BB Desktop Software :: 9700 Sync Error On Desktop Mgr When Syncing Calender

May 17, 2010

I've got a BB9700, Bold 2.At home, Outlook, it syncs happily. At work, with Lotus Notes, it crashed when "updating the devide calendar". There was no issue a few months ago doing exactly the same thing.I'm not sure if it's related, but for some stupid reason I installed Facebook and accidently got the calendar to sync with facebook. I have now removed all entries for the Facebook calendar and al the Service book for Facebook calendar, so it now doesn't appear anywhere.

Facebook is blocked by works firewall, so I therefore assumed that was the problem, hence deleting all my calendar entries associated to Facebook.I've tried syncing with both Bluetooth and the cable.

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BB Desktop Software :: Syncing Shared Calender Office 2007

Mar 15, 2010

let me give you my current set up first
Win7
office 2007
Bold 9700 app version 5.0.0.423 (680)
BB DTM 5.01

when i try to sync a shared calender
when i click on map folder in advanced sync configuration screen
BB DTM crashes error: Blackberry device manager has stopped working a problem has occurred.

I have tried this on a system running XP, office 2007 and BB DTM 4.7 & 5.01 and have had the same error, every-time.

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BB Desktop Software :: 9700 - Desktop Manager Crashing When Sync

Jun 18, 2010

At work, we use Novell Groupwise. Calendar syncs fine, but BB Desktop Manager crashes when I sync addresses. I can load one-way from the computer to the BB, but not the other way. I may have a corrupt address, but haven't been able to get it all to work. What do I do to stop this?

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BB Desktop Software :: 9700 Desktop Manager Gives Unknown Error

Apr 27, 2010

Hi when i want to sync my 9700 i am always getting the same unkown error message..DTM is version is 5.0.1.37 The 9700 is up2date as far as dtm is telling me.

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BB Desktop Software :: Cant Sync Calender With Outlook Anymore?

Feb 5, 2010

Can anyone help me, my Bold 9000 has stopped syncing with Outlook, email and address book is fine? I have BB Desktop V5?

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BB Software :: Error Message Trying To Sync 9700 With Desktop?

Jun 7, 2010

I received error message 0x80043ade when trying to sync my Bold 9700 with my Acer Aspire 6920, running Windows Vista and the latest Java 6.20.Anybody out there had the same problem.The desktop software recognised my Blaxkberry and ran a data backup before I tried to run Intellisync.

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BB Desktop Software :: Desktop Redirector Error After Update / Desktop Manager 5.0.1

Mar 29, 2010

After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.

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BB Desktop Software :: Desktop Software 6 Not Working - Unknown Error Condition Occurs During Sync

Aug 16, 2010

I duly upgraded to Blackberry Desktop Software 6 when notified by automatic update check. Unfortunately, I had to downgrade back to 5.0.1 as I could not complete Organizer synchronization - I kept getting an error message saying that an unknown error had occurred. There didn't seem to be any log files I could look at to see what might be causing the problem.

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BB Desktop Software :: Desktop Manager 6 / Incorrect Last Sync / Backup Time

Aug 22, 2010

I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.

DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?

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BB Desktop Software :: Desktop Wont Sync With Bb Curve 8520

Aug 9, 2010

I am trying to sync my BB with my desktop software. I was advised the only way i could get music on my BB was to take the memory card out the phone use an adapter to put music on then put the memory card back in BB.

Surely when i connect my BB to my laptop with the desktop software on it, i should be able to see the music and pictures that are on my phone, or should i not??

I have gone into the options menu on the screen and had a look at my memory, and it is telling me "Media Card cannot be read. Verify that the memory card is properly inserted, formatted and not corrupted".

I have also made sure that Mass Storage support is on, along with Media Card Support, but i still cant see anything.

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BB Desktop Software :: Media Sync Not Syncing - Device Disconnected?

May 1, 2010

I've seen this many times on these threads but I have not seen any answers. Whenever I try to use media sync (3.0 i believe it is) it all works fine until i press the sync button, windows 7 will then ask me if i want to scan and fix the media card i have installed and then media sync will come up with the error message 'some files were not transferred. there was insufficient space or the blackberry device was disconnected.' When i scan it nothing is wrong and then when i try to sync it again, the exact same thing happens, in the same order.

