BB Tour 9630 :: Wiped Media Card Up - Now Device Memory Just Shows Up Not Media Card
Aug 12, 2010
Ok, media card was working fine, had alot of work pictures stored on it and was becoming a hassle to hunt through all of them to find what I wanted. So, I inserted media card in computer and transfered what I wanted to a folder on the computer. Then I formatted the card using the computer. When I put the card back into the phone, the phone knows its there, but I must have wiped the card completely as none of the folders for video, pics, etc. are on it anymore. If I take a picture and go to find it, the media card does not even show up, just device memory.
Does anybody have a remedy for this? I already tried formatting the card in the phone but that didn't work. The phone is telling me in the memory options that 1.8GB is free, so I know it works, it just lost the folders or whatever........
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Feb 26, 2010
I have not found in a search where this is covered, so here goes While plugged into my USB port my Tour defaults to the Ringer_ClassicPhone Ringtone. It sounds horrible. But while plugged into the USB, it can not access my ringtones on the mediacard, where all of my defaults for SMS, Phone, and Email are located. So, the question, is there a way to import external, i.e. .wav's or .mp3's on a media card, to the Tours onboard memory so that the device can access them even plugged in. Yea - I know - how long can a phone be plugged in and is this really an issue. Yes - it is - to me. On a busy day at work, I will often plug my phone into the USB at my PC to charge it some, especially if it is getting into the 50% range, and it is not noon yet.
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Mar 20, 2010
When I connect my blackberry to my computer the media card isnt showing up. Can anyone help? I wanted to add ringtones
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Apr 10, 2010
How come it now requires a media card to take videos with the Blackberry Tour? It didn't before the update, which I'm really not a fan of because of the changes to SMS messages.Is there a way to change this so the videos save directly on the phone like they used to? Or am I going to need a new way to take videos from now on. I don't really care about the videos I lost, since anything that I wanted from those I email to myself anyway, but I'd like to be able to take new videos.
If there's no direct fix to that is there a way to change back to the old OS before the update? Because, frankly, I don't like this one at all. It added nothing of any value and destroyed the ability for me to take videos and made the text messages screen look insanely dumb.
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Jul 18, 2011
My company recently introduced a security policy that disallows the use of any from of external drives and I wasn't aware of this and i connected my phone to my laptop and couldn't access it and afterwards i noticed that i didn't have access to my files on either the device memory or memory card.I have tried saving stuff into them via bluetooth or from other systems but it won't show when i view it via my phone, however i can see the files on the system i can view the files. When i try to view the contents of the media card through the file manager i see that all the folders on the media card are showing as .exe files.I have tried to reformat the media card all to no avail.
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Jul 5, 2011
I want to move pictures from the device memory to the newly installed media card. I have consulted forums on this and the procedure seems to be clear - BUT! I follow procedure and when I see the media card as an option to move to, it appears above a line and cannot be selected.
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Jan 14, 2012
how can i Move All my pictures from my Device memory to the Media Card?
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Feb 8, 2012
A configuration snafu sent pictures to a folder in Device Memory. (Device Memory/Home/User/Pictures) All my previous pictures went to memory card. (Media Card/Blackberry/pictures) I am not able to move the pictures from the Device Memory folder to either the memory Card or to my PC. Normal "Move" and PC downbload procudes don't work (I can't get to the Device Memory folders via my PC, and the Blackberry won't let me move from the Device memory to the Media Card.) These pictures will be lost if I can't move them. I don't want to email them. How do I move the pictures in Device Memory/Home/User/Pictures to either the Media Card or to my PC.
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Feb 13, 2010
What's up, so I installed a new media card how do select any media saved to my media card instead of device memory?
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Jan 7, 2010
I am trying to move music files from the media card to the device memory. I have accessed Blackberry website and followed the instructions but my menu does not give the option to 'Move'. This is a replacement handset and apparently software etc has been upgraded since I got the previous one 7 months ago. I want to use music as a ring tone (I am also having problems downloading music but that's another story). Can anyone out there help as I am at the point where I might just flush the thing down the loo and go back to a basic mobile!
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Aug 5, 2010
Using BB 9700. I have question regarding installing BB applications into Media Card instead of Device Memory in BB as follows:
1. is it possible to do?
2. How can we do it?
3. What is the impact to the BB usage, in terms of stability?
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May 13, 2011
I am trying to transfer music files from my device memory to my media card, I have read that I need to go to Media>Explore - which I have managed to do in the past. I tried doing it recently and I can not find the Explore option.
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Apr 13, 2010
I have several dozen pictures that were added to my new Curve 8530 from my old phone before I had an sd memory media card, so they're sitting in the internal device memory. How do I transfer them to the media card, and can I "select all" to move them all at once or do I have to go picture by picture?
Also, I use Desktop Manager for Mac. Is there any way I can move them around through my Mac Finder? Would I have to disable Mass Storage? In what situations would one enable or disable Mass Storage and MTP? (OK, that's probably a second topic; but I haven't found a good explanation of what it is.)
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Mar 11, 2010
Has anyone else experienced this. I have a BBStorm.
I did not know my media files were saved on my SD card. I thought they were saved on my device.
In the options, under Memory, it says Media Card cannot be read. Verify that the memory card has been formatted.
First I took the memory SD mini card 8G out and put it back in.
Still same message.
So then I went to Format and formatted it...as it asked me to do.
Error message came up. Saying Format Failed.
However all my files are gone.
I am so mad that my blackberry told me to ensure it was formatted. Everything is gone off my BB.
Is there a way to recover this data?
I haven't backed up my BB before.
