BB Tour 9630 :: Email Notify Not Clearing From Handheld Desktop?
Apr 29, 2010Searched but could not find anything. My Tour shows 1 email but I've deleted all. How do I clear this notifier?
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BB Tour 9630 :: Clearing Unread Messages
Feb 28, 2010My BB Tour 9630 is showing 1 message unread. However I can't find the message. Also next to the number 1 is an icon I don't recognize. It looks like two small 0's connected by a line. Does anyone know how to clear?
View 5 Replies View RelatedBB Tour 9630 :: Getting Contacts Off Of A Bricked Handheld - How To Fix
Apr 21, 2010I work for a Verizon premium retailer (aka indirect store). So of course we don't have all the resources/equipment that a corp store does, but we still try to solve issues to the best of our ability unlike many indirects.
I had a guy come in yesterday with what I believe to be a bricked Tour...basically was stuck on the white screen that said it needed to be taken "for repair." After some quick research here I concluded it was probably due to the 5.0 problems people have been having and I had a new one shipped out to him next day under warranty.
The problem is he aparently has tons of contacts, and of course like many people didn't use DM to do backups. Is there any way that those contacts could be accessed? We do have the same machine a corp store uses but I'm thinking that's not going to pull them...I didn't know if there was a way to restore a earlier OS with DM and keep the contacts. I'm guessing no, but figured I'd check the best source!
BB Tour 9630 :: VZ Navigator Bricked Handheld - How To Fix
Apr 19, 2010So I was using VZ Navigator for a little road trip this weekend, and as I was using it I noticed my Tour getting very hot. I checked the temp and Meterberry said it was 114 degrees! So I turned off VZ Navigator but a few minutes later my phone restarted itself and now the only screen I can see is a white one saying: "Technical Issues Please Return to Place of Purchase for Repair". Took it to VZW and they told me I need to get one overnighted to me and there was nothing they could do. Oh and I tried Desktop Manager and it wont recognize my bb no matter what I did (even the version without media manager). So now I play the waiting game without my BB. Has anyone else run into this problem with their tour overheating?
View 4 Replies View RelatedBB Tour 9630 :: Bricked Handheld After Application Install
Feb 18, 2010I bricked my 9630 and I am thinking of upgrading to 5.0. My carrier has not supplied me with a 5.0 yet, so I was thinking of using the Verizon 9630 5.0 version. My question is if I am not successful loading the 5.0, is it easy to reinstall my 4.7 from my carrier or will I run into a problem?
View 5 Replies View RelatedBB Tour 9630 :: Desktop Manager Vs Palm Desktop
Mar 27, 2010I've used various Palm pilots for many years and recently replaced the Palm with a BB Tour. I'd hoped there was desktop software similar to the Palm Desktop where you can view & modify calendar & contact info directly instead of having to use the BB for all data entry, but I don't see this feature in Desktop Manager. Am I missing something? It's a pity if this isn't available, it makes the BB a much less attractive option for me.
View 5 Replies View RelatedBB Tour 9630 :: Missing Feature / Edit Folder On Tour Desktop
Feb 10, 2010After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
View 6 Replies View RelatedBB Tour 9630 :: 9630 Vzw Use For Desktop Internet Access?
Jan 30, 2010Is this possible if so how?
View 8 Replies View RelatedBB Curve 8500 :: Deleting Email Remotely From Desktop - Only Deletes From Handheld And NOT From Mailbox
May 2, 2010My Blackberry Curve gives me the option of deleting messages from both Handheld and Mailbox and Handheld. I assume Mailbox means my desktop computer at home which is a Mac, but when I select Mailbox and Handheld for delete, it only deletes from Handheld and NOT from Mailbox. How can I program my 'berry to delete remotely from my desktop?
View 12 Replies View RelatedBB Tour 9630 :: No Prompt For "Delete Handheld And Mailbox" For Gmail Account
Apr 12, 2010Maybe this is in the VZW Tour 5.0 software thread or something, but after completing the software upgrade, when I receive emails through my Gmail account and decide to delete an email, I am no longer getting the option to delete from the mailbox, the device, or both, although the option is set uo from this particular email account. I'm not having any problems with the Yahoo email account. I've removed the email and readded it on the phone as well as on the Blackberry Internet Server website.
View 4 Replies View RelatedBB Tour 9630 :: Donwloading A .rar App / Using It Without Desktop Manager.
Jul 31, 2010I have V1.6.0.22 for FB for Blackberry and need to use that on my Tour, because I am on T-Mobile and the newest FB for Blackberry does not work.I am out of town and do not have the cable to usb cable to use desktop manager.Is there another way to get this app (which is in the form of a .rar file) to my Blackberry and installed?If need be, I can wait until Monday when I get back home to my usb to Blackberry, but thought there might be another way to get this app installed. I have a long meeting tomorrow and Facebook for BB would really pull me through it
View 9 Replies View RelatedBB Tour 9630 :: Moving Contacts To Desktop PC
Mar 27, 2010I have been ttrying mightily but unsuccessfully to add my contacts from my BB to my desktop PC.I use Microsoft office on my desktop PC. The email address for that is different that my BB address. I don't think that should make a difference as I only want my contacts to be available in the address book there.I tried doing it thru desktop manager and it it seems to have transferred a small percentage of them but by no means all of them.
