BB Tour 9630 :: 9630 Not Receiving Emails / Until Browser Is Opened
Feb 12, 2010
I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
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Apr 2, 2010
I'm A Bit Confused, I Did A Battery Pull And It Loaded Up And Everything, I Just Wasn't Connected To BIS. If Someone Was To Send Me An Email, Say From A @Yahoo Email Address Would I Receive It? Or Would I Have To Be Connected To BIS To Receive Emails? I Have A @vzw.blackberry.net Email Address.
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May 19, 2010
This might be a dumb question. I want to start receiving emails again to my handset. How do I go about turning that feature back on, so that I can get them? Blackberry Tour 9630 for Verizon. I can't seem to figure it out.
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May 29, 2010
Thursday I didn't get any emails from my external email accounts (Yahoo, Hotmail, Work) until 11:40PM Pacific then I got a whole days worth. Since then I haven't received anything.My phone works, text messaging works, the brower works, I can see the emails when I go to the websites on the PC or BB Browser. Facebook (no notifications though because they come through email) and Twitter apps work.I sent a test email from my BB from my yahoo account to my hotmail account and it did send.I have taken the battery out and restarted it. There arent any errors or anything I'm just not receiving the emails.
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Apr 12, 2010
My phone has stopped receiving emails and Facebook updates from the Facebook app!! How do I fix this? Receving emails is a big part of the Blackberry's function.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jan 21, 2010
I am having a huge issues with my e-mail/internet and text messaging capabilities with my tour plus the phone constantly shuts off. I am on my 3rd tour (2nd replacement phone). This issue started about 4-6 weeks ago w/my first tour, it was replaced then the second one started randomly shutting off, then I am now on tour #3 and am having major issues:I'm not able to get a signal to receive phone calls, text messages or e-mails and today while I was at work (same spot for the last 6 months -- haven't moved and never had an internet/signal problem before) when I got out of work I had 18 e-mails, 16 text messages, 2 missed calls and my battery was practically drained and dying (which by the way under mobile connections and mobile network if I put it on 1VEX it can never find a signal or is always searching for a signal whereas if I put it as Global it can find a signal).I got this phone because I'm an avid overseas traveler and I need a phone w/me when I leave however this is causing a lot of frustration and annoyance.I've done everything to all devices:hard pull, complete hard drive wipe, updated service books, turned mobile networks on and off, made sure I had the most up-to-date software available NOTHING works.any suggestions?
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Apr 23, 2010
I can send and people get my texts, but now cannot receive them unless I use the Crunch SMS program. Anyone else have this problem or know how to fix it?
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Apr 15, 2010
What's up guys!! I've been lurking on this site since I got first blackberry a couple of months ago and the information that you all have given me has been priceless. One question that I can't seem to find the answer to is deleting my browser history. What I need to know is how do I erase the cookies from all the sites that I've been to?
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Jul 6, 2010
Just got a used bb tour off ebay and it came with out the default browser where can ii get the app
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Apr 20, 2010
I had the sotweare problem that everyone has been having lastley yesterday an i couldt fix it in anyway and today i was like wat the heck let me give it another try to i plug my phone in the computer open desktop manager (5.0) an i pressed aplication loader and update softwear an it had some new 5.0 (i already was using 5.0) so i clicked on it and it reset my phone and now it works perfect but im missing my browser.
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Apr 1, 2010
For people who does not have the browser click issues.. did you download a "special" OS update that is different from the rest of the world?I'm trying to understand why some people have this bug and some don't?I am thinking that people don't claim to not have the browser click issue are A. not understanding what the browser click bug is, so they are clueless to if they have this problem or not? B. don't use their native browser to click on the link much to notice?For me, it takes 3 to 4 attempts to click on a link to work and using a third party browser isn't an option for me with a 5.0 OS since opera mini 4.2 version does not work and the 5.0 version sucks with scrolling. Bolt browser is not that great for me either.
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Oct 26, 2011
Before moving to Rwanda I purchased a BB 9630 through Sprint, my US provider. Upon arriving in Rwanda, October 7, I took the phone to MTN Rwanda. They put in a sim card and everything worked perfect: browser, emails, etc. On October 20 I quit receiving emails and could no longer access internet.
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Jun 15, 2010
My last message from my hotmail email account to my device was as of 6 pm today.....but I've been seeing emails come into my inbox since then through regular login on the web?...I resent service books and rebooted my device just so I know I'm not going crazy....anyone else with hotmail/msn experiencing this?
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Apr 17, 2010
I recently upgraded my wife's OS on her VZW Tour to the latest official release. Since then she has been having problems with her work email.
She is on BIS but has her blackberry account set up with her company's Exchange server. Until the upgrade everything was fine. Now, however, most if not all of her work emails are arriving blank. All her other email accounts come through fine. If she forwards the work emails to another account they read fine. If she even forwards the work email back to her blackberry from the same email account the text of the email will appear as well. These are all internal emails within the company. Not HTML based. Text and possibly an attachment (attachments show up fine). I have checked her settings and nothing has changed. I am curious as to whether or not her employers email server may not be compatible with the new OS.
I am a little perplexed and cannot figure out what the deal is.
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May 25, 2010
I'm not receiving any notification of voice-mails.People leave me voicemails, but the Tour doesn't notify me of them. I do not have visual voice mail -- this is just plain ol' voicemail. I don't get texts notifying me of VM, either, but I'm not sure I'm set up to receive text notifications, so I'm less concerned about that.
