i tried to download the new software for my Blackberry which resulted in my phone crashing and having to re-install everything. When i logged onto Blackberry protect to retrieve my contacts there was only backups from the new installation. Surely this defeats the object of having the protect application?
View 2 RepliesBlackberry Protect on my Torch is failing to back up it has tried 35 times today without success!
View 3 Replies View Relatedso my Blackberry has broken and im getting rid of it but all my contacts are saved on the BB.they are backed up on Blackberry Protect online but how do i get the contacts from BB protect to my SIM card???
View 1 Replies View RelatedI have a Torch 9860, and just completed another backup using BlackBerry Protect.This is not my first backup, FYI.And the strange this is every time I login to protect.blackberry.com, my device is not shown.
View 2 Replies View Relatedwhen i try using blackberry protect phone is staying on the "connecting to protect service" how do i fix this?
View 3 Replies View RelatedI have a new BB Torch 9810 and I'm trying to restore from BB Protect but not all contacts restore - and it seems random which ones don't. I tried a resolution posted about unticking not restoring contacts which are e-mail synchronized but the only option under "Synchronisation Options" on my Torch is "Deleted items". When I look at the back-up data on Protect for the old device (Torch 9800) each synch has 2 Address Book entries with different numbers of items. Could it somehow be restoring only one of these two files?
View 2 Replies View RelatedI didn't see that you can't use BB Protect when using Enterprise Server. I need to uninstall this program as it seems to be blocking my BB from getting emails from the Enterprise Server.
I don't have the option to delete the app when I click on the BB button. I also don't see it listed in Options > Advanced > Service Book to delete it there.
I mada a backup from all my data on blackberry protect website, and then I wiped my device, after this tried to restore the data again it wont le me do this and it says my wireless service plan doesnot include blackberry protect or it says my data service plan does not include blackberry protect i checked with my service provider and everything is ok from their side, and I tried deferen t sim carrds and it says the same, I checked the online support it says Navigate to Options > Device > Advanced System Settings > Host Routing TablePress the Menu button and select Register Now.but nothing was done and it still gived me same message
View 9 Replies View RelatedI failed to download blackberry protect means it showing download failed & also showing error
View 9 Replies View RelatedPasswords in my password keeper are also backed up? When I back up my data with BlackBerry Protect. It says it will back up my contacts, and memo, but nothing about my passwords.
View 1 Replies View RelatedHowever, when I uninstalled it, I couldn't find how to re-install it again as the "reinstall" button doesn't appeaar anymore whereas I can easily reinstall other apps that I have uninstalled...
View 7 Replies View RelatedI have a new Bold 9930 on Sprint and I actually erased Blackberry Protect. It is not in My World in App World. I looked no App World and cannot find it. Is there anyway to reload, download or restore it again?
View 1 Replies View RelatedMy wife just lost her BlackBerry 9750 Curve... It had the BB Protect app. I could track his location for a couple of hours and send a display message for return call.... but not answer... so I wiped it.Now, I'm not sure if the device is off, or the wipe procedure has already delete the Protect App...
View 2 Replies View RelatediPhone gets stolen, thief takes out SIM card to prevent remote wipe (not sure that would even help), thief jailbreaks iPhone and accesses entire file system via SSH.I thought this was ironic, but would it help if people jailbreak their iPhones and change the root password to prevent a hacker from doing this first?My company is thinking of deploying iPhones and from all the articles I've read, the iPhone's security can be bypassed in comparison to the Blackberry just by having a paper clip.Not sure if anyone has ever given it too much thought but maybe we can start a discussion on how to protect the data on your iPhone in case it gets lost or stolen.Anyone else worried?
View 11 Replies View RelatedI updated the firmware of my iPhone 3GS to iOS 5.1 yesterday. After the update, I noticed that I have lost all of my contacts on the phone, so I plugged it back in to the computer and went with "Restore from backup", which was dated just a few hours prior to updating the firmware.
After it finished restoring, my contacts were all back but half of my apps are missing. I tried redownloading from the App Store as well as syncing from the computer, but the data (game saves, etc) are still missing. How do I get them back?