View 11 Replies View RelatedBB Tour 9630 :: Missing BBIM Desktop Icon
Feb 6, 2010I upgraded Messenger and now there is no icon on my desktop or anywhere in my list of icons. The program is functional. I can receive IMs. I just can't initiate any because I have no icon.
View 4 Replies View RelatedBB Tour 9630 :: Bluetooth Tethering - Connecting To Desktop -
Jan 30, 2010Okay, so it is a bit ironic that I am posting this question, as I have been helping others here on CB with BT/USB tethering for quite some time now. However, it looks as if the tables have turned!
Like many have reported over the past few months, Sprint has finally turned off the "back-door" free tethering connection that has been working for many years via BT and USB for many, many people. Over the years, I have activated and deactivated the "phone as modem" add-on several times, usually only when needed. Just last week, I called into CS and had them flip the switch ON.
My Tour was already setup for BT modem, and connected just fine, and since I turned it on, I have used the service many times. HOWEVER - just the other day, I tried to connect and my Tour's screen flashed white, and said "Connecting to desktop". I could not exit out of this screen, and also could not connect to the phone via BT to use as a modem. The blue BT light was flickering, and the computer was trying to connect for about 30 seconds, before failing - and once failed, the white screen went away, and the home screen reappeared.
I have NEVER seen this screen before - not even when connecting the phone via USB to the DM in either Windows or Mac. I am not sure what has happened since last week. I have not installed a new OS, nor have I changed any settings on the phone or in DM. Very odd!
I would appreciate any help or insight into this matter. I have already tried pairing the phone with the computer again - but still every time I go to connect via BT, the phone is now displaying the "Connecting to desktop" message with a white background. So weird! I am using Snow Leopard with a hybrid OS. Neither one of these factors should be the root of any issue - as I said earlier, just last week things were working fine - and I have made NO changes whatsoever since.
Only new apps downloaded since have been Bold, Opera, and QuickPull - however, I cannot imagine any of these apps to be interfering with tethering. I have tried battery pulls, and reconfiguring bluetooth settings - all to no avail.
BB Tour 9630 :: Error Connecting To Desktop Manager?
Jun 20, 2010Ive searched and havent really found a good answer to my problem, but when i connect my blackberry through the USB port, my computer and DM are not finding that its connected. Ive tried re-installing DM, re-starting my computer, re-booting my phone and none of these have worked. Is there something else that I am missing?
View 7 Replies View RelatedBB Tour 9630 :: BB Doesn't Recognize Desktop Manager
May 4, 2010Just got this BB from Verizon, everything works fine but when I plug it into my PC the Desktop Manager software is a mess. I'm running Win XP. I've double checked all the USB connections, uninstalled and reinstalled the the BB software and taken the BB battery out and put it back, so it's none of those things. I brought the BB back to Verizon they said "it's working fine, must be a driver or something, duh".
When I plug in the BB and bring up Desktop Manager sometimes the BB is recognized sometimes not. When I try to use the Roxio Media Manager it comes halfway up but the hourglass cursor never goes away and it just sits there thinking for hours. Sometimes I get a pop up saying " First Time Configuration...., it won't let hit any of the choices, I just have the hourglass thinking. I always have to hit Ctl, Alt, Del and call up my task manager to quite the program because the hourglass never turns back into the cursor. I just want to manage my media. This is very frustrating.
BB Tour :: Desktop Software No Longer Recognizes 9630?
Dec 30, 2010I recently updated my sprint 9630 to v. 5.0.0.1030 (bundle 1675, platform 4.2.0.451). My desktop manager no longer recognizes the phone when I plug it in. My laptop rcognizes that the phone is plugged and it is charging the phone as well, but the software doesn't work. It keeps telling me that it is disconnected. When I run update for the desktop software it says I have the latest version installed. It still shows that my device software version is 5.0.0.983. I have turned off my firewall temporarily, rebooted the laptop, did a battery pull on the phone and nothing works. It still does not recognize the phone.
View 1 Replies View RelatedBB Desktop Software :: Cannot Get Desktop Manager To Sync With Handheld?
Jun 8, 2010I have a Blackberry 8330 curve that was purchased in October 2008.I loaded the Desktop Manager software from the disk that came with the phone. For a long while I was able to synche my calendar on the phone along with tasks, addresses,etc to outlook. Occasionally after finishing an error box would come up the Blackberry had detected an error and did I want to report it. I closed out the box since I was done working. About a week ago I was no longer able to synch and this error box would come up immediately. I have tried removing the software and downloading the version 5.0 software, hard re-setting the phone (which almost worked). I have updated to Internet Explorer 8 but this problem occured earlier as well.Last night I was able to back-up the device and set synchronization settings after the hard reset of the phone but now I cannot do anything. Desktop Manager opens fine, connects to my blackberry fine but as soon as I hit "Synch" it pops up the error message and whether I hit debug, don't send a report or send a report it closes me out completely.
