BB Software :: Protect Not Restoring BBM Contacts?
Aug 29, 2012I recently upgraded my OS for my 9700 and did a handheld wipe.I do weekly backups on blackberry protect but it doesn't seem to be restoring my BBM contacts.
View 3 RepliesI recently upgraded my OS for my 9700 and did a handheld wipe.I do weekly backups on blackberry protect but it doesn't seem to be restoring my BBM contacts.
View 3 RepliesI have a new BB Torch 9810 and I'm trying to restore from BB Protect but not all contacts restore - and it seems random which ones don't. I tried a resolution posted about unticking not restoring contacts which are e-mail synchronized but the only option under "Synchronisation Options" on my Torch is "Deleted items". When I look at the back-up data on Protect for the old device (Torch 9800) each synch has 2 Address Book entries with different numbers of items. Could it somehow be restoring only one of these two files?
View 2 Replies View Relatedso my Blackberry has broken and im getting rid of it but all my contacts are saved on the BB.they are backed up on Blackberry Protect online but how do i get the contacts from BB protect to my SIM card???
View 1 Replies View RelatedThis morning I retrieved all my information from protect except my bbm contacts now I've lost my phone contacts? How can I retrieve this information again
View 1 Replies View RelatedAfter numerous problems with BB I've cut my losses and got an iPhone. All my contacts are backed up on BB Protect as problems with my BB meant I couldn't back up to BB desktop software. However now I can't access them.My provider (vodaffone) transfered my SIM to a MicroSIM to use with my new iphone so the original normal sized SIM I have is no longer functioning meaning I cannot use the BB handset to download the contacts from BB Protect. We tried to do this in the Vodafone shop with no success as BB protect wouldn't recognise the new device and wanted the old one which I no longer have (I've had 5 in 7 months).All I want to do is get a list of the 300 contacts locked away in BB protect in any form. I don't even care if i have to sit and type them all in again..
View 1 Replies View Relatedwhen i try using blackberry protect phone is staying on the "connecting to protect service" how do i fix this?
View 3 Replies View RelatedThe contacts in my C7 are lost. Fortunately i can see the last update in ovi.com.However, there is NO way by which I am able to restore them. When I try the 'Manage..' -> restore option, I get the following "Your device is partially configured. Please complete the configuration by synchronizing the device or remove it to add another." No clue about what and where is this 'partial configuration'.There is no waythat I can find to export these contacts so that I can try to import it into ovi suite on my laptop (I did not have a backup on my laptop till now!)
View 2 Replies View RelatedI've removed some BBM contacts but wish to add them back however when I go to "Restore using email" I get this message:"You have configured Remote Backup. Your contact list changes are being automatically backed up and you do not need to use the Remote Restore Using Email"How do I bring my old contact list back using the email restore feature?
View 5 Replies View RelatedMy wife has recently upgraded to the 4s. I synced her 3gs to her iTunes account and then synced her new 4s to the old 3gs info. Now her contacts have vanished completely from BOTH phones. Cannot find them on either phone nor on her laptop?? Help!!!!
Info:
iPhone 4S, iOS 5.1
I have had 2 8520's stolen this year. The first time as I put my new Sim card in the phone it asked me if I wanted to verify my device. I said yes, and immediately ALLl my contacts (not BBM contacts - normal contacts) were restored to my device. I inserted my Sim in the new phone today and it did not ask me this question. Is there anyway I can get my contact list from Blackberry for my 8520?
View 3 Replies View RelatedI am having issues with iPhone and want to restore it. Will i loose my contacts
Info:
iPhone 4, iOS 4.3
restoring deleted contacts ?
Info:
iPhone 3GS, iOS 5.1.1
I just lost my bb so bought new one and tried to restore all my numbers like before, but was having probs as network wasn't set up properly. Now it seems I've lost all backed up contacts. How I can get them. Its backed up my email addresses which I didn't want?
View 4 Replies View RelatedI was messing around with my phone, and accidently deleted the Ovi Files and Ovi Contacts icons/apps from the phone. But now I have no idea how to get them back.I can't find any answers or support on this anywhere.I tried a reset, but that just did the settings.would a hard reset restore the phone back to it's original state? (programs/apps and all) if so, then how?
