BB Tour 9630 :: Restore Deleted Contacts Information From Handset

Sep 7, 2010

I didn't realize the contacts from my e-mail were synchronized with my BB. I deleted contacts in my e-mail and to my surprise it deleted the contacts from my BB as well. Is there anyway to restore just the missing contact information from the handset? If not, is there any hope of restoring these contacts?

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BB Tour 9630 :: Tour Contacts Deleted Themselves

Jun 12, 2010

I woke up this morning to find my entire contact list deleted from the Contacts application, however when I open an email or an SMS, all of the contact information is there for that particular person. When I look at the call log, the information is also there.I have a backup done on Friday (yesterday) on Outlook at my office (not on work server since they all use IPhones for that. I prefer my blackberry so I use the non-server syncing)...is there another way to get this information back or do I need to wait to resync on Monday?

I had a lot of apps on there that I don't use, so I deleted the off this morning to help get some memory back. I haven't yet done a battery pull on my phone...will doing one affect anything or should I just do it to help clear the memory up and make room for contacts?

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BB Tour 9630 :: Receiving Emails To Handset

May 19, 2010

This might be a dumb question. I want to start receiving emails again to my handset. How do I go about turning that feature back on, so that I can get them? Blackberry Tour 9630 for Verizon. I can't seem to figure it out.

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BB Tour 9630 :: Handset Unlocked Tmobile Not Registering

Jun 20, 2010

ive been reading about this issue with no results, i have an unlocked bb tour from sprint i wanna use on tmobile, everything works, but it doesnt register on the network, so i can use the bbm, i sent the service books, i did everything, i have the data plan, but is still not registering, any help here?

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BB Tour 9630 :: Computer Wont Read Transflash From Handset

May 2, 2010

i took out the memory card and put it in my pc and it wont like pick it up. i've put it in my computer before to put music and stuff on it. but i wanted to delete some stuff on it and if i do it thru my fone it takes too long going thru everything but nothing happens when i plug it into my pc, yet my tour can read it

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BB Tour 9630 :: Unlocked Handset On T-Mobile / Everything Works Except Facebook App

Jun 8, 2010

Recently got my hands on a unlocked 9630 from a Sprint buddy. Everything works browser, txt, MMS, calls, even my weather app. Just every time I try to log into Facebook, it tells me "Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support".I came from a Tmo BB Curve so the service was already there. I re-registered on the BB network, resent the service books from the web and from my phone, did hard re-starts, went online to My Tmobile and updated the IMEI. I uninstalled the app from the phone, performed a hard reset, then reinstalled the app from the Blackberry App Store.

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BB Tour 9630 :: Display Owner Information On Lock

Mar 30, 2010

I just upgraded my Verizon Tour this morning. Everything is working fine, but when I lock the screen, my owner information does not display.

Is that a "new feature"? It'd be nice to display the owner info if I accidentally leave my berry somewhere and all the person has to do is touch a button to display the info.

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BB Tour 9630 :: SMS Are Being Deleted After 2 Days?

Apr 29, 2010

Since installing os 5 on my Verizon 9630, my text messages are being deleted after 2 days even though I am not deleting them. Texts older than 2 days no longer appear when I click on SMS/MMS on my home screen. Is there a setting I dont know about? When I was running 4.7 all my text messages appeared until I manually deleted them.

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BB Tour 9630 :: Stop Tour From Syncing Contacts To Outlook

Sep 2, 2010

I have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?

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BB Tour 9630 :: Sprint Tour Not Reading SIM Phone Contacts

Aug 6, 2010

I've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?

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BB Tour 9630 :: Recovering Contacts After Dropping BB Tour In Water

Apr 20, 2010

I dropped my BB tour in the water over a week and half ago. I have a JVM error 102 on a black screen that I have to strain to read. I have already gotten a replacement, but is there a way to bypass this error and get the contact info off of the phone?

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BB Tour 9630 :: Email Being Deleted After 1-2 Hours

Mar 5, 2010

I am new here so please be kind if I am not up to speed.Looked through a bunch of other threads and have found nothing.My email is being deleted on my 9630 after 1-2 hours if I don't open it.

If I open a message it will be there indefinitely, but if I don't open a message it only stays in the inbox for one to two hours, then just disappears.I come into work in the morning and there are 20 or so unopened emails in my POP3 account, but only one or two on my phone, and none older than an hour or so.