I've been notified before that there is a new voicemail for me, and after that there was a little icon up near the email and text message icons until I listened to it. I don't get either of these any longer -- not the big notification or even the little icon with the number beside it. I don't know exactly when or why these have stopped.How can I get VM notifications back?
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Jul 4, 2010
Which would you all prefer?
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Mar 15, 2010
Okay, I log into my gmail on my computer and it tells me my email is being viewed by another IP address. So I think did someone hack me? But it came to me that it could be my BlackBerry. It shows the other ip address not coming from a browser but from IMAP. I don't know what IMAP is. Is that the push email for blackberry? I went to whatsmyipaddress.com and my blackberry ip address was NOT the ip address it shows in IMAP on my gmail account. But I hear that blackberries use more than one IP address. So can you tell me, is IMAP pushed email? I haven't used the gmail app in a long time. Only my regular blackberry email. I need to know asap because if someone is in my account I'm going to have to change my password.
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Apr 22, 2010
I have a BB Tour 9630 (Verizon) and have an issue with the hyperlinks within the browser sometimes not working. My cursor recognizes that it is over a link and switches to the "hand" indicator however, When I click the trackball to select nothing happens. If I scroll up or down on the page I can sometimes then go back to the link and it will work and they sometimes even work the first time. There doesn't seem to be any pattern to the problem at all. I am sure that it isn't my trackball or sensitivity settings as it functions perfectly in all other areas outside of the browser. I have tried using the Firefox browser instead of BB, I have wiped the phone, rebooted several times and Verizon even replaced the phone for me for this issue. Nothing has helped. I have had two other Tours prior to these last two that did not exibit this problem. Since I am seeing this on another handset I suspect it could be a software issue or possibly related to an app. I currently have 11 apps loaded (NBC, Hockey News, Buzz Me, BerryTourch, Google Maps, Weather Bug, Fidelity Online, The Weather Channel, PHH (Fleet Vehicle), ScoreMobile, and XM / Sirius Radio) and I am running OS v5.0.0.591. Anyone know of any issues with the software or app related causes for this? Anybody else even seen this?
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Feb 17, 2010
I installed the new OS and i can't find the web browser, any ideas?
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Jul 1, 2010
So I did this tutotrial on how to update my blackberry tour without a PLAN LINK: How To: Upgrade BB With(out) a Data plan! - BlackBerryForums.com : Your Number One BlackBerry Community and on top of that my blackberry is DISCONNECTED at the moment because i will be Flashing my sprint bb tour to metro pcs. and i saw a comment that said the browser would be gone.
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May 21, 2010
I'm a newbie on the Blackberry postings.Just purchased my 9630 Tour and real love it but I have an AWFUL TIME TRYING TO READ THE TEXT IN THE BOWSER. Is there an application that I can download to increase the size of the browser text/images.It's impossible to read and I'm not that old
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Dec 15, 2010
Brought Sprint unlocked 9630 missing browser, GPS and email set up option. I have blackberry service plan with ATT and MSN messenger is working and I am able to use Blackberry App world to down load application and Games.
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Apr 23, 2010
I can receive text messages from any sender and get the message just fine and able to read fully. One sender's messages are all blank. I receive the message and my phone acts like I have one, but all the words are gone. And this sender is the person I text and talk the most to. I pulled the battery and that didn't help.
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Mar 5, 2010
Searched around for a bit, and most threads on this topic seem to be related to using BES.I had a Curve up until last week. When I delete messages in Outlook on my PC (standard POP mailbox, not Exchange), they would usually disappear from my BB within 30 minutes. Now I upgraded to a Tour last week and this is not happening, I have to delete in both places. I'm sure it is just a simple setting I am missing but can't find where it should be. I do have the reconciliation: on conflicts: set to Mailbox wins.
Other then this, really enjoying the Tour. I'll be going overseas next month so we'll see how well Verizon handles that.
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Apr 1, 2010
My 9630 does not save my incoming email messages for more than a day or so. What am I missing.All my sent items show up in the mailbox but nothing from previous days for incoming.Is this a setting I am missing? I noticed a "on conflict mailbox wins" should this be changed to handheld wins?
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Jan 12, 2010
I have 3 email accounts hooked up to my blackberry. I really only want my school and gmail emails to come through to my phone and would like my hotmail account (spam/misc. account) to only be accessible when I go into the actual email account, and not get 100 emails an hour from it. Is this possible?
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Jan 24, 2010
I spent 4 hours on the phone today with Verizon trying to figure out why only certain emails come to my device. I've updated the service books, tables, deleted my email account, created a new one, books and tables again, pulled the battery, everything. Nothing seems to work.I was getting all my emails last week and over the weekend I've just started to get only a few (call it 2/7 on average). Can anyone help me with what is going on?! This is very frustrating and the Verizon guys are about as helpful as rocks.
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Jan 3, 2010
I was searching google on the default browser on my new Tour, and can't seem to copy simple text. Is there a way to copy text in the browser? Please, let me know.
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Mar 1, 2010
I am running v5.0.0.419 on Verizon. Never had any issues until this weekend when I can suddenly not connect to any web pages. I always get the "HTTP Error 400: Bad Request" dialog. And under the details "Connection refused". Not sure what to try other than several battery pulls, etc. Again, never had any issues until a few days ago havent loaded any new apps, etc.
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Jan 6, 2010
I just got my tour after doing my 30 day exchange from the curve 8530. i'm in love! i have a question though. i have an icon on my browser (picture attached, it's the one that looks like a box with two green boxes around it) and i was wondering if it's normal and what it means?Also, my clock when I enter bedside mode is aligned to the right more so than in the middle. Anyone else's look like this?
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