BB Desktop Software :: DM6 Outlook Deletes Some Contact Photos When Syncing
Aug 16, 2010
I successfully upgraded to DM6 recently. Frankly I use DM only to sync contacts, because I need to sync three Outlook contact folders, and the wireless sync will sync no more than one contact folder.
After the first sync, for some of my contacts, their photo had disappeared - but only in Outlook, they're still there in the handheld's address book.I've tried to deduct why some photos get deleted and most not, but can't see any logic. Apparently the handheld reports (falsely) that there is no picture for that contact, causing Outlook to delete it. I am afraid that the next sync will make those photos disappear from the handheld, too.
I've searched on a number of forums but didn't find anything on this bug. I hope someone can help me out to fix this. Of course I do have backups of the contact folders, but I need to make sure that after laboriously repairing the affected contacts, the photos will not disappear again at sync.Dell Precision 380 running Win7 with Outlook 2k7 connected to Exchange 2k7 and a BES. The handheld is a Bold 9700 with firmware v5.0.0.545. The DM syncs over USB.
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May 2, 2012
iTunes syncs contact info from the iPhone to Outlook, but it will not input the contact photos which are visible on the phone into the persons contact information. They just show up as a white square. If I open the contact it acts as if it's not there and gives me the option to add a photo.
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Aug 8, 2011
When I do a backup with Desktop, it truncates all calendar items older than 60 days even though I have selected the "keep them forever" option. I need at least one year because all the anniversaries and birthdays I enter will disappear every 60 days.
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Feb 3, 2010
My outlook calendar will not sync with the phone. At one time it would. When i run a sync from desktop manager everything else in outlook is sync but the calendar. It never shows up. I tried the blackberry technical search but had no success.
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Jan 28, 2010
Recently when I synced my BlackBerry with Outlook I found that my All Day Events listed in outlook appeared from 12:00 am to 11:59 pm on my BlackBerry calendar rather at the top like a regular All Day Event. Also my time zone keeps changing from Mountain (-7) to Eniwetok (-12) every time I sync. Does anyone know why this is happening and why my time zone changes every time I sync with Outlook? Also if I try to change the event on my BB to all day event and then sync it with Outlook the event on Outlook goes from All Day Event to 12:00 am to 11:59 pm.
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Jan 13, 2010
When I try to sync the contact list from outlook I get the error "unable to read application Data". I can sync my calendar, tasks and memos from Outlook, but for some reason I have problems with the contacts.
I have a Curve 8520
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Feb 6, 2012
Everytime I connect my phone (Razr) to my computer and MotoCast (1.1.70) loads up, I find that the next time I open up Microsoft Outlook (2010) I find that all my categories are deleted!I haven't done a sync yet (i've only just gotten the phone)It's now happened to me 3 times (each time after motocast has loaded up).
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Aug 22, 2010
I downloaded Desktop Manager version 6 per a prompt from version 5 to update my software. Now everytime I sync my BB, it erases my wallpaper and sets it to the default. Totally irritating!My phone is a 9000 Blackberry Bold, my service provider is AT&T.
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May 2, 2010
My Blackberry Curve gives me the option of deleting messages from both Handheld and Mailbox and Handheld. I assume Mailbox means my desktop computer at home which is a Mac, but when I select Mailbox and Handheld for delete, it only deletes from Handheld and NOT from Mailbox. How can I program my 'berry to delete remotely from my desktop?
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Mar 4, 2010
I have had the phone for a week or two now and every now and again my contact list deletes several contacts, and I do not know why. It also on a number of occassions adds several contacts from my email account and I have no idea why? and to top things of, yesterday it duplicated most of my contact list. Is it something im doing by accident?
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May 17, 2010
I've got a BB9700, Bold 2.At home, Outlook, it syncs happily. At work, with Lotus Notes, it crashed when "updating the devide calendar". There was no issue a few months ago doing exactly the same thing.I'm not sure if it's related, but for some stupid reason I installed Facebook and accidently got the calendar to sync with facebook. I have now removed all entries for the Facebook calendar and al the Service book for Facebook calendar, so it now doesn't appear anywhere.
