BB Tour 9630 :: VZW - Receiving Blank Email After 5.0 Upgrade
Apr 17, 2010
I recently upgraded my wife's OS on her VZW Tour to the latest official release. Since then she has been having problems with her work email.
She is on BIS but has her blackberry account set up with her company's Exchange server. Until the upgrade everything was fine. Now, however, most if not all of her work emails are arriving blank. All her other email accounts come through fine. If she forwards the work emails to another account they read fine. If she even forwards the work email back to her blackberry from the same email account the text of the email will appear as well. These are all internal emails within the company. Not HTML based. Text and possibly an attachment (attachments show up fine). I have checked her settings and nothing has changed. I am curious as to whether or not her employers email server may not be compatible with the new OS.
I am a little perplexed and cannot figure out what the deal is.
View 5 Replies
ADVERTISEMENT
Apr 23, 2010
I can receive text messages from any sender and get the message just fine and able to read fully. One sender's messages are all blank. I receive the message and my phone acts like I have one, but all the words are gone. And this sender is the person I text and talk the most to. I pulled the battery and that didn't help.
View 19 Replies
View Related
May 29, 2010
Thursday I didn't get any emails from my external email accounts (Yahoo, Hotmail, Work) until 11:40PM Pacific then I got a whole days worth. Since then I haven't received anything.My phone works, text messaging works, the brower works, I can see the emails when I go to the websites on the PC or BB Browser. Facebook (no notifications though because they come through email) and Twitter apps work.I sent a test email from my BB from my yahoo account to my hotmail account and it did send.I have taken the battery out and restarted it. There arent any errors or anything I'm just not receiving the emails.
View 4 Replies
View Related
Jul 1, 2010
hello, I just upgraded my phone to the .732. Everything went smoothly during the upgrade, ever since then I have been having trouble with receiving text messages and MMS messages. I have gone to 3 sites for free ringtones have sent the ring tones to my phone, I have not received anything. I also have setup google voice and I am not getting any text messages from people tht text my google voice number.
View 4 Replies
View Related
Feb 12, 2010
I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
View 10 Replies
View Related
Apr 23, 2010
I can send and people get my texts, but now cannot receive them unless I use the Crunch SMS program. Anyone else have this problem or know how to fix it?
View 5 Replies
View Related
May 14, 2010
I have a Blackberry Tour 9630 for Sprint and I plugged it into my iMac last night to charge via USB and it was perfectly fine the whole time.When i woke up in the morn (the comp also went to sleep all night long) the phone screen was blank (black) and the red LED light was solid with no blinking. I unplugged the phone and the screen stayed blank and the light stayed on. I pressed the power button on the phone and the screen showed the little clock with rotating hands (like it was processing something) and then it went blank again and the LED light came back on.It did this 3 times before i took the battery out.I left the battery out for about 25mins and when i put it back in nothing happened at all. I pressed the power button and still nothing. The only thing that happens is when i plug it back in the comp, the solid red LED light comes back on - but still nothing on the screen.Has anyone experienced this or have any ideas for me? Did i fry the battery by leaving it plugged into a dormant comp?
View 6 Replies
View Related
Jul 14, 2010
I have a Curve 8530 and might be upgraping to the Tour. My question is, I have backed up my Curve on my pc using the BB Desktop Magager. Will I be able to restore all my phone contacts, bbm contacts, pics, music, etc from the Curve to the Tour using that back up? Or are they not compatable?
View 4 Replies
View Related
Apr 23, 2010
I'm running .419 and I have threaded text, this morning my texts started coming in blank, i could type and send fine, but my received would not show up even after deleting the entire conversation with the person.
View 14 Replies
View Related
Apr 2, 2010
I'm A Bit Confused, I Did A Battery Pull And It Loaded Up And Everything, I Just Wasn't Connected To BIS. If Someone Was To Send Me An Email, Say From A @Yahoo Email Address Would I Receive It? Or Would I Have To Be Connected To BIS To Receive Emails? I Have A @vzw.blackberry.net Email Address.
