BB Tour 9630 :: Error With Sound On Incoming Phone Calls & Other Notifications
Jul 15, 2010
I have my sound on "Loud (Active)" as I always do and then all of the sudden it stops making any sounds or chimes when I receive calls, emails, texts or facebook notifications.My calls and ect.are still coming thru, but just completely silent.I have to look at my screen to see I have a call coming thru and wait for the little red light at the top to see if I have any text messages and whatnot.Does anyone know why this could be happening?Now during the workday I will probably end up missing important phone calls and playing phone tag with people.Any help would be appreciated
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Jul 1, 2014
My iPhone 4s will vibrate on all incoming calls and on notifications, however, there will be no ringtone or sound on notifications.
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Apr 8, 2010
All the sudden my tour running 5.0 started making this weird polyphonic music sound after my phone rings or when I end a call.What the **** is this? How do I turn it off?
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Jun 7, 2010
I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
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Dec 7, 2012
I just bought the xperia z2 and i'm facing a horrible thing here the volume of the incoming notifications and the incoming call are too low but when it comes to music via walkman its super i've tried almost everything ..
1- clearing the data of smart connect
2- clearing the data of enhancment sounds
3- raising the sound volume and checking the X-Loud
Even i changed the notification tone and the ring tone to any other thing and it also didn't work i noticed that the lower speaker only used when it comes to notifications and incoming calls ..
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Jul 13, 2010
I am new the blackberry and I have a Tour. I have tried to set up the notification settings such that the email is silent and the phone calls are on vibrate- is there a way to do that?
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Jan 19, 2010
ive had two people tell me that they were hearing an echo/repeat of what they were saying on their end of the phone, and i heard it once on my end. Not sure whats going on here, but what can i do to resolve this issue. I need a phone that is reliable and not causing people to hang up/get frustrated because its echoing on them and making it hard for them to understand me.
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Aug 20, 2010
When I make a phone call a weird symbol comes up in the right hand corner of my tour. It's black with 5 plus signs going diagonally (right to left). Anyone know what this means? I've been searching all day and can't figure it out
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Jan 25, 2010
Well, I've been running 5.0 OS's for months, and I'm not sure exactly when this problem happened, but my video camera stopped recording sound. Speaker phone and the voice notes recorder work fine.
I wiped the phone, formatted the SD card, and went back to the 4.7.1.65 os.I've still got no sound. Is there actually a different mic for the video camera than the speaker phone and the voice notes recorder?I've pulled the files onto my computer to verify that there is absolutely no sound.
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Jun 16, 2010
I updated my phone and at some point was asked if I wanted to receive notifications on my phone. I clicked no by accident. I don't remember where I did that and don't know how to get the notifications back.Can anyone help me get it back? I clicked on "restore defaults" in the options section on the FB app but still nothing. I did a battery pull as well.How do I get it back?
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Apr 1, 2010
My 9630 does not save my incoming email messages for more than a day or so. What am I missing.All my sent items show up in the mailbox but nothing from previous days for incoming.Is this a setting I am missing? I noticed a "on conflict mailbox wins" should this be changed to handheld wins?
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Jun 4, 2010
I'm using CrunchSMS and I really like it. The only thing that sucks is when I receive a text message, i have my regular SMS notification plus the Crunch SMS notification. If I read the text using Crunch, the notification for Crunch disappears but the regular sms notification stays there until i check the message in my regular sms box. Is there a way to shut the regular sms notification?
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Jan 21, 2010
I am having a huge issues with my e-mail/internet and text messaging capabilities with my tour plus the phone constantly shuts off. I am on my 3rd tour (2nd replacement phone). This issue started about 4-6 weeks ago w/my first tour, it was replaced then the second one started randomly shutting off, then I am now on tour #3 and am having major issues:I'm not able to get a signal to receive phone calls, text messages or e-mails and today while I was at work (same spot for the last 6 months -- haven't moved and never had an internet/signal problem before) when I got out of work I had 18 e-mails, 16 text messages, 2 missed calls and my battery was practically drained and dying (which by the way under mobile connections and mobile network if I put it on 1VEX it can never find a signal or is always searching for a signal whereas if I put it as Global it can find a signal).I got this phone because I'm an avid overseas traveler and I need a phone w/me when I leave however this is causing a lot of frustration and annoyance.I've done everything to all devices:hard pull, complete hard drive wipe, updated service books, turned mobile networks on and off, made sure I had the most up-to-date software available NOTHING works.any suggestions?
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Jun 21, 2010
I get NO notifications or "tweet" sounds since installing 5.0, I uninstalled & Reinstalled Twitter for BB, it is NOT a profile problem as I have all twitter notifications are checked & work when "tried".
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Jun 24, 2014
One problem I have is the low volume without playing music or media. I dont know when someone calls me. I know that the xperia z2 works only with one speaker when you have a call or notification. I want you to fix it because it is a huge problem due to the high price of this smartphone.
