BB Tour 9630 :: Emails Syncing When Removed From Deleted Items (Outlook)
Sep 15, 2010
It's set to delete on Handheld and Mailbox (mailbox wins). When the user deletes the message on the BB, the message deletes in Outlook. When he deletes a message in his Outlook Inbox, it won't delete. The message will finally delete after being deleted from the deleted folder in Outlook, however, it's supposed to delete when cleared from the inbox.
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Mar 12, 2010
if i delete an email on my handheld it does not delete from my actual gmail account. in fact, it doesnt even say that its read. well, on the computer next to inbox it doesnt say any are new, but when i look at the inbox, i still have the emails and it shows them bolded like they were not read at all. when i delete on my bb, nothing happens to gmail. i tried deleting my gmail address from my phone, resending service books, battery pulls but none of that has resolved. i made sure that handheld wins was set to on under wireless reconciliation and in the VZW BIS control/email settings i have it set to sync deleted emails.
i tried fooling around with the contact sync a few days ago but stopped it becaues it wasnt working (this is the only new thing ive done with my bb in the last week or so). i also downoaded the new socialbeat app from verizon/iskoot. but other than that nothing is new in the last few days. i am running driphters 6.3 on top of whatever OS its supp to be installed on (.484 i think?). dont just jump to that as the problem because i have had it for almost a month and have not had a problem until now (that i tried that stupid contact sync bullsht).
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Jun 24, 2012
How do I get my deleted emails to go to the deleted items in Outlook and not the archived folder?
Info:
iPhone 4S, iOS 5.1.1
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Sep 2, 2010
I have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?
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Feb 28, 2010
I would like to sync my contacts & calendar with Microsoft Outlook but cannot get the Blackberry desktop manager to recognize Outlook.
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Mar 5, 2010
Searched around for a bit, and most threads on this topic seem to be related to using BES.I had a Curve up until last week. When I delete messages in Outlook on my PC (standard POP mailbox, not Exchange), they would usually disappear from my BB within 30 minutes. Now I upgraded to a Tour last week and this is not happening, I have to delete in both places. I'm sure it is just a simple setting I am missing but can't find where it should be. I do have the reconciliation: on conflicts: set to Mailbox wins.
Other then this, really enjoying the Tour. I'll be going overseas next month so we'll see how well Verizon handles that.
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Jun 28, 2012
Recently a couple of my board members purchased IPhones and IPads. And I have set them up the best I can. If they create a calendar entry on the IPhone or IPad it will show up in Outlook right away. However if they or one of their admins log onto their Outlook calendars and remove a schedule meeting the entry will not delete off the IPhone or IPads. I know there is a 15 minute sync on the devices but I have tested them after hours and days and the entries are still on the calendars on the mobile devices. This creates serious issues when people show up to meetings and destinations that have been cancled days in advanced.
Info:
iPhone 4S, iOS 5.1.1
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Mar 30, 2010
Last topic for the night I promise Was the OS 5.0 upgrade supposed to remove the sample video? I don't see it anymore. Only reason I ask is because I used to use the video a lot for demonstration purposes. Tried a battery pull reset and its still gone. There a way to get it back? Might someone be willing to upload it somewhere?
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May 26, 2011
When I synchronize my BlackBerry Torch 9800 with Outlook 2010, old items on my calendar disappear from Outlook. Even though these events have passed, I would like to retain them on my calendar as reminders for those dates.
I have tried to find a setting in BlackBerry and in Outlook to stop this from happening, but have been unsuccessful so far.
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Feb 2, 2010
I have a Pearl 8120 and Outlook 2007. I have been synching between the 2 for about 1 1/2 years without a problem. Today, with no settings changed, I synched and now my phone still has all the calendar appointments, but all but 40 appointments in the Outlook have vanished...those left are in the current month. But also ALL my recurring appointments, even in the current month are gone from Outlook. This has wiped out my history in Outlook completely. Now no matter how I set up the synch parameters, I cannot get the device to send all the appointments back to Outlook. I have updated the device and the desktop software.
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May 28, 2011
I have a Tour 9630 -- about a year old -- Verizon. The display shows everything appropriately, and the trackball moves the highlight around, but I can not select anything or type on the keypad?
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Feb 12, 2010
I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
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Jan 16, 2015
When I delete emails from my pc on my old earthlink account (yes, I still use an earthlink account, got too much stuff linked to it still) it doesn't remove them from my Turbo email folder. Not sure if I'm missing a setting or what but my old Droid DNA synced just fine. I'm using the default email app on the phone. I'm tired of seeing a ton of emails on my phone but only having 10 in my inbox via my pc.
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May 17, 2012
When I delete an email on my computer, in Outlook, it does not delete it on my iPhone. However, if I delete an email on my iphone, it will be deleted on my computer's Outlook. When I open an email, in either place, it will show up as read in both. This is whole issue is also taking place with my iPad. I have reset my Outlook on my iPhone several times, yet it is still not sycning.