View 4 Replies
View Related
May 19, 2010
This might be a dumb question. I want to start receiving emails again to my handset. How do I go about turning that feature back on, so that I can get them? Blackberry Tour 9630 for Verizon. I can't seem to figure it out.
View 6 Replies
View Related
Jun 15, 2010
My last message from my hotmail email account to my device was as of 6 pm today.....but I've been seeing emails come into my inbox since then through regular login on the web?...I resent service books and rebooted my device just so I know I'm not going crazy....anyone else with hotmail/msn experiencing this?
View 8 Replies
View Related
May 25, 2010
I'm not receiving any notification of voice-mails.People leave me voicemails, but the Tour doesn't notify me of them. I do not have visual voice mail -- this is just plain ol' voicemail. I don't get texts notifying me of VM, either, but I'm not sure I'm set up to receive text notifications, so I'm less concerned about that.
I've been notified before that there is a new voicemail for me, and after that there was a little icon up near the email and text message icons until I listened to it. I don't get either of these any longer -- not the big notification or even the little icon with the number beside it. I don't know exactly when or why these have stopped.How can I get VM notifications back?
View 5 Replies
View Related
Jun 1, 2010
Is the tour ever going to get any more OS upgrades? I know it will not get OS 6 but maybe an OS 5 that everything works on instead of one thing working great on one but something else doesn't work at all then they send out a new one and the thing that was working good doesn't work so good anymore. Just would be nice to have an OS that everything works as intended on.
View 14 Replies
View Related
Mar 28, 2010
OK, I've been reading here for a while but I'm still not really "geeked up" with all the things BlackBerry. I've been reading about the new OS coming tomorrow, and many are suggesting using App Loader to upgrade. App Loader is what? How is it different from DM, and why do I need one/it?
View 7 Replies
View Related
Apr 28, 2010
I've been burning through Tours for the last six months. The first one I had worked fine until it just decided to stop taking all PIN messages of all kinds. I wasn't able to receive BBMs, PINs, and even certain types of E-mails. VZW customer service and RIM customer service weren't able to help me and I was lost. So VZW sent me a refurbished Tour. I wasn't happy with it since I had paid for a brand new one, but a refurbished BlackBerry is better than a broken one any day.
So, anyway, I have been using this refurb for a while until, just the other day, the earpiece didn't want to work. The microphone worked, but I just couldn't hear the other party. If I put it on speakerphone I was able to hear, but no earpiece. BlueTooth worked too, but not the earpiece. I tried everything and finally worked it into being a hardware thing. So I took it to a corporate store where they did an in-store replacement with another refurb.
Now I'm on my third Tour and hopefully this one isn't such a problem. I'm about to upgrade it to the Incredible. I was able to play with that sucker while they tried to figure out the situation with how they would unlock my new phone, and I have to say that I like it. Maybe, in a month when my upgrade is available, I will ditch the Tour and pull an Incredible Storm2. Sounds catchy, no?
View 4 Replies
View Related
Apr 29, 2010
Just switched from the 8330 to the 9630 TOUR! I want to know if there is a way to upgrade the software without using the desktop manager? any help would be great!
View 4 Replies
View Related
Feb 21, 2010
I upgraded my Tour 9630 (unlocked) to OS 5.0. I now have no MMS option. I've tried a battery pull, registering the hosting table again, etc. I am on AT&T network. Everything else seems to be working fine.
View 7 Replies
View Related
Mar 30, 2010
as like the thread title, why do we must wiping OS first before we upgrade / downgrade tour OS? i never did that, even once. i just did it with loader.exe file and i think i always got success on it. does anyone can explain to me with technically explanation?
View 12 Replies
View Related
Oct 3, 2012
I am unable to setup my gmail account because I don't see the 'I want to create or add an email address' option button in the email setup screen..The setup screen only displays 'I want to use a work email account with a BlackBerry Enterprise Server'
Is there a way to add the 'I want to create or add an email address' to the email setup screen.?Do I need to flash the os? how do I do that?
