BB Storm 9500 :: Synchro With Outlook 2010 Problem (Desktop Version 6)
Aug 16, 2010
Your carrier: VIP Croatia
OS: WinXP SP3 x86
Office 2010 (Outlook 2010)
Did a battery pull fix your issue? No (if you think of disable USB power)
BT device model/version (you will have to look at the BT device):
Trying to start "Configure settings" and this all the time breaks.
Have reinstalled (install on clean PC also) this 6 version. reset intellisync dir...tc...all waht I found on this forum.
What to do? How to get basic enterpise option to synchro outlook contact ONLY!!!!!????
Please help this is imposible to be in such a brand with so much problems and no explanation at all.
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Jun 29, 2010
Well I have been trying to get this @*** thing working for the last @*## week. My Dell was fried by a power spike. The Blackberry was in my pocket well away from the power spike. My current configuration is:
Windows 7 Home Premium
Acer Aspire 7540
4 GB of Memory 64 Bit Operating System
Blackberry Storm 9530, Platform Version 4.2.0.179, Application Version 5.0.0.419
1. I have installed the latest version of the Desktop Software via downloiad.
2. I spent most of today with tech support from Telus.
3. Neither MSS or MTP will work. We have installed and reinstalled all of the software atleast 3 or 4 times.
4. The Windows troubleshooter knows there is a problem and fails. It says (really helpful). USB Mass Storage Device has a driver problem. It also tries to install the MTP driver and fails. What is strange is that there is some communication going on between the Blackberry and the PC.
5. I can not get anything off the Blackberry (photos etc.).
6. The Blackberry does not work with Outlook 2010.
How can RIM possibly stay competitve when they can not even support the two largest platorms out there (Windows 7 64 bit and Outlook 2010). This is a symptom of massive problems for the future of this company. I can not talk to RIM. They want me to talk to Telus. Telus says there is nothing they can do. I basically have a Blackberry that is little more than a simple phone. If the @#*# thing did not cost so much I would just pitch it and get an iPhone.
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Jul 23, 2010
I was told by a tele help agent at AT&T that Blackberry Desktop sync software was not able to be used if you are using Windows 7. I find this hard to believe but would really like to quit wasting time finding an answer if Blackberry does not support the new OS.I am also using Outlook 2010 with Windows 7 Premium and cannot get the Blackberry Desktop to sync with Outlook 2010 during set-up.I can't believe Blackberry didn't know a new Outlook was coming out and syncing would be one of those key tasks.
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Feb 16, 2010
I have BDM 5 installed on windows XP and worked fine with outlook 2003 synchronization. Recently, I have installed outlook 2010 beta planning to move to MS Office 2010. The problem is that BDM does not synchronize with outlook 2010. What solution could you provide me?
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Aug 3, 2010
Sync with older Outlooks work.Syncing with Outlook 2010 does not.AT&T says it is a known problem and suggested not installing 2010.They say the problem is on RIMS end and they have no idea when RIM will solve this problem.
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Sep 10, 2010
I have BB Bold 9700 with windows home 7 (64 bits) and office 2010 (32 bits), the DM 6 B47 dont work with them, when i configure the sincronization options the m.outlook does not appear.
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Jul 4, 2010
I upgraded Outlook from 2007 to 2010 about two weeks ago. Since then, I have been unable to sync my BlackBerry 8900 with Outlook. When I try to configure synchronization in Desktop Manager, I get an error message from Microsoft Outlook Connector saying, "No available message stores".
I have spend an enormous amount of time trying to fix this problem. I have read every thread I can find on the topic, and have tried all the suggestions. Nothing has worked.
Does anyone know what "No available message stores" means?Does anyone know what Microsoft Outlook Connector does?Does anyone know where the actual problem lies?Does anyone know how I can get this problem fixed?
My environment:
Windows 7 Ultimate 32-bit
Outlook 2010 32-bit
BlackBerry 8900
OS 4.6.1.231
BlackBerry Desktop Manager 5.0.1.16
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Apr 17, 2010
I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?
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Jun 19, 2010
I was able to sync my BB with the old version of OUtlook, and it worked perfectly. recently I upgraded by device software and the desktop manager software, and installed the new Microsoft office 2010. I am not being able to sync anything between my BB and Outlook.