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Mar 4, 2010
I have a 9630. I check my emails on a daily on a basis on the computer, but the icon still shows them as unread on my BlackBerry, which in turn leaves the yellow envelope/red asterisk on my home screen. I'm sure others have had this question before, but I did a few searches on CB and google to no avail. Any help would be appreciated.
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Jan 14, 2010
I noticed that when the tour is backlit display emits a slight sound, when the display is switched off does not make this sound ... why? is normal that the backlight emits a slight sound?
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Jan 5, 2012
My Xperia 8 phone does not have any ringing sound for incoming calls. I have gone to settings to check that the silent mode is off and the volume is put up to max. When someone tries to call me there is a symbol on the top right hand corner with a speaker X..
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Apr 9, 2012
my iphone 4s does not sound when i have an incoming call, there is no sound at all can somebody tell me what to do?is there a store in buenos aires that can manage this?
Info:
iPhone 4S, iOS 5.1
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Jun 8, 2010
I would like to go back to square one with the sound profiles. I was wondering if anyone could tell me how to reset them back to defaults without doing a complete wipe of my system.
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Jan 18, 2010
This does not happen every time, but it does happen at least once a day.On incoming calls, my ring tone will not play, instead I hear the person on the other end of the phone waiting for me to answer!! They can not hear me though, but I can hear them either saying hey pick up the phone, coughing, drinking water, what ever you do on the phone before the person answers.
So Verizon has never heard of this before and I can't force a duplication of it when people are watching of course.Anyone heard of this and know what to do? I was hoping upgrading to 5.0 OS would fix and I am looking for that now.
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Jul 26, 2012
I've had my Blackberry for over six months, but I've always had a problem with the quality/clarity of the audio in incoming phone calls. It's very difficult to understand the person on the other end -- particularly, but not only, if the person has an accent of any sort. I want to use the Blackberry as my primary phone, but I can't "get" half of what my callers are saying to me.
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Apr 2, 2012
I have iphone4. All sounds are on and have worked fine until today. Now no sound with incoming calls, text, etc., although my alarm did sound this morning. I have tried turning them all off, turning phone off, then turning everything back on hoping it would reset itself. No luck.
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Jan 29, 2010
I have noticed that there is an odd icon (black circle with white arrow inside) in the upper right corner of the phone, next to the bluetooth icon and I have no idea what it is. Anyone ever seen this or know what it is?I'm also wondering if this has anything to do with the sound not working either. I have the profile set to normal, and all calls set to sound and yet when any calls come in, there is no sound at all. I have check all the sound settings and everything is set to have sound, so I have no idea whats going on.Any help would be appreciated.
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Apr 20, 2012
I recently picked up a 9790 from Telus and I have noticed that it is randomly losing sound on outgoing and incoming calls. With outgoing calls it dials out fine and connects to who I am calling but I don't hear the ringing when the call goes out and I can't hear the person on the other end when it connects. When I receive a call I hear my ringtone but when I answer it I can't hear the person on the other end.The only way I can talk to someone when it is acting like this is to switch from headset mode to speaker.I played around with my phone and sound but could not find a fix. The only thing that works is a battery pull but even that is only temporary. So far the longest I can go is two days before I have to do another pull.
Any ideas on what could be wrong or should I just take the phone back and get a new one? I've heard this is actually an issue with the 9790 so I am a bit worried about replacing it when it could happen again.
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May 14, 2012
No sound at all for incoming calls, txts, games. I have checked the side mute switch. Volume is all way up. All notifications are on. I can hear tones when I go to change them. I can hear my music. I can hear talking on videos I have taken. I have tried everything I know to do. I have had this phone for 14 months so the warranty just ran out!
Info:
iOS 4
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Sep 7, 2012
During Incoming and Outgoing Calls, I have to activate the speaker phone for the person on the other line to hear me. Is this an issue that I can resolve myself (settings or physical dust) or do I need to send my phone in?
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Apr 3, 2010
Another other obvious media type file on your bb that either you copied there or might have come as an attachment? Do the tunes, voices, sounds, whatever actually exist in some fashion on your Tour? Or are they really coming from no where on your bb? What I'm trying to figure out, is a number of these "appended" sound files sound obscene or raunchy. So might it be some actual contamination of the OS or are these SOUNDS from things on folks BB's? Yes, I'm sure some folks have "cute" sound files or were sent such files but maybe it is more than that. Maybe the OS really was inappropriately tweaked.
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Jan 3, 2010
I downloaded berrybuzz about a month ago and everything has been working great untill two days ago. Now the LED doesn't light up at all.I have tried battery pulls and that doesn't work. Any ideas. My next thing is to delete the app and redownload it.If someone else has an other idea that would be great.
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Apr 17, 2015
At work I use headphones, and I want phone calls etc. to call with sound only in my headphones, and call silent when headphones are disconnected. As it is now it rings from the speakers of the phone, even if headphones are connected.
I have Android version 5.0. I have tried to use Smart connect but that doesn't work at all. For example I have set it up to start Spotify automatically when the headphones are plugged in, and also set the volume to normal, but when I plug in mye headphones nothing happens....
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Aug 6, 2010
I've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?
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