Facebook is blocked by works firewall, so I therefore assumed that was the problem, hence deleting all my calendar entries associated to Facebook.I've tried syncing with both Bluetooth and the cable.
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Aug 26, 2010
Anytime I add a contact detail via the handset if I let it sync, either via Google or SE, the contact will be wiped which is pretty useless (basically I cannot add new contacts on the handset, proposterous!). they recommended I use the software update program to update the handset software. I have done this but the update software tells me the handset is running the latest software, the problem persists.
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Jul 26, 2010
I have a person who when I make the connection between their BB Desktop Manager and their Outlook Profile all of a sudden outlook sends all incoming email to the Junk E-mail folder.Another behavior is that if I add the sender to the Safe Sender List, the next email from that person will show up in both the outlook Inbox and the Junk-Email folder.Any help would be great as I think I have everything setup correctly.If I break just the email outlook profile connection the problem goes away. AKA, Outlook doesn't put emails into the junk folder that shouldn't go there.
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Aug 18, 2010
I am using a Blackberry Torch and have the newest version of the Desktop Software (v6).When I try to setup my synchronization it gives me options for ASCII and Yahoo but not Outlook.What can I do? I have installed the software on several other laptops with their Blackberry Bold (both 9000 and 9700) and this hasnt been an issue.I have uninstalled and reinstalled the software but with no new luck.
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Jul 23, 2010
I was told by a tele help agent at AT&T that Blackberry Desktop sync software was not able to be used if you are using Windows 7. I find this hard to believe but would really like to quit wasting time finding an answer if Blackberry does not support the new OS.I am also using Outlook 2010 with Windows 7 Premium and cannot get the Blackberry Desktop to sync with Outlook 2010 during set-up.I can't believe Blackberry didn't know a new Outlook was coming out and syncing would be one of those key tasks.
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Jul 21, 2010
When I try to sync with Outlook 2003 I get the error 'folder is no longer part of the system data source or the folder could not be found' I have spent the morning updating the BB desktop software which took hours even though the phone is straight out of the box, 250mb worth. The email sync tick box is also greyed out but the wireless sync work a dream no probs at all but I would like to get my contacts on there along with email folders and such.
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Jul 4, 2012
After syncing pictures to an iPhone,is it possible to delete pics from the folders on the phone or do I have to always delete/move pictures around on my computer?
Info:
iPhone 4, iOS 5.1.1
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May 7, 2012
Does resetting "all settings" deletes, apps, functions, photos?
Info:
MC603C
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Feb 17, 2010
Exchange server 2003 is running from an corporate office. We have all of our sites running in cached mode which only uses .ost files (no .pst). Synchroinsation with outlook 2003 OST-File should only be done locally via USB to the local outlook 2003 cllient. Actually synchronisation with an BB 8900 does not work. What must be done to get the BB desktop software 5.0.1.28 or later sync with an local outlook.ost file ?
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Feb 28, 2012
I have recently updated my blackberry software to version 6.0 Bundle 2949 and also my desktop software to 7.0.043(Bundle 44). The problem is that i cannot sync my phone with my PC anymore.It gets stuck on preparing sync preview.Would even be willing to revert to old versions of software and desktop.
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Jan 11, 2010
When I was running Vista I sucessfully synced my N97 to Office Outlook.
I have now installed XP, and when I try to sync it to Office Outlook it does not update, and says 0 items updated even though I have changed calendar entries.
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Dec 6, 2012
i cannot find the answer to this question regarding MS Outlook:will BB 10 have desktop sync with USB? if not how will it sync with MS Outlook?
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Dec 14, 2013
I want to sync my Outlook contacts with my HTC One but so far have not been able to do so. I tried HTC Sync with no luck, Any good (and not to complicated way) to get my contacts from Outlook to my phone?
