BB Tour 9630 :: Bank Of America Made Changes To Their Server / Mobile Banking Not Accessible
Jul 31, 2010
Bank of America made changes to their server and thats when we started to have trouble. I just got off the phone with Bank Of America customer support and got no help at all they said Bank Of America didn't have any one to troubleshoot the mobile website. I told them that a lot of BlackBerry users were having trouble getting onto the mobile site and the guy said sorry we can't help you unless you are on a computer. That is just sorry of bank of America not to offer support.
We need to contact some one higher in the company to get some help so if you know some one please contact them this is retarded. Here is the latest when I try to log on to bank of America regular site / for security reasons your device can't access mobile banking. Two weeks ago I didn't have any trouble getting onto the Mobile site this is crazy.
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May 4, 2011
I just noticed that Bank Of America App does not work with the lastest update. After I log in, I just get a white page.
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Feb 13, 2010
after upgrading to the new OS 5.0 on my 9630, bank app was not automatically reloaded. So I went to the website with my phone then downloaded program, as I attempt to start program up for 1st time I get a "certificate not from expected source message" So Im not able to activate my bank app?
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Feb 8, 2010
I have VVM installed on my phone and like the convenience but for some reason I can't get it to play the messages through my bluetooth earphone. Is there a way to do this? If not it's not worth having.
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Apr 27, 2010
I'm able to download the TD mobile banking app on my iPod Touch (just search for TD in the CDN app store), but it looks like TD just put up an iPhone-formatted web page and then framed it with an app around it.I'm wondering, is there any way to confirm this - to sniff out & find the URL of the page that the app is accessing? Cause then I'd be able to do mobile banking from my other non-iPhones too.My iPod is 2nd gen jailbroken if that helps.
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Jun 14, 2012
I tried to download the above and got a message that my device was not compatible.
I had checked before the download that Blackberry Curve 8900 was a compatible device as there was a list available in a drop down box.
Question, how can I check and update the device that I have is correctly recorded in my account Jeff Baron 813?
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Sep 1, 2010
I can't download the NFL mobile app, what is the deal? Has anyone been successful?
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Mar 30, 2010
Anyone out there with OS 5.0 tried the Gmail Mobile App yet (not Gmail IMAP w/BIS)? The problem the Tour has always had is the notifications for Gmail don't work or if they work when the Gmail Mobile App is first installed, they get lost as soon as the phone is rebooted. Then even uninstalling Gmail and reinstalling it doesn't fix it. If it's working on your Tour with OS 5.0, after a phone restart, do you still have Gmail Messages as a choice under "Profile | Set Ring Tones/Alerts | Other? What typically happens is the "Gmail Messages" doesn't display unter "Other" so you can't change email notifications, LED settings, nothing regarding the Gmail Mobile App.(don't recommend I use Gmail IMAP w/BIS..at least not unless it's October already and RIM has added all the Gmail features that are still missing
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Jun 24, 2010
I just installed the newest official OS 5.0 from verizon onto my verizon tour. At first everything was going smoothly. But now, my tour will randomly disconnect from the wireless network and say it's "searching for CDMA" or when it does connect to the network, It won't connect to 1XEV, so I can't use data or anything. I've tried a battery pull and resending my service books but I'm still having this problem,
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Aug 26, 2010
My biggest complaint against BB was the ultra slow page load times that I would sit on the 'Requesting...' screen for ages and ages, sometimes refreshing it a few times it would finally get going to download the page. Well I went to Verizon today and talked withe tech he asked if I tried setting Mobile Network from Global to 1XEV. I said no and went ahead and did that, and wow what a difference. I was surfing on my BB for the past 30mins, the 'Requesting...' stays for less then 2 seconds before proceeding, the webpage seems to download faster, and it's so much better. I was also having the occasional issue where my antenna bars would suddenly disappear for a minute status would say 115dBm and then would popup back to 4-5 bars, that problem was resolved as well it seems. The tech at vzw said it was because in global the phone is alway searching to connect to both network or something.
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May 4, 2011
Chase mobile banking no longer functions after 4.1.83 patch. I get Error message unable to log in at this time. Still works for iphone and ipad. This has been confirmed by others on android central?
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Apr 23, 2010
My good friend just called me all confused. She is on Verizon and told me that a Verizon rep told her today that Verizon customers can no longer get texts from T Mobile.This can't be true? She has a blackberry curve and I don't know what phone he has, but she has received texts from him up until today.
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Jun 8, 2010
Recently got my hands on a unlocked 9630 from a Sprint buddy. Everything works browser, txt, MMS, calls, even my weather app. Just every time I try to log into Facebook, it tells me "Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support".I came from a Tmo BB Curve so the service was already there. I re-registered on the BB network, resent the service books from the web and from my phone, did hard re-starts, went online to My Tmobile and updated the IMEI. I uninstalled the app from the phone, performed a hard reset, then reinstalled the app from the Blackberry App Store.
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Jul 20, 2010
so I just recently update from 4.7 to 5.0.0.732. I can't get the darn thing to provision to save its life. I don't have BIS/BES since it's on Boost but the data did work before, at one point at least As of right now I can make/answer calls, send/receive SMS. No MMS and no Web, GPS, etc. My status says 1xev and I need it to say 1XEV. Whenever I try to Register Now (Host Routing Table) it never provisions, whenever I attempt to Update Profile, or Update Preferred List it says that it can't complete request. Any options I need to change or steps to take different? BTW Data did work on 4.7 and 5.0.0.6## and people have reported that it does work on .732
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Feb 26, 2010
I can login to my mobile bank website, but when I try to get my balance I get nothing. My banks IT department said if I can access it via my PC using the same address and all comes up good, then I need to speak with my carrier. Knowing the tools I'll end up getting if I call Sprint, I figured someone here with a lot more intelligence than any CS might be able to point to the right direction. I'm sure it some security setting that I don't have right, just find it odd that I can get that far into the site with no issues.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jul 14, 2011
I got an application that needs to be installed on a phone that runs Windows Mobile 5 or 6. However, as far as i'm aware the Nokia X6 is running Symbian as it's OS.
Is there anyway the X6 can be made to run Windows Mobile?
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Jul 4, 2010
Which would you all prefer?
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Feb 8, 2010
Can you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?
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Feb 12, 2010
I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
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Jan 30, 2010
Is this possible if so how?
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May 30, 2010
I've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.
I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Feb 10, 2010
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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Apr 26, 2010
My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.
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Jun 7, 2010
I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
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