BB Bold :: Retrieved All Information From Protect Except Bbm Contacts?
Aug 8, 2011
This morning I retrieved all my information from protect except my bbm contacts now I've lost my phone contacts? How can I retrieve this information again
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Jul 18, 2012
I am trying to understand how I can protect my personal information stored in Outlook Contacts from being stored on my employers enterprise server? The blackberry torch 9800 I have is my personal equipment and I have several email accounts that go to it. However, I'm also on my employers enterprise server and they now have all of my passwords to various websites. Is there anyway to keep specific contacts off an employers enterprise server while still having them appear on the blackberry torch?
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Jan 28, 2012
After numerous problems with BB I've cut my losses and got an iPhone. All my contacts are backed up on BB Protect as problems with my BB meant I couldn't back up to BB desktop software. However now I can't access them.My provider (vodaffone) transfered my SIM to a MicroSIM to use with my new iphone so the original normal sized SIM I have is no longer functioning meaning I cannot use the BB handset to download the contacts from BB Protect. We tried to do this in the Vodafone shop with no success as BB protect wouldn't recognise the new device and wanted the old one which I no longer have (I've had 5 in 7 months).All I want to do is get a list of the 300 contacts locked away in BB protect in any form. I don't even care if i have to sit and type them all in again..
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May 26, 2012
I unintenionally deleted a contact from my bbm contacts and I have no other way of reaching this person to obtain their pin again. I unfortunately did not back up my phone since adding this contact. Is there any way that I can retrieve their pin?
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Aug 17, 2012
so my Blackberry has broken and im getting rid of it but all my contacts are saved on the BB.they are backed up on Blackberry Protect online but how do i get the contacts from BB protect to my SIM card???
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Aug 29, 2012
I recently upgraded my OS for my 9700 and did a handheld wipe.I do weekly backups on blackberry protect but it doesn't seem to be restoring my BBM contacts.
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Apr 30, 2012
I have a new BB Torch 9810 and I'm trying to restore from BB Protect but not all contacts restore - and it seems random which ones don't. I tried a resolution posted about unticking not restoring contacts which are e-mail synchronized but the only option under "Synchronisation Options" on my Torch is "Deleted items". When I look at the back-up data on Protect for the old device (Torch 9800) each synch has 2 Address Book entries with different numbers of items. Could it somehow be restoring only one of these two files?
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Jul 13, 2011
I used Protect on my old 8220 and backed up all my contacts.I lost my 8220 but checking Protect website, my data is there. Problem is, I can't run Prtoect on the new Bold 9780 I bought, which makes the whole Protect idea kind of useless.I was on the phone with a Rogers Tech Support person, but there was nothing we could do to get Protect to run on my Bold.
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Nov 18, 2012
when i try using blackberry protect phone is staying on the "connecting to protect service" how do i fix this?
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Aug 6, 2012
my device gave up all functionability on Friday (BB Bold 9900). Its database is restored at BB Protect. Vodafone needs 3 days, to send me a new device. The last backup at BB Protect is dated with 08/01/12 I would like to save the whole backup on my iMac in my office which works with MAC OS X 10.7.4What can I do to save these Informations from BB Protect on my Mac and am I able to work with them?
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Aug 1, 2012
I am unable to log into the blackberry protect. Every time I click on blackberry protect, it prompts me to click open blackberry protect. It will ask for my I'd and password. I have tried putting in the password several times but I am unable to login. Initially I thought I had forgotten my password or putting the wrong password .....then I changed my password but I am still unable to login I am not sure of the problem.....
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Nov 7, 2011
Every so often on my N8, I get a call from "someone". All I see is the phone number, with no indication of who it's from. Then I find out it's from someone who should have already been listed in my contacts.
Is there any way to search through contacts by phone number? At least that way I'd know who the call was from, before calling back.
Also, is there anything to do (or not to do) that will minimize this problem? I have multiple phone numbers and email addresses for several people, but I didn't think that would create an issue.
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Mar 21, 2012
How come when I add new information in my contact at first it looks like its been saved, but after a while it dissapears?
Info:
iPhone 4S, iOS 5.1
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Mar 24, 2012
after i upgrated to ISO5.1, i can not modify or delete contacts or information in contacts........there is no "modify" bottom on the rirht-up side.
Info:
iPhone 3GS, iOS 5.1
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Apr 14, 2012
I would like to send all my contacts saved on my Iphone to my computer, but I have an old iphone without icloud ?
