BB Storm 9530/9500 :: Tried To Update OS Lost All Data Service?
Jun 4, 2010
I have a storm running on tmobile. I found a fix to always get an EDGE and did it. it worked the first time and was fine for a few months but then it stopped working so I did it again. When I did my phone stopped having any data service. There are no entries in the host routing table..Ive reregistered my device a million times and its not working. Ive been on the phone with tmobile (they are no help) I read all the post about this but nothing has fixed it.
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Mar 10, 2010
One second I'm texting my friend. Next second I get a white screen that says JVM Error. I restart the phone, and EVERY ******* THING IS GONE. CONTACTS, CALANDER APPOINTMENTS, MEMOS, GONE. Why? This phone...This phone is a piece of JUNK. I've had it for over a year now. This..over 100 contacts I have to get b ack. This is fantastic.
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Jan 23, 2010
I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated
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Feb 24, 2010
Everything seems to be working on my bb storm 9530. i have att plan.i cant send or recieve picture messages. i think either the service books are messed up or somethign else is wrong. i get no mms record found. i been reading and cant find a solution. if anyone knows an easy fix i can do from the handheld, great, but i dont want to do somethign dramatic like reinstall the os etc.
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Jan 3, 2010
I need cricket service book entries to have my browser and mms working again. i tried the register now thing. If u can email me at boliver1991@yahoo.com. Ive been searching all day for them.
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Jun 15, 2010
I was having issues trying to change my default email to a gmail account. I finally decided to delete the gmail account and then re-register it. When I did this I accidentally chose to sync contacts. Now all my contacts are friggin' gone! If I open my call history all the info is there for everyone, but not anywhere else. Anyone have any ideas on WTF happened and how to recover them? I can't imagine that they were all wiped out irrecoverably. BTW, I've checked for any filters, and even deleted the gmail contacts service book but still no joy.
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Jan 4, 2010
My storm still does not receive my emails even after installing the new Blackberry messenger. I reset my email yesterday and lost all my contacts in the process. Does any know how I can retrieve my contacts or get my email working again?
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Jan 26, 2010
Hey guys i have a unlocked bb storm 9530. i am currently using it with tmobile but i cant seem to get the captal EDGE and all the apps that require data are not working such as facebook, ebay etc. is there any OS' that u guys are using that can fix this problem?
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Jan 25, 2010
I just updated my Unlocked Verizon Storm 9530 to new OS 5.0.0328 after 2 weeks trying. after great help from BBstorm4me, I was able to complete upgrade. I installed my backup to reinstall my contacts but I now have no browser and the instructions of register now from the Advance options does not work!!! It stays blank. My phone is working with calls and text but no Internet? It was working fine prior to OS update. How do I get my Internet back and my Browser?
I see all these great post for those on At&T and Verizon, but no one is listing any info to those users that are not paying 100.00 + bucks a month! Im in California and am using Cricket paying only 45.00 per month with unlimited text, calls, and internet. I paid $75.00 for the BB 9530 and $30.00 to flash. I surely dont want to pay another 30.00 to re-flash the phone just to get the internet back that was working fine prior to OS upgrade.
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Mar 27, 2010
My friend is over my house and he has a Storm 1. He's in from out of town. I was showing my Storm 2 to him and he was complaining how his Storm 1 is so slow. I asked him if he ever updated his software and he said no. I checked it on the device under "about" and it is the old software. Can we preform and over the air update to get him current?
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Feb 4, 2010
I had a question about the 9500. Im currently using the 9530 from verizon and was thinking about selling it and getting a 9500 cuz i have t-mobile and im tired of the EDGE/edge problem.....I was just curious if any of you happen to know if the 9500 has the EDGE/edge problem that the 9530 has with T-Mobile.
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May 1, 2010
I went to the Verizon place a couple of days ago to see if they could get my phone to stop freezing and running slow. Well they accidentally deleted over half my pictures and my phone is the only place I have those pictures. Well luckily, I thought, I have a backup file and my pictures will be on there. But whenever I try to run it I get the error "data not recognized by desktop!" Some of these pictures are really really important to me and I want them back. Is there anything I can do to make the backup file work? Will it even contain the pictures? I have a blackberry storm and the verizon place said I have the most updated software.
