BB Desktop Software :: Desktop Will Not Sync With Outlook 2010
Jul 23, 2010
I was told by a tele help agent at AT&T that Blackberry Desktop sync software was not able to be used if you are using Windows 7. I find this hard to believe but would really like to quit wasting time finding an answer if Blackberry does not support the new OS.I am also using Outlook 2010 with Windows 7 Premium and cannot get the Blackberry Desktop to sync with Outlook 2010 during set-up.I can't believe Blackberry didn't know a new Outlook was coming out and syncing would be one of those key tasks.
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Feb 16, 2010
I have BDM 5 installed on windows XP and worked fine with outlook 2003 synchronization. Recently, I have installed outlook 2010 beta planning to move to MS Office 2010. The problem is that BDM does not synchronize with outlook 2010. What solution could you provide me?
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Aug 3, 2010
Sync with older Outlooks work.Syncing with Outlook 2010 does not.AT&T says it is a known problem and suggested not installing 2010.They say the problem is on RIMS end and they have no idea when RIM will solve this problem.
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Jun 19, 2010
I was able to sync my BB with the old version of OUtlook, and it worked perfectly. recently I upgraded by device software and the desktop manager software, and installed the new Microsoft office 2010. I am not being able to sync anything between my BB and Outlook.
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Jul 29, 2010
I recently upgraded ACT 2005 to ACT 2010, along with getting a new server and firewall. Once the new server and firewall were up and running, I needed a new user profile on my PC. After doing this, I can no longer sync my Blackberry Tour. Desktop Manager recognizes the device, but every time I hit the sync button I get an "unknown error" message.
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Aug 15, 2010
I am receiving error message 0x80043ade when I try to configure my Tour with the new desktop manager and my Microsoft Office 2010 Outlook. I have Windows 7 OS.
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Aug 18, 2010
I am using a Blackberry Torch and have the newest version of the Desktop Software (v6).When I try to setup my synchronization it gives me options for ASCII and Yahoo but not Outlook.What can I do? I have installed the software on several other laptops with their Blackberry Bold (both 9000 and 9700) and this hasnt been an issue.I have uninstalled and reinstalled the software but with no new luck.
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Sep 10, 2010
I have BB Bold 9700 with windows home 7 (64 bits) and office 2010 (32 bits), the DM 6 B47 dont work with them, when i configure the sincronization options the m.outlook does not appear.
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Jul 4, 2010
I upgraded Outlook from 2007 to 2010 about two weeks ago. Since then, I have been unable to sync my BlackBerry 8900 with Outlook. When I try to configure synchronization in Desktop Manager, I get an error message from Microsoft Outlook Connector saying, "No available message stores".
I have spend an enormous amount of time trying to fix this problem. I have read every thread I can find on the topic, and have tried all the suggestions. Nothing has worked.
Does anyone know what "No available message stores" means?Does anyone know what Microsoft Outlook Connector does?Does anyone know where the actual problem lies?Does anyone know how I can get this problem fixed?
My environment:
Windows 7 Ultimate 32-bit
Outlook 2010 32-bit
BlackBerry 8900
OS 4.6.1.231
BlackBerry Desktop Manager 5.0.1.16
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Jun 29, 2010
Well I have been trying to get this @*** thing working for the last @*## week. My Dell was fried by a power spike. The Blackberry was in my pocket well away from the power spike. My current configuration is:
Windows 7 Home Premium
Acer Aspire 7540
4 GB of Memory 64 Bit Operating System
Blackberry Storm 9530, Platform Version 4.2.0.179, Application Version 5.0.0.419
1. I have installed the latest version of the Desktop Software via downloiad.
2. I spent most of today with tech support from Telus.
3. Neither MSS or MTP will work. We have installed and reinstalled all of the software atleast 3 or 4 times.
4. The Windows troubleshooter knows there is a problem and fails. It says (really helpful). USB Mass Storage Device has a driver problem. It also tries to install the MTP driver and fails. What is strange is that there is some communication going on between the Blackberry and the PC.
