BB Tour 9630 :: No Prompt For "Delete Handheld And Mailbox" For Gmail Account
Apr 12, 2010
Maybe this is in the VZW Tour 5.0 software thread or something, but after completing the software upgrade, when I receive emails through my Gmail account and decide to delete an email, I am no longer getting the option to delete from the mailbox, the device, or both, although the option is set uo from this particular email account. I'm not having any problems with the Yahoo email account. I've removed the email and readded it on the phone as well as on the Blackberry Internet Server website.
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Apr 3, 2010
When I select Delete on Mailbox and Handheld it no longer deletes my email in Outlook on my computer. I do have synch deleted items selected in my Verizon BIS account. I can't remember when this started or what could have caused it. I have installed several leaks and am currently using .607.
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Jan 23, 2010
When you want to delete an email, you usually get the 'Delete From Handheld & Mailbox', 'Delete From Handheld', or Cancel. All I get now is Delete or Cancel. My email reconciliation is set to delete on prompt, wireless reconcile is on, and on conflicts is set to mailbox wins. However, I am not being prompted. What is confusing is that on some emails it asks and on others it is not asking. I tried battery pulls, deleting and readding the email address. I only have a personal email and not business.
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May 10, 2012
I've confirmed all the setting for my email account with my IS provider. I can receive email on my iPhone 3GS no problem, but it won't connect to the server to send anything...
Info:
iPhone 3GS
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May 10, 2010
I am new to this device and I had Verizon transfer all 300 of my contacts from my old phone to the tour. When I ran email set up with my gmail account i didn't notice that i checked the contacts box and it deleted all 300 of the contacts I had changed over and left only 20 or so (who i imagine are from my gmail account). I deleted the gmail account from my phone, is there a way to delete the gmail list from my contact list? I go to options and it's the only contact list in my phone and it doesn't give me an option to delete. I even tried re-adding the gmail account to my phone and unchecking the contact list button--to no avail.
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Jun 7, 2010
Strange issue with my BlackBerry contacts. Nearly all of my phone numbers disappeared and I panicked immediately. I came to realize that this happened when I added a new Gmail account to my Blackberry. Not sure if the new Gmail Sync had anything to do with it, but I found that all of my BlackBerry contacts are NOW in Contacts when I log into Gmail on the web. And the contacts that I do have in my phone happen to be all email addresses (mostly no numbers, but some) that were previously all saved in my web Gmail. It's like they just switched places.
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Jun 14, 2010
The Icons at the bottom on main screen are Messages, E-Mail (new account), E-Mail (old account), SMS and MMS, Contacts, and Calendar. I want the icon for the old E-Mail account deleted, permanently off my phone. Completely gone everywhere from the phone. Any info on this subject will be greatly appreciated.
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Sep 4, 2010
I got a replacement phone from insurance and then restored it - it came w. OS 5.0.0.732However, all the new email that i receive only let me "delete or cancel".I have the correct setting for the Email reconciliation:
Delete On: Prompt
Wireless Reconcile: On
On Conflicts: Mailbox Wins
Any help would be really appreciated. I know other people have reported this problem w. different OS's on different phones.
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Apr 21, 2010
I work for a Verizon premium retailer (aka indirect store). So of course we don't have all the resources/equipment that a corp store does, but we still try to solve issues to the best of our ability unlike many indirects.
I had a guy come in yesterday with what I believe to be a bricked Tour...basically was stuck on the white screen that said it needed to be taken "for repair." After some quick research here I concluded it was probably due to the 5.0 problems people have been having and I had a new one shipped out to him next day under warranty.
The problem is he aparently has tons of contacts, and of course like many people didn't use DM to do backups. Is there any way that those contacts could be accessed? We do have the same machine a corp store uses but I'm thinking that's not going to pull them...I didn't know if there was a way to restore a earlier OS with DM and keep the contacts. I'm guessing no, but figured I'd check the best source!
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Apr 19, 2010
So I was using VZ Navigator for a little road trip this weekend, and as I was using it I noticed my Tour getting very hot. I checked the temp and Meterberry said it was 114 degrees! So I turned off VZ Navigator but a few minutes later my phone restarted itself and now the only screen I can see is a white one saying: "Technical Issues Please Return to Place of Purchase for Repair". Took it to VZW and they told me I need to get one overnighted to me and there was nothing they could do. Oh and I tried Desktop Manager and it wont recognize my bb no matter what I did (even the version without media manager). So now I play the waiting game without my BB. Has anyone else run into this problem with their tour overheating?
