BB Tour 9630 :: Tour Not Showing Up In Windows Explorer - Media Card
Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Mar 20, 2010
When I connect my blackberry to my computer the media card isnt showing up. Can anyone help? I wanted to add ringtones
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Aug 12, 2010
Ok, media card was working fine, had alot of work pictures stored on it and was becoming a hassle to hunt through all of them to find what I wanted. So, I inserted media card in computer and transfered what I wanted to a folder on the computer. Then I formatted the card using the computer. When I put the card back into the phone, the phone knows its there, but I must have wiped the card completely as none of the folders for video, pics, etc. are on it anymore. If I take a picture and go to find it, the media card does not even show up, just device memory.
Does anybody have a remedy for this? I already tried formatting the card in the phone but that didn't work. The phone is telling me in the memory options that 1.8GB is free, so I know it works, it just lost the folders or whatever........
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Feb 26, 2010
I have not found in a search where this is covered, so here goes While plugged into my USB port my Tour defaults to the Ringer_ClassicPhone Ringtone. It sounds horrible. But while plugged into the USB, it can not access my ringtones on the mediacard, where all of my defaults for SMS, Phone, and Email are located. So, the question, is there a way to import external, i.e. .wav's or .mp3's on a media card, to the Tours onboard memory so that the device can access them even plugged in. Yea - I know - how long can a phone be plugged in and is this really an issue. Yes - it is - to me. On a busy day at work, I will often plug my phone into the USB at my PC to charge it some, especially if it is getting into the 50% range, and it is not noon yet.
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Apr 10, 2010
How come it now requires a media card to take videos with the Blackberry Tour? It didn't before the update, which I'm really not a fan of because of the changes to SMS messages.Is there a way to change this so the videos save directly on the phone like they used to? Or am I going to need a new way to take videos from now on. I don't really care about the videos I lost, since anything that I wanted from those I email to myself anyway, but I'd like to be able to take new videos.
If there's no direct fix to that is there a way to change back to the old OS before the update? Because, frankly, I don't like this one at all. It added nothing of any value and destroyed the ability for me to take videos and made the text messages screen look insanely dumb.
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Mar 20, 2010
I just had a question about the micro size I can drop in this tour? I read and read like threads but didn't see anyone ask about this model(9630).
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Jul 30, 2010
I plan on giving away my 9630 Tour because I got a new phone, so I was wondering, do I need to remove the SIM card from the device? I've never used the Tour out of the country and my phone line is already on my new phone. I've already wiped it clean and reinstalled a fresh OS 5.0.
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May 10, 2010
Here is what I am seeing/getting...
1. My work pc (Win XP) sees the BB and the media card. I have been able to move photos etc to it at work. This pc only has 1 hard drive.
2. My step-son's PC (Win XP) is the same as above. It sees it and can access it. This pc only has 1 hard drive.
3. My home PC (Win 7) cannot see the media card either with windows explorer or the BB software. This pc has 1 sata drive, broken into C: and D:, 2 IDE drives E: and F:, DVD-rom is G.
5. My home PC can see the media card in disk management console, plus in the device manager
6. People at work (Win 7) have no problems seeing their cards.
7. When I plug in the BB, it grabs drive letter H:, but no media card
8. Mass storage mode, media card support and auto enable mass storage mode when connected are on
9. All of my hard drives on the home pc are formatted as NTFS, and the BB is FAT
Just got the storm 2 last week.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Feb 19, 2010
I tried to uninstall 5.0.0.484 and it wont let me uninstall it. It says Error 2738. Could not access VBScript run time for Custom Action. I even tried to take off 5.0.0.419. Anyone else have this problem? Can someone please help me out? Im tryna get rid of .484 because I believe .419 is better.
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Mar 16, 2010
i cant seem to dowload the OS 5.0 to my phone. ive tried 3 different times to download the device software and got nothing. im running windows 7 on my desktop. ive tried the OS from sprint, appliacian wireless, and mts mobility and it keeps telling me the only upgrades are the current 4.7.62
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Feb 11, 2010
I dropped the bold and at&terrible and have taken my business to verizon and am the proud owner of a tour last night trying to install 5.0 I seem to have run into an issue using swiss army knife AND DM it wont load past the Loading RAM phase ive done bat pulls re wiped the phone, removed and reinstalled software finally I just said it and went back to verizon 4.7 and I STILL can not get past the loading RAM image.I am running windows xp through VMware on a macbook. I did read somewhere that running windows this way you can NOT update OS's past 5.0 but why would I still be having the same issues trying to install 4.7 anyone care to chime in because for now my phone isnt touring at all.
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Mar 13, 2010
It's the one from Desktop Manager. I installed it but once I opened it, I'm pretty sure I'm never going to use it. Can I get rid of it? When it was downloading, it said the size of it was 133 MB, so if I can delete it, I would like to.
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Apr 8, 2010
Most recently, my Roxio Media Manager isn't working. Everytime I click to go into it, I'm getting a Runtime Error.
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Feb 28, 2010
I have looked everywhere for a solution to this problem, so please forgive me if this question has been asked before. I have been searching non-stop for a way to resolve it.This is a problem that has been plaguing me since the 5.0 upgrade. I am a TELUS Tour user and my SMS messages all show the number of the contact, but not their names. However, when I press the BB button, there is a "View Contact" option that takes me to that contact's name and details.Why is this and how can I fix it so it shows the names of my contacts?
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Apr 15, 2010
Since upgrading to the 5.0 software I no longer have the option to send media via bluetooth. Can anyone provide guidance on how to get this feature back?
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Jul 4, 2010
Which would you all prefer?
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Apr 29, 2010
When I get a new sms/mms alert, it doesn't show up on the today screen to preview them. Anyone know why and how to fix it? My inbox are set to combinded but my new email messages appears just fine on the today screen, just not my sms/mms preview messages.
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Feb 13, 2010
Does anyone have the issue of when someone calls you and there # is in your phone book but it doesn't show there name when they call.it only shows there number? I don't know how to get rid of it....if I even can.
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Mar 18, 2010
My tour on the signal portion of my tour has shown my phone to be 1X instead of 1XEV...anybody else notice that with their tours or any other blackberry handset? Or is it just a Verizon thing?
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Feb 10, 2010
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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Apr 26, 2010
My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.
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Jun 7, 2010
I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
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Mar 2, 2010
Im trying to switch my sprint BB to tmobile and i need the imei number but whn i dial #06# it doesnt pop up
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Sep 2, 2010
I have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?
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Jan 8, 2010
I recently owned the curve 8530 and liked the setting to make the messages appear in bubble format rather then line separated. The Tour that i have now does not have that option. Does anyone know if it exists due to an OS upgrade, or anyway else i can get sms to display in bubbles?
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