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BB Desktop Software :: Desktop Manager For Mac Error Message KB19454

Feb 17, 2010

I am new to the community and would appreciate any assistance. I have two recent problems for which I am seeking troubleshooting advice. The priority problem is mentioned first below.I've just encountered this error message, "For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base" when attempting to sync my Curve 8320. I use a Mac, and I haven't run into any difficulties syncing since downloading the newer version of the Desktop Manager for Mac in Dec/Jan. I haven't been able to download the latest update though. I did see an early post by someone with the same difficulty, but I was unclear of the question posed, and thus I am hopeful for potential suggestions for resolution.The additional problem I've recently experienced is that I can't compose an SMS/MMS message. I can only reply to someone's message. When I try to simply send one, the screen defaults back to the list of messages. Please Note: I do not have wireless on my phone. I utilize Blackberry Desktop Manager Version 1.0.1 .Please also note that I am not able to access electronic messages daily but will attempt to return any responses/inquires as quickly as possible.

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BB Desktop Software :: 9700 - Desktop Manager Hangs

Feb 28, 2010

I just purchased a BB Bold 9700. I installed the Desktop manager software on my computer, which went well. But when I connect my device, it just hangs, though it shows at the bottom that the device is connected

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BB Desktop Software :: Desktop Sync Has No Outlook Link

Aug 18, 2010

I am using a Blackberry Torch and have the newest version of the Desktop Software (v6).When I try to setup my synchronization it gives me options for ASCII and Yahoo but not Outlook.What can I do? I have installed the software on several other laptops with their Blackberry Bold (both 9000 and 9700) and this hasnt been an issue.I have uninstalled and reinstalled the software but with no new luck.

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BB Desktop Software :: Desktop Will Not Sync With Outlook 2010

Jul 23, 2010

I was told by a tele help agent at AT&T that Blackberry Desktop sync software was not able to be used if you are using Windows 7. I find this hard to believe but would really like to quit wasting time finding an answer if Blackberry does not support the new OS.I am also using Outlook 2010 with Windows 7 Premium and cannot get the Blackberry Desktop to sync with Outlook 2010 during set-up.I can't believe Blackberry didn't know a new Outlook was coming out and syncing would be one of those key tasks.

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BB Desktop Software :: Cannot Get Desktop Manager To Sync With Handheld?

Jun 8, 2010

I have a Blackberry 8330 curve that was purchased in October 2008.I loaded the Desktop Manager software from the disk that came with the phone. For a long while I was able to synche my calendar on the phone along with tasks, addresses,etc to outlook. Occasionally after finishing an error box would come up the Blackberry had detected an error and did I want to report it. I closed out the box since I was done working. About a week ago I was no longer able to synch and this error box would come up immediately. I have tried removing the software and downloading the version 5.0 software, hard re-setting the phone (which almost worked). I have updated to Internet Explorer 8 but this problem occured earlier as well.Last night I was able to back-up the device and set synchronization settings after the hard reset of the phone but now I cannot do anything. Desktop Manager opens fine, connects to my blackberry fine but as soon as I hit "Synch" it pops up the error message and whether I hit debug, don't send a report or send a report it closes me out completely.

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BB Desktop Software :: Desktop Manager Exe: Application Error

Mar 30, 2010

I've tried a clean uninstall and reinstall the Blackberry Desktop Software version 5.0 and keep getting this message Desktop Mgr exe: Application error - Instruction at "0x004e6535" referenced memory at "0x04480013". The memory could not be read.

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BB Bold 9700 :: New - Desktop Mgr 5.0 - No Sync

May 25, 2010

So, I just upgraded to a new Bold 9700 w/ Desktop Mgr 5.0.1.

I understand the complications some experience with this, and have diagnosed nearly everything (firewalls, virus protection, USB connection works, full/clean uninstall of old DTM, etc, etc.).

The unit is recognized by my PC and DTM. I can successfully search and download software updates, but I continue to get this error about "Your computer must be connected to the internet to perform this operation." It's maddening!

I use a stand alone PC running XP and using Outlook 2003. I'm not on any network. Don't use BES. I transferred all data from an old 8130 to this with no problem, I just can't get the initial sync to happen.

The only remaining solutions I've read about (although don't really understand) are:

1. ensuring COMM ports 80 and/or 443 are open to the device. How exactly do I do this? Really, I have no clue what that means.

2. Finding an old version of Destop Manager (4.2 and earlier). Got a URL handy?

3. changing my bberry router configuration. This sounds drastic, but at least it's a workaround.

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BB Desktop Software 9700 :: How To Sync Sent Messages?

Jul 5, 2010

I am running BlackBerry Desktop Manager 5.0.1.37 and the 'Reconcile Email Messages' option is disabled and 'Email' is not mentioned in 'Configure Sync". I have a BlackBerry non-enterprise data plan with my carrier. My computer is running XP PRO sp3 and Office 2007 is installed My question is how do I sync the sent messages from my Bold 9700 back into Outlook 2007?

