BB Tour 9630 :: Verizon Customers Can No Longer Get Texts From T Mobile
Apr 23, 2010
My good friend just called me all confused. She is on Verizon and told me that a Verizon rep told her today that Verizon customers can no longer get texts from T Mobile.This can't be true? She has a blackberry curve and I don't know what phone he has, but she has received texts from him up until today.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jun 10, 2010
So this all started about two weeks ago. Every time i get a mms message from someone i get it first about 5-10 min after they send it, then again about 1-3 hours after they sent it. Ive tried several battery pulls, with no luck. Im running 5.0.0.591 (I know it has problems, but I couldnt get the Sprint upgrade figured out )
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May 6, 2010
can i use a verizon tour on sprint with all its capabilities (talk,net,bbm,email etc??)
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Mar 13, 2010
It looks like the Verizon PTT Software for the Tour is now available to download, at least for those running the proper version of OS 5.Go to the default Verizon home page on your Tour.For those who have changed it, it is: VZW Mobile Web
Click on Get Apps
Click on 16) Push To Talk
Click OK and Yes that you have the feature on your account.
I went to download it, and it says that I am missing the MPTT module. I am running .419, however from following the forums, I believe this module started showing up in the 2 most recent 5.0 leaks. So for anyone who wants to try this, go for it.
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May 11, 2010
I have had the BB9630 Tour for about 6 weeks. I have never been able to do a 3-way call. I have contacted tech support and they don't have an explanation. I tried my wife's 9630- same thing. Is anyone else able t make a 3-way call on Verizon. They said a wire could be loose somewher in the network causing the issue, but they have offered no solution.
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Sep 29, 2010
I had a 9630 that was unlocked by Verizon in January 2010. I had it unlocked so I could use my SIM Card for Vodacom in South Africa which had a blackberry contract, inclusive of Data. I was in South Africa from January to Mid-September.The phone worked perfectly until May, upon which I had occasional cut-outs of BIS. By the end of May, I had suffered 2 weeks without internet. I filed many complaints with Vodacom, and the issue was even escalated to RIM. But I never had any progress. It worked for a day, sparatically. The issue continued until I left in Mid-September. Upon arriving back in the USA, my blackberry worked perfectly on my CDMA Verizon contract,but I am planning on returning to South Africa. I would like to know what this issue was, and how it can be fixed. Vodacom and Vodaworld (a Tech World for Vodacom) could not do much, as the phone was American and, though there are many people in South Africa with the same phone, all have suffered the same problem. We also upgraded to OS 5 and reverted to the previous OS 4 to try see if it would make a difference.As a side note, I was able to use WAP browsing, which I had to pay for, but the BIS didn't work, no matter how many HRT or battery pull restarts I attempted.
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Oct 14, 2010
My friend have presented me a Verizon BB9630 unlocked that he've purchsed on e-bay in USA. I've registered BIS in local provider (MTS Russia) and now I have following problem. BIS is working only after I switch of GPRS service on my sim-card (GSM). And once GPRS is enabled BIS is not working.
Is there any solution for this problem or this phone is unable to work in Russian network in a way when GPRS Internet and BIS exist simultaneousely.
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Apr 23, 2010
I can send and people get my texts, but now cannot receive them unless I use the Crunch SMS program. Anyone else have this problem or know how to fix it?
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May 13, 2010
I see the official software for the Tour stickied up top is for Sprint.Is there a good 5.0 software for Verizon Tours at this time? Or is the issue of returning your Tour to Verizon still an issue?
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Feb 18, 2010
I have a customer with a Tour 9630 on Verizon Wireless. Anytime he enables the geotagging under the camera options it doesn't work. Location on setting is enabled. The camera always shows a gps symbol with a red X.
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Apr 6, 2010
I am having trouble clicking on things using the bb browser such as links after the upgrade and pages are loading in their full format sometimes instead of loading the mobile site, what's going on?
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Jan 25, 2010
I ran over my Blackberry Tour, rendering the screen unusable.
I can access the device from Desktop Manager, and I can run exe.Autoloader/factoryreset from the Windows command prompt.
However, this does not remove the Verizon phone number from the device. Verizon won't work with the phone because the screen is cracked.
What's the correct way to wipe the Verizon data from the command prompt?
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Mar 10, 2010
Used to be able to use P or N to go to the prior or next email, but now it's not working. Any suggestions on how to get that back?
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Feb 27, 2010
I was just wondering if there is a quicker way to send text messages other than pressing the ball. I've been reading about different shortcuts and I was just wondering if there was a quicker way.I have been typing the messages, clicking the ball, and then pressing send.
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Jun 10, 2010
Two-three days ago I could send emails new, reply to older ones, etc,Today my Tour just will not send new emails. I can reply to older ones...I cn SMS and MMS.When I try to send...The only option offered is to "save as draft" and when I do...the email address is wiped or missing.
I'm on OS 5 Verizon.
I haven't changed any settings recently. I've pulled the battery several times.
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Apr 13, 2012
I have been using the blackberry services from Airtel on my TOUR 9630 from the last 5 - 6 months with no issues. I have a prepaid connection and I usually recharge my account with sufficient balance so that the blackberry services are automatically renewed. However, I missed to re-charge last month and thereby the service was de-activated.
I tried to re-activate to the service 3 days back and I also got a succesfully activated message from Airtel. But my mails were still not synced also I was unable to send any mails.
On contacting the Airtel Blackberry Customer Service I got to know that blackberry services are no longer supported on 9630 model and the amount that has been deducted already can be used if I move my sim to a different blackberry device. This is definitely not acceptable.