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Jul 29, 2010
I recently upgraded ACT 2005 to ACT 2010, along with getting a new server and firewall. Once the new server and firewall were up and running, I needed a new user profile on my PC. After doing this, I can no longer sync my Blackberry Tour. Desktop Manager recognizes the device, but every time I hit the sync button I get an "unknown error" message.
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Jan 10, 2010
When I try to sync my Outlook contacts or calendar, the sync setup wizard fails with "No available message stores". Searching this forum and elsewhere it seems that there are 2 usual ways to solve this:
1) Remove the Outlook Add-Ins, which I done and rebooted.
2) Delete mapi32.dll and run fixmapi.exe which I've done and verified there is a new mapi32.dll in system32.
I've read that people can connect just fine with Outlook 2010 Beta (x32), but I not sure about x64 Windows - Maybe that's the problem. Did I miss another common solution to this or does anyone have anything else I can try?
Does anyone know what this message is trying to say? I have an Outlook profile configured so the MAPI library should be able to find it just fine, but maybe I don't understand what the message is really trying to say.
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Oct 30, 2011
My Storm2 9550 will not sync with my new computer which runs Windows 7 and Outlook 2010. I have trying this for months with no success and any help would be huge!!
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Jan 4, 2011
Can the BB Storm 9550 be directly synced with MS Outlook 2010 64 bit? If not, when?
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Aug 15, 2010
I am receiving error message 0x80043ade when I try to configure my Tour with the new desktop manager and my Microsoft Office 2010 Outlook. I have Windows 7 OS.
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Feb 12, 2010
I am unable to sync my contacts anymore, since I have installed office 2010. Desktop manager says that ther eis no outlook profile configured, since I have it.
The latest Desktop Manager is installed from RIM. Any news about when this compatibility issue will be solved?
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Jan 13, 2010
I am needing to upgrade to the OS v.5 but my Storm is not connecting to Desktop Manager. I can see that it's connected to my laptop by checking under My Computer. I've repeatedly done a hard reset for my Storm and also uninstalled/reinstalled the Desktop software, restarted my laptop. I also disabled Norton and Windows Firewall. Neither worked. I also decided to do a "wipe handheld" which SORTA worked but doesn't work. Desktop Manager recognizes the Storm connection but still remains disconnected and the phone continues to flash the screen "Connecting to desktop" and goes away. The last time my Storm was able to connect to the Desktop software was in August of 2009 when I was able to backup my data. Now, not only can I upgrade my OS, I can't restore my data because for some reason the phone and Desktop manager will not maintain a connection. I'm beyond frustrated at this point.
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Mar 21, 2010
I have used smartphones since the Civil War, and usually when there is a desktop to sync to, there is a calendar on the desktop. The only icons on the BB desktop are Media, Application Loader, Backup and Restore, Device Switch Wizard, Synchronize and IP Modem. Seems sort of unnecessarily idiosyncratic, but what do I know? I can't find anything on the BB site, where they evidently think email is the most important issue. Probably for some.
Storm 2 9550
S/W Version 5.0.0.320
File Free: 120135020 Bytes
Apps: Google Maps, MyVerizon, Pandora, Poynt, Slacker Radio,
Washington Post, VCast Song ID, VCast Videos, Visual Voice Mail, Skype
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Jul 15, 2010
After downloading BlackBerry App World to my Storm, I got a notice that the downlaod had been successful, but I cannot find App World on my phone. There's no desktop icon, nothing in Applications, nothing. What am I missing?
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Jul 15, 2010
I have a Storm 2...My carrier is Verizon.I work on a PC..I put most of my calendar items first on the device.I would like to put calendar items on both device and outlook to have them sync.I have reconfigured synchronization on Desktop Manager a bunch of times.I am not able to migrate existing calendar items on my device to outlook on my desktop.I also have a problem with double items appearing on my device from time to time.
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Jan 30, 2010
I have a 9500. Just gave up a Treo 650. I found the palm funtion of viewing the contents of treo applications on the treo desktop (on my pc) very useful. Can I do the same with the BlackBerry desktop on my computer.