5. I can not get anything off the Blackberry (photos etc.).
6. The Blackberry does not work with Outlook 2010.
How can RIM possibly stay competitve when they can not even support the two largest platorms out there (Windows 7 64 bit and Outlook 2010). This is a symptom of massive problems for the future of this company. I can not talk to RIM. They want me to talk to Telus. Telus says there is nothing they can do. I basically have a Blackberry that is little more than a simple phone. If the @#*# thing did not cost so much I would just pitch it and get an iPhone.
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Jul 7, 2010
I have just installed Office 2010 licenced version and have had issues synchronizing with my Curve 8520. Error "No available message stores" appears".
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Jan 10, 2010
When I try to sync my Outlook contacts or calendar, the sync setup wizard fails with "No available message stores". Searching this forum and elsewhere it seems that there are 2 usual ways to solve this:
1) Remove the Outlook Add-Ins, which I done and rebooted.
2) Delete mapi32.dll and run fixmapi.exe which I've done and verified there is a new mapi32.dll in system32.
I've read that people can connect just fine with Outlook 2010 Beta (x32), but I not sure about x64 Windows - Maybe that's the problem. Did I miss another common solution to this or does anyone have anything else I can try?
Does anyone know what this message is trying to say? I have an Outlook profile configured so the MAPI library should be able to find it just fine, but maybe I don't understand what the message is really trying to say.
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Aug 16, 2010
Your carrier: VIP Croatia
OS: WinXP SP3 x86
Office 2010 (Outlook 2010)
Did a battery pull fix your issue? No (if you think of disable USB power)
BT device model/version (you will have to look at the BT device):
Trying to start "Configure settings" and this all the time breaks.
Have reinstalled (install on clean PC also) this 6 version. reset intellisync dir...tc...all waht I found on this forum.
What to do? How to get basic enterpise option to synchro outlook contact ONLY!!!!!????
Please help this is imposible to be in such a brand with so much problems and no explanation at all.
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Sep 2, 2010
How to sync ver 5.0 with ACT 2010?
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Jul 19, 2010
Does Blackberry Support sync with office 2010.
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Feb 23, 2010
when i downloaded the new microsoft office, it deleted my blackberry manager software! had anyone else had this issue? then when i reinstalled the blackberry software, it won't let me sync...giving me a microsoft outlook connector error.
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Jul 26, 2010
I have a person who when I make the connection between their BB Desktop Manager and their Outlook Profile all of a sudden outlook sends all incoming email to the Junk E-mail folder.Another behavior is that if I add the sender to the Safe Sender List, the next email from that person will show up in both the outlook Inbox and the Junk-Email folder.Any help would be great as I think I have everything setup correctly.If I break just the email outlook profile connection the problem goes away. AKA, Outlook doesn't put emails into the junk folder that shouldn't go there.
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Apr 10, 2010
With my wife, we got 2 BB Curve 8520 and we're now trying to sync both of them with our Outlook 2003 SP3 on XP SP3. Both do the same thing:
1/ First sync goes well, the BB calendar gets filled up,
2/ Everything syncs well during a few days,
3/ One day, the sync tells us it will delete 3000+ elements on Outlook, of course I click Reject and cancel the sync,
4/ I restart OK by synching one-dir from Outlook tp BB,
5/ A few days after, it returns to step 3 and is behaving bad again.
I can't get any durable solution, the only thing I got is a workaround that lasts only a few days.
Our BB version (mine/my wife's) :
- Platform : 4.2.0.118 / 4.2.0.135
- Application : 4.6.1.274 / 4.6.1.314
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Aug 22, 2010
I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.
DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?
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May 17, 2010
I've got a BB9700, Bold 2.At home, Outlook, it syncs happily. At work, with Lotus Notes, it crashed when "updating the devide calendar". There was no issue a few months ago doing exactly the same thing.I'm not sure if it's related, but for some stupid reason I installed Facebook and accidently got the calendar to sync with facebook. I have now removed all entries for the Facebook calendar and al the Service book for Facebook calendar, so it now doesn't appear anywhere.
Facebook is blocked by works firewall, so I therefore assumed that was the problem, hence deleting all my calendar entries associated to Facebook.I've tried syncing with both Bluetooth and the cable.
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Jul 1, 2010
I can't seem to find a way to sync the email on my Outlook Desktop to my E63. I bought this phone because it promised to sync with Outlook. I assumed that mean ALL of Outlook. It syncs very well with everything but the email. My problem is that I operate remotely and that my desktop email runs on Outlook 2007, which pulls my email off an IMAP4 server. I know the phone can do IMAP4 by itself.
