BB Tour 9630 :: Gmail Plugin No Longer Works?
Mar 14, 2010
So today I had a unrecoverable 552 error and decided to just upgrade Sprint's 5.0 OS. Everything seems to be working fine, except now I'm getting the problem that the enhanced g-mail plugin isn't working correctly. I have it installed, but it doesn't seem to add any options for stars, labels, etc. It's listed in the applications page in the options, so I'm not sure what to do. I've uninstalled it and reinstalled it countless times and did a battery pull after each. Does anyone know what may be causing this problem?
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Mar 31, 2010
So the keypad lock on the top of the phone works but the standby button no longer does?
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Feb 17, 2010
I am new to BB and have a Tour 9630.After "upgrading" my OS yesterday the former "standby" (mute) button no longer works.I tried to find a place to assign "standby" mode to the left or right shortcut key but no luck.Also, I noticed my Opera browser is significantly different (and more annoying) because clicking the trackball goes back.
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May 4, 2010
I cannot get the Gmail Enhanced Plugin to work on my Tour 9630 w/ Verizon.
My Gmail account sends and receives messages fine, but I can't get any of the extra features included with the plugin. I have tried many different setup procedures but can't seem to get it to work.I've tried deleting my Gmail account from the Verizon BIS website, and then adding it again. That didn't work.
I tried deleting my Gmail account, uninstalling the plugin, resetting my BB, installing the plugin, and re-adding my Gmail account. That also didn't work.If it helps I'm using the v5.0 OS.
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May 3, 2010
i have seen videos on Internet of a tour running ultimate lock and was just wondering how this works since you cant touch and slide to unlock.
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Jul 8, 2010
My gmails are all automatically deleted at random times throughout the day. This only occurs on the blackberry, not on my computer. Brought device to sprint tech support and they did a hard reset, but problem still occurs. Any suggestions?
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Jul 8, 2010
My gmails are all automatically deleted at random times throughout the day. This only occurs on the blackberry, not on my computer. Brought device to sprint tech support and they did a hard reset, but problem still occurs.
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Apr 25, 2010
Im posting this for my friend who has a tour 9630 as shes having an issue that verizon cant seem to fix. maybe you guys can help her out"ok when i go in my verizon wireless tones and go to ringback tones, then go to manage my ringbacks and try to set a certain song for a certain caller the 0 works as a space. So i cannot use any phone numbers that have a zero in it. and if i make an error on someones name that im tying to put in i cant backspace the name to correct it i have to exit out of the whole program."
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Jun 8, 2010
Recently got my hands on a unlocked 9630 from a Sprint buddy. Everything works browser, txt, MMS, calls, even my weather app. Just every time I try to log into Facebook, it tells me "Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support".I came from a Tmo BB Curve so the service was already there. I re-registered on the BB network, resent the service books from the web and from my phone, did hard re-starts, went online to My Tmobile and updated the IMEI. I uninstalled the app from the phone, performed a hard reset, then reinstalled the app from the Blackberry App Store.
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Mar 10, 2010
Used to be able to use P or N to go to the prior or next email, but now it's not working. Any suggestions on how to get that back?
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Jan 19, 2010
so this may have been asked before but i cannot seem to find any threads on it..probably just searching the wrong terms.so im using gmail on my tour..when doing so and replying to an email, my address is always displayed as opposed to the my name. i.e. John.Doe@gmail.com instead of John Doe in the replies. Also, the header from the email i am responding to is displayed as well. I don't see these on the tour itself, however when i am looking at the email in gmail (on a computer)
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Mar 30, 2010
Anyone out there with OS 5.0 tried the Gmail Mobile App yet (not Gmail IMAP w/BIS)? The problem the Tour has always had is the notifications for Gmail don't work or if they work when the Gmail Mobile App is first installed, they get lost as soon as the phone is rebooted. Then even uninstalling Gmail and reinstalling it doesn't fix it. If it's working on your Tour with OS 5.0, after a phone restart, do you still have Gmail Messages as a choice under "Profile | Set Ring Tones/Alerts | Other? What typically happens is the "Gmail Messages" doesn't display unter "Other" so you can't change email notifications, LED settings, nothing regarding the Gmail Mobile App.(don't recommend I use Gmail IMAP w/BIS..at least not unless it's October already and RIM has added all the Gmail features that are still missing
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Jun 10, 2010
Two-three days ago I could send emails new, reply to older ones, etc,Today my Tour just will not send new emails. I can reply to older ones...I cn SMS and MMS.When I try to send...The only option offered is to "save as draft" and when I do...the email address is wiped or missing.
