BB Tour 9630 :: Unlocked Handset On T-Mobile / Everything Works Except Facebook App
Jun 8, 2010
Recently got my hands on a unlocked 9630 from a Sprint buddy. Everything works browser, txt, MMS, calls, even my weather app. Just every time I try to log into Facebook, it tells me "Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support".I came from a Tmo BB Curve so the service was already there. I re-registered on the BB network, resent the service books from the web and from my phone, did hard re-starts, went online to My Tmobile and updated the IMEI. I uninstalled the app from the phone, performed a hard reset, then reinstalled the app from the Blackberry App Store.
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Jun 20, 2010
ive been reading about this issue with no results, i have an unlocked bb tour from sprint i wanna use on tmobile, everything works, but it doesnt register on the network, so i can use the bbm, i sent the service books, i did everything, i have the data plan, but is still not registering, any help here?
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May 3, 2010
i have seen videos on Internet of a tour running ultimate lock and was just wondering how this works since you cant touch and slide to unlock.
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May 19, 2010
This might be a dumb question. I want to start receiving emails again to my handset. How do I go about turning that feature back on, so that I can get them? Blackberry Tour 9630 for Verizon. I can't seem to figure it out.
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Oct 19, 2010
Bold 9900 unlocked (t-mobile) works 3G in Europe without any problem, does 9930 unlocked (verizon) will work?I have this question becuase I have to order one on ebay soon
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May 2, 2010
i took out the memory card and put it in my pc and it wont like pick it up. i've put it in my computer before to put music and stuff on it. but i wanted to delete some stuff on it and if i do it thru my fone it takes too long going thru everything but nothing happens when i plug it into my pc, yet my tour can read it
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Sep 7, 2010
I didn't realize the contacts from my e-mail were synchronized with my BB. I deleted contacts in my e-mail and to my surprise it deleted the contacts from my BB as well. Is there anyway to restore just the missing contact information from the handset? If not, is there any hope of restoring these contacts?
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Jan 10, 2012
Does anyone know if the BBM service on my 9630 Tour Can be unlocked?My 3 yr contract is going to end soon, and I would like to unlock BBM service to use this phone as a travel phone since I owned it.
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Apr 12, 2010
My phone has stopped receiving emails and Facebook updates from the Facebook app!! How do I fix this? Receving emails is a big part of the Blackberry's function.
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Sep 29, 2010
I had a 9630 that was unlocked by Verizon in January 2010. I had it unlocked so I could use my SIM Card for Vodacom in South Africa which had a blackberry contract, inclusive of Data. I was in South Africa from January to Mid-September.The phone worked perfectly until May, upon which I had occasional cut-outs of BIS. By the end of May, I had suffered 2 weeks without internet. I filed many complaints with Vodacom, and the issue was even escalated to RIM. But I never had any progress. It worked for a day, sparatically. The issue continued until I left in Mid-September. Upon arriving back in the USA, my blackberry worked perfectly on my CDMA Verizon contract,but I am planning on returning to South Africa. I would like to know what this issue was, and how it can be fixed. Vodacom and Vodaworld (a Tech World for Vodacom) could not do much, as the phone was American and, though there are many people in South Africa with the same phone, all have suffered the same problem. We also upgraded to OS 5 and reverted to the previous OS 4 to try see if it would make a difference.As a side note, I was able to use WAP browsing, which I had to pay for, but the BIS didn't work, no matter how many HRT or battery pull restarts I attempted.
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Apr 5, 2012
I had a Blackberry Tour 9630 (sprint) that got stolen while in Slovenia. I ordered a replacement from sprint (same Tour 9630) and they neglected to tell me that the phone must be activated before it was sent out to me. So, I receive the phone and the SIM card and spend about 3 hours on the phone with Sprint customer service trying to get BIS services to work. Voice services work just fine but BIS services don't work at all. I confirm that BIS is activated on my phone and international roaming is active, check on both.So after hours on the phone they come to the conclusion that the phone needed to be activated in the US before it was shipped out to me. I then go another route, knowing that my phone is unlocked, {SIM, network, network subnet, service provider, and corporate} all say "disabled", and try to use my Slovenian SIM card (SI MOBIL) with BIS services activated and still only voice. I even try the Slovenian SIM card in a colleague's blackberry and it works just fine.