Been testing this and, like clock work, the emails are deleted even though I have not erased or even opened them in my outlook app or on the POP3 server.Has anyone else had this issue Verizon has had me do both soft and hard resets of the phone with no solution.Maybe I got a special "Tiger Woods Edition 9630"?

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BB Tour 9630 :: Emails Deleted From POP Mailbox But Not On BB

Mar 5, 2010

Searched around for a bit, and most threads on this topic seem to be related to using BES.I had a Curve up until last week. When I delete messages in Outlook on my PC (standard POP mailbox, not Exchange), they would usually disappear from my BB within 30 minutes. Now I upgraded to a Tour last week and this is not happening, I have to delete in both places. I'm sure it is just a simple setting I am missing but can't find where it should be. I do have the reconciliation: on conflicts: set to Mailbox wins.

Other then this, really enjoying the Tour. I'll be going overseas next month so we'll see how well Verizon handles that.

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BB Tour 9630 :: Updated OS Deleted MMS - How To Retrieve?

Apr 20, 2010

I have the BB Tour with Verizon. Anyone know if they can be retrieved?

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BB Tour 9630 :: Accidentally Deleted App Folder

Mar 18, 2010

I moved many of my most-used business apps to the Tools folder, then, while trying to move it I accidentally deleted it. Where did all the apps go and how do I get them back, or can I restore the old folder? The online message says the apps are moved to the bottom of the home screen but my home screen doesn't have any apps, only folders.

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BB Tour 9630 :: Retrieving A Deleted Contact?

Sep 13, 2010

Somehow I lingered over the delete too long or something and the confirm came up for one of my contacts. I rolled down to cancel, but after I clicked it jumped back up to delete and removed my contact. Currently, I do not have a back up of my database as it has been a bit more difficult than with my last phone and computer. Let's face it.... I've been procrastinating in tacking the project!

Does anyone know if it is possible to retrieve this contact? I figure the info still has to be somewhere on the phone..

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BB Tour 9630 :: New To BB / Deleted Email Not Deleting On Phone

Mar 9, 2010

I use gmail for my email accounts and there are times when I try and delete and email from my bb using the delete and/or the delete from handheld and on the server function.but the email doesn't delete from the handheld. Is there a reason for this?

Rick Williams
BB Tour 9630

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BB Tour 9630 :: Gmail Deleted Emails Not Syncing

Mar 12, 2010

if i delete an email on my handheld it does not delete from my actual gmail account. in fact, it doesnt even say that its read. well, on the computer next to inbox it doesnt say any are new, but when i look at the inbox, i still have the emails and it shows them bolded like they were not read at all. when i delete on my bb, nothing happens to gmail. i tried deleting my gmail address from my phone, resending service books, battery pulls but none of that has resolved. i made sure that handheld wins was set to on under wireless reconciliation and in the VZW BIS control/email settings i have it set to sync deleted emails.

i tried fooling around with the contact sync a few days ago but stopped it becaues it wasnt working (this is the only new thing ive done with my bb in the last week or so). i also downoaded the new socialbeat app from verizon/iskoot. but other than that nothing is new in the last few days. i am running driphters 6.3 on top of whatever OS its supp to be installed on (.484 i think?). dont just jump to that as the problem because i have had it for almost a month and have not had a problem until now (that i tried that stupid contact sync bullsht).

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BB Tour 9630 :: Custom Ringtones Deleted But Still Playing

May 19, 2010

I got my first BlackBerry a couple of months ago, the Tour 9630 with Verizon, which I've loved to far, except. Last week I created a couple of ring tones from two mp3 files and downloaded them in my BlackBerry without setting up with any feature, but they set themselves up as regular ring tones and I cannot stop them from playing now!

Since the day after I downloaded them, every time I've received a new e-mail, I've gotten my regular ring tone (GungHo) and then custom ring tone #1 starts playing and is unstoppable unless I completely turn off the BlackBerry! So I deleted it from the My Ring Tones folder, but that hasn't changed a thing. I've tried to change my regular e-mail ring tone and the change got implemented, so I get the new ring tone I've just set, but I still get custom ring tone # 1 right after! And it is almost 1 minute long!

Other weird thing, custom ring tone # 2 has started playing every time I hang up my phone! Who needs that?! I haven't deleted that one yet from the My Ring Tones folder because I'm not sure if that'll help, but this is extremely frustrating.

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BB Tour 9630 :: Best Way To Transfer Contacts To New Tour?

