BB Tour 9630 :: OS 5.0 And Gmail Mobile App?
Mar 30, 2010
Anyone out there with OS 5.0 tried the Gmail Mobile App yet (not Gmail IMAP w/BIS)? The problem the Tour has always had is the notifications for Gmail don't work or if they work when the Gmail Mobile App is first installed, they get lost as soon as the phone is rebooted. Then even uninstalling Gmail and reinstalling it doesn't fix it. If it's working on your Tour with OS 5.0, after a phone restart, do you still have Gmail Messages as a choice under "Profile | Set Ring Tones/Alerts | Other? What typically happens is the "Gmail Messages" doesn't display unter "Other" so you can't change email notifications, LED settings, nothing regarding the Gmail Mobile App.(don't recommend I use Gmail IMAP w/BIS..at least not unless it's October already and RIM has added all the Gmail features that are still missing
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Jul 8, 2010
My gmails are all automatically deleted at random times throughout the day. This only occurs on the blackberry, not on my computer. Brought device to sprint tech support and they did a hard reset, but problem still occurs. Any suggestions?
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Jul 8, 2010
My gmails are all automatically deleted at random times throughout the day. This only occurs on the blackberry, not on my computer. Brought device to sprint tech support and they did a hard reset, but problem still occurs.
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Jan 19, 2010
so this may have been asked before but i cannot seem to find any threads on it..probably just searching the wrong terms.so im using gmail on my tour..when doing so and replying to an email, my address is always displayed as opposed to the my name. i.e. John.Doe@gmail.com instead of John Doe in the replies. Also, the header from the email i am responding to is displayed as well. I don't see these on the tour itself, however when i am looking at the email in gmail (on a computer)
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Sep 1, 2010
I can't download the NFL mobile app, what is the deal? Has anyone been successful?
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Mar 8, 2010
I'm using the default functionality in my new Tour 9630 (Sprint) to read my Gmail and Facebook messages, and there appears to be no way to 'mark all as read,' which I need since any changes I make to my Gmail messages (e.g., reading them so they are then marked as read) is not refleted in my Tour.How do I mark all the messages as read?
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Jun 24, 2010
I just installed the newest official OS 5.0 from verizon onto my verizon tour. At first everything was going smoothly. But now, my tour will randomly disconnect from the wireless network and say it's "searching for CDMA" or when it does connect to the network, It won't connect to 1XEV, so I can't use data or anything. I've tried a battery pull and resending my service books but I'm still having this problem,
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Apr 3, 2010
I have searched back 3 months and can't find an answer. New BB user with the Sprint Tour. Trying to set up gmail. I go to email setup and select gmail. I type in my email address and password and all I get is "Unable to set up xxxxxx@gmail.com Please try Again"
Imap is enabled on Gmail. I don't want to use the gmail app, just want to check my gmail every once in awhile.
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May 9, 2010
I saw last week on Crackberry that some users were seeing their read messages sync properly from gmail onto their BB. Have any Verizon Tour users seen this? Since last week messages I send from the web gmail interface appear on my BB but when I view a message online it doesn't show as read on my BB. Has anyone with Verizon and the Tour gotten this to work properly?
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Mar 12, 2010
if i delete an email on my handheld it does not delete from my actual gmail account. in fact, it doesnt even say that its read. well, on the computer next to inbox it doesnt say any are new, but when i look at the inbox, i still have the emails and it shows them bolded like they were not read at all. when i delete on my bb, nothing happens to gmail. i tried deleting my gmail address from my phone, resending service books, battery pulls but none of that has resolved. i made sure that handheld wins was set to on under wireless reconciliation and in the VZW BIS control/email settings i have it set to sync deleted emails.
i tried fooling around with the contact sync a few days ago but stopped it becaues it wasnt working (this is the only new thing ive done with my bb in the last week or so). i also downoaded the new socialbeat app from verizon/iskoot. but other than that nothing is new in the last few days. i am running driphters 6.3 on top of whatever OS its supp to be installed on (.484 i think?). dont just jump to that as the problem because i have had it for almost a month and have not had a problem until now (that i tried that stupid contact sync bullsht).
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Mar 14, 2010
So today I had a unrecoverable 552 error and decided to just upgrade Sprint's 5.0 OS. Everything seems to be working fine, except now I'm getting the problem that the enhanced g-mail plugin isn't working correctly. I have it installed, but it doesn't seem to add any options for stars, labels, etc. It's listed in the applications page in the options, so I'm not sure what to do. I've uninstalled it and reinstalled it countless times and did a battery pull after each. Does anyone know what may be causing this problem?
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May 10, 2010
I am new to this device and I had Verizon transfer all 300 of my contacts from my old phone to the tour. When I ran email set up with my gmail account i didn't notice that i checked the contacts box and it deleted all 300 of the contacts I had changed over and left only 20 or so (who i imagine are from my gmail account). I deleted the gmail account from my phone, is there a way to delete the gmail list from my contact list? I go to options and it's the only contact list in my phone and it doesn't give me an option to delete. I even tried re-adding the gmail account to my phone and unchecking the contact list button--to no avail.