I'm on OS 5 Verizon.
I haven't changed any settings recently. I've pulled the battery several times.
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Apr 13, 2012
I have been using the blackberry services from Airtel on my TOUR 9630 from the last 5 - 6 months with no issues. I have a prepaid connection and I usually recharge my account with sufficient balance so that the blackberry services are automatically renewed. However, I missed to re-charge last month and thereby the service was de-activated.
I tried to re-activate to the service 3 days back and I also got a succesfully activated message from Airtel. But my mails were still not synced also I was unable to send any mails.
On contacting the Airtel Blackberry Customer Service I got to know that blackberry services are no longer supported on 9630 model and the amount that has been deducted already can be used if I move my sim to a different blackberry device. This is definitely not acceptable.
Has blackberry actually discontinued its service for TOUR 9630 ? If so what will the existing users do ? And why at all the amount is deducted if the model is not supported at all ?
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Mar 8, 2010
I'm using the default functionality in my new Tour 9630 (Sprint) to read my Gmail and Facebook messages, and there appears to be no way to 'mark all as read,' which I need since any changes I make to my Gmail messages (e.g., reading them so they are then marked as read) is not refleted in my Tour.How do I mark all the messages as read?
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Jun 18, 2010
When I get an email I like how the blackberry automatically opens up the email application if I pull it out of the holster.The only problem is that it pulls up the Messages inbox and not my gmail account inbox.Any way to fix this or do anything about it? I have the gmail enhanced plugin if that makes a difference.Also on a totally unrelated note is there a way to search the gmail server from the gmail plugin app?
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Jun 1, 2010
I used to own beyond160, it stopped working when I went to OS5.419, anyway.Yesterday, Monday, I was typing an SMS, I dropped by phone, but when I picked it up I noticed something different. Underneath the name in the SMS where it shows the characters left in an SMS, it said "160 (1/6)". I was able to type, the 160 would count down, and once I passed the 160 mark it said "160 (2/6)". I opened new SMS threads, exited in and out of messages, was able to span texts.This support for spanning texts came out of nowhere, but I look at my phone now, and it's gone! back to 160 and saying Field Full after I finish typing.
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Dec 30, 2010
I recently updated my sprint 9630 to v. 5.0.0.1030 (bundle 1675, platform 4.2.0.451). My desktop manager no longer recognizes the phone when I plug it in. My laptop rcognizes that the phone is plugged and it is charging the phone as well, but the software doesn't work. It keeps telling me that it is disconnected. When I run update for the desktop software it says I have the latest version installed. It still shows that my device software version is 5.0.0.983. I have turned off my firewall temporarily, rebooted the laptop, did a battery pull on the phone and nothing works. It still does not recognize the phone.
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Apr 3, 2010
I have searched back 3 months and can't find an answer. New BB user with the Sprint Tour. Trying to set up gmail. I go to email setup and select gmail. I type in my email address and password and all I get is "Unable to set up xxxxxx@gmail.com Please try Again"
Imap is enabled on Gmail. I don't want to use the gmail app, just want to check my gmail every once in awhile.
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May 9, 2010
I saw last week on Crackberry that some users were seeing their read messages sync properly from gmail onto their BB. Have any Verizon Tour users seen this? Since last week messages I send from the web gmail interface appear on my BB but when I view a message online it doesn't show as read on my BB. Has anyone with Verizon and the Tour gotten this to work properly?
