BB :: Torch Cannot Download Protect
Aug 3, 2011
My phone was once a corporate phone and I recently bought it from a friend. I have been trying to install blackberry protect but it tells me that it cannot be supported by enterprise server. How do i correct this because it is now a personal device.
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Feb 21, 2012
I updated my Torch to the new OS ( 6.0.0.723) as usual all the apps were deleted after updating the OS. I installed my old apps, the app world was installed also However When i try to download Blackberry protect i get an error " Error 907 invalid COD, 404 error not found" this is the first time something like this happens,
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Nov 18, 2012
when i try using blackberry protect phone is staying on the "connecting to protect service" how do i fix this?
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Sep 14, 2011
I cannot download blackberry protect on my phone
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Jun 16, 2012
Am not able to download blackberry protect.when I try to download it says 'download failed' .am using 9300 curve and my carrier is idea cellular
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Mar 22, 2012
I am unable to download Blackberry Protect. Getting the error mentioned below when the download fails-907 Invalid CODHTTP Error 404: Not Found
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Nov 3, 2012
I failed to download blackberry protect means it showing download failed & also showing error
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Jun 20, 2012
if BIS outage is somewhere having problems? while the mobile data connection of my torch is normally working for almost all the apps and also it can navigate on internet, the app named "blackberry protect" is not connecting. I noticed that also another application, whatsapp, is timing out while connecting.
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May 31, 2011
how to add a device on black berry protect
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Dec 23, 2011
I have a BB Torch 9860 and I've been trying to connect it to the bb protect (I installed the app in my BB, but it doesn't connect to the BB protect website, it shows "connecting" and stays like that for days!). I don't have a BES.
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Oct 16, 2011
I have a new torch 9850 activated on a GSM network yesterday.My blackberryprotect status is stuck at initializingonmy device and nothing is happening. Anyone who knows the possible cause of this issue and how to fix it?
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Jul 10, 2011
I'm on ATT network. Got home and placed cell on holder and popup with new update appeared. Said it would take the usual hour so I began doing some work while it upgraded. 2hours passed and the bar froze on the main checkup screen 90% of the way yet the phone came on and went through the general functions it always does. couldn't wait another hour---removed cell and began to attempt to get setting back to normal. Everything works except BB Protect. Keeps saying service temp unavailable. Did anyone else have this problem today? Is it really a temp service update or am I gonna have to wipe this thing (again).
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Aug 17, 2012
so my Blackberry has broken and im getting rid of it but all my contacts are saved on the BB.they are backed up on Blackberry Protect online but how do i get the contacts from BB protect to my SIM card???
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Nov 10, 2011
I had a BB Torch 9860 when it came out and sent back to Vodafone UK for replacement for exact same model, when i go online on blackberry protect i can still see old device there i have manage to remove it and i need to add this new one into it however i can not seem to find where the heck is the option to do that
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Jul 16, 2011
I have connected my tourch to Blackberry enterprise server and i have remove from BES server. still i can not run Blackberry protect, its still identify my BB is connected with enterprise server.I have done complete wipe and also removed the blackberry IT policy as per the instractuioin from below linkhttp://btsc.webapps.blackberry.com/btsc/search.do?d=displayKC&docType=kc&externalId=KB14202does anyone has any other solution.
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Jan 2, 2012
Blackberry Protect on my Torch is failing to back up it has tried 35 times today without success!
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Jan 9, 2012
I entered my email on the BlackBerry Protect password retrieval webpage in order to reset my password, but I have not yet received an email and it's been over 12 hours now!!!
My BB has been playing up for the last 4 months (i've only had it for 10 months!!), and in the last week I noticed that whenever I use email, messenger, and texts all my letter 'i's are missing the dots above them. This is preventing me from sending emails as the letter is not recognised. So I figured I would backup and restore my BB to 2 weeks prior.
I can't backup to an earlier date without signing in, but as I said earlier I don't remember my password, and still no email with my password has been emailed to me!
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Sep 9, 2011
Since last night, my Blackberry Protect app is "unable to login to your BlackBerry ID account", I did the usual, went to my BB account and reset a new password, didn't work, did twice, still hasn't worked. I jave a BB Torch 9810,
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May 16, 2012
i tried to download the new software for my Blackberry which resulted in my phone crashing and having to re-install everything. When i logged onto Blackberry protect to retrieve my contacts there was only backups from the new installation. Surely this defeats the object of having the protect application?
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Mar 11, 2012
i had a torch 9810 previously and it was stolen so i bought a new torch 2 but this time it was having some american company's symbol on it. I upgraded it to the next firmware and downloaded blackberry protect but the problem is my phone isn't being displayed on the blackberry protect website even after 10 backups.
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Aug 13, 2011
I've changed my mobile network carrier. Since then my BBM will not work. I've done a Security Wipe. Still nothing. I cant even access Blackberry Protect from my mobile. The status always reads "The Blackberry Protect service is temporarily unavailable".
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Jan 31, 2012
I am having real problems with my Blackberry ID on my Torch 9860.
Everytime I try to download either an App or do an update where it requires you to verify your Blackberry ID, my phone comes up with the message "Unable to log in to your Blackberry ID account"
It doesn't come up that it is a wrong attempt, it just doesn't recognise it. At first I thought maybe I had remembered the wrong password and so have had several wrong attempts and am now on my last attempt (not really sure what that means but doesn't sound good) However, as the login works on my PC this can't be the case.
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Nov 13, 2012
Cannot find PIN contacts in on the blackberry protect
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Dec 20, 2010
where can i download ringtones for my bb torch.
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Jul 14, 2011
My 9780 can't download. just waanted to knw if there's anything am supposd to do dat I'vent done. e.g download a software or sumfn lyk dat...
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Aug 6, 2012
I was downloading an image from bbm and accidently cancelled it. I can't seem to start the download again. Is there a way I can still retrieve the image?
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Jan 23, 2012
how do I delete a download - really struggling to sort this one out
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Jun 25, 2012
password protection. in fact any kind of protection is disabled on bb torch 9860 still i am not able download stuffs from app world.
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Dec 8, 2010
i want to know if anyone knows a way to download the nab banking app??
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Jan 24, 2011
Got my torch couple of months back and it does not maps in it. Where and how do i download the maps? there is no map launcher even on my phone
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Sep 10, 2011
where can i download a PDF application?
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