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Apr 11, 2010
Can someone please explaine to me how i can update my storm 9530?does my phone lock if i update to last version of software (please be sure when you answer me on this question) ?
how do i know does my storm now running on leaked or official software? because i think that my full qwerty looks little bit different than others?And last questions is those it metter on which software (leaked or official) is my storm unlocked? (because if he is unlocked on leaked version does he lock if i update to official version?)
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Feb 1, 2010
can anyone help me pls!i am trying to update my storm 1 from 4.7.0.181 to 5...425,but i can`t!it says that "no software update is required for your device"!
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Feb 4, 2010
yesterday i set my storm on the dock to my computer, started up dm. an update on my core applications 5.0 was available so i proceeded with the update. now all of those pushed icons for bing, my verizon, Internet, etc. keep popping up without a reboot! anyone else come across this?before the update i would remove these icons in my service books and they wouldn't pop up until after a reboot. since this latest update the icons pop up every half hour or so. very annoying to say in the least!
i apologize, i know this has been discussed already but this is getting so ridiculous! verizon keeps telling me "there's nothing they can do".is there a way to go back and "un-do" this update? i know we can't permanently delete these pushed icons, only hide them.
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Sep 12, 2010
I wish there was an easy way for me to portray the amount of disdain I have for my Storm at this time, however, that won't do me any good!I'm just looking to get some insight to my problem and whether or not it can be resolved! It would be really unfortunate if I had to replace my lump of a phone as I am a college student that just moved away from home and am in the middle of my two-year contract.My phone is still in operating order minus the faulty touchscreen, it still receives messages, emails, and even phone calls. All the side buttons work, in short, the screen is just dead.I did not drop it nor spill any liquids on it and I've performed a plethora of battery pulls. I'm at a loss!Let me describe the events that occurred before (seemingly) death of my touchscreen. I was at a friends house preparing for a 9/11 5k race when I noticed my battery was running low so I left it in a safe place to quietly run out of steam because I had no need to carry a phone during a race. At this point it was still fully functional. After the race, I check my phone to see if it was out of power yet which it was. I get home later that night and charge it only to rudely surprised by an inoperable screen. I cleaned the screen and did a few battery pulls afterwards in hopes it was only a minor problem to no avail.
A little hardware information that may be of use:
Verizon Carrier
OS .328
I was also in a moderate car crash the day prior so perhaps that may have caused some problems? Externally, my phone is in mint condition. I suppose this just hasn't been my week!
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Mar 31, 2010
According to bbleaks, it sounds as though there insinuating that an OS leak for Storm 9500/9530 will be coming within the next week or so. If its true then sweet! Can't wait!
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Jan 31, 2010
i dont remember my secret pattern code, then i want to know how to unlock my blackberry storm 9530 or reset.
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Mar 31, 2010
What are the steps for removing and reinstalling a sim card for the 9530? Is this one on the 101 series?
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Feb 11, 2010
Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.
It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.
I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.
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Jun 7, 2010
Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?
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Jan 6, 2010
So my old, wine covered Storm is gone and I got a brand new replacement from Telus today. Hurray! I backed up the old phone and restored it backup on the new one, but all my third party apps are gone (Telus told me that they should transfer, but I was skeptical). Is there anyway to get these back without having to re-download them all? There's two or three that I actually paid for... it would suck to have to re-buy them!
I'm looking at BlackBerry Desktop Manager, and there's an option to import 3rd party apps from the old phone to the new one, but you need to have both phones at the same time I think. Not too handy!
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Jan 23, 2010
For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.
So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.
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Jan 25, 2010
I'm having trouble with video playback on my Storm. I put movies on that I have used and have worked before, and now will not. When I play movie it gets the green loading alert in corner then starts to play the audio only with no video. I am on .419 shrunk, is it possible it removed something to play video. My recorded movie from camera do playback.
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Feb 26, 2010
I have had my Storm since it came out. I take great care of it, only update with official revs of the BB OS. I only have a few applications. I turned it on a few days ago and got a white screen that had a JVM error 102. Called VZ tech support and they told me I had a corrupt file in the OS and asked me to unistall and reinstall. I have done this 5 times and still I have a white screen that has reset on it. Even doing a cold boot, nothing changes.
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Mar 10, 2010
I am having trouble trying to use the Voice Dialing feature on my phone.It used to work fine, but now any time I try to access the Voice Dialing, it goes to to the Voice Dialing screen, and it starts Initializing/syncing, but it just backs out back to the main screen.I've tried using convenience keys and the touch screen to access Voice Dialing.Nothing works.
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