Info:
iPhone 4S, iOS 5.1.1
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Jun 12, 2010
I woke up this morning to find my entire contact list deleted from the Contacts application, however when I open an email or an SMS, all of the contact information is there for that particular person. When I look at the call log, the information is also there.I have a backup done on Friday (yesterday) on Outlook at my office (not on work server since they all use IPhones for that. I prefer my blackberry so I use the non-server syncing)...is there another way to get this information back or do I need to wait to resync on Monday?
I had a lot of apps on there that I don't use, so I deleted the off this morning to help get some memory back. I haven't yet done a battery pull on my phone...will doing one affect anything or should I just do it to help clear the memory up and make room for contacts?
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Feb 10, 2010
Is there a way to get all the emails I send from Outlook on my computer to be entered into my BlackBerry Tour?
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Mar 3, 2010
I am trying to put the contacts from my Blackberry Tour onto Outlook. Whenever I open up the desktop software and try to synchronize my phone or alter the sync options, it says something along the lines that I must be able to access the internet to perform the action. Why would it say this when I clearly have internet access?? Help needed greatly, I need to perform this action so I can go ahead and send my phone to the person who bought it from me.
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Jan 9, 2010
I installed .419 and resynced. Everything works fine but one thing - none of my contact pictures in Outlook are syncing to the BlackBerry. First time this has happened. I treid to clear the BlackBerry contact database and resync, but again, everything resynced except the contact pictures.
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Jun 8, 2010
My friend and his wife has a tour and a storm they were needing to know if it is possible to sync both devices and use the same calendar for both. then to have the same things syncing to both devices?
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Apr 13, 2010
When I have BB Maps open, and have begun GPS navigation, the "dashboard" has several items of information. Left side of dahs has mph. The center of dash has some sort of symbol and a number. What does the symbol and number represent?
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Aug 2, 2010
When I try to synch my BB Tour 9630 with Outlook 2003 (I know, it's really old!) I get this error message: Microsoft Outlook Connector Error - No available message stores.What do I need to do - in laymen's terms please!
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Apr 19, 2010
I synchronized my 9630 Blackberry Desktop, one way from Outlook in computer to Blackberry. The only fields from my Contact folder that appear in the Blackberry are the telephone numbers. How do I get the other Contact fields from Outlook to my 9630?
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Sep 23, 2012
I have a BB tour 9630 and I can't get the sync to work from my outlook with BB directly connected to the my BB desktop manager software version is 5.0 Bundle 1600 can anyone tell me how to resolve this issue?
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Apr 29, 2010
Since installing os 5 on my Verizon 9630, my text messages are being deleted after 2 days even though I am not deleting them. Texts older than 2 days no longer appear when I click on SMS/MMS on my home screen. Is there a setting I dont know about? When I was running 4.7 all my text messages appeared until I manually deleted them.
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Feb 14, 2010
I'm syncing my bb tour with a mac. I originally synced it with my pc. I sync my music with the mac and after i eject and the media loads up again.. it still has the the same songs synced. I tried syncing only one playlist and it does the same thing.
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Jun 21, 2011
Only in the past two days when I delete an email from Hotmail on my PC, it does not delete on my BB.However, if I delete an email from my BB and select "mailbox & handheld", it is deleted from Hotmail on my PC.I have had the same Pearl 8110 on the same T-mobile package for more than 12 months.I have checked that wireless reconciliation is "on" in my BB email settings.Also, late today my BB has started truncating all my messages and not providing the "more" option or automatically loading the rest of the message.
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Mar 23, 2010
I have checked the time zones on both my outlook calendar and BB. They are set correctly. If I set an appointment for 8am in Outlook, it displays as 9am on my BB calendar. Also it should be said that my phone automatically syncs via an enterprise server. I do not hardwire my BB to my computer. My BB has accurately sync'd with my computer for over a year until now. I tried changing the option in outlook that "accounts for DST", and that didn't work either.
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Feb 9, 2010
I synced my new 9630 to my Outlook and then synced with my old Palm. But now, is there a simple way to wipe that information and start over?
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Mar 31, 2010
Where did all my contacts go from my BB Tour? I upgraded to new and now I can sync by wire. It ask to turn off wireless sync but I can not figure out how to do it. This is a major problem that BB should fix now!
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Mar 5, 2010
I am new here so please be kind if I am not up to speed.Looked through a bunch of other threads and have found nothing.My email is being deleted on my 9630 after 1-2 hours if I don't open it.
If I open a message it will be there indefinitely, but if I don't open a message it only stays in the inbox for one to two hours, then just disappears.I come into work in the morning and there are 20 or so unopened emails in my POP3 account, but only one or two on my phone, and none older than an hour or so.
Been testing this and, like clock work, the emails are deleted even though I have not erased or even opened them in my outlook app or on the POP3 server.Has anyone else had this issue Verizon has had me do both soft and hard resets of the phone with no solution.Maybe I got a special "Tiger Woods Edition 9630"?
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Apr 20, 2010
I have the BB Tour with Verizon. Anyone know if they can be retrieved?
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