BB Tour 9630 :: Incoming Emails Not Saving
Apr 1, 2010
My 9630 does not save my incoming email messages for more than a day or so. What am I missing.All my sent items show up in the mailbox but nothing from previous days for incoming.Is this a setting I am missing? I noticed a "on conflict mailbox wins" should this be changed to handheld wins?
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Apr 6, 2010
I have a new Tour 9630 (5.0) and I can't seem to upload and save pictures that have been sent to me on email-as I could with my older Tour.When I view the attachment pictures there is no prompt to save.This had never been a problem with my older one.Is this a common problem.
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Mar 14, 2010
For some reason my Tour is not saving the pictures I take. Usually when I took pictures that menu at the bottom comes and where it gives me the option to delete or save and stuff. That menu is not coming up anymore. I check to see if it saves automatic however, the picture is no where to be found in my picture folders.
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Feb 12, 2010
I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
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Mar 5, 2010
I was wondering if there is a way on the 9630 to make one phone number of multiple numbers under one contact be the priority?A lot of times I type in the first couple of letters to get the contact and hit send to call them and then I get asked always what number to call on that contact. Starting to get a little old.I would like to make the personal mobile number the priority instead of being asked all the time or at least put in on the top of the list.I also notice on the 8530 for text messaging they have different colored backgrounds for the incoming and outgoing texts. Is there a option on our phones so they can do that too?
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Feb 8, 2010
I just updated my USCellular Tour to v5.0.0.419 from MTS Mobility, the Girlfriend's & GF's sister's VZW Tours to the Alltel v5.0.0.419.GF just sent me a BBM saying she can't save pictures to her memory card, and that its giving her an "Error 12" error.
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May 18, 2010
How do you save a new number inside an old contact from a SMS or phone call history?
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Jul 15, 2010
I have my sound on "Loud (Active)" as I always do and then all of the sudden it stops making any sounds or chimes when I receive calls, emails, texts or facebook notifications.My calls and ect.are still coming thru, but just completely silent.I have to look at my screen to see I have a call coming thru and wait for the little red light at the top to see if I have any text messages and whatnot.Does anyone know why this could be happening?Now during the workday I will probably end up missing important phone calls and playing phone tag with people.Any help would be appreciated
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Mar 5, 2010
Searched around for a bit, and most threads on this topic seem to be related to using BES.I had a Curve up until last week. When I delete messages in Outlook on my PC (standard POP mailbox, not Exchange), they would usually disappear from my BB within 30 minutes. Now I upgraded to a Tour last week and this is not happening, I have to delete in both places. I'm sure it is just a simple setting I am missing but can't find where it should be. I do have the reconciliation: on conflicts: set to Mailbox wins.
Other then this, really enjoying the Tour. I'll be going overseas next month so we'll see how well Verizon handles that.
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Apr 2, 2010
I'm A Bit Confused, I Did A Battery Pull And It Loaded Up And Everything, I Just Wasn't Connected To BIS. If Someone Was To Send Me An Email, Say From A @Yahoo Email Address Would I Receive It? Or Would I Have To Be Connected To BIS To Receive Emails? I Have A @vzw.blackberry.net Email Address.
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May 19, 2010
This might be a dumb question. I want to start receiving emails again to my handset. How do I go about turning that feature back on, so that I can get them? Blackberry Tour 9630 for Verizon. I can't seem to figure it out.
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Jan 12, 2010
I have 3 email accounts hooked up to my blackberry. I really only want my school and gmail emails to come through to my phone and would like my hotmail account (spam/misc. account) to only be accessible when I go into the actual email account, and not get 100 emails an hour from it. Is this possible?
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Jan 24, 2010
I spent 4 hours on the phone today with Verizon trying to figure out why only certain emails come to my device. I've updated the service books, tables, deleted my email account, created a new one, books and tables again, pulled the battery, everything. Nothing seems to work.I was getting all my emails last week and over the weekend I've just started to get only a few (call it 2/7 on average). Can anyone help me with what is going on?! This is very frustrating and the Verizon guys are about as helpful as rocks.
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Jan 18, 2010
This does not happen every time, but it does happen at least once a day.On incoming calls, my ring tone will not play, instead I hear the person on the other end of the phone waiting for me to answer!! They can not hear me though, but I can hear them either saying hey pick up the phone, coughing, drinking water, what ever you do on the phone before the person answers.