Apr 8, 2010

I just received my replacement Tour (trackball issues) and would like to know the best way to transfer my contacts to my new phone. I do have several and not sure if I can use the BDM to do this or not, or if there is another way to accomplish this.

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BB Tour 9630 :: Deleted Memo - Use Desktop Manager To Reverse It?

Jan 11, 2010

I accidentally deleted one of the memo's in memo pad, is there a way to reverse this on the Tour or do I need to use the desktop manager to reverse it?

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BB Tour 9630 :: Emails Syncing When Removed From Deleted Items (Outlook)

Sep 15, 2010

It's set to delete on Handheld and Mailbox (mailbox wins). When the user deletes the message on the BB, the message deletes in Outlook. When he deletes a message in his Outlook Inbox, it won't delete. The message will finally delete after being deleted from the deleted folder in Outlook, however, it's supposed to delete when cleared from the inbox.

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BB Tour 9630 :: Deleted Email Addresses Still Show Up Under Message Options

Jun 15, 2010

I used the Email Settings to delete two email addresses I used to use from my Blackberry.The folders are now gone and the email addresses do not show up under Email Settings any longer.HOWEVER, when I go to my messages folder under Options then Inbox Settings,I still see those email addresses just with the Check Box checked off from them under Email Accounts.Is there a way to delete these from this list?

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BB Tour :: 9630 Unable To Add Contacts Or Even Edit Existing Contacts

Feb 11, 2011

i am still unable to add contacts or even edit existing contacts.

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BB Tour 9630 :: Restore Just Memos / Tasks From Backup File?

Apr 1, 2010

my phone tried to upgrade to 5.0 OTA today and it got all messed up. Long story short, it auto reverted back to 4.7, but a bunch of my settings were changed, and the very annoying problem of my BBM Group calendar being my default returned, so I decided to wipe the handheld entirely. Before I did so, I created a backup file using Desktop Manager in case anything went wrong.

So I wiped the phone, upgraded to 5.0 via DM, and then re-configured all my settings, 3rd party apps, etc. The only things I am missing now are my memos and task list items, which are contained in the aforementioned backup file. I'm afraid to do a complete restore on my phone using this file because some settings I don't want may get restored...so is there a way to just restore the memo and task list data contained in the backup file to my phone? I messed around w/ DM a little bit and wasn't able to figure it out, but then again I don't use DM too often, so I'm hoping you guys know something I don't.

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BB Tour 9630 :: How Many Contacts In Phone?

Jan 13, 2010

My partner and I want to upgrade our phones to a new PDA. I have the Tour and I love it. His only concern is that, in our business we will need to use Handheld Contact to integrate with a program called ACT! and we are not sure that the tour will hold all of our contacts? How many contacts will the tour hold including email addresses any everything? We have over 3000 contacts in our ACT! database.

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BB Tour 9630 :: Trying To Put Contacts Onto Outlook

Mar 3, 2010

I am trying to put the contacts from my Blackberry Tour onto Outlook. Whenever I open up the desktop software and try to synchronize my phone or alter the sync options, it says something along the lines that I must be able to access the internet to perform the action. Why would it say this when I clearly have internet access?? Help needed greatly, I need to perform this action so I can go ahead and send my phone to the person who bought it from me.

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BB Tour 9630 :: Contacts Not Appearing

Aug 24, 2010

Recently I was at work, and my blackberry restarted, when it loaded, all my contacts had disappeared, originally i had thought that a filter had been applied, which wasn't that case, when i go to options to select my contact list, it shows that there are 316 entries, but they won't appear in my address book? Any suggestions on what i should do next.I also plugged my bb into desktop manager 6 and it showed that my address book wasn't installed. However i can add new contacts...

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BB Tour 9630 :: Limit Of Contacts

Feb 26, 2010

Does anyone know what the limit is for contacts in a Tour 9630?

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BB (RIM) :: Tour 9630 - Hidden Contacts?

Apr 23, 2010

My contacts are showing the count number in both back up assistant and in contact list properties... I do not have a filter set, and I have contacts set to show all....but no contacts are showing. I also set up youmail.... and it pulled my contacts, all of them, but as far as I can tell they are nowhere to be found in the phone? I have a feeling I will feel really silly for asking, but help please!?

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BB Tour 9630 :: New User Seeking Helpful Hints For Verizon TOUR 9630

Jan 16, 2010

I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.

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