BB Torch :: Can't Access Device Memory And Media Card
Jul 18, 2011
My company recently introduced a security policy that disallows the use of any from of external drives and I wasn't aware of this and i connected my phone to my laptop and couldn't access it and afterwards i noticed that i didn't have access to my files on either the device memory or memory card.I have tried saving stuff into them via bluetooth or from other systems but it won't show when i view it via my phone, however i can see the files on the system i can view the files. When i try to view the contents of the media card through the file manager i see that all the folders on the media card are showing as .exe files.I have tried to reformat the media card all to no avail.
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Aug 12, 2010
Ok, media card was working fine, had alot of work pictures stored on it and was becoming a hassle to hunt through all of them to find what I wanted. So, I inserted media card in computer and transfered what I wanted to a folder on the computer. Then I formatted the card using the computer. When I put the card back into the phone, the phone knows its there, but I must have wiped the card completely as none of the folders for video, pics, etc. are on it anymore. If I take a picture and go to find it, the media card does not even show up, just device memory.
Does anybody have a remedy for this? I already tried formatting the card in the phone but that didn't work. The phone is telling me in the memory options that 1.8GB is free, so I know it works, it just lost the folders or whatever........
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Jul 5, 2011
I want to move pictures from the device memory to the newly installed media card. I have consulted forums on this and the procedure seems to be clear - BUT! I follow procedure and when I see the media card as an option to move to, it appears above a line and cannot be selected.
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Jan 14, 2012
how can i Move All my pictures from my Device memory to the Media Card?
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Feb 8, 2012
A configuration snafu sent pictures to a folder in Device Memory. (Device Memory/Home/User/Pictures) All my previous pictures went to memory card. (Media Card/Blackberry/pictures) I am not able to move the pictures from the Device Memory folder to either the memory Card or to my PC. Normal "Move" and PC downbload procudes don't work (I can't get to the Device Memory folders via my PC, and the Blackberry won't let me move from the Device memory to the Media Card.) These pictures will be lost if I can't move them. I don't want to email them. How do I move the pictures in Device Memory/Home/User/Pictures to either the Media Card or to my PC.
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Feb 13, 2010
What's up, so I installed a new media card how do select any media saved to my media card instead of device memory?
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Jan 7, 2010
I am trying to move music files from the media card to the device memory. I have accessed Blackberry website and followed the instructions but my menu does not give the option to 'Move'. This is a replacement handset and apparently software etc has been upgraded since I got the previous one 7 months ago. I want to use music as a ring tone (I am also having problems downloading music but that's another story). Can anyone out there help as I am at the point where I might just flush the thing down the loo and go back to a basic mobile!
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Aug 5, 2010
Using BB 9700. I have question regarding installing BB applications into Media Card instead of Device Memory in BB as follows:
1. is it possible to do?
2. How can we do it?
3. What is the impact to the BB usage, in terms of stability?
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May 13, 2011
I am trying to transfer music files from my device memory to my media card, I have read that I need to go to Media>Explore - which I have managed to do in the past. I tried doing it recently and I can not find the Explore option.
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Jun 2, 2012
I am currently using a bb 9800 but I cannot access any of my media files all of a sudden tried re starting it but still didn't work. When plugged to the PC I still can't view any files.
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Apr 13, 2010
I have several dozen pictures that were added to my new Curve 8530 from my old phone before I had an sd memory media card, so they're sitting in the internal device memory. How do I transfer them to the media card, and can I "select all" to move them all at once or do I have to go picture by picture?
Also, I use Desktop Manager for Mac. Is there any way I can move them around through my Mac Finder? Would I have to disable Mass Storage? In what situations would one enable or disable Mass Storage and MTP? (OK, that's probably a second topic; but I haven't found a good explanation of what it is.)
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Jul 7, 2011
I've recently started using a Blackberry Torch and I'm wondering if there is any way I can transfer the pictures from the memory card out of my old phone directly onto my Torch.
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Nov 10, 2010
Can you transfer songs from the memory card to the device memory without a PC on a blackberry torch
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Mar 9, 2011
All my media files on the memory card are hidden. When i select any of the options in Media menu, I can only access the item that have been saved onto phone memory. All the files/folders that where on the memory card have dissapereard.
When i am in Explore mode and select the Show Hidden option, I can see all my previous files/folders. All the folders on the mem card have been hidden, and thus my device cant access the files.
How do i change this attribute permanatley, restore it to what it was.
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Mar 11, 2010
Has anyone else experienced this. I have a BBStorm.
I did not know my media files were saved on my SD card. I thought they were saved on my device.
In the options, under Memory, it says Media Card cannot be read. Verify that the memory card has been formatted.
First I took the memory SD mini card 8G out and put it back in.
Still same message.
So then I went to Format and formatted it...as it asked me to do.
Error message came up. Saying Format Failed.
However all my files are gone.
I am so mad that my blackberry told me to ensure it was formatted. Everything is gone off my BB.
Is there a way to recover this data?
I haven't backed up my BB before.
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Jun 10, 2010
Have just been sent new E72 as my old one died (see my other post). All is well except when i connect to PC via USB cable and select 'Mass Storage' I get the message 'Memory Store Unavailable' on my phone and cannot access the contents of my memory card. I have the latest firmware on the phone. I can access the card through nokia PC Suite but that's a pain and I never had this problem before with my old E72.I'm running XP - if I go to my computer and double click 'Removable Disc (E' I just get the 'please insert disc into drive E' message.