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Sep 14, 2011
I cannot download blackberry protect on my phone
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Aug 25, 2011
I recently installed BlackBerry Protect on my phone. I think it's a great app, with tons of potential to be useful. The only thing I'm a little unsure about is that in order for it to work properly on my Bold 9900 I had to disable encryption. The question I have, which I hope someone out there can answer: is that a big deal/ is it a smart tradeoff? I don't know that much about encryption, but it sounds like something I would like to have (Can you ever have to much security in a handheld?)
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Oct 8, 2011
My BlackBerry Protect system has gone into overdrive it wont allow me to access any app updates, update various settings etc because i cant sign in to it. i know i have the right password but even tried changing it and it must be right as my 'remaining attempts' isnt increasing. i just keep getting the error message "unable to log in to your account" can this be fixed? i really dont want to have to restore factory settings to try to fix it, its taken ages to program it all?
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Jun 3, 2012
Is there an app to protect my BB from viruses ? Or is it already in my device?
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Jun 6, 2012
I am not been able to connect to BB Protect. Its saying BB protect is not active. My login id is also getting failed.
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May 24, 2012
I have exceeded the number of attempts to verify my password for blackberry protect .... n now I'm unable to login to my app world n blackberry protect ... also I am unable to edit my blackberry ID due to the login problem .... I have tried rebooting it yet no changes .... currently my wifi is on .... each time I try to edit my Blackberry ID (under the option>device>blackberry ID) , it says i have exceeded the number of attempts to verify my password , try again in 15 minutes, when the security lock out time ends .... even after 15 minutes it still says im unable u to unlock it ... n the same message appears ... and also under the blackberry protect it shows:Blackberry ID :
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May 5, 2011
I cannot install BlackBerry Protect on my BB Bold 9700.Message comes up saying it cannot be installed on a device using Enterprise Server software.Where can I find this info on my device and can I remove the Enterprise Server software?
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Jun 8, 2012
I have intalled BB Protect Application on my BlackBerry Gold 9700 5v and saved last data in its Backup which is available in BB Protect Website. Due to some reason I wiped all my Data from my Device and I reinstalled BB Protect Application when I open it for setup I couldnt find restore option. Although it said "select the BB Data to Backup" but I want to restore my pervious data which is shown in BB Protect Website.how can I restore it from BB Protect Websit?
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Jan 5, 2012
I've recently bought new Bold 9900 phone and it is great. But now I have little problem with Blackberry Protect service.When I setup phone first, I have setup Blackberry Protect service as well and it worked fine. But then there comes update of Blackberry Protect to version 1.1.1.50. Since this update was installed, I can't connect to Protect service anymore.Bold wants to do a new setup of Protect service when I launch the App. This looks good, but after "Blackberry ID" screen it freezes at "Connecting to Blackberry Protect" and this status holds there for couple of hours and nothing happens (on 3G and on WIfi also). I have tried to uninstall BB Protect and then reinstall it.
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Sep 7, 2010
I didn't realize the contacts from my e-mail were synchronized with my BB. I deleted contacts in my e-mail and to my surprise it deleted the contacts from my BB as well. Is there anyway to restore just the missing contact information from the handset? If not, is there any hope of restoring these contacts?
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Apr 12, 2012
my blackberry keyboard stop working and im trying to extract contacts information. how can i do it with out using the phone . im trying to put them on my computer?
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May 8, 2012
How do I get my contacts and other information from my backup once I have updated iphone with most recent update?
Info:
iPhone 4, iOS 5.1
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Oct 25, 2011
I set up my Droid with my original gmail account, I'll call it gmail1. For various reasons I want to have 2 additional gmail accounts so I played around, created them in gmail, I'll call them gmail2 and 3. Cause I wasn't sure what I was doing I ended up with contact lists for each with slightly different info and they all got merged into my contact list on my Droid.So the net is I have a person with 2 addressess, another with 3 birthdays (all the same day, but merged from the 3 accounts. would like my Droid to only sync contacts with gmail1, but the contact list already contains the extra data. Is there a way to eliminate that extra data? I removed the contacts from gmail1 and 3 and synced them to the Droid, but all their stuff still exists in my Droid contact list.
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Jan 15, 2010
i already have my 9700 password protected and everytimes i plug my 9700 it will ask me for my password. but my question is, if i remove my sd card and plug it into my pc, it doesn't prompt me for any password. wtf? where is the security, rim? i though one of ur selling point was blackberry is a secure device?
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May 4, 2011
After make the download and installation of Blackberry Protect on my Bold 9000 i received the follow messege:Smartphones that uses Enterprise Server doesn't have compatibility with Blackberry Protect.
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Nov 15, 2012
I cannot validate my blackberry (bb) id credentials when i want to open bb protect. i have already received email regarding changing the password considering my password is wrong. then i make the new password. then i try again to open bb protect. the result is the same. i cannot validate my bb id credentials.
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