View 4 Replies View RelatedBB Tour 9630 :: Deleted Memo - Use Desktop Manager To Reverse It?
Jan 11, 2010I accidentally deleted one of the memo's in memo pad, is there a way to reverse this on the Tour or do I need to use the desktop manager to reverse it?
View 4 Replies View RelatedBB Tour 9630 :: Switching Device On Old Desktop Software & Its Taking Hours
Aug 28, 2010I am using Blackberry Desktop software to switch data from old Tour to new Tour and realized mid-way through the switch that I don't have the latest Desktop software installed. The device switch feature "Task in Process 'is going on 3 hours at this point and I'm afraid to stop it and restart it given the warning that the device may become unusable if you disconnect. Should I just disconnect it anyway? Download the latest software and try again? I don't think it should be taking 3 hours to complete this switch!
View 7 Replies View RelatedBB Tour :: 9630 Tour - Unable To Setup Email?
Oct 3, 2012I am unable to setup my gmail account because I don't see the 'I want to create or add an email address' option button in the email setup screen..The setup screen only displays 'I want to use a work email account with a BlackBerry Enterprise Server'
Is there a way to add the 'I want to create or add an email address' to the email setup screen.?Do I need to flash the os? how do I do that?
BB Tour 9630 :: Error 0x80043ade - SYNC - With Outlook 2010 And Desktop Softwear
Aug 15, 2010I am receiving error message 0x80043ade when I try to configure my Tour with the new desktop manager and my Microsoft Office 2010 Outlook. I have Windows 7 OS.
View 15 Replies View RelatedBB Tour 9630 :: App Error 523 On Start Up - Tried To Erase Latest 3rd Party App Via Desktop Manager But Will Not Connect
Jan 6, 2010I have this error code on start up. I read the other forums and have tried safe start up (by holding the back button) does not work, tried to erase the lastest 3rd party app via bb desk top but will not connect, and tried to download BBSAK but I cant seem to download the free app, the site is not letting me register. What can I try next? Can anyone email me the BBSAK app?
View 10 Replies View RelatedBB Tour 9630 :: Web OS And Forwarding Email To Tour?
May 21, 2010My company is moving all web mail services to webos. Therefore I cannot connect to my company email using my blackberry. Is there a way to automatically forward the messages off an HTC Touch to my Blackberry so that I dont have to carry two phones (the one I like and the one that I need for email)?
View 7 Replies View RelatedBB Tour :: 9360 - Notify Me During Calls Option Not Available
Jan 24, 2011I have a blackberry 9630 phone but I did not receive any incoming call alert when I was already in another call. In my phone option there is "notify me during calls" option is not available .
View 3 Replies View RelatedBB Tour 9630 :: Email Notifications - Settings That Email Is Silent And Calls On Vibrate?
Jul 13, 2010I am new the blackberry and I have a Tour. I have tried to set up the notification settings such that the email is silent and the phone calls are on vibrate- is there a way to do that?
View 3 Replies View RelatedBB Tour 9630 :: New User Seeking Helpful Hints For Verizon TOUR 9630
Jan 16, 2010I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
View 14 Replies View RelatedBB Tour 9630 :: Email Prompt Bug 732
Sep 4, 2010I got a replacement phone from insurance and then restored it - it came w. OS 5.0.0.732However, all the new email that i receive only let me "delete or cancel".I have the correct setting for the Email reconciliation:
Delete On: Prompt
Wireless Reconcile: On
On Conflicts: Mailbox Wins
Any help would be really appreciated. I know other people have reported this problem w. different OS's on different phones.
BB Tour 9630 :: No Registration Email
Feb 3, 2010Just did a battery pull with OS 5.0.0.419 and for the first time since the upgrade there was no email about registering with the network after the unit booted up!! Maybe it stops after a while.
View 9 Replies View RelatedBB Tour 9630 :: Using An Edu Email Address.
Jul 29, 2010I'm a college student and the main email i use is the email i have been given by the school. once i first purchased my blackberry i set up that email account but it never would work. Is it just not possible to use an "edu" address or am i doing something wrong?
View 8 Replies View RelatedBB Tour 9630 :: Desktop Software Does Not Device Software?
Mar 25, 2010when I followed the directions from the CB guides on using AppLoader to upgrade OS, but this time around, it does NOT seem to be cooperating. I got a replacement Tour today and I proceeded to hook it up and use apploader to upgrade the OS, but it keeps giving me the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer." I installed both the 419 mobility and 484 sprint files (separate events obviously with the deleted vendor XML) and both of the installations gave me this message during the AppLoader process. I'm using Windows XP on VMWare on my Macbook to do this, and it's not working out.
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