BB Tour 9630 :: Display Owner Information On Lock
Mar 30, 2010
I just upgraded my Verizon Tour this morning. Everything is working fine, but when I lock the screen, my owner information does not display.
Is that a "new feature"? It'd be nice to display the owner info if I accidentally leave my berry somewhere and all the person has to do is touch a button to display the info.
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Apr 26, 2011
I have just got a Blackberry Curve 8520 but the owner information wont display when the phone is keylocked as on my last phone.
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Apr 2, 2010
I am using a Verizon Tour(9630).I updated my device software to v5.0.0.591.Now,when I lock the keyboard, my owner information does not appear on the home screen. With the previous device software, the owner information would appear. Incidentally, the owner information will appear if I lock (with a password) the device; but I typically do not have the need nor wish to go through the bother of using a password.Is this simply a glitch? Is there a workaround? Or, must we wait for Blackberry to update the software or provide a fix/patch?
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Aug 16, 2015
I am looking for displaying my owner information on the HTC M9 lock screen. I am running Nova launcher and Lollipop 5.1 on the phone. Lollipop 5.1 does not allow for screen widgets and there is no option in the security settings to display owner information on the lock screen.
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Sep 7, 2010
I didn't realize the contacts from my e-mail were synchronized with my BB. I deleted contacts in my e-mail and to my surprise it deleted the contacts from my BB as well. Is there anyway to restore just the missing contact information from the handset? If not, is there any hope of restoring these contacts?
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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May 19, 2010
I just upgraded from my old Curve 8330 to the Tour 9630, both on Verizon, and I couldn't be happier with my new device -- except for one thing. The Curve had a great "standby" function I could use at night, in which the phone would lock its keyboard and effectively shut down, but still be able to receive calls if one came in. This also saved lots of battery power. After hours' worth of mashing the top "lock" and "mute" buttons on the Tour, and searching through the internal menus, I can't seem to find a similar mode on my new phone.
First: If there's a thread about this already somewhere else, I beg your pardon; I'd be grateful for a link and I'll be on my way there. But if not, does anybody know whether some devices just do not have a standby mode anymore as part of OS 5, or whether there might be something wrong with my phone because its mute key won't activate standby mode?
The key lock button the top left works, but, at least on my Curve, the key lock and standby were two very different things -- I'd lock the keyboard when I put the phone in my pocket, but I'd put it on standby before bed every night. Does key-lock mode on the Tour replace standby?
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May 3, 2010
i have seen videos on Internet of a tour running ultimate lock and was just wondering how this works since you cant touch and slide to unlock.
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Aug 25, 2010
I have a Tour 9630, sw version 5.0.0.732. When the phone rings, it does not display the name of the caller, just their phone number, even if that number is in my address book. Once I answer the call, the name is then displayed.Naturally I'd like to know who the caller is before I answer! I found a couple posts asking a similar question, although for different model phones. Some of them suggest that I must disable content protection... but I can't find this in the options. Even in the User Guide, it contains instructions (go to Options > Security Options > General Settings... but there is no "general settings" on my phone.)
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Jun 22, 2011
Tried to install [URL]and when I do it says my owner info is not set up and to go to Applications/options/owner. When I go to the home screen, and click the menu, then options, it gives me settings for Home Scren Preferences. But there are no owner options. Just home screen preferences. I can make and receive calls and download apps so I'm confused by what could be causing all of this.
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Jan 19, 2010
so this may have been asked before but i cannot seem to find any threads on it..probably just searching the wrong terms.so im using gmail on my tour..when doing so and replying to an email, my address is always displayed as opposed to the my name. i.e. John.Doe@gmail.com instead of John Doe in the replies. Also, the header from the email i am responding to is displayed as well. I don't see these on the tour itself, however when i am looking at the email in gmail (on a computer)
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Mar 11, 2010
I just installed the latest 5.0 OS, everything runs smooth but I can't see my owner or information in the home screen when I lock the device anymore, is there a way to have this shown all the time? even if I don't lock it? I was thinking about a custom theme or something, I really need that info/owner to be shown in the home screen, locked or unlocked.
I really love my BB, especially with this OS.
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Mar 18, 2010
my owner information is not displayed on the home screen anymore.I have a replacement BB from this week. anyone know which setting will make it appear?
BB model: 9700
carrier: t-mobile
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Mar 14, 2011
I have gone into Options, Owner Info, typed in my email address and pressed Save, but the information doesn't display on my Home Screen.