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Feb 1, 2010
I had changed in my camera options to "store pictures" on the sd card NOT "in device memory".A few days ago while taking some pics I maxed out the sd card and while trying to back out hit "ok" to something not sure what it was. but it changed the bb setting back to "device memory" and now when I try to change my camera options of "store pictures" back to the sd card it stays in "in device memory" and gives me no other option to use the sd card (which i did clean out some pics for space). It does show a folder where it is storing pics I take though but when I click the trackball to change from device memory it only shows
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Feb 5, 2010
I recently installed OS 5.0.0.442 which was posted on the very first thread of the forum. I haven't had any issues with it until recently.
When I try a soft reset, I get the red indicator light as usual, but instead of resetting, I get a message on my screen that says something along the lines of "Media card installed. All media will be copied onto the device." After this dialog box goes away, the device does NOT reset. Any ideas on why the soft reset no longer works?
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Jan 25, 2010
Well, I've been running 5.0 OS's for months, and I'm not sure exactly when this problem happened, but my video camera stopped recording sound. Speaker phone and the voice notes recorder work fine.
I wiped the phone, formatted the SD card, and went back to the 4.7.1.65 os.I've still got no sound. Is there actually a different mic for the video camera than the speaker phone and the voice notes recorder?I've pulled the files onto my computer to verify that there is absolutely no sound.
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Jul 7, 2011
I've recently started using a Blackberry Torch and I'm wondering if there is any way I can transfer the pictures from the memory card out of my old phone directly onto my Torch.
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Sep 7, 2010
Trying to transfer music onto SD card but Media Go wont show my card as a device. I am on Windows 7.
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May 19, 2011
One of my users is seeing this error after receiving a replacement phone (9630). This happens when he tries to access the card. If he tries to format the card a similar message is generated.
"media card cannot be accessed due to fatal errors"
The media card works fine on other Blackberry's and his computer. He has tried three other media cards in the phone and all generate the same message. The phone worked fine and did not generate this error prior to being wiped and configured for this user. The media card was fine.
I googled the error and noticed numerous instances where this is a problem with the phone. I don't understand why wiping the phone would cause the media card function to stop working.
We have wiped the phone twice, there are no pictures or data to preserve, we just want it to work.
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Jun 29, 2010
I am new here having jsut come from a BB Curve 8900 I love the speed of the new 9700 its a million times better. Anyway, I have a 2gb card installed but under the settings and memory section it says no card found. is there a way of getting it to reconise the card as my phone says its only got 90MB of internal memorey left which wont do me as I use it as a mp3 player as well.
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Jul 31, 2010
I have Storm (9500) and I've been trying for a few hours to transfer photos from my media card to my PC. Every time I connect to Media Sync with my Storm, I receive a messages saying my device is not recognised and to make sure the card is inserted correctly etc. here is what I have done and I still receive the same message -
Taken out the media card and reinserted it
Taken out the battery and reinserted it
turned all the settings in (Options Memory) to on
Auto Enable Mass Sttorage Mode when Connected is set to Yes
Tried connecting to all USB ports on the PC ( I have 4)
PC OS is Windows 7
I've checked for all possible updates on BlackBerry Software (Device and Desktop and Media Sync) I have a completely updates Storm in terms of Software.
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Feb 22, 2010
My BB has been running really slow lately so I installed a memory card to alleviate the issue. It helped for a while but now I'm back to a slow crawl at times which has really caused some problems when VZ Navigator just freezes on me.I know if I can just clean the emails and text messages off the media card, but I can't figure out how to access the cards memory bu itself. I certainly don't want to clear the pictures off of it (it's only a couple but I'd rather not delete them) so I'd rather not format the card if I don't have to.
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Mar 9, 2011
All my media files on the memory card are hidden. When i select any of the options in Media menu, I can only access the item that have been saved onto phone memory. All the files/folders that where on the memory card have dissapereard.
When i am in Explore mode and select the Show Hidden option, I can see all my previous files/folders. All the folders on the mem card have been hidden, and thus my device cant access the files.
How do i change this attribute permanatley, restore it to what it was.
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Mar 8, 2012
i have pictures on the media card. When i pulled up Media folder, no pictures listed in the Picture library, so i can't use them for wallpapers or adding pictures to phone contacts.
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Jan 3, 2013
I just bought Nokia Asha 302. I want to make default storage to memory card, so that all SMS, pictures, songs, contacts, applications and games can be stored on memory card and phone memory will be free for use all the time.
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Sep 20, 2011
my blackberry 9900 says there is no media card inserted in device but it is inserted. i have formatted it on pc pulled the battery and anything else i could try that has been recommended the card is recognized on pc it is my card from my old blackberry which it worked fine?
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Apr 10, 2012
I have bb 9700 with os 6.0 bundle 2115 (v6.0.0.480, platform 6.6.0.151 ) Usually I have low device memory when make any download and install any applications , and I need to make any app download and install and Store files on a media card instead of the device
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Nov 12, 2011
When I plug my Torch 9800 into an external source i.e. my Hi fi the media corrupts and requires formatting. The device then fails to format.
I have continually tried and eventual the format have been successful but I then have to reload my music but again when i plug it into my Hi Fi it corrupts.
I have 2 Hi Fi's and the same happens on both
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Jul 18, 2012
I am a BB 9360 user. I haven't upgraded my software since I bought my phone a few months ago.My problem is I cannot view files in my media card in my phone. The media crad is being recognized by the phone but I cannot see the photos/videos/music etc. I thought my media card was corrupted or something but when I connected my phone in my laptop through usb I was able to access my files.
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