So Verizon has never heard of this before and I can't force a duplication of it when people are watching of course.Anyone heard of this and know what to do? I was hoping upgrading to 5.0 OS would fix and I am looking for that now.
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Feb 16, 2010
I have always had problems with these "network" emails that transmitt information: network@etp1008.etp.na.blackberry.net This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server. I use desktop redirector to send messages from Outlook to my blackberry. Sometimes I rarely receive these and other times I will have my blackberry and Outlook inbox folder FLOODED with multiple emails of this kind. Sometimes as many as 100 emails overnight. The only way I have found to bypass these messages is to create a folder in Outlook (I named it blackberry emails) and create a rule for all incoming messages from these addresses to filter them into this folder and set the folder to not sync with my blackberry. This is the only way I have found to NOT get flooded with these emails in my inbox and blackberry. Does anybody know of a better solution or rather why these emails are coming? I know they are supposed to dissapear, but they are not.
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Feb 17, 2010
I am running 5.0.0.419 right now on my VZW Tour. I don't know if this is normal or not, but I'm having some HTML E-Mail issues. Everytime I get an email, it never downloads emails automatically. I've got my settings so that it is supposed to, but when I open one up, I just have image boxes with no images. Is there anything special I need to do? I normally just go into options and hit get images, but it would be nice if this were done automatically.
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Mar 12, 2010
if i delete an email on my handheld it does not delete from my actual gmail account. in fact, it doesnt even say that its read. well, on the computer next to inbox it doesnt say any are new, but when i look at the inbox, i still have the emails and it shows them bolded like they were not read at all. when i delete on my bb, nothing happens to gmail. i tried deleting my gmail address from my phone, resending service books, battery pulls but none of that has resolved. i made sure that handheld wins was set to on under wireless reconciliation and in the VZW BIS control/email settings i have it set to sync deleted emails.
i tried fooling around with the contact sync a few days ago but stopped it becaues it wasnt working (this is the only new thing ive done with my bb in the last week or so). i also downoaded the new socialbeat app from verizon/iskoot. but other than that nothing is new in the last few days. i am running driphters 6.3 on top of whatever OS its supp to be installed on (.484 i think?). dont just jump to that as the problem because i have had it for almost a month and have not had a problem until now (that i tried that stupid contact sync bullsht).
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May 4, 2010
how do i turn off that little red blinking light for emails and stuff? i hear it saves a lot of battery
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May 19, 2010
I am having a problem opening attachments in my emails. They are usually jpg or png files, which I have never had an issue opening before. I choose "open attachment" from the menu, and the little red clock that appears next to the file just stays there. If i click the trackball, i get a prompt to resend the request, but clicking "yes" doesn't do anything. I recently upgraded to leaked OS .662, but I'm not convinced that is the problem because a coworker has OS 4.7.1.40 (original OS) and he is also experiencing the same problem.
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Jun 9, 2010
I use the Tour on the Verizon network. This morning I went to start a new email and usually I type the first letter and all contacts starting with a letter J for example will come up - - But nothing comes up! I checked my phonebook and all contacts are in there like normal, but my email won't pick any up. I can type the whole name of a person I want to email and it's not linking it to my contact list/phone book like normal.
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May 29, 2010
Thursday I didn't get any emails from my external email accounts (Yahoo, Hotmail, Work) until 11:40PM Pacific then I got a whole days worth. Since then I haven't received anything.My phone works, text messaging works, the brower works, I can see the emails when I go to the websites on the PC or BB Browser. Facebook (no notifications though because they come through email) and Twitter apps work.I sent a test email from my BB from my yahoo account to my hotmail account and it did send.I have taken the battery out and restarted it. There arent any errors or anything I'm just not receiving the emails.
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Sep 15, 2010
It's set to delete on Handheld and Mailbox (mailbox wins). When the user deletes the message on the BB, the message deletes in Outlook. When he deletes a message in his Outlook Inbox, it won't delete. The message will finally delete after being deleted from the deleted folder in Outlook, however, it's supposed to delete when cleared from the inbox.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jul 4, 2010
Which would you all prefer?
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Apr 12, 2010
My phone has stopped receiving emails and Facebook updates from the Facebook app!! How do I fix this? Receving emails is a big part of the Blackberry's function.
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Feb 8, 2010
Can you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?
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Jan 30, 2010
Is this possible if so how?
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May 30, 2010
I've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.
I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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