BB Curve 8500 :: Deleting Email Remotely From Desktop - Only Deletes From Handheld And NOT From Mailbox
May 2, 2010
My Blackberry Curve gives me the option of deleting messages from both Handheld and Mailbox and Handheld. I assume Mailbox means my desktop computer at home which is a Mac, but when I select Mailbox and Handheld for delete, it only deletes from Handheld and NOT from Mailbox. How can I program my 'berry to delete remotely from my desktop?
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Mar 29, 2010
I have a new 8530 and even though I select "Delete on mailbox and Handheld" every time I delete an email, it only will delete it on the Blackberry. Reverse is also true, when I delete email on my laptop the emails do not delete on Blackberry (not sure if this is even an option).This happens on both my gmail account and my comcast account.
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Jan 20, 2010
I have an email account on my Blackberry. It is also hooked up via Entourage on my Mac (same thing as Outlook). When I check an email on my Blackberry, it is marked as read, obviously. But when I click on that email again in Entourage is re-sends the email to my device. This has always happened, I've gotten over it. But now I am realizing that when I delete that duplicate email off the device by using "Delete off handheld", it deletes BOTH of the emails on the device! Have any of you seen this?
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Nov 3, 2011
I have BB Curve 8530 with two different email addresses going to my phone. One provider's emails will delete in my online mailbox, but the other will not.I don't want to have to delete emails twice, from BB and online.
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Jan 23, 2010
When you want to delete an email, you usually get the 'Delete From Handheld & Mailbox', 'Delete From Handheld', or Cancel. All I get now is Delete or Cancel. My email reconciliation is set to delete on prompt, wireless reconcile is on, and on conflicts is set to mailbox wins. However, I am not being prompted. What is confusing is that on some emails it asks and on others it is not asking. I tried battery pulls, deleting and readding the email address. I only have a personal email and not business.
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Aug 5, 2011
I recently received a replacement Blackberry Bold device. On my old phone I had it set up to ask whether I wanted to delete email messages on just the handheld device or both. I like having the option. On this replacement device I can't find this optional setting. I'm even having a hard time accessing the various email options.
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Jan 17, 2010
I purchased the Blackberry Storm 9530 four days ago. Since the purchase was made, one email tag remains in the upper left portion of the screen, and I cannot determine what the source of it is, and therefore, cannot delete it. I have checked every email, every voicemail, every Blackberry Messenger message, every text message (all coming in or going out), and everything in the phone in and out box coming in or going out. I cannot find the source of the tag anywhere. I even took the battery out and put it back in, but I cannot determine why the tag is there. Does anyone have any idea why it is doing this, and if so, how do I get rid of it? Thanks.
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Apr 29, 2010
Searched but could not find anything. My Tour shows 1 email but I've deleted all. How do I clear this notifier?
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May 4, 2010
I'm a new blackberry curve owner, and I am very dependant on my calender. It's just started deleting past entries (anything over 24 hours) even though my settings are to "keep forever". I have contacted my service provider and they said it's because I've run out of memory and calender entries and text messages are low priority. Is there anyway to ensure they don't get deleted? Is there anything I can do (other then set the texts to keep for only 15 days - already done) to ensure I always have enough memory? Is there anyway to recover my deleted entries? I don't have it synched to my computer or outlook.
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Apr 3, 2010
When I select Delete on Mailbox and Handheld it no longer deletes my email in Outlook on my computer. I do have synch deleted items selected in my Verizon BIS account. I can't remember when this started or what could have caused it. I have installed several leaks and am currently using .607.
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Jun 8, 2010
I have a Blackberry 8330 curve that was purchased in October 2008.I loaded the Desktop Manager software from the disk that came with the phone. For a long while I was able to synche my calendar on the phone along with tasks, addresses,etc to outlook. Occasionally after finishing an error box would come up the Blackberry had detected an error and did I want to report it. I closed out the box since I was done working. About a week ago I was no longer able to synch and this error box would come up immediately. I have tried removing the software and downloading the version 5.0 software, hard re-setting the phone (which almost worked). I have updated to Internet Explorer 8 but this problem occured earlier as well.Last night I was able to back-up the device and set synchronization settings after the hard reset of the phone but now I cannot do anything. Desktop Manager opens fine, connects to my blackberry fine but as soon as I hit "Synch" it pops up the error message and whether I hit debug, don't send a report or send a report it closes me out completely.
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Mar 2, 2010
I've already deleted pictures in my media card, but however in "all pictures" mode, I still see the old *and ugly* files there. Have tried to delete them, but my phone says it can't do that since it is read only. What should I do?
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Jan 7, 2010
I have found my BBs very easy to use, that is until now that I want to delete items. Pretty much sorted out my e-mail problems although despite deleting e-mail accounts, I can't find a way to clear the old messages from the main messsage box apart from individually, which might take a year!I now want to delete my downloads and can't find a way to do that either.For context, I have to return a phone and want to clear it appropriately, either by removing items like downloads and messages that are personal, or by returning to factory settings.
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Jan 7, 2010
I have an old work e-mail account on my Curve 8520 that I want to remove and can't find out how - anyone know?
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Apr 12, 2010
Maybe this is in the VZW Tour 5.0 software thread or something, but after completing the software upgrade, when I receive emails through my Gmail account and decide to delete an email, I am no longer getting the option to delete from the mailbox, the device, or both, although the option is set uo from this particular email account. I'm not having any problems with the Yahoo email account. I've removed the email and readded it on the phone as well as on the Blackberry Internet Server website.