View 6 Replies
View Related
Mar 30, 2010
So, I cannot STAND the new SMS format with the 5.0 upgrade...its like BBM, but I want the old SMS back! Furthermore, my "beyond160" app doesn't work with it! Is there anyway to go back to the old SMS format, and if not, any tips on how to get beyond160 to work with this?
View 14 Replies
View Related
Mar 9, 2010
vlingo stopped working with 5.0 upgrade gets stuck looking for network.
View 9 Replies
View Related
Apr 2, 2010
Did they do away with it, or is it just me? Can anyone tell me where to find it or how to get it back? It is no longer in my Applications folder where it used to be, and can't find it anywhere else. I used this feature alot!
View 6 Replies
View Related
May 18, 2010
I upgraded my phone last night to the 5.0 Os and it was running a bit slow. However, this morning I pulled the battery as an attempt to clear it and see if it would run smoother but that plan backfired on me. The phone boots up but it gets stuck on the Verizon Wireless logo screen.Not sure what to do at this point? I think when I upgraded the desktop manager backed everything up. Will verizon correct this for me?
View 8 Replies
View Related
Apr 12, 2010
I recently updated my Verizon BB Tour 9630 to OS v 5.0.0.591. Ever since the upgrade I cannot put my phone into Standby Mode. The mute buttom works when on a call, just not to put the pgone into Standby Mode anymore.
View 28 Replies
View Related
Apr 6, 2010
I just upgraded to 5.0.1 and aside from everything being rearranged and additions of apps I didn't need, my memopad which had a whole lot of important information seems to have disappeared entirely.
View 4 Replies
View Related
Jul 1, 2010
So I did this tutotrial on how to update my blackberry tour without a PLAN LINK: How To: Upgrade BB With(out) a Data plan! - BlackBerryForums.com : Your Number One BlackBerry Community and on top of that my blackberry is DISCONNECTED at the moment because i will be Flashing my sprint bb tour to metro pcs. and i saw a comment that said the browser would be gone.
View 10 Replies
View Related
Mar 29, 2010
Official release to "push-to-talk" magically appeared in my Application Center of my Verizon Tour. Should I assume upgrade to OS 5.0. whatever, soon?
View 11 Replies
View Related
Feb 18, 2010
Here's the results of my 5.0 OS upgrade using the recently released Sprint package:
1. Phone boot time, from battery out to usable (home screen icons displayed, etc): 3 minutes, 15 seconds! YES!!!
2. Threaded SMS messaging is nice!
3. Phone doesn't feel any "faster".
4. Being able to set the phone to automatically adjust for time zones is nice--I don't recall that being an option before and has always bugged me.
5. QuickPull Free didn't work at first. Had to be uninstalled and reinstalled.
6. Standby button no longer putting phone into standby.Still works for mute/unmute though.
Of all of these, item #6 is the only one that bugs me a bit.I think the standby operation still works in general, as when I put it into the holster, the screen did turn off, but I don't use the holster and usually "lock" the phone by holding down the mute button to go into standby.
So, does anyone know if the Lock button does pretty much the same thing as Standby, or is there really a big savings in battery life by going into standby mode? As long as battery life isn't too adversely affected, I'm pretty sure that I'll stick with this release. Hopefully the next OS upgrade will restore the button... unless someone here knows how to fix the issue now!
View 5 Replies
View Related
Sep 25, 2011
I'm having an issue with my Tour 9630.Upgraded to 5.0 and no Memo or Task apps. Tried everything. Seems odd that BlackBerry wouldn't auto load these apps and allow the user to delete themselves. I'm getting tired of the deleting, reloading, searching, etc.
View 1 Replies
View Related
May 21, 2010
My company is moving all web mail services to webos. Therefore I cannot connect to my company email using my blackberry. Is there a way to automatically forward the messages off an HTC Touch to my Blackberry so that I dont have to carry two phones (the one I like and the one that I need for email)?
View 7 Replies
View Related
