BB Storm 9500 :: Storm Is Not Connecting To Desktop Manager
Jan 13, 2010
I am needing to upgrade to the OS v.5 but my Storm is not connecting to Desktop Manager. I can see that it's connected to my laptop by checking under My Computer. I've repeatedly done a hard reset for my Storm and also uninstalled/reinstalled the Desktop software, restarted my laptop. I also disabled Norton and Windows Firewall. Neither worked. I also decided to do a "wipe handheld" which SORTA worked but doesn't work. Desktop Manager recognizes the Storm connection but still remains disconnected and the phone continues to flash the screen "Connecting to desktop" and goes away. The last time my Storm was able to connect to the Desktop software was in August of 2009 when I was able to backup my data. Now, not only can I upgrade my OS, I can't restore my data because for some reason the phone and Desktop manager will not maintain a connection. I'm beyond frustrated at this point.
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Jul 15, 2010
I have a Storm 2...My carrier is Verizon.I work on a PC..I put most of my calendar items first on the device.I would like to put calendar items on both device and outlook to have them sync.I have reconfigured synchronization on Desktop Manager a bunch of times.I am not able to migrate existing calendar items on my device to outlook on my desktop.I also have a problem with double items appearing on my device from time to time.
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Aug 14, 2010
I am no longer using my Storm (or any other BB) but I may go back to it or to a new BB later, so I don't want to delete DM but I would like to set it so that it does not start up when my computer boots. I was able to achieve this on another laptop with Vista, but i cannot find a way on XP.
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Jan 20, 2010
I have Blackberry Desktop Manager 4.7 installed and I can successfully connect the Blackberry Storm 9500. However, after I select Application Loader, I get the dialog message "Search for available device software" and then it just hangs. I've tried uninstalling and reinstalling and does not work. I want to install a J2ME application on the Blackberry.
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Jan 19, 2010
Device info Storm 9530
Your carrier: Verizon
Model info and OS version (go to settings, options, about):v5.0.0.328
Add above to you profile if you dont wat to type it in all the time.
Apps and free space No Apps. mega free space .File free before and after a battery remove/replace. (settings, options, status): Did a battery pull fix your issue? no Apps installed and their version if possible. (settings, options, applications): n/a BT device model/version (you will have to look at the BT device): What's a BT device?
My storm connected GREAT to the desktop manager with my old work computer. synched all my contacts and appointments from Outlook which is all I wanted it to do. Work gets me a new computer. 64 bit, dual processor, a million gigs of RAM. I download and install newest Desktop Manager from Blackberry site. start it up. I get this little window: "Before you begin verify that your current Blackberry device is connected"
So I connect the Storm via a USB cable. As I wait, Windows 7 does it's thing, installs whatever it thinks it needs, and then asks what I want to do. Meanwhile Desktop Manager (DM) does not see the Storm.....
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Feb 16, 2010
I downloaded crack utility and desktop manager 4.6 , 4.7, etc. nothing works. My computer will not recognize my phone and it seams I have tried everything. My OS is 4.7.0.148 and its unlocked and now with TMobile. Desktop manager wont recognizing phone.
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 17, 2010
It seems like to load any app into my BB storm 2 device you need an active internet connection in your device.
I don't have internet surfing facility in my mobile.
The plan I am in with my carrier allows unlimited mails and chat.
Is there any way I could load apps through my PC into my device.
Most apps that I tried won't allow this, they need the app link to be clicked from the device rather than from a PC?
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May 26, 2010
When I start the Desktop Manager and connect my phone everything works fine. I then try to launch Media Manager and the Device connected (PIN) : Blackberry 9550 (310C647) goes grey and the software says " There is no device connected. Please connect your device in order to view its contents."
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Jun 26, 2010
I bought Verizon Storm 2 9550 in February in Malaysia. My service provider is DiGi. Today, DiGi informed me that their system is unable to work with Verizon phones. Another service provider, Maxis doesn't have this problem. Please advise or I will have to purchase a new Storm 2 9520 to stay with DiGi.
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Apr 9, 2012
my storm cant connect with my BlackBerry Desktop Software.
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Jun 15, 2010
Boss man has a Storm 2. Somehow his Task Manager application is gone. How do I re-install?
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Mar 18, 2011
As of 2 days ago my 9550 won't sync with Outlook (USB or Bluetooth). Has worked fine for 2+ years. I have made no changes or updated any software. After 10+ hours of tech support with RIM they tell me its a software glitch they are aware of and don't know when or if it will be resolved. Verizon is not aware of the issue...RIM has me waste 10+ hours of my time and their techs time...and they both have told me your out of luck.
