BB Storm 9530/9500 :: Data Not Recognized By Desktop Error / Trying To Restore Backup File
May 1, 2010
I went to the Verizon place a couple of days ago to see if they could get my phone to stop freezing and running slow. Well they accidentally deleted over half my pictures and my phone is the only place I have those pictures. Well luckily, I thought, I have a backup file and my pictures will be on there. But whenever I try to run it I get the error "data not recognized by desktop!" Some of these pictures are really really important to me and I want them back. Is there anything I can do to make the backup file work? Will it even contain the pictures? I have a blackberry storm and the verizon place said I have the most updated software.
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Feb 13, 2010
I lost my data on my storm when I upgraded last Friday.I have restored several times from several different backups and each time it fails to restore my contacts.Hence I have lost all my phone numbers.I have cold booted and taken out the battery etc.What can I do to get my phone numbers back?
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Mar 10, 2010
One second I'm texting my friend. Next second I get a white screen that says JVM Error. I restart the phone, and EVERY ******* THING IS GONE. CONTACTS, CALANDER APPOINTMENTS, MEMOS, GONE. Why? This phone...This phone is a piece of JUNK. I've had it for over a year now. This..over 100 contacts I have to get b ack. This is fantastic.
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May 26, 2010
When I plug in my Storm to my computer with windows 7 it doesn't recognize it and then the phone reboots. Works fine on Windows XP, What can i do to get this to work, other than go to Verizon again and get a new one.
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Feb 4, 2010
I had a question about the 9500. Im currently using the 9530 from verizon and was thinking about selling it and getting a 9500 cuz i have t-mobile and im tired of the EDGE/edge problem.....I was just curious if any of you happen to know if the 9500 has the EDGE/edge problem that the 9530 has with T-Mobile.
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Apr 11, 2010
I bought my storm a few months ago and always assumed that the 8gb card it came with, worked. Recently, I started getting apps and themes, and went to my memory and my total memory is 879.2 MB. There is an 8 GB card in it but says there is not one inserted and everything is enabled...
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Aug 14, 2010
I am no longer using my Storm (or any other BB) but I may go back to it or to a new BB later, so I don't want to delete DM but I would like to set it so that it does not start up when my computer boots. I was able to achieve this on another laptop with Vista, but i cannot find a way on XP.
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Jan 12, 2010
My Storm was getting real slow. When I tried to do a backup via DM it kept getting hung up when it got to the Messenger files. So I deleted BBM, always figuring that I can install it again. I did not use BBM all that much anyways. Before I deleted Messenger I would boot at 29mb and it would quickly go down from there. Now I boot at 41mb and it has held steady. I guess I must have had a corrupt BBM file(s) that was messing with my BB. I don't know how big the BBM install is but I doubt it is 10MB.It's not the amount of memory that I boot with that bothers me it is how fast I have been losing it. If I booted at 20mb and it held there pretty steady it would not bother me. It is just the unstableness of the OS that is driving me batty. I haven't been able to load any 3rd party themes on my phone without it bleeding the memory dry in a matter of hours. Google Maps would be a fast drain in just a few minutes. Hopefully this will improve my phones performance in the long run.
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Apr 9, 2010
Recently I changed jobs and as a result I used crackutil to remove my old companies (BES) IT policy from my BB.The new company activated via wireless activation (BES) and now I have 2 "desktop" contact lists. I am trying to sync with lotuc notes but cant as only the 2nd desktop list will sync. my original contacts are in the other desktop list and will not sync. I have tried going to contacts > options> typing rset and it deletes the lists but i cant get them to load from back up into one list.
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Jun 4, 2010
I just unlocked my storm 9530 today for T-Mobile, and I'm having trouble unlocking all features. I really want to get the internet up & running on my storm. I downloaded Crackutil, and it when I open it, it says file access denied.
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Feb 16, 2010
I downloaded crack utility and desktop manager 4.6 , 4.7, etc. nothing works. My computer will not recognize my phone and it seams I have tried everything. My OS is 4.7.0.148 and its unlocked and now with TMobile. Desktop manager wont recognizing phone.
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Sep 6, 2010
i just changed my phone from an iphone to a blackberry I was updating my OS? or i think it was.long story short, it doesnot have a reboot loop (it did and i tried almost everything that ppl suggested)not only I have 507 error when its NOT connected to a pc but also when i connect it to my pc it has only a black dead screen with red led light (not flashing).DM doesnt recognize my bb, LOADER doesnt either, I removed & reinstalled like 20 times since yesterday.
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Jun 4, 2010
I have a storm running on tmobile. I found a fix to always get an EDGE and did it. it worked the first time and was fine for a few months but then it stopped working so I did it again. When I did my phone stopped having any data service. There are no entries in the host routing table..Ive reregistered my device a million times and its not working. Ive been on the phone with tmobile (they are no help) I read all the post about this but nothing has fixed it.
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Jan 3, 2010
Got this the other day while trying to get vzaccess mgr to work...anyway..reloaded .328 with DM and when i booted up i had 49 some mb app...knew that didnt look right so got to looking and noticed that it did not install BBM or BB maps...i download bb messenger w no problem ota...but BB maps i cannot find... is there an OTA link for BB maps?
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Mar 8, 2010
Most of the time, my Storm charges fine. Plug it in, wait a few hours, and the battery is good to go.Sometimes though, it is plugged in for hours, 16 hours this time, and the power bar is still empty. If I unplug the phone, it shuts off. I mention this to forestall the "make sure it's plugged in, lol" comments. Obviously it's getting some juice, since the phone stays powered up, the battery just isn't charging.One time I had to leave the phone plugged in for three days before it started to charge.Does anyone have any suggestions?