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Feb 18, 2010
I bricked my 9630 and I am thinking of upgrading to 5.0. My carrier has not supplied me with a 5.0 yet, so I was thinking of using the Verizon 9630 5.0 version. My question is if I am not successful loading the 5.0, is it easy to reinstall my 4.7 from my carrier or will I run into a problem?
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Apr 29, 2010
Searched but could not find anything. My Tour shows 1 email but I've deleted all. How do I clear this notifier?
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Mar 5, 2010
Searched around for a bit, and most threads on this topic seem to be related to using BES.I had a Curve up until last week. When I delete messages in Outlook on my PC (standard POP mailbox, not Exchange), they would usually disappear from my BB within 30 minutes. Now I upgraded to a Tour last week and this is not happening, I have to delete in both places. I'm sure it is just a simple setting I am missing but can't find where it should be. I do have the reconciliation: on conflicts: set to Mailbox wins.
Other then this, really enjoying the Tour. I'll be going overseas next month so we'll see how well Verizon handles that.
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Jan 25, 2010
I ran over my Blackberry Tour, rendering the screen unusable.
I can access the device from Desktop Manager, and I can run exe.Autoloader/factoryreset from the Windows command prompt.
However, this does not remove the Verizon phone number from the device. Verizon won't work with the phone because the screen is cracked.
What's the correct way to wipe the Verizon data from the command prompt?
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Jul 25, 2011
How I can set my gmail account so that emails deleted on my computer are also deleted from my Blackberry?
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Feb 18, 2010
I have Nokia Messaging installed which I use primarily with my gmail account. While experimenting with adding accounts, I inadvertantly added two ovi.com accounts to the preinstalled "Messaging" application. One is listed as ovi.com and the other is listed as ovi.com01. There seems to be no way to delete or undo those accounts on the phone. At the very least, I wish to delete the ovi.com01. Does anyone have any suggestions that don't include reformatting the phone? I really don't have the time or patience for that. I've already put way too much time in removing AT&T crapware and rearranging program folders/icons.
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Jul 8, 2010
My gmails are all automatically deleted at random times throughout the day. This only occurs on the blackberry, not on my computer. Brought device to sprint tech support and they did a hard reset, but problem still occurs. Any suggestions?
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Jul 8, 2010
My gmails are all automatically deleted at random times throughout the day. This only occurs on the blackberry, not on my computer. Brought device to sprint tech support and they did a hard reset, but problem still occurs.
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Jan 19, 2010
so this may have been asked before but i cannot seem to find any threads on it..probably just searching the wrong terms.so im using gmail on my tour..when doing so and replying to an email, my address is always displayed as opposed to the my name. i.e. John.Doe@gmail.com instead of John Doe in the replies. Also, the header from the email i am responding to is displayed as well. I don't see these on the tour itself, however when i am looking at the email in gmail (on a computer)
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Mar 30, 2010
Anyone out there with OS 5.0 tried the Gmail Mobile App yet (not Gmail IMAP w/BIS)? The problem the Tour has always had is the notifications for Gmail don't work or if they work when the Gmail Mobile App is first installed, they get lost as soon as the phone is rebooted. Then even uninstalling Gmail and reinstalling it doesn't fix it. If it's working on your Tour with OS 5.0, after a phone restart, do you still have Gmail Messages as a choice under "Profile | Set Ring Tones/Alerts | Other? What typically happens is the "Gmail Messages" doesn't display unter "Other" so you can't change email notifications, LED settings, nothing regarding the Gmail Mobile App.(don't recommend I use Gmail IMAP w/BIS..at least not unless it's October already and RIM has added all the Gmail features that are still missing
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Mar 8, 2010
I'm using the default functionality in my new Tour 9630 (Sprint) to read my Gmail and Facebook messages, and there appears to be no way to 'mark all as read,' which I need since any changes I make to my Gmail messages (e.g., reading them so they are then marked as read) is not refleted in my Tour.How do I mark all the messages as read?