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Mar 4, 2011
I get email to my Blackberry that bypasses my regular email mailbox.
I can delete the email from my blackberry but it does not give me the option to delete the email on my mailbox and handheld like most emails I get - becuase it bypasses my mailbox.
Is there a fix for this or am I stuck getting these emails for the rest of the blackberries life?
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Jan 5, 2010
I have a Curve 8520 and would like to edit my contacts on my laptop instead of the device.Outlook 2007 does not want so sync with my device, nor does using Excel work.Would someone point me in the right direction?
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Mar 8, 2010
I have Verizon Wireless 8530 Cruve, I am running Windows 7. When I open the desktop manager and plug in my phone the computer shows it but not desktop manager. I have uninstalled desktop manager and reinstalled it, I have also rebooted the computer still nothing. I plug my husbands pearl in and it connects just fine.
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Jun 5, 2010
I just installed Blackberry Desktop Manager to my Mac. It looked like it synched up the phone to the manager just fine. I selected the two-way option for my Contacts. But I can't seem to find any support or help as to how I can view the synched up/backed up contacts. Can anyone offer support with this?
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Aug 31, 2010
When setting up the desktop software to sync with BB, a stage is reached asking for a source to be selected (Yahoo / Outlook / none / etc). As I am working with Outlook only, if I could I would select this for each, but it only appears as an option for 'Contacts'. For some reason Outlook is not offered as an option for either calendar or tasks. What is more odd is that I have successfully used the same BB and PC in the past with the Desktop software, but for some reason it just stopped working. I have tried removing and reinstalling both v5 and v6 without success. I suspect the problem might be the phone rather than the software - but heh, what do I know!
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Aug 16, 2010
Been updating the OS on my 8530 using the pc Desktop Manager software v5.0.1 and the usb connector to the phone. I started at 11:00am this morning. It is now almost 3:00pm.It is still showing 346 of the 528 modules in the Download device Software part of the process. At this point it's a fail... But it says Do not disconnect your device... or else. What now? Very disappointing.
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Aug 21, 2010
Ever since I updated my desktop software to 6.0, when I back up my device, it changes my time zone to Eniwetok (I am in Eastern Time Zone).My computer is set on Eastern Time Zone, and the time zone does not change in Outlook when I sync, just on my device.I even have Auto Update Time Zone on my device turned off, but it still changes my time zone. Why is it doing this, and how can I stop it?
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Feb 2, 2010
I just recently got a blackberry. I was wondering which desktop manager is best for the curve 8530 through sprint. because i see i can download older versions too. just wondering any input would be greatly appreciate.
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Jan 20, 2010
I have Blackberry Desktop Manager 4.7 installed and I can successfully connect the Blackberry Storm 9500. However, after I select Application Loader, I get the dialog message "Search for available device software" and then it just hangs. I've tried uninstalling and reinstalling and does not work. I want to install a J2ME application on the Blackberry.
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Aug 22, 2010
I downloaded Desktop Manager version 6 per a prompt from version 5 to update my software. Now everytime I sync my BB, it erases my wallpaper and sets it to the default. Totally irritating!My phone is a 9000 Blackberry Bold, my service provider is AT&T.
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Aug 16, 2010
I successfully upgraded to DM6 recently. Frankly I use DM only to sync contacts, because I need to sync three Outlook contact folders, and the wireless sync will sync no more than one contact folder.
After the first sync, for some of my contacts, their photo had disappeared - but only in Outlook, they're still there in the handheld's address book.I've tried to deduct why some photos get deleted and most not, but can't see any logic. Apparently the handheld reports (falsely) that there is no picture for that contact, causing Outlook to delete it. I am afraid that the next sync will make those photos disappear from the handheld, too.
I've searched on a number of forums but didn't find anything on this bug. I hope someone can help me out to fix this. Of course I do have backups of the contact folders, but I need to make sure that after laboriously repairing the affected contacts, the photos will not disappear again at sync.Dell Precision 380 running Win7 with Outlook 2k7 connected to Exchange 2k7 and a BES. The handheld is a Bold 9700 with firmware v5.0.0.545. The DM syncs over USB.
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Aug 8, 2011
When I do a backup with Desktop, it truncates all calendar items older than 60 days even though I have selected the "keep them forever" option. I need at least one year because all the anniversaries and birthdays I enter will disappear every 60 days.
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Mar 23, 2010
My Bold 9700 will not give me the option to delete facebook notifications and other mail messages from facebook from my mailbox(Hotmail) and my Bold 9700. I can only delete facebook messages on my device and then I have to go onto my Hotmail separately to delete emails.All other emails delete on both Hotmail and Bold 9700.Anyone who can tell me a way to delete facebook emails and notifications on my bold and hotmail at the same time will be a great help?
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May 14, 2010
I am new to Blackberry desktop manager for mac. It is all set up and first sync is done without a problem. Now when I try to sync, I get a message that over 600 of my past calendar items will be deleted if I continue with sync. I need to keep previous calendar items, is there a way to solve this problem and not delete past events? I am sorry for asking this question, I am just new and very unsure of what I am doing. I had used missing sync before, but when my blackberry had to be replaced, new blackberry wouldn't work so I wanted to try desktop manager.
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Mar 15, 2010
I dont understand why my blackberry is not compatible with the app world iv updated it to the latest software using desktop manager and nothing works also blackberry messenger doesn't work aswell can anyone help me out?
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Nov 23, 2012
Can the blackberry desktop manager software remotely wipe out all data and reset it to factory settings? I have bb curve 8530 and I have no information on what software update exactly is the desktop manager.
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