BB Desktop Software :: No Available Message Stores - Outlook 2010

Jul 4, 2010

I upgraded Outlook from 2007 to 2010 about two weeks ago. Since then, I have been unable to sync my BlackBerry 8900 with Outlook. When I try to configure synchronization in Desktop Manager, I get an error message from Microsoft Outlook Connector saying, "No available message stores".

I have spend an enormous amount of time trying to fix this problem. I have read every thread I can find on the topic, and have tried all the suggestions. Nothing has worked.

Does anyone know what "No available message stores" means?Does anyone know what Microsoft Outlook Connector does?Does anyone know where the actual problem lies?Does anyone know how I can get this problem fixed?

My environment:
Windows 7 Ultimate 32-bit
Outlook 2010 32-bit
BlackBerry 8900
OS 4.6.1.231
BlackBerry Desktop Manager 5.0.1.16

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When I try to sync my Outlook contacts or calendar, the sync setup wizard fails with "No available message stores". Searching this forum and elsewhere it seems that there are 2 usual ways to solve this:

1) Remove the Outlook Add-Ins, which I done and rebooted.

2) Delete mapi32.dll and run fixmapi.exe which I've done and verified there is a new mapi32.dll in system32.

I've read that people can connect just fine with Outlook 2010 Beta (x32), but I not sure about x64 Windows - Maybe that's the problem. Did I miss another common solution to this or does anyone have anything else I can try?

Does anyone know what this message is trying to say? I have an Outlook profile configured so the MAPI library should be able to find it just fine, but maybe I don't understand what the message is really trying to say.

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