so my Blackberry has broken and im getting rid of it but all my contacts are saved on the BB.they are backed up on Blackberry Protect online but how do i get the contacts from BB protect to my SIM card???
View 1 RepliesBlackberry Protect on my Torch is failing to back up it has tried 35 times today without success!
View 3 Replies View Relatedi tried to download the new software for my Blackberry which resulted in my phone crashing and having to re-install everything. When i logged onto Blackberry protect to retrieve my contacts there was only backups from the new installation. Surely this defeats the object of having the protect application?
View 2 Replies View Relatedwhen i try using blackberry protect phone is staying on the "connecting to protect service" how do i fix this?
View 3 Replies View RelatedCan I back up contacts on desktop manager and transfer them to another blackberry device
View 1 Replies View Relatedmy phone had to go in for repair so i manged to download everything to my computer, the problem is i don't know how to get the contacts from my computer back on to my phone.
View 3 Replies View RelatedI have an old back up of my old phone 9800 which i lost. I got a new Torch 9810 and tried to restore the address book from my old backup.The Address Book- ALL has 2400 entries but it is Dimmed ( Not Highlighted and cannot be selected)and below it says Dimmed Entries are ready only and cannot be restored
View 3 Replies View RelatedIt was under the setup up folder on my new torch. I followed the on screen instructions to set it up on the phone then it said go to URL...website to use it. It then deleted that app icon from the setup menu.
View 5 Replies View RelatedHow or can you setup ring back tones for contacts?
View 2 Replies View RelatedI recently upgraded my OS for my 9700 and did a handheld wipe.I do weekly backups on blackberry protect but it doesn't seem to be restoring my BBM contacts.
View 3 Replies View RelatedI have a new BB Torch 9810 and I'm trying to restore from BB Protect but not all contacts restore - and it seems random which ones don't. I tried a resolution posted about unticking not restoring contacts which are e-mail synchronized but the only option under "Synchronisation Options" on my Torch is "Deleted items". When I look at the back-up data on Protect for the old device (Torch 9800) each synch has 2 Address Book entries with different numbers of items. Could it somehow be restoring only one of these two files?
View 2 Replies View RelatedThis morning I retrieved all my information from protect except my bbm contacts now I've lost my phone contacts? How can I retrieve this information again
View 1 Replies View Relatedif BIS outage is somewhere having problems? while the mobile data connection of my torch is normally working for almost all the apps and also it can navigate on internet, the app named "blackberry protect" is not connecting. I noticed that also another application, whatsapp, is timing out while connecting.
View 1 Replies View RelatedMy phone was once a corporate phone and I recently bought it from a friend. I have been trying to install blackberry protect but it tells me that it cannot be supported by enterprise server. How do i correct this because it is now a personal device.
View 1 Replies View Relatedhow to add a device on black berry protect
View 6 Replies View RelatedAfter numerous problems with BB I've cut my losses and got an iPhone. All my contacts are backed up on BB Protect as problems with my BB meant I couldn't back up to BB desktop software. However now I can't access them.My provider (vodaffone) transfered my SIM to a MicroSIM to use with my new iphone so the original normal sized SIM I have is no longer functioning meaning I cannot use the BB handset to download the contacts from BB Protect. We tried to do this in the Vodafone shop with no success as BB protect wouldn't recognise the new device and wanted the old one which I no longer have (I've had 5 in 7 months).All I want to do is get a list of the 300 contacts locked away in BB protect in any form. I don't even care if i have to sit and type them all in again..
View 1 Replies View RelatedI have a BB Torch 9860 and I've been trying to connect it to the bb protect (I installed the app in my BB, but it doesn't connect to the BB protect website, it shows "connecting" and stays like that for days!). I don't have a BES.
View 5 Replies View RelatedI have a new torch 9850 activated on a GSM network yesterday.My blackberryprotect status is stuck at initializingonmy device and nothing is happening. Anyone who knows the possible cause of this issue and how to fix it?
View 5 Replies View RelatedI'm on ATT network. Got home and placed cell on holder and popup with new update appeared. Said it would take the usual hour so I began doing some work while it upgraded. 2hours passed and the bar froze on the main checkup screen 90% of the way yet the phone came on and went through the general functions it always does. couldn't wait another hour---removed cell and began to attempt to get setting back to normal. Everything works except BB Protect. Keeps saying service temp unavailable. Did anyone else have this problem today? Is it really a temp service update or am I gonna have to wipe this thing (again).
View 1 Replies View RelatedI had a BB Torch 9860 when it came out and sent back to Vodafone UK for replacement for exact same model, when i go online on blackberry protect i can still see old device there i have manage to remove it and i need to add this new one into it however i can not seem to find where the heck is the option to do that
View 6 Replies View RelatedI have connected my tourch to Blackberry enterprise server and i have remove from BES server. still i can not run Blackberry protect, its still identify my BB is connected with enterprise server.I have done complete wipe and also removed the blackberry IT policy as per the instractuioin from below linkhttp://btsc.webapps.blackberry.com/btsc/search.do?d=displayKC&docType=kc&externalId=KB14202does anyone has any other solution.
View 2 Replies View RelatedI entered my email on the BlackBerry Protect password retrieval webpage in order to reset my password, but I have not yet received an email and it's been over 12 hours now!!!
My BB has been playing up for the last 4 months (i've only had it for 10 months!!), and in the last week I noticed that whenever I use email, messenger, and texts all my letter 'i's are missing the dots above them. This is preventing me from sending emails as the letter is not recognised. So I figured I would backup and restore my BB to 2 weeks prior.
I can't backup to an earlier date without signing in, but as I said earlier I don't remember my password, and still no email with my password has been emailed to me!
I updated my Torch to the new OS ( 6.0.0.723) as usual all the apps were deleted after updating the OS. I installed my old apps, the app world was installed also However When i try to download Blackberry protect i get an error " Error 907 invalid COD, 404 error not found" this is the first time something like this happens,
View 2 Replies View RelatedSince last night, my Blackberry Protect app is "unable to login to your BlackBerry ID account", I did the usual, went to my BB account and reset a new password, didn't work, did twice, still hasn't worked. I jave a BB Torch 9810,
View 1 Replies View Relatedsometimes if i press the back button it wont go back while browsing on the browser.. mostly happens at Internet, what should i do?
View 9 Replies View Relatedi had a torch 9810 previously and it was stolen so i bought a new torch 2 but this time it was having some american company's symbol on it. I upgraded it to the next firmware and downloaded blackberry protect but the problem is my phone isn't being displayed on the blackberry protect website even after 10 backups.
View 7 Replies View RelatedI've changed my mobile network carrier. Since then my BBM will not work. I've done a Security Wipe. Still nothing. I cant even access Blackberry Protect from my mobile. The status always reads "The Blackberry Protect service is temporarily unavailable".
View 5 Replies View Relatedis there a easy way to download my contacts from phone and edit contacts in excel or word?
View 3 Replies View RelatedAll my email contacts are now showing up with all my normal contacts. how do i change this? Want my conacts to just consist of telephone numbers
View 3 Replies View RelatedI have just linked my Google Account with my BB Torch and now all my Gtalk contacts are appearing in my Phone Contacts. I want to hide Gtalk contacts from phone contacts.
View 4 Replies View RelatedI have just discovered all my contacts have gone! can I get them back? Is it some kind of virus? And if it is how do I get rid of it.
View 2 Replies View Related