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Mar 31, 2010
So the keypad lock on the top of the phone works but the standby button no longer does?
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Mar 14, 2010
So today I had a unrecoverable 552 error and decided to just upgrade Sprint's 5.0 OS. Everything seems to be working fine, except now I'm getting the problem that the enhanced g-mail plugin isn't working correctly. I have it installed, but it doesn't seem to add any options for stars, labels, etc. It's listed in the applications page in the options, so I'm not sure what to do. I've uninstalled it and reinstalled it countless times and did a battery pull after each. Does anyone know what may be causing this problem?
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Oct 14, 2010
My friend have presented me a Verizon BB9630 unlocked that he've purchsed on e-bay in USA. I've registered BIS in local provider (MTS Russia) and now I have following problem. BIS is working only after I switch of GPRS service on my sim-card (GSM). And once GPRS is enabled BIS is not working.
Is there any solution for this problem or this phone is unable to work in Russian network in a way when GPRS Internet and BIS exist simultaneousely.
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Jun 17, 2010
I have a Unlocked Tour 9630 which I am now using with FIDO . Everything on the phone seems to work EXCEPT . CALLER ID , which is driving me nuts , not knowing whose call I missed.
80% of people calling the phone it will say "UNKNOWN CALLER" . There are only a few of my contacts that their name will appear when calling . The rest of my contacts, although I have their numbers saved in my phone will still appear as "UNKNOWN"
I've done everything from , changing around my Smart Dialing to include my area code and canada as the country code . Encryption is disabled on the phone.
The Phone was originally Set up with VERIZON .
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Aug 26, 2012
Recently purchased an unlocked verizon bb 9630 tour. I have connected it to my verizon account and I have a data plan, but i cannot connect to the internet. There isnt even a browser icon on the phone. How do I set up the network? Verizon doesnt let you have a bb unless you pay for a data plan, it would be pointless to have it without internet working!
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Apr 28, 2012
I just got a bold 9900 a couple weeks ago and I like it. I use facebook a lot and it worked on the mobile network not on wifi. Yesterday I synced my bold for updates and now facebook doesn't on my mobile network and only on wifi. How I can change it back so I can use my mobile network rather than wifi.
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Apr 25, 2010
Im posting this for my friend who has a tour 9630 as shes having an issue that verizon cant seem to fix. maybe you guys can help her out"ok when i go in my verizon wireless tones and go to ringback tones, then go to manage my ringbacks and try to set a certain song for a certain caller the 0 works as a space. So i cannot use any phone numbers that have a zero in it. and if i make an error on someones name that im tying to put in i cant backspace the name to correct it i have to exit out of the whole program."
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Feb 17, 2010
I am new to BB and have a Tour 9630.After "upgrading" my OS yesterday the former "standby" (mute) button no longer works.I tried to find a place to assign "standby" mode to the left or right shortcut key but no luck.Also, I noticed my Opera browser is significantly different (and more annoying) because clicking the trackball goes back.
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Apr 16, 2010
I have a unlocked Blackberry Tour 9630 that I purchased off ebay. I'm using it with a generic T-mobile internet plan, (someone told me that it would work).
However, whenever I open the browser I would get this error: "Your decivce does not currently have any Browser Configration Service Book entries, Please contact your service provider to enable the Browser on your device".What does this mean, and how can I fix it?
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Sep 1, 2010
I can't download the NFL mobile app, what is the deal? Has anyone been successful?