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Mar 21, 2010
I have used smartphones since the Civil War, and usually when there is a desktop to sync to, there is a calendar on the desktop. The only icons on the BB desktop are Media, Application Loader, Backup and Restore, Device Switch Wizard, Synchronize and IP Modem. Seems sort of unnecessarily idiosyncratic, but what do I know? I can't find anything on the BB site, where they evidently think email is the most important issue. Probably for some.
Storm 2 9550
S/W Version 5.0.0.320
File Free: 120135020 Bytes
Apps: Google Maps, MyVerizon, Pandora, Poynt, Slacker Radio,
Washington Post, VCast Song ID, VCast Videos, Visual Voice Mail, Skype
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Sep 2, 2012
I have a storm2 9550 model. Can I change a language to Russian through a desktop manager?
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Jul 15, 2010
After downloading BlackBerry App World to my Storm, I got a notice that the downlaod had been successful, but I cannot find App World on my phone. There's no desktop icon, nothing in Applications, nothing. What am I missing?
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Jan 30, 2010
I have a 9500. Just gave up a Treo 650. I found the palm funtion of viewing the contents of treo applications on the treo desktop (on my pc) very useful. Can I do the same with the BlackBerry desktop on my computer.
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Apr 9, 2010
I have a Blackberry 9523 that was a Verizon Phone but is now unlocked and utilizing At&t service.I downloaded BB App World to the phone with no problem. When I touch the icon to connect I get error message "Blackberry App World is having trouble connecting to BB App W server. Verify your network connection and try again."
1) the new work connection is working fine.
2) I have downloaded the B App W app twice so far still introduces. Any ideas that can help me?
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Apr 9, 2010
Recently I changed jobs and as a result I used crackutil to remove my old companies (BES) IT policy from my BB.The new company activated via wireless activation (BES) and now I have 2 "desktop" contact lists. I am trying to sync with lotuc notes but cant as only the 2nd desktop list will sync. my original contacts are in the other desktop list and will not sync. I have tried going to contacts > options> typing rset and it deletes the lists but i cant get them to load from back up into one list.
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Aug 16, 2010
Your carrier: VIP Croatia
OS: WinXP SP3 x86
Office 2010 (Outlook 2010)
Did a battery pull fix your issue? No (if you think of disable USB power)
BT device model/version (you will have to look at the BT device):
Trying to start "Configure settings" and this all the time breaks.
Have reinstalled (install on clean PC also) this 6 version. reset intellisync dir...tc...all waht I found on this forum.
What to do? How to get basic enterpise option to synchro outlook contact ONLY!!!!!????
Please help this is imposible to be in such a brand with so much problems and no explanation at all.
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May 1, 2010
I went to the Verizon place a couple of days ago to see if they could get my phone to stop freezing and running slow. Well they accidentally deleted over half my pictures and my phone is the only place I have those pictures. Well luckily, I thought, I have a backup file and my pictures will be on there. But whenever I try to run it I get the error "data not recognized by desktop!" Some of these pictures are really really important to me and I want them back. Is there anything I can do to make the backup file work? Will it even contain the pictures? I have a blackberry storm and the verizon place said I have the most updated software.
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Jan 23, 2010
I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated
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Feb 11, 2010
Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.
It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.
I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.
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Jul 31, 2010
I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.
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Mar 11, 2010
I am a customer of Verizon Wireless in the USA and have recently had a brand new phone sent to me. I live in Canada so I have to manually activate my phone. I have no problems doing the manual activation to allow me to make and receive calls. However, I cannot register my phone to get my data usage set up. After hours of troubleshooting over the phone with Verizon, they've some up with the conclusion that I have to be in the US, and on the Verizon network to register the phone. I have always been on the global data plan. So, basically right now I'm with a smartphone that has zero smartphone capabilities. is another way to get this phone activated.
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Jun 7, 2010
Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?
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Jan 6, 2010
So my old, wine covered Storm is gone and I got a brand new replacement from Telus today. Hurray! I backed up the old phone and restored it backup on the new one, but all my third party apps are gone (Telus told me that they should transfer, but I was skeptical). Is there anyway to get these back without having to re-download them all? There's two or three that I actually paid for... it would suck to have to re-buy them!
I'm looking at BlackBerry Desktop Manager, and there's an option to import 3rd party apps from the old phone to the new one, but you need to have both phones at the same time I think. Not too handy!
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