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Jul 7, 2010
I have a Blackberry Curve 8330.I am using Windows Vista Home Premium.I am using Outlook 2000.I would like to sync my contacts, tasks and calendar between Outlook 2000 and my Blackberry.I understand that I need Blackberry Desktop Manager 4.2 service pack 2 or earlier.Please advise on how I can obtain this download.
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Aug 14, 2010
I am no longer using my Storm (or any other BB) but I may go back to it or to a new BB later, so I don't want to delete DM but I would like to set it so that it does not start up when my computer boots. I was able to achieve this on another laptop with Vista, but i cannot find a way on XP.
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Jan 20, 2010
I have Blackberry Desktop Manager 4.7 installed and I can successfully connect the Blackberry Storm 9500. However, after I select Application Loader, I get the dialog message "Search for available device software" and then it just hangs. I've tried uninstalling and reinstalling and does not work. I want to install a J2ME application on the Blackberry.
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Apr 9, 2010
Recently I changed jobs and as a result I used crackutil to remove my old companies (BES) IT policy from my BB.The new company activated via wireless activation (BES) and now I have 2 "desktop" contact lists. I am trying to sync with lotuc notes but cant as only the 2nd desktop list will sync. my original contacts are in the other desktop list and will not sync. I have tried going to contacts > options> typing rset and it deletes the lists but i cant get them to load from back up into one list.
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Jan 19, 2010
Device info Storm 9530
Your carrier: Verizon
Model info and OS version (go to settings, options, about):v5.0.0.328
Add above to you profile if you dont wat to type it in all the time.
Apps and free space No Apps. mega free space .File free before and after a battery remove/replace. (settings, options, status): Did a battery pull fix your issue? no Apps installed and their version if possible. (settings, options, applications): n/a BT device model/version (you will have to look at the BT device): What's a BT device?
My storm connected GREAT to the desktop manager with my old work computer. synched all my contacts and appointments from Outlook which is all I wanted it to do. Work gets me a new computer. 64 bit, dual processor, a million gigs of RAM. I download and install newest Desktop Manager from Blackberry site. start it up. I get this little window: "Before you begin verify that your current Blackberry device is connected"
So I connect the Storm via a USB cable. As I wait, Windows 7 does it's thing, installs whatever it thinks it needs, and then asks what I want to do. Meanwhile Desktop Manager (DM) does not see the Storm.....
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Feb 16, 2010
I downloaded crack utility and desktop manager 4.6 , 4.7, etc. nothing works. My computer will not recognize my phone and it seams I have tried everything. My OS is 4.7.0.148 and its unlocked and now with TMobile. Desktop manager wont recognizing phone.
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Mar 24, 2010
My BB Strom will not sychronize with the Desktop manager. Before I've a PC with Vista it works perfect. Now I Install Desktop manager version 5.0.1.28 on my new PC with windows 7 64-bit and it doesn't work. It looks like it synchronize but when you look in the Calander of both PC and BB nothing changend. I'll ask Vodafone in Holland for a solution. They say that it's a software problem what is not fixed for the moment. Wait for new software. I don't believe this. (Excuses for my bath English).
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May 1, 2010
I went to the Verizon place a couple of days ago to see if they could get my phone to stop freezing and running slow. Well they accidentally deleted over half my pictures and my phone is the only place I have those pictures. Well luckily, I thought, I have a backup file and my pictures will be on there. But whenever I try to run it I get the error "data not recognized by desktop!" Some of these pictures are really really important to me and I want them back. Is there anything I can do to make the backup file work? Will it even contain the pictures? I have a blackberry storm and the verizon place said I have the most updated software.
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Jul 7, 2010
I have just installed Office 2010 licenced version and have had issues synchronizing with my Curve 8520. Error "No available message stores" appears".
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Jan 25, 2010
I just updated my storm 9530 with the ver.5.0 and since a got this version i'm not able to synch with my outlook 2003. Always got this message in french "Erreur spécifique à connector" wich means "specific error at connector".
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Dec 3, 2010
Upgraded my Storm 2 9550 to v5.0.0.1015 and desktop software to v6.0.0.43. Media sync's fine. No sync with any Outlook conduits. I receive an Intellisync "unknow error" dialog box and the sync completely shuts down. Can't change any of the configuration settings as well. Receive the same "unknown error".
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