BB Bold :: Desktop Software To Sync 9700 With Windows XP?
Dec 2, 2011
Tried to install the desktop software for the Bold 9700 on a laptop with Windows XP. Receive an error stating that the operating system is not compatible. Is there a fix or a version of the Desktop Software that will work with Windows XP Home Edition operating system?
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Jan 19, 2010
I have BB Desktop Manager 5.0.1 and I am un able to syncronize my Contacts with Windows Live Mail from Windows 7. The only options the Desktop Manager offers are: Outlook Express, Importad./Exportad. ASCII adn Yahoo.
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Aug 12, 2010
Amazing feature...now..not only can you backup your contacts as a BB file but you can save them on your PC as normal contacts which have full details (email, numbers, etc.)
You can download version 6 here >>> https://www.blackberry.com/Downloads...247A852FAD3647
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May 25, 2010
So, I just upgraded to a new Bold 9700 w/ Desktop Mgr 5.0.1.
I understand the complications some experience with this, and have diagnosed nearly everything (firewalls, virus protection, USB connection works, full/clean uninstall of old DTM, etc, etc.).
The unit is recognized by my PC and DTM. I can successfully search and download software updates, but I continue to get this error about "Your computer must be connected to the internet to perform this operation." It's maddening!
I use a stand alone PC running XP and using Outlook 2003. I'm not on any network. Don't use BES. I transferred all data from an old 8130 to this with no problem, I just can't get the initial sync to happen.
The only remaining solutions I've read about (although don't really understand) are:
1. ensuring COMM ports 80 and/or 443 are open to the device. How exactly do I do this? Really, I have no clue what that means.
2. Finding an old version of Destop Manager (4.2 and earlier). Got a URL handy?
3. changing my bberry router configuration. This sounds drastic, but at least it's a workaround.
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Apr 4, 2010
I no longer use Outlook or Outlook express. I installed Windows 7 and am very happy with Windows Live. Am I able to sync to WLM? I also have a g-mail account. If WLM does not work can I sync with Gmail? I need to sync contacts and calendar>
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Feb 28, 2010
Have bold 9700 - desktop manager 5.0.1 - outlook 2007
will not sync calendars - says available applications are none, ASCII, Yahoo
did sync contacts but left some out and does not update
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Mar 23, 2010
I used to be able to sync my calendar from outlook to my Bold no problem. Now, the sync routine within the Blackberry Desktop application just skips calendar sync completely, nothing in the log file, just gives a little beep. Tasks, contacts, memo all sync fine. I have updated all device SW (5.0.0) and desktop versions. I have done hard resets, combined all calendars to one, etc.
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Aug 18, 2010
Can I sync my g mail contacts with my blackberry via desktop manager?
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Apr 8, 2010
I'm running v5.0.1 of the DM.Memory/Storage card options are all set to on. When I click Media Sync, the BB momentarily flicks then reverts back to the previous display. Media Sync, animates with the left and right arrows, then eventually times out with the 'did not recognize device' message.The device does not appear in Windows 7 Explorer.
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Jun 19, 2010
I was able to sync my BB with the old version of OUtlook, and it worked perfectly. recently I upgraded by device software and the desktop manager software, and installed the new Microsoft office 2010. I am not being able to sync anything between my BB and Outlook.
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Jan 13, 2010
I am trying to sync my Yahoo calendar with my Blackberry Bold 9700 via the Blackberry Desktop Manager (version 5.0.1) and am getting the error message "Connection to Yahoo server was lost" when the calendar sync is occurring. The only option on the screen is to press "OK". Once "OK" is pressed, the Blackberry Desktop Manager returns to the synchronization screen. The address book syncs successfully, but the calendar does not. I have tried syncing one way and both ways without success.
A few notes about the environment: I am using the newer version of Yahoo Calendar which I have seen recommended on other postings. I am using standard Yahoo not the small biz version. I have seen this recommended, too.I am connecting my Blackberry Bold 9700 to my laptop via the USB cable that is supplied by Blackberry.
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Mar 8, 2010
I have a Blackberry Bold 9700.I run Outlook 2010 and Plaxo.How can I get BlackBerry Desktop Manager to sync my contacts and Calendar with either of these applications?
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Jan 27, 2010
Since this month, I have not been able to sync my BB calendar and contacts with my Yahoo account using the BB desktop manager. The process starts, but it never passes the address book part (it freezes and eventually crashes). I contacted Yahoo and they referred me to their Yahoo Intellisync. Which they don't support. I would switch to Google, but I recently changed my e-mail account; doing so one more time would be bad for business.
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Jul 29, 2010
Unit: Bold 9700. I run an HP P8600 Windows XP_SP3. All syncs including Media have worked fine...until now. Media Sync has instead, sunk. Have so far done this: Removed and reloaded DM. Removed and reloaded Media Sync (2x). Tried numerous usb ports and swapping usb cables (both original bb). Cleared check boxes from Power Management from usb root hub thingies, many Windows restarts, many battery pulls, ran calfix.exe. Media card is fine and mass storage is turned on. When BB connects, should it appear as a removable drive in My Computer? This is not happening. Problem is only with Media Sync.