View 10 Replies View RelatedI backed up my contacts by ssh'ing into my phone and backing up the files in this directory: /private/var/mobile/Library/AddressBook.When I restored and re-added the files my contacts show up but I can't add or modify them...
View 13 Replies View RelatedThe backup of my iPhone 3G has a plethora of partitions filled with errors from jailbreaking and I don't want that on my iPhone 4.In addition to contacts, I need my calendar and mail and photos, if possible.
View 7 Replies View RelatedI recently backed up my Nokia 5130 XpressMusic to the memory card and now I am trying to restore it keeps telling me no space on the phone. I have lost my contacts & messages. Prior to restoring I had over 600 messages in my Inbox alone now my phone is not accommodating more than 30 messages total. I really need to retrieve my data and would love any help I can get.
View 13 Replies View RelatedI've been a 9530 user since day one. Several days ago my 4th unit quit working and i decided to go with a Motorola Droid.I have all my contacts backed up with the blackberry desktop manager. I want to use this backup file to restore the contacts to my Droid.Can anyone help me?
View 5 Replies View RelatedHow do I backup my contacts to my computer (not i itunes - my software is corrupted) before restoring factory settings?
Info:
iPhone 4S, iOS 5.1
I used Protect on my old 8220 and backed up all my contacts.I lost my 8220 but checking Protect website, my data is there. Problem is, I can't run Prtoect on the new Bold 9780 I bought, which makes the whole Protect idea kind of useless.I was on the phone with a Rogers Tech Support person, but there was nothing we could do to get Protect to run on my Bold.
View 2 Replies View Relatedif BIS outage is somewhere having problems? while the mobile data connection of my torch is normally working for almost all the apps and also it can navigate on internet, the app named "blackberry protect" is not connecting. I noticed that also another application, whatsapp, is timing out while connecting.
View 1 Replies View RelatedI am trying to understand how I can protect my personal information stored in Outlook Contacts from being stored on my employers enterprise server? The blackberry torch 9800 I have is my personal equipment and I have several email accounts that go to it. However, I'm also on my employers enterprise server and they now have all of my passwords to various websites. Is there anyway to keep specific contacts off an employers enterprise server while still having them appear on the blackberry torch?
View 9 Replies View RelatedMy phone was once a corporate phone and I recently bought it from a friend. I have been trying to install blackberry protect but it tells me that it cannot be supported by enterprise server. How do i correct this because it is now a personal device.
View 1 Replies View RelatedI download the "Blackberry Protect" application, onto my Blackberry 9630 Tour and when I went to install it , it state that "you cannot install Blackberry Protect on your blackberry device. Blackberry Protect is not compatible with devices that use a Blackberry Enterprise Server.
View 1 Replies View RelatedHow to protect iPhone against theft?I mean how to protect it aginst DFU mode. Because I have a password and a "find my iPhone" app, but they both will not be usefull if the thief will throw out sim card and enters phone in to DFU.
Info:
iPhone 4S, iOS 5.0.1
My ex told me he hacked my iPhone 4s and reads all my tx msgs. How do I protect myself and keep from him or anyone hackin my phone.
View 4 Replies View Relatedhow do u protect your iphone from being hacked?
Info:
MacBook Pro, iOS 5.1
how to add a device on black berry protect
View 6 Replies View Relatedmy device gave up all functionability on Friday (BB Bold 9900). Its database is restored at BB Protect. Vodafone needs 3 days, to send me a new device. The last backup at BB Protect is dated with 08/01/12 I would like to save the whole backup on my iMac in my office which works with MAC OS X 10.7.4What can I do to save these Informations from BB Protect on my Mac and am I able to work with them?
View 3 Replies View RelatedI am unable to log into the blackberry protect. Every time I click on blackberry protect, it prompts me to click open blackberry protect. It will ask for my I'd and password. I have tried putting in the password several times but I am unable to login. Initially I thought I had forgotten my password or putting the wrong password .....then I changed my password but I am still unable to login I am not sure of the problem.....
View 2 Replies View RelatedI cannot download blackberry protect on my phone
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