BB Storm :: Media Card Locked - Can't Access Pictures
Oct 11, 2011
I work for a large Banking group. The Bank uses Vodafone as their provider (i have a work phone). Last week i needed to change my password which i did. But as luck would have it i made it so complicated i forgot what i changed it to. My IT dept unlocked the devise the following day BUT the MEDIA CARD is asking me for the password to access my pictures. I have no idea what my password (the one i changed to) is and therefore cannot see any of the pictures from my wedding or my kids. DOES ANYONE know how i can access my media card to see my pictures again.
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Jan 14, 2012
how can i Move All my pictures from my Device memory to the Media Card?
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Jul 31, 2010
I have Storm (9500) and I've been trying for a few hours to transfer photos from my media card to my PC. Every time I connect to Media Sync with my Storm, I receive a messages saying my device is not recognised and to make sure the card is inserted correctly etc. here is what I have done and I still receive the same message -
Taken out the media card and reinserted it
Taken out the battery and reinserted it
turned all the settings in (Options Memory) to on
Auto Enable Mass Sttorage Mode when Connected is set to Yes
Tried connecting to all USB ports on the PC ( I have 4)
PC OS is Windows 7
I've checked for all possible updates on BlackBerry Software (Device and Desktop and Media Sync) I have a completely updates Storm in terms of Software.
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Mar 11, 2010
Has anyone else experienced this. I have a BBStorm.
I did not know my media files were saved on my SD card. I thought they were saved on my device.
In the options, under Memory, it says Media Card cannot be read. Verify that the memory card has been formatted.
First I took the memory SD mini card 8G out and put it back in.
Still same message.
So then I went to Format and formatted it...as it asked me to do.
Error message came up. Saying Format Failed.
However all my files are gone.
I am so mad that my blackberry told me to ensure it was formatted. Everything is gone off my BB.
Is there a way to recover this data?
I haven't backed up my BB before.
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Jan 11, 2010
I've had my 9530 since about September. Today I was snapping a few pics, and the phone just locked up. Did a battery reset, and now it won't do anything! Keeps going from the black screen to a white screen with the little spinning clock and back? WHat happened?! I don't have insurance on the phone, but I don't think its an "insurance" issue as I didn't do anything. Is it still under warranty since I've only had it since Sept?
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Sep 14, 2010
I was scrolling through my pictures and the phone locked up with a picture halfway scrolled meaning I saw two pics at once.I did a battery pull and now the phone won't do anything?I reinstall the battery and get a solid red light for a few seconds and then a backlit screen but no image the buttons are lit also but nothing else turns on no matter what buttons I pushed in any order.
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May 14, 2010
I marked a picture as hidden in my media file and now I don't know how to retrieve it..
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Feb 26, 2010
I have not found in a search where this is covered, so here goes While plugged into my USB port my Tour defaults to the Ringer_ClassicPhone Ringtone. It sounds horrible. But while plugged into the USB, it can not access my ringtones on the mediacard, where all of my defaults for SMS, Phone, and Email are located. So, the question, is there a way to import external, i.e. .wav's or .mp3's on a media card, to the Tours onboard memory so that the device can access them even plugged in. Yea - I know - how long can a phone be plugged in and is this really an issue. Yes - it is - to me. On a busy day at work, I will often plug my phone into the USB at my PC to charge it some, especially if it is getting into the 50% range, and it is not noon yet.
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Jul 18, 2011
My company recently introduced a security policy that disallows the use of any from of external drives and I wasn't aware of this and i connected my phone to my laptop and couldn't access it and afterwards i noticed that i didn't have access to my files on either the device memory or memory card.I have tried saving stuff into them via bluetooth or from other systems but it won't show when i view it via my phone, however i can see the files on the system i can view the files. When i try to view the contents of the media card through the file manager i see that all the folders on the media card are showing as .exe files.I have tried to reformat the media card all to no avail.
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Jun 15, 2012
I need to know how to access my media card on my phone: blackberry 9360. when I download or save pics or songs to my phone on to the media card, I can't access them at a later stage!
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Sep 6, 2011
I'm trying to save all my pictures that are on my 2GB media card onto a new one of 4GB?
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May 10, 2011
i have a blackberry curve 8520 i am trying to transfer all of my pictures onto my media card but i dont know. when i put my media card into eg asdas machine to print photos it only comes up with a couple of pictures
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Jan 18, 2012
Media card Cannot be Accessed Due to Fatal Errors. I use BB8520 I supposed to DL music but suddenly it was gone on my computer and the card reader is not working anymore. I insert it back to my BB it says that media card "It can't be Accessed due to Fatal Errors."
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Jun 20, 2010
Where can i find my hidden pics in my media card on my bb9700 I hate to do this, but I simply can't figure it out. Yesterday I had some of my files hidden on my phone that I could not access. The files that I want went to the media card when hidden. I've searched google and tried some suggestions, but I still can't find them. First, is there a way to get to the media card directory? People say to go to explore, but I don't have this on my device i even went on my stock theme from att it takes u too explore but it still don't show my hidden pics what gives.
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Jan 16, 2010
Just like it says, I'm not able to delete pics off my 16 gb card. Actually its more then that. When I press the menu key for options, in the section where " delete" and other options would be, all I show is properties. I've tested another card on my phone, no problems. I've tested this card on another 9700, same problem. Its definitely the card that is messed up. I've tried reformatting (won't let me reformat in my computer, I have to hook my bb up with it inside) and I still have the problem.
