I have a new torch 9850 activated on a GSM network yesterday.My blackberryprotect status is stuck at initializingonmy device and nothing is happening. Anyone who knows the possible cause of this issue and how to fix it?
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when i try using blackberry protect phone is staying on the "connecting to protect service" how do i fix this?
View 3 Replies View Relatedif BIS outage is somewhere having problems? while the mobile data connection of my torch is normally working for almost all the apps and also it can navigate on internet, the app named "blackberry protect" is not connecting. I noticed that also another application, whatsapp, is timing out while connecting.
View 1 Replies View RelatedMy phone was once a corporate phone and I recently bought it from a friend. I have been trying to install blackberry protect but it tells me that it cannot be supported by enterprise server. How do i correct this because it is now a personal device.
View 1 Replies View Relatedhow to add a device on black berry protect
View 6 Replies View RelatedI have a BB Torch 9860 and I've been trying to connect it to the bb protect (I installed the app in my BB, but it doesn't connect to the BB protect website, it shows "connecting" and stays like that for days!). I don't have a BES.
View 5 Replies View RelatedI'm on ATT network. Got home and placed cell on holder and popup with new update appeared. Said it would take the usual hour so I began doing some work while it upgraded. 2hours passed and the bar froze on the main checkup screen 90% of the way yet the phone came on and went through the general functions it always does. couldn't wait another hour---removed cell and began to attempt to get setting back to normal. Everything works except BB Protect. Keeps saying service temp unavailable. Did anyone else have this problem today? Is it really a temp service update or am I gonna have to wipe this thing (again).
View 1 Replies View Relatedso my Blackberry has broken and im getting rid of it but all my contacts are saved on the BB.they are backed up on Blackberry Protect online but how do i get the contacts from BB protect to my SIM card???
View 1 Replies View RelatedI had a BB Torch 9860 when it came out and sent back to Vodafone UK for replacement for exact same model, when i go online on blackberry protect i can still see old device there i have manage to remove it and i need to add this new one into it however i can not seem to find where the heck is the option to do that
View 6 Replies View RelatedI have connected my tourch to Blackberry enterprise server and i have remove from BES server. still i can not run Blackberry protect, its still identify my BB is connected with enterprise server.I have done complete wipe and also removed the blackberry IT policy as per the instractuioin from below linkhttp://btsc.webapps.blackberry.com/btsc/search.do?d=displayKC&docType=kc&externalId=KB14202does anyone has any other solution.
View 2 Replies View RelatedBlackberry Protect on my Torch is failing to back up it has tried 35 times today without success!
View 3 Replies View RelatedI entered my email on the BlackBerry Protect password retrieval webpage in order to reset my password, but I have not yet received an email and it's been over 12 hours now!!!
My BB has been playing up for the last 4 months (i've only had it for 10 months!!), and in the last week I noticed that whenever I use email, messenger, and texts all my letter 'i's are missing the dots above them. This is preventing me from sending emails as the letter is not recognised. So I figured I would backup and restore my BB to 2 weeks prior.
I can't backup to an earlier date without signing in, but as I said earlier I don't remember my password, and still no email with my password has been emailed to me!
I updated my Torch to the new OS ( 6.0.0.723) as usual all the apps were deleted after updating the OS. I installed my old apps, the app world was installed also However When i try to download Blackberry protect i get an error " Error 907 invalid COD, 404 error not found" this is the first time something like this happens,
View 2 Replies View RelatedSince last night, my Blackberry Protect app is "unable to login to your BlackBerry ID account", I did the usual, went to my BB account and reset a new password, didn't work, did twice, still hasn't worked. I jave a BB Torch 9810,
View 1 Replies View Relatedi tried to download the new software for my Blackberry which resulted in my phone crashing and having to re-install everything. When i logged onto Blackberry protect to retrieve my contacts there was only backups from the new installation. Surely this defeats the object of having the protect application?
View 2 Replies View RelatedOn my blackberry torch home screen, there is status icon on top which consists of a red circle with a white "w" in the middle of it. Just to the right is the number "1". Does anyone know what this means?
View 6 Replies View RelatedI have a bold 9900 and blackberry protect comes pre-installed. My problem is when I run the app it just says initializing for ever with no end result. I am sure there are other people out there with the same problem. My brother has the 9900 as well and it also doesn't work on his.reviously i had the 9780 (bold) and blackberry protect worked like a charm. I am wondering if there is a solution to this.
View 6 Replies View Relatedbb 8520 stopped working with a white screen and app error 523, as per the support forums I tried to connect the device to my laptop with BB desktop mngr ,the device is getting identified (in device mngr) ,but the desktop mngr goes into a loop showing initializing,I tried to connect my friends working bb8520 and it is connecting smoothly?
View 1 Replies View RelatedI just bought my torch around a weeok ago, and I can't see someone else display picture in BBM and everytime i tried to do the messenger status is always failed and keep saying retry.How to activate the messenger status.
View 5 Replies View RelatedHi,
My status update is not reflecting in my BBM Contacts phone. I have reinstalled BBM, pulled out battery.
Does anyone knows how to resolve it?
Rgds
Nik
When I woke up this morning I went to check out my Bold 9700 and it was stuck in the loading bar at the initializing screen.I took off the battery, tried to perform a format but none of these options worked.
Any hints or steps I could follow for fixing my device?
I have a problem with my new Z2: I was used to use the voice command from the bluetooth headset, a long press on the headset button start the sw, on the display I see the word "inizializzazione" (in italian: I suppose it should be "Initializing" in english) and in the headset I ear "Attendi" which in english should be "waiting" but nothing happen.
View 6 Replies View RelatedIs it possible to set a background color for set-status method.....
View 1 Replies View RelatedOn my blackberry torch home screen, there is status icon on top which consists of a red circle with a white "w" in the middle of it. Just to the right is the number "1". Does any know what this means?
View 9 Replies View RelatedI am using BB torch 9800. I have a problem with 3G connection. In the main menu at the top i see i have a connection 3G. But when i look up the service status it says in Blackberry İnternet Service: Not connected. when i turn my connection to 2 G or wifi it fixes but in 3 G I have a connection problem.
View 2 Replies View Relatedmy phone is not sending texts and every time I try to send one, a little red clock appears, does anyone know what this means?
View 3 Replies View Relatedan icon appeared on a sent text mgs that looks like a SMALL 'MOBILE PHONE'. i cant find it in any BB Torch manual or any other manual.
what does it mean? its only on that 1 text message i sent. usually there is the Text Msg Bubble next to any name. this one is the only one with the 'Mobile Phone' icon next to it?
Can anyone help me my blackberry messenger status has collapsed i have know idea how to correct this darn thing.So annoyed.I was backspacing my previous status and for some reason my status is not giving me any option to set any status or what so ever.I cant even click on it or nothing.I tried deleting mt BBM but it doesnt want to i tried reinstall it still nothing.
View 1 Replies View Relatedi had a torch 9810 previously and it was stolen so i bought a new torch 2 but this time it was having some american company's symbol on it. I upgraded it to the next firmware and downloaded blackberry protect but the problem is my phone isn't being displayed on the blackberry protect website even after 10 backups.
View 7 Replies View RelatedI've just receive my new 9300 curve with the company account. It's synchronize everything perfectly but not the Time Zones. So I still have the icon of the configuration running (65%) and it don't finish the configuration.
View 1 Replies View RelatedI've changed my mobile network carrier. Since then my BBM will not work. I've done a Security Wipe. Still nothing. I cant even access Blackberry Protect from my mobile. The status always reads "The Blackberry Protect service is temporarily unavailable".
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