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Feb 10, 2010
First off just wanted to say hi, just bought my first ever blackberry (tour) a couple days ago and love it. My wife got one for work and I fell in love with it and needed to get one. She has the Curve 8530??? (not sure on model the second one.) Anyway I was wondering if there was anyway to set my read text message how the curve display them. With blue and white bars, and it groups them all to the same person instead of by most recent. I would to go to my messages and just have them group all by person with the ongoing conversation like the cure, does where as my tour just puts last sent/received at top. Any ideas?
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Apr 18, 2010
I picked up a tour from telus from a friend of mine. I unlocked it and am currently using it with rogers. Ever since I have been using it my call display and internet is not working. what should I do?
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Apr 9, 2010
One of the best features with my BB is the auto lock (an app I downloaded). It would basically put it in standby mode after a few seconds of inactivity. This was key because it prevented it from going off in my pocket.
With the new OS, the app doesn't work. I know there is a similar function with the new OS, but it requires a 4-digit (?) password as opposed to a quick 2-button key press to unlock.
Any ideas on how to get this back?
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Feb 2, 2015
When you pull down the top screen and hit the setting button you see a list of icons. One of those icons being the owner. How can I update that icon to my information?
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Apr 7, 2010
I lost my lock icon when I upgraded to 5.0. I've lost a lot more than that over the years. I'm over it. I can lock it with the "A" key, but I can't unlock the phone no matter what key(s) I press. The only way to unlock is to turn it off and then back on. I'm open for suggestions.
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Feb 25, 2010
I was wondering if theirs anyway to get back keyboard lock on the tour after you update to OS 5.0?
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Feb 16, 2010
How do I turn on password lock? I have it enabled but when I push the lock button up top, it doesn't require a password to unlock. The problem is, I want a password entered to unlock!
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May 13, 2010
I'm a noob help me out, but how do i turn this off? When i go to the password screen the box is greyed out every time and won't let me click on it.
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Apr 11, 2010
Scrolling through the topics looks like I too am a victim of the latest update! Can't stand what it did to all my icons, moved stuff around, etc. I cannot find my icon for the screen/keyboard lock. I don't know what other buttons I can press that would lock my screen so that it doesnt press buttons when its in my purse. help me lock my screen/keyboard!
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Feb 28, 2010
Is there a shortcut to convert the battery meter into a % display. Looked here but couldn't find it.
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Jun 5, 2010
I'm so ready to TRASH this blackberry, Ok so now I noticed that password protect is now enabled and now I can't disable it cause it has a little pic of a lock and now no choice to disable.
So now I can't send emails and now I can't disable Password lock(screaming)
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Feb 15, 2010
I just recently upgraded my Tour to OS 5.0 and the first thing I noticed was that the keyboard lock feature wasn't working the way it's supposed to. As a matter of fact, it's working in quite the opposite way. There used to be a setting that allowed the keyboard to be automatically locked upon holstering. I don't see that option anymore because now when I holster it, it doesn't lock. If I manually lock it and then holster it, it becomes unlocked.
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Mar 31, 2010
I updated to 5.0, it's ok, not great. One problem i have is my lock icon is now gone, i preferred to lock my phone this way and not use the lock button on the top left. To get it back, i enabled a password. Then it came back. So i figured i would just disable it and the icon would still be there and functional like it was with 4.7, it's not, it dissapears again.Is there anyway to get the icon back where i can just hit * and the phone icon to unlock, I know this is minor, but it is what I like.Also, with 5.0 my standby mode is not working anymore, any thoughts?*on a side note, I'm not a fan of my BBM and SMS looking a like and co-mingling when I have someone as a contact and BBM contact, just a preference.can someone get my lock icon back working without a password?
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Jun 22, 2010
I had the curve 8330 before this phone and i could set the phone lock to both right and left side convenience keys. there is no option on the tour. is there any way i can lock the phone from the convenience keys? thanks.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jul 4, 2010
Which would you all prefer?
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Oct 23, 2012
A new feature in the Security and Screen Lock settings is the ability to add your Owner Info.(Settings/Security & Screen Lock/Owner Info)The owner info then displays (it scrolls actually) across the top of the lock screen (if you don't use a lock screen, it doesn't display). For my info, I have my name, my google voice number, and an email address.I previously had an app to do this, but with ICS I no longer need it. I mention this feature because of something that happened to me this weekend. I have an Android ICS tablet on which I've also entered the owner info. I left it in a public place this past weekend. Before I had even gotten back to my hotel, I had received emails and phone calls from the person who found the tablet, turned it on, and used the Owner Info to contact me.Saved me at least $300 it would have taken to replace it. Which wasn't the worst thing - I had taken the memory card out of my camera and put it in the tablet. I would have been extremely upset at losing of days worth of very important photos that could have never been replaced.
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