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Mar 30, 2010
Anyone out there with OS 5.0 tried the Gmail Mobile App yet (not Gmail IMAP w/BIS)? The problem the Tour has always had is the notifications for Gmail don't work or if they work when the Gmail Mobile App is first installed, they get lost as soon as the phone is rebooted. Then even uninstalling Gmail and reinstalling it doesn't fix it. If it's working on your Tour with OS 5.0, after a phone restart, do you still have Gmail Messages as a choice under "Profile | Set Ring Tones/Alerts | Other? What typically happens is the "Gmail Messages" doesn't display unter "Other" so you can't change email notifications, LED settings, nothing regarding the Gmail Mobile App.(don't recommend I use Gmail IMAP w/BIS..at least not unless it's October already and RIM has added all the Gmail features that are still missing
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Jun 24, 2010
I just installed the newest official OS 5.0 from verizon onto my verizon tour. At first everything was going smoothly. But now, my tour will randomly disconnect from the wireless network and say it's "searching for CDMA" or when it does connect to the network, It won't connect to 1XEV, so I can't use data or anything. I've tried a battery pull and resending my service books but I'm still having this problem,
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Aug 26, 2010
My biggest complaint against BB was the ultra slow page load times that I would sit on the 'Requesting...' screen for ages and ages, sometimes refreshing it a few times it would finally get going to download the page. Well I went to Verizon today and talked withe tech he asked if I tried setting Mobile Network from Global to 1XEV. I said no and went ahead and did that, and wow what a difference. I was surfing on my BB for the past 30mins, the 'Requesting...' stays for less then 2 seconds before proceeding, the webpage seems to download faster, and it's so much better. I was also having the occasional issue where my antenna bars would suddenly disappear for a minute status would say 115dBm and then would popup back to 4-5 bars, that problem was resolved as well it seems. The tech at vzw said it was because in global the phone is alway searching to connect to both network or something.
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Apr 23, 2010
My good friend just called me all confused. She is on Verizon and told me that a Verizon rep told her today that Verizon customers can no longer get texts from T Mobile.This can't be true? She has a blackberry curve and I don't know what phone he has, but she has received texts from him up until today.
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Mar 5, 2010
I want to remove FACEBOOK FOR BLACKBERRY SMARTPHONES APPLICATION from my Facebook account and need help. When I try to remove this Facebook tells me I have to do it from the phone. I no longer have this phone and do not even have a BlackBerry any longer and have no way of doing this. Under my Friends Page where my phonebook is the BlackBerry application is there. The only answers Facebook gives me are that it has to be deleted from the phone itself but again I can not do that
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Jul 31, 2010
Bank of America made changes to their server and thats when we started to have trouble. I just got off the phone with Bank Of America customer support and got no help at all they said Bank Of America didn't have any one to troubleshoot the mobile website. I told them that a lot of BlackBerry users were having trouble getting onto the mobile site and the guy said sorry we can't help you unless you are on a computer. That is just sorry of bank of America not to offer support.
We need to contact some one higher in the company to get some help so if you know some one please contact them this is retarded. Here is the latest when I try to log on to bank of America regular site / for security reasons your device can't access mobile banking. Two weeks ago I didn't have any trouble getting onto the Mobile site this is crazy.
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Jul 20, 2010
so I just recently update from 4.7 to 5.0.0.732. I can't get the darn thing to provision to save its life. I don't have BIS/BES since it's on Boost but the data did work before, at one point at least As of right now I can make/answer calls, send/receive SMS. No MMS and no Web, GPS, etc. My status says 1xev and I need it to say 1XEV. Whenever I try to Register Now (Host Routing Table) it never provisions, whenever I attempt to Update Profile, or Update Preferred List it says that it can't complete request. Any options I need to change or steps to take different? BTW Data did work on 4.7 and 5.0.0.6## and people have reported that it does work on .732
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jul 4, 2010
Which would you all prefer?
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Jul 23, 2010
I have a Orange Blackberry 9700 which I have had unlocked. The phone is unlocked and reads the T-mobile SIM card, however I am having no luck at all with email and data facilities on the Blackberry.I have contacted T-Mobile and they have attemepted to send the service books to me however they are not reaching me. They have been through a whole host of procedures to try and get the problem sorted including doing a security wipe and also restoring the email accounts, I have tried to send the service books to myself through the BIS website as well.
It seems odd that I can not connect to the Blackberry Wireless Network because I my device pin is recognised on the T-Mobile website. I have tried to register the device using Host Routing Table but still no joy.If you have any clue as to why I can not access data services then I would really appreciate some help. I do have my data plan enabled, I know sometimes this can be a reason why people have this problem.
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