Info:
iPhone 3GS, iOS 4.3.3
if BIS outage is somewhere having problems? while the mobile data connection of my torch is normally working for almost all the apps and also it can navigate on internet, the app named "blackberry protect" is not connecting. I noticed that also another application, whatsapp, is timing out while connecting.
View 1 Replies View RelatedMy phone was once a corporate phone and I recently bought it from a friend. I have been trying to install blackberry protect but it tells me that it cannot be supported by enterprise server. How do i correct this because it is now a personal device.
View 1 Replies View Relatedhow to add a device on black berry protect
View 6 Replies View RelatedI have a BB Torch 9860 and I've been trying to connect it to the bb protect (I installed the app in my BB, but it doesn't connect to the BB protect website, it shows "connecting" and stays like that for days!). I don't have a BES.
View 5 Replies View RelatedI have a new torch 9850 activated on a GSM network yesterday.My blackberryprotect status is stuck at initializingonmy device and nothing is happening. Anyone who knows the possible cause of this issue and how to fix it?
View 5 Replies View RelatedI'm on ATT network. Got home and placed cell on holder and popup with new update appeared. Said it would take the usual hour so I began doing some work while it upgraded. 2hours passed and the bar froze on the main checkup screen 90% of the way yet the phone came on and went through the general functions it always does. couldn't wait another hour---removed cell and began to attempt to get setting back to normal. Everything works except BB Protect. Keeps saying service temp unavailable. Did anyone else have this problem today? Is it really a temp service update or am I gonna have to wipe this thing (again).
View 1 Replies View RelatedI had a BB Torch 9860 when it came out and sent back to Vodafone UK for replacement for exact same model, when i go online on blackberry protect i can still see old device there i have manage to remove it and i need to add this new one into it however i can not seem to find where the heck is the option to do that
View 6 Replies View RelatedI have connected my tourch to Blackberry enterprise server and i have remove from BES server. still i can not run Blackberry protect, its still identify my BB is connected with enterprise server.I have done complete wipe and also removed the blackberry IT policy as per the instractuioin from below linkhttp://btsc.webapps.blackberry.com/btsc/search.do?d=displayKC&docType=kc&externalId=KB14202does anyone has any other solution.
View 2 Replies View RelatedI entered my email on the BlackBerry Protect password retrieval webpage in order to reset my password, but I have not yet received an email and it's been over 12 hours now!!!
My BB has been playing up for the last 4 months (i've only had it for 10 months!!), and in the last week I noticed that whenever I use email, messenger, and texts all my letter 'i's are missing the dots above them. This is preventing me from sending emails as the letter is not recognised. So I figured I would backup and restore my BB to 2 weeks prior.
I can't backup to an earlier date without signing in, but as I said earlier I don't remember my password, and still no email with my password has been emailed to me!
I updated my Torch to the new OS ( 6.0.0.723) as usual all the apps were deleted after updating the OS. I installed my old apps, the app world was installed also However When i try to download Blackberry protect i get an error " Error 907 invalid COD, 404 error not found" this is the first time something like this happens,
View 2 Replies View RelatedSince last night, my Blackberry Protect app is "unable to login to your BlackBerry ID account", I did the usual, went to my BB account and reset a new password, didn't work, did twice, still hasn't worked. I jave a BB Torch 9810,
View 1 Replies View RelatedThe SMS function on my BB has comletely dissapeared from the menue. i can receive SMS but not reply - as there is no reply function.
View 6 Replies View RelatedI lost myTurn off icon on my Blackberry device 9790 bold.. How can I get it back .. I restarted the device twice but it didn't come back again.. So how can I get it back ... Can't find it on the panel menu ..
View 5 Replies View RelatedAren't they supposed to be able to Disable/Suspend the PIN of the lost device so that the "new owner"can't even log onto BB network?
Now I am actually receiving BBM messages from the "new owner" asking me who I am.
Now my friend is wondering how she can compel her Provider into blocking PIN from BB servers so that the "new owner" can't access sensitive info she kept on phone.
I have lost my phone, how do I track it.
View 7 Replies View RelatedIs there a way to recover data lost from my Calendar schedule if I had not made any sort of backup? Everything disappeared when I disconnected the syncronization before it ended.
View 1 Replies View Related