The problem is when my Outlook pulls the messages from the IMAP4 server, it also deletes them from the server, making them inaccessible to the phone. Additionally, this is my private phone and I don't want to incur extra charges on account of my work. I like the ability to download the messages to my phone during a sync, take them with me, answer/delete/file them, and then have those actions carried out in Outlook when I sync the next time.
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Mar 23, 2010
I used to be able to sync my calendar from outlook to my Bold no problem. Now, the sync routine within the Blackberry Desktop application just skips calendar sync completely, nothing in the log file, just gives a little beep. Tasks, contacts, memo all sync fine. I have updated all device SW (5.0.0) and desktop versions. I have done hard resets, combined all calendars to one, etc.
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Feb 21, 2011
I have an 8350 nextel, outlook office 07 and desktop software version 6.0.1.18. I recently changes jobs and put my new information into my phone and I am now working from home so I have never needed this before. my email is sending and receiving no problem, my calendar is syncing perfectly but my contacts will not sync. the sync process seems to work from the software (it goes thru the motions) but when I look in outlook, no contactsI have looked around the net for possible solution and even tried most of the things I've seen...to no avail. I just want to get the contacts off my phone and into my outlook.
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Feb 5, 2010
Can anyone help me, my Bold 9000 has stopped syncing with Outlook, email and address book is fine? I have BB Desktop V5?
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Apr 28, 2010
Using Outlook as POP but have been syncing calendar to blackberry 8830 device for some time now with no issues. Yesterday all Outlook calendar entries disappeared but entries are still on the blackberry. Reset synchronization and seems to update Outlook with any new ones and also update blackberry with any new calendar entries made in Outlook but none of original entries that are on BB will go to Outlook. Is there a way to export from the BB and import into Outlook. We have tried multiple things like one-way sync, device wins, etc. Don't want to lose entries on BB since there are tons. Just need to get them to Outlook. Any help is appreciated.
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Apr 29, 2012
How do I sync my calendar from iphone 4 to Outlook Express on desktop?
Info:
iPhone 4
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Apr 15, 2012
How can I sync my desktop outlook calendar with my Motorola Droid 4
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Jun 18, 2010
At work, we use Novell Groupwise. Calendar syncs fine, but BB Desktop Manager crashes when I sync addresses. I can load one-way from the computer to the BB, but not the other way. I may have a corrupt address, but haven't been able to get it all to work. What do I do to stop this?
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Aug 9, 2010
I am trying to sync my BB with my desktop software. I was advised the only way i could get music on my BB was to take the memory card out the phone use an adapter to put music on then put the memory card back in BB.
Surely when i connect my BB to my laptop with the desktop software on it, i should be able to see the music and pictures that are on my phone, or should i not??
I have gone into the options menu on the screen and had a look at my memory, and it is telling me "Media Card cannot be read. Verify that the memory card is properly inserted, formatted and not corrupted".
I have also made sure that Mass Storage support is on, along with Media Card Support, but i still cant see anything.
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Aug 31, 2010
When setting up the desktop software to sync with BB, a stage is reached asking for a source to be selected (Yahoo / Outlook / none / etc). As I am working with Outlook only, if I could I would select this for each, but it only appears as an option for 'Contacts'. For some reason Outlook is not offered as an option for either calendar or tasks. What is more odd is that I have successfully used the same BB and PC in the past with the Desktop software, but for some reason it just stopped working. I have tried removing and reinstalling both v5 and v6 without success. I suspect the problem might be the phone rather than the software - but heh, what do I know!
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Apr 27, 2010
I do not have wireless sync capabilities so I need to do it through Desktop manager and when I try it says:"Synchronization is currently unavailable for:Address Book Because the application is configured for wireless synchronization Desktop Sync for the above application will be disabled click help for information an how to disable wireless Synchronization on your device" "If wireless data synchronization is available for your BlackBerry® device, but you want to synchronize your organizer data using the BlackBerry® Desktop Manager, verify that wireless data synchronization is turned off on your device. Click Help on your device for more information about wireless data synchronization."
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