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Mar 12, 2010
if i delete an email on my handheld it does not delete from my actual gmail account. in fact, it doesnt even say that its read. well, on the computer next to inbox it doesnt say any are new, but when i look at the inbox, i still have the emails and it shows them bolded like they were not read at all. when i delete on my bb, nothing happens to gmail. i tried deleting my gmail address from my phone, resending service books, battery pulls but none of that has resolved. i made sure that handheld wins was set to on under wireless reconciliation and in the VZW BIS control/email settings i have it set to sync deleted emails.
i tried fooling around with the contact sync a few days ago but stopped it becaues it wasnt working (this is the only new thing ive done with my bb in the last week or so). i also downoaded the new socialbeat app from verizon/iskoot. but other than that nothing is new in the last few days. i am running driphters 6.3 on top of whatever OS its supp to be installed on (.484 i think?). dont just jump to that as the problem because i have had it for almost a month and have not had a problem until now (that i tried that stupid contact sync bullsht).
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May 10, 2010
I am new to this device and I had Verizon transfer all 300 of my contacts from my old phone to the tour. When I ran email set up with my gmail account i didn't notice that i checked the contacts box and it deleted all 300 of the contacts I had changed over and left only 20 or so (who i imagine are from my gmail account). I deleted the gmail account from my phone, is there a way to delete the gmail list from my contact list? I go to options and it's the only contact list in my phone and it doesn't give me an option to delete. I even tried re-adding the gmail account to my phone and unchecking the contact list button--to no avail.
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Apr 23, 2010
My good friend just called me all confused. She is on Verizon and told me that a Verizon rep told her today that Verizon customers can no longer get texts from T Mobile.This can't be true? She has a blackberry curve and I don't know what phone he has, but she has received texts from him up until today.
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Apr 15, 2010
Since upgrading to the 5.0 software I no longer have the option to send media via bluetooth. Can anyone provide guidance on how to get this feature back?
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May 17, 2012
when I try to send email from my gmail account, now I get "Cannot Send Mail A copy has been placed in your OUtbox. The recipient "(the email address I was sending to)" was rejected by the server.
Info:
iPhone 4S
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Mar 1, 2010
I recently installed 5.0 on my tour and i have 2 gmail accounts. One of the gmail accounts, the emails only come in every 30-40 min in a batch; the other account seems to be working fine. Any ideas what could cause this problem. I pulled the battery a few times but still nothing.
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Apr 18, 2010
I have been getting my emails pushed to my blackberry Tour fine for months. This morning I changed my password on my gmail account and now it will not let me receive messages on my blackberry. I deleted the account through the email settings and tried to re add it and it keeps saying username or password is invalid. It seems very odd to me.
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Jun 7, 2010
Strange issue with my BlackBerry contacts. Nearly all of my phone numbers disappeared and I panicked immediately. I came to realize that this happened when I added a new Gmail account to my Blackberry. Not sure if the new Gmail Sync had anything to do with it, but I found that all of my BlackBerry contacts are NOW in Contacts when I log into Gmail on the web. And the contacts that I do have in my phone happen to be all email addresses (mostly no numbers, but some) that were previously all saved in my web Gmail. It's like they just switched places.
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Jan 12, 2010
I added a new gmail address to my phone, before that, I had my work e-mail, a different gmail address and my blackberry e-mail.All e-mails went directly into the main mailbox.They also went into the separate folders for each specific e-mail address. so if I wanted to only look at e-mails from email address #1, I just had to look in that folder.Well it still works for the first 3 e-mail address, but since I added the new gmail account, the e-mails on the new account only go to the main e-mail message folder.So if I go to the separate folder for the new gmail account it shows no e-mails at all.But if I go to the main inbox, any new e-mails to that account are shown there.Does anyone know how to fix this?I have deleted and re-added this account at least 3 times, I have done everything I know and I still cannot get the e-mails to show up in the separate account folder!
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jan 11, 2010
I have read how to find what programs run in the background and how to shut them off to conserve power. I have found out how to uninstall some that I could not shut off or change. Now ... I have one that I do not know if it is supposed run all the time or not. When I do a full reboot or a battery pull the Enhanced Gmail Plugin is NOT running. Once I open it however it will not turn off. It stays running just like BB Msgr or the Msgs program. should it shut down?
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