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Apr 29, 2010
Okay is there a way/procedure to allow the HTC lengend tp sync up with outer look on your PC via bluetooth? I know you can use the USB cable but on my old nokia all you had to do is have a bluetooth connection from the phone to the computer in order sync up witht the outlook. I would think such an advanced phone as the HTC legend would have such a feature? Love the phone otherwise
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Mar 9, 2011
I'm considering moving over from a Nokia E63 to a HTC Legend and would like to know if the latter can effectively synchronize with MS Outlook - that is synchronize contacts MS Outlook Calendar, Email etc or do I have to use a third party program, export all this stuff over in some messy way?i use MS Outlook a lot for storing appts, information about events and emails & really need that available as I have in the E63. I also want an Android Phone for it's effective ability for web access, multimedia viewing and so I can effectively modify its functionality.
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Dec 4, 2014
My iPhone 5s was recently upgraded to iOS 8. Since then it will not sync the Calendar items on the iPhone up to Outlook 2010 on my Windows 7 computer, through iTunes. I am connected by USB cable to the computer.Â
What I have tried:I upgraded iTunes to 12.0.1.26 this eveningI have rebooted the iPhone and the computerÂ
Calendar items on the iPhone will not upload to Outlook.Â
Items in Outlook will sync DOWN to the iPhone.Â
I have generally been very successful over the last 11 months although the Conflict Resolver has been crashing for about six months. Will post separately on that!
Info:
iPhone 5s, iOS 8.1.1, Windows 7 desktop, iTunes 12.0.1.26
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Jul 19, 2010
I have the desktop software open and it recognizes my blackberry.However when I click the arrows for synch btwn outlook and the blackberry it pops up an error box with no message.When I click to the next screen it won't let me select an outlook profile. The Drop down box is empty.
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Feb 18, 2010
I was hoping one of you fine lads could fix my problem. I currently have a blackberry curve 8320 gold with tmobile. In the past i have used microsoft office to sync my contacts and calendar with my phone but just recently it will not sync my calendar. It only syncs my contacts. Its quite frusturating. Right now I have a Dell vostro 1510 running Windows 7 64 bit with microsoft office 2007.
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Oct 17, 2011
My desktop calendar and BB Torch quit syncing, suddenly. The BB Software comes up on the desktop and the "connecting wheel" starts spinning-- and the image of both devices comes up on the phone-- but no connection is made.
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Mar 29, 2010
I recently purchased a Nokia E63 and want to sync this with my work PC. As it can't connect via Bluetooth, I have to set up a new Sync profile.
I've entered the connection settings as follows:
Server version = 1.2 (default)
Server ID = None (default)
Data bearer = Internet (other option is Bluetooth)
Access point = Always ask
Host address = https://owa1.hiq.net.nz
Port = 443
User name = none
Password = none
Allow sync requests = No
Network authentication = Yes
Network user name = ######
Network password = **********
I'm syncing only my calendar and contacts from Outlook.
However, when I select to sync it searches for access points and only gives me the following options (I'm using the Vodafone network in New Zealand):
Search for WLAN
VFNZ Internet
VF NZ PXT
VFNZ Streaming
Vodafone Live!
None of these work, so I'm not sure how to get things working and syncing through my USB connection.
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Feb 10, 2010
I'm gonna try and explain this as simply as possible (as it's for my dad, so I'll have to explain it to him the same way)! My dad likes using the native IPhone 3G calendar for keeping his appointments. However, he doesn't use the calendar in Outlook, so when he needs to enter something into the IPhone calendar, he has to do it right on the phone.
What he'd like to do is be able to enter the info into a PC-based calendar via the keyboard (he says it's much faster because of the amount of info he's entering), and then have it sync the info into the IPhone calendar. Again, He does not use outlook calendar. So what I'm basically asking is this is there a PC-based calendar program that he could use that would then allow ITunes to sync his PC-based calendar to his IPhone calendar?
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