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BB Bold :: 9700 Desktop Manager Error

Jun 29, 2011

When i run the desktop manager setup file, the installation process begins, and shows me a dialogue box that says 'pending .net framework' and i hit install to let it start. It goes through a couple of dialogue boxes and after like 5 mins, an error appears saying 'this requires that .net 3.5 sp1 shouild be installed' and i hit finish and it is exited.

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BB Torch :: Sync Error When Using Desktop Manager

Apr 14, 2012

I cannot sync my Outlook calendar when using BB desktop Manager. I get a error message pop up window saying "Intellisync" "Connector error" The the synchronization is cancelled.

I am on a personal contract and this is not connected through BB enterprise. My e-mail accounts are fine and I get these on my BB

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BB Bold 9700 :: Desktop Manager - Not Sync Calendars

Feb 28, 2010

Have bold 9700 - desktop manager 5.0.1 - outlook 2007

will not sync calendars - says available applications are none, ASCII, Yahoo

did sync contacts but left some out and does not update

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BB Bold 9700 :: Calendar Sync With BB Desktop / Outlook

Mar 23, 2010

I used to be able to sync my calendar from outlook to my Bold no problem. Now, the sync routine within the Blackberry Desktop application just skips calendar sync completely, nothing in the log file, just gives a little beep. Tasks, contacts, memo all sync fine. I have updated all device SW (5.0.0) and desktop versions. I have done hard resets, combined all calendars to one, etc.

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BB Bold :: Desktop Software To Sync 9700 With Windows XP?

Dec 2, 2011

Tried to install the desktop software for the Bold 9700 on a laptop with Windows XP. Receive an error stating that the operating system is not compatible. Is there a fix or a version of the Desktop Software that will work with Windows XP Home Edition operating system?

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BB Desktop Software :: Unable To Sync / Getting Runtime Error

Aug 3, 2010

I'm a newbie in here and need help. So, to keep a long story....long. Recently Dell recalled my hard drive and sent out a new one. Previously I was running XP Pro/Outllook '03/with an 8820 and BB Desktop 4.6 flawlessly. Now, with the new hard drive I am running Vista Business (32bit)/Outlook '03/with a brand new Bold 9700 (T Mobile) and BB Desktop 5.0.1. I am unable to setup intellisync with outlook. When setting up sync, I get through all the motions and get a "Runtime error", "Unable to find system in table file". I searched all over the internet and did everything that I could find for this to no avail. I reset the connection in dos per the tech guide on here, it didn't work. I did the clean install with removing registry entries (with all available BB Desktop versions, 4.6 - 5.01) none worked. I need to be able to sync my contacts and calendar! Is there a BB tech line number?

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BB Desktop Software :: Calendar Sync - Unexpected Error

Feb 19, 2010

When trying to sync my blackberry 8130 with microsoft office outlook (2003) using desktop manager 5.01 when reading the calendar it crashes with the message above. When going to the PtTrace.log in the intellisync folder on the pc I get the following message:

09:43:54.189: Phase=20, User=31ABF1F6: Reading data from Microsoft Outlook Calendar
Fri Feb 19 09:44:37 2010: Error Bad Field Flag in Recur Blob 0x0100.0 at .ms_recur.cpp line 1844

How to find this calendar event so I can delete it?

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BB Bold 9700 :: Sync Gmail Contacts Via Desktop Manager?

Aug 18, 2010

Can I sync my g mail contacts with my blackberry via desktop manager?

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BB Desktop Software :: Media Sync Does Not Recognize Bold 9700

Apr 8, 2010

I'm running v5.0.1 of the DM.Memory/Storage card options are all set to on. When I click Media Sync, the BB momentarily flicks then reverts back to the previous display. Media Sync, animates with the left and right arrows, then eventually times out with the 'did not recognize device' message.The device does not appear in Windows 7 Explorer.

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BB Desktop Software :: Sync Between Bold 9700 And Outlook 2010

Jun 19, 2010

I was able to sync my BB with the old version of OUtlook, and it worked perfectly. recently I upgraded by device software and the desktop manager software, and installed the new Microsoft office 2010. I am not being able to sync anything between my BB and Outlook.

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BB Curve :: Line 140 Error Stops Sync Desktop Software V5

Jun 4, 2012

I keep getting a Line 140 error when I sync my blackberry and it stops the sync.
[Error Log] .....

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BB Desktop Software :: Sync Error With Outlook After Installing ACT 2010 On PC

Jul 29, 2010

I recently upgraded ACT 2005 to ACT 2010, along with getting a new server and firewall. Once the new server and firewall were up and running, I needed a new user profile on my PC. After doing this, I can no longer sync my Blackberry Tour. Desktop Manager recognizes the device, but every time I hit the sync button I get an "unknown error" message.

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