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Apr 25, 2010
I had a 2GB media card and got a new, 8GB one and was wondering if there's any way to move everything I had stored on the first media card to the new one. Like would it work if I first moved it to the device memory and then switched media cards and moved it onto that one? And if so, how would I do that?
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Apr 15, 2012
when i plug my torch into my pc, there are no pictures in the "pictures" tab of the desktop view all have been sync. when i unplugg my torch i then have 2000+ pics on my media card . how do i delete these all at one time?
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Jun 23, 2012
I have recently been unable to save my photos to my memory card, it was working fine now has stopped and saves to device only even though it says save to media card. I have rebooted with new effect and have now replaced media card with new. I am considering a factory reset
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Apr 15, 2012
how to delete my 2000 pictures off my bberry all at one time?
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Dec 23, 2011
I connected my blackberry to my pc without using the bb desktop software. I think my computer has a virus. I can't view the pictures and songs a loaded. When I am on the media folder I go to the hidden folder option to view some of them.
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Aug 1, 2010
When I take a pic with my 9650 camera, the pic does not immediately go to my memory card. I have to do a soft reset or a battery pull before the pix will show up on my card with all my other pics.
Is anyone else having this problem? I have already had TWO bolds and both of them did the same thing. I have looked at different settings i could change, but had no luck.
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Jul 5, 2011
I want to move pictures from the device memory to the newly installed media card. I have consulted forums on this and the procedure seems to be clear - BUT! I follow procedure and when I see the media card as an option to move to, it appears above a line and cannot be selected.
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Feb 8, 2012
A configuration snafu sent pictures to a folder in Device Memory. (Device Memory/Home/User/Pictures) All my previous pictures went to memory card. (Media Card/Blackberry/pictures) I am not able to move the pictures from the Device Memory folder to either the memory Card or to my PC. Normal "Move" and PC downbload procudes don't work (I can't get to the Device Memory folders via my PC, and the Blackberry won't let me move from the Device memory to the Media Card.) These pictures will be lost if I can't move them. I don't want to email them. How do I move the pictures in Device Memory/Home/User/Pictures to either the Media Card or to my PC.
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Jan 8, 2010
Whenever I connect my Storm to my laptop to transfer videos on to the media card in my Storm, when I disconnect it, and go to media:video, every video that I have ever had on my phone is listed. A battery pull refreshes the list, and it then only shows the videos that are actually currently on the card. Is there any way I can refresh the list without rebooting?
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Aug 11, 2012
I am new to Blackberry. Just got BB Curve 9380 few days back. When I click photo with the storage option being Media Card, the picture is not saved anywhere, it gets lost. But when I click picture with the camera and the storage option being Device, it gets stored and can be viewed in the picture list. Same thing happens with the Videos.
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Apr 13, 2010
I have several dozen pictures that were added to my new Curve 8530 from my old phone before I had an sd memory media card, so they're sitting in the internal device memory. How do I transfer them to the media card, and can I "select all" to move them all at once or do I have to go picture by picture?
Also, I use Desktop Manager for Mac. Is there any way I can move them around through my Mac Finder? Would I have to disable Mass Storage? In what situations would one enable or disable Mass Storage and MTP? (OK, that's probably a second topic; but I haven't found a good explanation of what it is.)
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Apr 26, 2011
I have a blackberry 8520. I started having a problem with my memory card recently. When I connect my phone to my computer I can transfer music and pictures to my memory card. But once I disconnect it, I can't get anything i.e. the music folder is empty as well as the picture folder&video folder. I've formatted my memory card, and redid the process and still its the same problem. Taken my phone apart still the same problem. And I've checked and in my settings it says my memory card is inserted even shows how much space I have left etc. I can't even store any pics I take or see them on my phone I can't even rename them cause it tells me that operation isn't allowed on a read only file. I've checked my settings and its setting is everything must be saved to my memory card even changed the amount or size of pics. Even changed the type of pictures that can be taken from super fine to normal.
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Aug 12, 2010
Ok, media card was working fine, had alot of work pictures stored on it and was becoming a hassle to hunt through all of them to find what I wanted. So, I inserted media card in computer and transfered what I wanted to a folder on the computer. Then I formatted the card using the computer. When I put the card back into the phone, the phone knows its there, but I must have wiped the card completely as none of the folders for video, pics, etc. are on it anymore. If I take a picture and go to find it, the media card does not even show up, just device memory.
Does anybody have a remedy for this? I already tried formatting the card in the phone but that didn't work. The phone is telling me in the memory options that 1.8GB is free, so I know it works, it just lost the folders or whatever........
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Aug 12, 2010
I am using BB 8520 Curve with the default external memory (2 Gb). I have music files (*.mp3, *.wma) as well as picture files (captured through the device itself).What happens is, from time to time I am unable to access the media card content. If I go to music, I can see the entries if I go to any of the menu filters, All Songs/Artists/Albums/Genres .. etc. But when I click on the song itself, the music player opens with a message "This playlist contains no valid songs". Also, during this time, my device rings with the default tunes on a call, even if I have set custom profile ring tones.Similarly, if I go to Media->Pictures, I can see a thumbnail preview of the photos, however on trying to open a file it just presents me with a black screen. The contact picture or the desktop custom wallpaper, however is rendered as expected.If I reboot my device by taking off the battery, things get working again.I am experiencing this issue quite frequently, almost every day. I tried to find out a trend for the behaviour, however could not make any such consistent observations.Does anyone in the forum has faced similar issue? Any inputs would be highly appreciated. This is really being a disturbing trait with my otherwise so cool BB.
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Mar 30, 2012
my locked phone keeps taking pictures of locked home screen!
Info:
iPhone 4S, iOS 5.1
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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