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Aug 26, 2010
My biggest complaint against BB was the ultra slow page load times that I would sit on the 'Requesting...' screen for ages and ages, sometimes refreshing it a few times it would finally get going to download the page. Well I went to Verizon today and talked withe tech he asked if I tried setting Mobile Network from Global to 1XEV. I said no and went ahead and did that, and wow what a difference. I was surfing on my BB for the past 30mins, the 'Requesting...' stays for less then 2 seconds before proceeding, the webpage seems to download faster, and it's so much better. I was also having the occasional issue where my antenna bars would suddenly disappear for a minute status would say 115dBm and then would popup back to 4-5 bars, that problem was resolved as well it seems. The tech at vzw said it was because in global the phone is alway searching to connect to both network or something.
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Mar 1, 2010
I recently installed 5.0 on my tour and i have 2 gmail accounts. One of the gmail accounts, the emails only come in every 30-40 min in a batch; the other account seems to be working fine. Any ideas what could cause this problem. I pulled the battery a few times but still nothing.
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Apr 18, 2010
I have been getting my emails pushed to my blackberry Tour fine for months. This morning I changed my password on my gmail account and now it will not let me receive messages on my blackberry. I deleted the account through the email settings and tried to re add it and it keeps saying username or password is invalid. It seems very odd to me.
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Apr 23, 2010
My good friend just called me all confused. She is on Verizon and told me that a Verizon rep told her today that Verizon customers can no longer get texts from T Mobile.This can't be true? She has a blackberry curve and I don't know what phone he has, but she has received texts from him up until today.
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Jun 8, 2010
Recently got my hands on a unlocked 9630 from a Sprint buddy. Everything works browser, txt, MMS, calls, even my weather app. Just every time I try to log into Facebook, it tells me "Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support".I came from a Tmo BB Curve so the service was already there. I re-registered on the BB network, resent the service books from the web and from my phone, did hard re-starts, went online to My Tmobile and updated the IMEI. I uninstalled the app from the phone, performed a hard reset, then reinstalled the app from the Blackberry App Store.
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Jun 7, 2010
Strange issue with my BlackBerry contacts. Nearly all of my phone numbers disappeared and I panicked immediately. I came to realize that this happened when I added a new Gmail account to my Blackberry. Not sure if the new Gmail Sync had anything to do with it, but I found that all of my BlackBerry contacts are NOW in Contacts when I log into Gmail on the web. And the contacts that I do have in my phone happen to be all email addresses (mostly no numbers, but some) that were previously all saved in my web Gmail. It's like they just switched places.
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Jan 12, 2010
I added a new gmail address to my phone, before that, I had my work e-mail, a different gmail address and my blackberry e-mail.All e-mails went directly into the main mailbox.They also went into the separate folders for each specific e-mail address. so if I wanted to only look at e-mails from email address #1, I just had to look in that folder.Well it still works for the first 3 e-mail address, but since I added the new gmail account, the e-mails on the new account only go to the main e-mail message folder.So if I go to the separate folder for the new gmail account it shows no e-mails at all.But if I go to the main inbox, any new e-mails to that account are shown there.Does anyone know how to fix this?I have deleted and re-added this account at least 3 times, I have done everything I know and I still cannot get the e-mails to show up in the separate account folder!
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Jul 31, 2010
Bank of America made changes to their server and thats when we started to have trouble. I just got off the phone with Bank Of America customer support and got no help at all they said Bank Of America didn't have any one to troubleshoot the mobile website. I told them that a lot of BlackBerry users were having trouble getting onto the mobile site and the guy said sorry we can't help you unless you are on a computer. That is just sorry of bank of America not to offer support.
We need to contact some one higher in the company to get some help so if you know some one please contact them this is retarded. Here is the latest when I try to log on to bank of America regular site / for security reasons your device can't access mobile banking. Two weeks ago I didn't have any trouble getting onto the Mobile site this is crazy.
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Jul 20, 2010
so I just recently update from 4.7 to 5.0.0.732. I can't get the darn thing to provision to save its life. I don't have BIS/BES since it's on Boost but the data did work before, at one point at least As of right now I can make/answer calls, send/receive SMS. No MMS and no Web, GPS, etc. My status says 1xev and I need it to say 1XEV. Whenever I try to Register Now (Host Routing Table) it never provisions, whenever I attempt to Update Profile, or Update Preferred List it says that it can't complete request. Any options I need to change or steps to take different? BTW Data did work on 4.7 and 5.0.0.6## and people have reported that it does work on .732
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Apr 12, 2010
Maybe this is in the VZW Tour 5.0 software thread or something, but after completing the software upgrade, when I receive emails through my Gmail account and decide to delete an email, I am no longer getting the option to delete from the mailbox, the device, or both, although the option is set uo from this particular email account. I'm not having any problems with the Yahoo email account. I've removed the email and readded it on the phone as well as on the Blackberry Internet Server website.
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Jul 4, 2010
Which would you all prefer?
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Feb 8, 2010
Can you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?
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Feb 12, 2010
I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
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Jan 30, 2010
Is this possible if so how?
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May 30, 2010
I've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.
I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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