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Mar 29, 2010
I have a new 8530 and even though I select "Delete on mailbox and Handheld" every time I delete an email, it only will delete it on the Blackberry. Reverse is also true, when I delete email on my laptop the emails do not delete on Blackberry (not sure if this is even an option).This happens on both my gmail account and my comcast account.
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Apr 3, 2010
I have searched back 3 months and can't find an answer. New BB user with the Sprint Tour. Trying to set up gmail. I go to email setup and select gmail. I type in my email address and password and all I get is "Unable to set up xxxxxx@gmail.com Please try Again"
Imap is enabled on Gmail. I don't want to use the gmail app, just want to check my gmail every once in awhile.
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May 9, 2010
I saw last week on Crackberry that some users were seeing their read messages sync properly from gmail onto their BB. Have any Verizon Tour users seen this? Since last week messages I send from the web gmail interface appear on my BB but when I view a message online it doesn't show as read on my BB. Has anyone with Verizon and the Tour gotten this to work properly?
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Mar 12, 2010
if i delete an email on my handheld it does not delete from my actual gmail account. in fact, it doesnt even say that its read. well, on the computer next to inbox it doesnt say any are new, but when i look at the inbox, i still have the emails and it shows them bolded like they were not read at all. when i delete on my bb, nothing happens to gmail. i tried deleting my gmail address from my phone, resending service books, battery pulls but none of that has resolved. i made sure that handheld wins was set to on under wireless reconciliation and in the VZW BIS control/email settings i have it set to sync deleted emails.
i tried fooling around with the contact sync a few days ago but stopped it becaues it wasnt working (this is the only new thing ive done with my bb in the last week or so). i also downoaded the new socialbeat app from verizon/iskoot. but other than that nothing is new in the last few days. i am running driphters 6.3 on top of whatever OS its supp to be installed on (.484 i think?). dont just jump to that as the problem because i have had it for almost a month and have not had a problem until now (that i tried that stupid contact sync bullsht).
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Mar 14, 2010
So today I had a unrecoverable 552 error and decided to just upgrade Sprint's 5.0 OS. Everything seems to be working fine, except now I'm getting the problem that the enhanced g-mail plugin isn't working correctly. I have it installed, but it doesn't seem to add any options for stars, labels, etc. It's listed in the applications page in the options, so I'm not sure what to do. I've uninstalled it and reinstalled it countless times and did a battery pull after each. Does anyone know what may be causing this problem?
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May 2, 2010
My Blackberry Curve gives me the option of deleting messages from both Handheld and Mailbox and Handheld. I assume Mailbox means my desktop computer at home which is a Mac, but when I select Mailbox and Handheld for delete, it only deletes from Handheld and NOT from Mailbox. How can I program my 'berry to delete remotely from my desktop?
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Mar 1, 2010
I recently installed 5.0 on my tour and i have 2 gmail accounts. One of the gmail accounts, the emails only come in every 30-40 min in a batch; the other account seems to be working fine. Any ideas what could cause this problem. I pulled the battery a few times but still nothing.
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Apr 18, 2010
I have been getting my emails pushed to my blackberry Tour fine for months. This morning I changed my password on my gmail account and now it will not let me receive messages on my blackberry. I deleted the account through the email settings and tried to re add it and it keeps saying username or password is invalid. It seems very odd to me.
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Jan 12, 2010
I added a new gmail address to my phone, before that, I had my work e-mail, a different gmail address and my blackberry e-mail.All e-mails went directly into the main mailbox.They also went into the separate folders for each specific e-mail address. so if I wanted to only look at e-mails from email address #1, I just had to look in that folder.Well it still works for the first 3 e-mail address, but since I added the new gmail account, the e-mails on the new account only go to the main e-mail message folder.So if I go to the separate folder for the new gmail account it shows no e-mails at all.But if I go to the main inbox, any new e-mails to that account are shown there.Does anyone know how to fix this?I have deleted and re-added this account at least 3 times, I have done everything I know and I still cannot get the e-mails to show up in the separate account folder!
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Feb 18, 2010
I recently went to Africa and took a lot of pictures that I'd like to keep. No problem.My problem is that I after that I took a long trip and took maybe 200 pictures of random stuff to post on twitter and now I want to delete the most recent pictures.
Is there an easy way to do this? I tried manually deleting one picture at a time and eventually gave up on doing it this way.
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