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Feb 5, 2010
I recently installed OS 5.0.0.442 which was posted on the very first thread of the forum. I haven't had any issues with it until recently.
When I try a soft reset, I get the red indicator light as usual, but instead of resetting, I get a message on my screen that says something along the lines of "Media card installed. All media will be copied onto the device." After this dialog box goes away, the device does NOT reset. Any ideas on why the soft reset no longer works?
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Jan 2, 2010
I've got a few questions about my AT&T Curve 8310...I was looking through "Options > Applications" and saw that the app that took the most memory was "Content Store." Anyone know what this is, if I can delete it, & what would happen if I did? Is there any way to shrink this down some?
My address book takes up quite a bit of memory; so does my calendar -- both of which were synced from Outlook. Is there any way to have the addresses/calendar data stored onto my microSD instead of the device memory?
Lastly, I noticed that when I call people using my Curve, it shows up on their caller ID as "private name, private number." Where can I change this setting? Is it in my provider's settings (which I can access online) or on the BlackBerry's settings somewhere? Also, is it possible to at least NOT have it show private when calling those on my address book, such as friends & relatives?
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Mar 9, 2011
I haveblackberry bold 9000. When I install any app, it gets installed in device memory, which is limited to 128 MB. I'll run outof memory very soon.
I have put a 4 GB memory card. How can I change the settings so that the applications install on memory card instead of device memory?
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Aug 17, 2010
I was wondering if anyone else ran into this difficulty ... I just updated the Blackberry Desktop Software, and thank goodness it's stopped using Roxio bloatware to transfer my photos off of my phone (Pearl 8110). Unfortunately, the new MediaSync doesn't sync with the internal memory of my phone, so it appears that my photos are stranded for the moment. I was wondering if anyone else had run into this problem, and what solution you would recommend. I looked through the technical support docs, and I don't think I found anything that fits this.
1) Do I have to find an older version of the Blackberry Desktop software, transfer the photos, then upgrade again to the newest version with Media Sync and purchase a microSD card?
2) If I purchased a microSD card and installed it, would directing the camera to store on the microSD card automatically move over the photos I've already taken?
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Sep 7, 2010
Trying to transfer music onto SD card but Media Go wont show my card as a device. I am on Windows 7.
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Feb 26, 2010
I have not found in a search where this is covered, so here goes While plugged into my USB port my Tour defaults to the Ringer_ClassicPhone Ringtone. It sounds horrible. But while plugged into the USB, it can not access my ringtones on the mediacard, where all of my defaults for SMS, Phone, and Email are located. So, the question, is there a way to import external, i.e. .wav's or .mp3's on a media card, to the Tours onboard memory so that the device can access them even plugged in. Yea - I know - how long can a phone be plugged in and is this really an issue. Yes - it is - to me. On a busy day at work, I will often plug my phone into the USB at my PC to charge it some, especially if it is getting into the 50% range, and it is not noon yet.
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Oct 11, 2011
I work for a large Banking group. The Bank uses Vodafone as their provider (i have a work phone). Last week i needed to change my password which i did. But as luck would have it i made it so complicated i forgot what i changed it to. My IT dept unlocked the devise the following day BUT the MEDIA CARD is asking me for the password to access my pictures. I have no idea what my password (the one i changed to) is and therefore cannot see any of the pictures from my wedding or my kids. DOES ANYONE know how i can access my media card to see my pictures again.
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Jun 15, 2012
I need to know how to access my media card on my phone: blackberry 9360. when I download or save pics or songs to my phone on to the media card, I can't access them at a later stage!
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Feb 22, 2010
My BB has been running really slow lately so I installed a memory card to alleviate the issue. It helped for a while but now I'm back to a slow crawl at times which has really caused some problems when VZ Navigator just freezes on me.I know if I can just clean the emails and text messages off the media card, but I can't figure out how to access the cards memory bu itself. I certainly don't want to clear the pictures off of it (it's only a couple but I'd rather not delete them) so I'd rather not format the card if I don't have to.
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Jan 18, 2012
Media card Cannot be Accessed Due to Fatal Errors. I use BB8520 I supposed to DL music but suddenly it was gone on my computer and the card reader is not working anymore. I insert it back to my BB it says that media card "It can't be Accessed due to Fatal Errors."
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Jan 3, 2013
I just bought Nokia Asha 302. I want to make default storage to memory card, so that all SMS, pictures, songs, contacts, applications and games can be stored on memory card and phone memory will be free for use all the time.
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Mar 8, 2012
i have pictures on the media card. When i pulled up Media folder, no pictures listed in the Picture library, so i can't use them for wallpapers or adding pictures to phone contacts.
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Jan 19, 2010
Unfortunatly though I cannot copy files to the memory card in the phone. It is accesible via the phones internal browser but not via my PC.
At the moment I have to work around this by copying files to a temporary folder on the phone and then use the phones browser to move it to the card (Double handeling).
I have seen the thread about the back cover and bad contacts but the back cover is firmly on and if the contacts were faulty I could not use the card which I can at the moment.
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Nov 30, 2011
I have recently connected my phone with my laptop and now I am unable to access my media from the memory card.
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