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Feb 24, 2010
Everything seems to be working on my bb storm 9530. i have att plan.i cant send or recieve picture messages. i think either the service books are messed up or somethign else is wrong. i get no mms record found. i been reading and cant find a solution. if anyone knows an easy fix i can do from the handheld, great, but i dont want to do somethign dramatic like reinstall the os etc.
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Apr 29, 2010
my storm is set to loud profile yet my ringer my alarms all sound all together will not play neither will any videos stored or from the browser I get the uncaught exception closing player message on videos..
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Apr 30, 2011
my Storm lead me to this place. I am having problem with "Error 523" & my phone is not working. I also need to know : How to browse media file "pic, avi, mp3" in my desktop after backup.
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Jan 26, 2010
Hey guys i have a unlocked bb storm 9530. i am currently using it with tmobile but i cant seem to get the captal EDGE and all the apps that require data are not working such as facebook, ebay etc. is there any OS' that u guys are using that can fix this problem?
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Jan 25, 2010
I just updated my Unlocked Verizon Storm 9530 to new OS 5.0.0328 after 2 weeks trying. after great help from BBstorm4me, I was able to complete upgrade. I installed my backup to reinstall my contacts but I now have no browser and the instructions of register now from the Advance options does not work!!! It stays blank. My phone is working with calls and text but no Internet? It was working fine prior to OS update. How do I get my Internet back and my Browser?
I see all these great post for those on At&T and Verizon, but no one is listing any info to those users that are not paying 100.00 + bucks a month! Im in California and am using Cricket paying only 45.00 per month with unlimited text, calls, and internet. I paid $75.00 for the BB 9530 and $30.00 to flash. I surely dont want to pay another 30.00 to re-flash the phone just to get the internet back that was working fine prior to OS upgrade.
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Mar 13, 2010
Yesterday I hooked my Storm I to my computer to make a backup as I do each month. Desktop Manager told me that a componet on the phone had an update so I let it go trough the process. My phone restarted during the update and then entered into a seemingly endless cycle of restarting.I tried reconnecting my phone but to no avail it would only contiue it's cycle. I then followed the instructions on how to save a nuked berry but every time it would get to the point of restarting the phone it would get stuck in that cycle again.This morning I took my phone to my local VZW store and explained what happened. The tech replaced my phone with a refurb. I came home and hooked it up to my computer to restore my contacts and the phone went to a white screen and restarted. Yet again it was stuck in this endless cycle until I unplugged it. When I removed this one from the computer it would boot like normal.I tried this a number of times with the same result. I then removed desktop manger and the phone software from my computer along with all drivers and RIM related files. I restarted then downloaded desktop manager and reinstalled. I restarted my computer again for good measure then tried to restore my contacts again. Sadly the same thing happened - once I plug the phone in a white screen comes up and it restarts over and over. Hopefully someone has an idea because I'm lost.
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Mar 21, 2010
my screen stopped working so I went into verizon and they replaced my phone (9530). I went home and it was working great, when I went to plug it into my computer I got a WSOD that said MTP error and restarted the phone. I tried on two different computers at home both with desktop manager on them but both of them cause this error and restart as soon as i plug it in so im not able to update the os, backup, restore, or do anything via my computer. I went back into verizon today and switched out phones again, luckily I took my laptop in with me to test it out. This phone is doing the same thing. We plugged it into the computer at verizon and hooked it up to desktop manager and it worked fine.
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Feb 23, 2012
I have a BlackBerry Storm 9530 with this error. I have tried to follow instructions to use the Desktop software to force an Application load but this error shows up before the phone will connect to the desktop software.
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Sep 12, 2010
I wish there was an easy way for me to portray the amount of disdain I have for my Storm at this time, however, that won't do me any good!I'm just looking to get some insight to my problem and whether or not it can be resolved! It would be really unfortunate if I had to replace my lump of a phone as I am a college student that just moved away from home and am in the middle of my two-year contract.My phone is still in operating order minus the faulty touchscreen, it still receives messages, emails, and even phone calls. All the side buttons work, in short, the screen is just dead.I did not drop it nor spill any liquids on it and I've performed a plethora of battery pulls. I'm at a loss!Let me describe the events that occurred before (seemingly) death of my touchscreen. I was at a friends house preparing for a 9/11 5k race when I noticed my battery was running low so I left it in a safe place to quietly run out of steam because I had no need to carry a phone during a race. At this point it was still fully functional. After the race, I check my phone to see if it was out of power yet which it was. I get home later that night and charge it only to rudely surprised by an inoperable screen. I cleaned the screen and did a few battery pulls afterwards in hopes it was only a minor problem to no avail.
A little hardware information that may be of use:
Verizon Carrier
OS .328
I was also in a moderate car crash the day prior so perhaps that may have caused some problems? Externally, my phone is in mint condition. I suppose this just hasn't been my week!
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Mar 31, 2010
According to bbleaks, it sounds as though there insinuating that an OS leak for Storm 9500/9530 will be coming within the next week or so. If its true then sweet! Can't wait!
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Mar 15, 2010
I am using 9530 unlocked phone, and it is enterprise activated phone, recently I completely wiped the data on that device, and try to re-install the OS, I can't able to reinstall the OS when I download the same from Blackberry website. It is throwing "unknown error occurred".
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Jan 31, 2010
i dont remember my secret pattern code, then i want to know how to unlock my blackberry storm 9530 or reset.
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Mar 31, 2010
What are the steps for removing and reinstalling a sim card for the 9530? Is this one on the 101 series?
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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