Has blackberry actually discontinued its service for TOUR 9630 ? If so what will the existing users do ? And why at all the amount is deducted if the model is not supported at all ?
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Feb 10, 2010
First off just wanted to say hi, just bought my first ever blackberry (tour) a couple days ago and love it. My wife got one for work and I fell in love with it and needed to get one. She has the Curve 8530??? (not sure on model the second one.) Anyway I was wondering if there was anyway to set my read text message how the curve display them. With blue and white bars, and it groups them all to the same person instead of by most recent. I would to go to my messages and just have them group all by person with the ongoing conversation like the cure, does where as my tour just puts last sent/received at top. Any ideas?
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Sep 1, 2010
I can't download the NFL mobile app, what is the deal? Has anyone been successful?
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Mar 30, 2010
Anyone out there with OS 5.0 tried the Gmail Mobile App yet (not Gmail IMAP w/BIS)? The problem the Tour has always had is the notifications for Gmail don't work or if they work when the Gmail Mobile App is first installed, they get lost as soon as the phone is rebooted. Then even uninstalling Gmail and reinstalling it doesn't fix it. If it's working on your Tour with OS 5.0, after a phone restart, do you still have Gmail Messages as a choice under "Profile | Set Ring Tones/Alerts | Other? What typically happens is the "Gmail Messages" doesn't display unter "Other" so you can't change email notifications, LED settings, nothing regarding the Gmail Mobile App.(don't recommend I use Gmail IMAP w/BIS..at least not unless it's October already and RIM has added all the Gmail features that are still missing
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Jun 1, 2010
I used to own beyond160, it stopped working when I went to OS5.419, anyway.Yesterday, Monday, I was typing an SMS, I dropped by phone, but when I picked it up I noticed something different. Underneath the name in the SMS where it shows the characters left in an SMS, it said "160 (1/6)". I was able to type, the 160 would count down, and once I passed the 160 mark it said "160 (2/6)". I opened new SMS threads, exited in and out of messages, was able to span texts.This support for spanning texts came out of nowhere, but I look at my phone now, and it's gone! back to 160 and saying Field Full after I finish typing.
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Mar 31, 2010
So the keypad lock on the top of the phone works but the standby button no longer does?
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Mar 14, 2010
So today I had a unrecoverable 552 error and decided to just upgrade Sprint's 5.0 OS. Everything seems to be working fine, except now I'm getting the problem that the enhanced g-mail plugin isn't working correctly. I have it installed, but it doesn't seem to add any options for stars, labels, etc. It's listed in the applications page in the options, so I'm not sure what to do. I've uninstalled it and reinstalled it countless times and did a battery pull after each. Does anyone know what may be causing this problem?
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Dec 30, 2010
I recently updated my sprint 9630 to v. 5.0.0.1030 (bundle 1675, platform 4.2.0.451). My desktop manager no longer recognizes the phone when I plug it in. My laptop rcognizes that the phone is plugged and it is charging the phone as well, but the software doesn't work. It keeps telling me that it is disconnected. When I run update for the desktop software it says I have the latest version installed. It still shows that my device software version is 5.0.0.983. I have turned off my firewall temporarily, rebooted the laptop, did a battery pull on the phone and nothing works. It still does not recognize the phone.
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Feb 16, 2010
I'm new to Blackberry and just learning. I've noticed that some of my SMS texts that are sent have a "D" in the check-mark. Can someone let me know what it indicates? I have not changed any settings and not all my outgoing messages contain the "D."
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Jun 24, 2010
I just installed the newest official OS 5.0 from verizon onto my verizon tour. At first everything was going smoothly. But now, my tour will randomly disconnect from the wireless network and say it's "searching for CDMA" or when it does connect to the network, It won't connect to 1XEV, so I can't use data or anything. I've tried a battery pull and resending my service books but I'm still having this problem,
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Apr 15, 2010
Since upgrading to the 5.0 software I no longer have the option to send media via bluetooth. Can anyone provide guidance on how to get this feature back?
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Feb 17, 2010
I am new to BB and have a Tour 9630.After "upgrading" my OS yesterday the former "standby" (mute) button no longer works.I tried to find a place to assign "standby" mode to the left or right shortcut key but no luck.Also, I noticed my Opera browser is significantly different (and more annoying) because clicking the trackball goes back.
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Feb 10, 2010
How can I organize my texts so that they aren't all separate and are organized by the contact's name? Sorry, just got this phone still learning some stuff.
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Aug 26, 2010
My biggest complaint against BB was the ultra slow page load times that I would sit on the 'Requesting...' screen for ages and ages, sometimes refreshing it a few times it would finally get going to download the page. Well I went to Verizon today and talked withe tech he asked if I tried setting Mobile Network from Global to 1XEV. I said no and went ahead and did that, and wow what a difference. I was surfing on my BB for the past 30mins, the 'Requesting...' stays for less then 2 seconds before proceeding, the webpage seems to download faster, and it's so much better. I was also having the occasional issue where my antenna bars would suddenly disappear for a minute status would say 115dBm and then would popup back to 4-5 bars, that problem was resolved as well it seems. The tech at vzw said it was because in global the phone is alway searching to connect to both network or something.
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Jun 8, 2010
Recently got my hands on a unlocked 9630 from a Sprint buddy. Everything works browser, txt, MMS, calls, even my weather app. Just every time I try to log into Facebook, it tells me "Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support".I came from a Tmo BB Curve so the service was already there. I re-registered on the BB network, resent the service books from the web and from my phone, did hard re-starts, went online to My Tmobile and updated the IMEI. I uninstalled the app from the phone, performed a hard reset, then reinstalled the app from the Blackberry App Store.
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