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May 17, 2010
I've got a BB9700, Bold 2.At home, Outlook, it syncs happily. At work, with Lotus Notes, it crashed when "updating the devide calendar". There was no issue a few months ago doing exactly the same thing.I'm not sure if it's related, but for some stupid reason I installed Facebook and accidently got the calendar to sync with facebook. I have now removed all entries for the Facebook calendar and al the Service book for Facebook calendar, so it now doesn't appear anywhere.
Facebook is blocked by works firewall, so I therefore assumed that was the problem, hence deleting all my calendar entries associated to Facebook.I've tried syncing with both Bluetooth and the cable.
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Jun 18, 2010
At work, we use Novell Groupwise. Calendar syncs fine, but BB Desktop Manager crashes when I sync addresses. I can load one-way from the computer to the BB, but not the other way. I may have a corrupt address, but haven't been able to get it all to work. What do I do to stop this?
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Feb 27, 2010
I have recently purchased a new laptop that uses the Windows 7 operating system. I downloaded Desktop Manager for this new PC and when I try to configure the synchronization with my Blackberry to Outlook 2007 I keep getting a runtime error.
I spoke with technical support at Verizon and they told me that I was not able to sync my Blackberry to Outlook because it is not yet compatible with Windows 7.
Can anyone verify if that is true and know if Blackberry will soon be able to use all sync options - email, contacts, etc. - with Windows 7? I know have to continue to sync with another PC.
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Jul 11, 2010
I have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.
I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.
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Jul 5, 2010
I am running BlackBerry Desktop Manager 5.0.1.37 and the 'Reconcile Email Messages' option is disabled and 'Email' is not mentioned in 'Configure Sync". I have a BlackBerry non-enterprise data plan with my carrier. My computer is running XP PRO sp3 and Office 2007 is installed My question is how do I sync the sent messages from my Bold 9700 back into Outlook 2007?
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Jun 7, 2010
I received error message 0x80043ade when trying to sync my Bold 9700 with my Acer Aspire 6920, running Windows Vista and the latest Java 6.20.Anybody out there had the same problem.The desktop software recognised my Blaxkberry and ran a data backup before I tried to run Intellisync.
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Apr 23, 2010
I am new to the forum and also to Windows XP Professional x64 edition. I have reinstalled my Desktop Manager (downloaded BlackBerry Desktop Software v5.0 and v5.0.1 from the Blackberry website) and everything appears to have worked correctly. However, when I run the program, it never initializes. Has anyone had any experience getting the software to run in this edition of Windows?
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Aug 10, 2010
I installed Desktop Software V6 for my 9700. It recognizes everything except my organizer. I click "configure settings", it tells me the operation is in progress for a second or two and then goes back to the previous screen. Anyone else have this problem? I can't sync my calendar or contacts without being able to configure the settings.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Oct 5, 2012
I have a Blackberry Bold 9900, which I sync via version 7.1 of the Blackberry Desktop Software to my desktop PC, which is running Outlook 2010 with Microsoft Exchange 2007. The one area that does not sync is the calendar. Changes in my desktop sync to the Blackberry, but changes in the Blackberry will not sync to the desktop. I have checked the settings umpteen times and had others check them. i have removed all Cical entries on the Blackberry. I have completely re-set the Blackberry and settings.
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Oct 15, 2012
What software do I need to connect my blackberry bold 9700 to my PC? My windows 7 does not recognize device.
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Jun 6, 2010
After doing some backups and so, yesterday I started the sofware, conected the 9700 but the situation is different. Desktop appears gray, it recognizes my phone PIN and model, but it doesnt works. It appears freeze. Also the phone icons appears freezed. Shows the PC and the phone, but none moves. I tried with other PC, but the situations remains similar. What is happening?
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Feb 3, 2010
I've just recieved my 9700 today, and when it boots up, the loading screen completes, but the desktop won't appear.The BlackBerry logo with the white loadingarea (see attached image from Google) is "frozen" on the screen...
The Desktop Manager cannot connect to the phone eighter.I've tried removing the battery, sim-card and SD-card, but nothing helps..
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Nov 5, 2010
I upgraded my Bold 9700 and when I try to sync I get:Intellisync cannot log onto exchange server. Please check server access or provide a valid password?I tried to uninstall the new desktop 6.0 and it says there is some kind of error so it will not uninstall.I reinstalled over the 6.0 and that didn't[t work either?
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Oct 28, 2012
I cannot sync itunes to the blackberry desktop software. it has worked in the past but just stopped working. I have tried deleting both items several times then reloading but it just shows no lists to sync. I can load the music by downloading onto the SD card but it is so annoying as it has worked, I think it may be a microsoft problem blocking but Im not sure.
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Dec 16, 2011
When i am try to sync mobile through desktop, it is disconnected autometecelly and ask to connect device.
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Sep 16, 2012
When I try to sync my contacts the desktop manager reads all the contacts on the blackberry and on Outlook but when it finally comes to syncing up it says 'unable to access local folders. If your outlook profile uses a hotmail connector, you much create a local data store.' I do not use a hotmail connector so I don't know what to do to make this work.
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