BB Storm 9500 :: Error With Connecting To BIS?
Jun 26, 2010
I bought Verizon Storm 2 9550 in February in Malaysia. My service provider is DiGi. Today, DiGi informed me that their system is unable to work with Verizon phones. Another service provider, Maxis doesn't have this problem. Please advise or I will have to purchase a new Storm 2 9520 to stay with DiGi.
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Jan 13, 2010
I am needing to upgrade to the OS v.5 but my Storm is not connecting to Desktop Manager. I can see that it's connected to my laptop by checking under My Computer. I've repeatedly done a hard reset for my Storm and also uninstalled/reinstalled the Desktop software, restarted my laptop. I also disabled Norton and Windows Firewall. Neither worked. I also decided to do a "wipe handheld" which SORTA worked but doesn't work. Desktop Manager recognizes the Storm connection but still remains disconnected and the phone continues to flash the screen "Connecting to desktop" and goes away. The last time my Storm was able to connect to the Desktop software was in August of 2009 when I was able to backup my data. Now, not only can I upgrade my OS, I can't restore my data because for some reason the phone and Desktop manager will not maintain a connection. I'm beyond frustrated at this point.
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Apr 9, 2010
I have a Blackberry 9523 that was a Verizon Phone but is now unlocked and utilizing At&t service.I downloaded BB App World to the phone with no problem. When I touch the icon to connect I get error message "Blackberry App World is having trouble connecting to BB App W server. Verify your network connection and try again."
1) the new work connection is working fine.
2) I have downloaded the B App W app twice so far still introduces. Any ideas that can help me?
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Feb 4, 2010
I had a question about the 9500. Im currently using the 9530 from verizon and was thinking about selling it and getting a 9500 cuz i have t-mobile and im tired of the EDGE/edge problem.....I was just curious if any of you happen to know if the 9500 has the EDGE/edge problem that the 9530 has with T-Mobile.
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Feb 12, 2010
I have a 9530 storm and have two JVM codes and i dont know what they mean.....if anyone can help i would really appreciate it!! the code reads- a system-JVM:INFO....I need to know what it means so i can possibly fix the problem. Also my phone doesnt read my memory card, any thoughts, its not the card because it works in other phones.
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Sep 6, 2010
i just changed my phone from an iphone to a blackberry I was updating my OS? or i think it was.long story short, it doesnot have a reboot loop (it did and i tried almost everything that ppl suggested)not only I have 507 error when its NOT connected to a pc but also when i connect it to my pc it has only a black dead screen with red led light (not flashing).DM doesnt recognize my bb, LOADER doesnt either, I removed & reinstalled like 20 times since yesterday.
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Apr 21, 2010
I am trying to synch my Storm and keep getting the following message:
Error Code ox8004fd28 check documentation
I have uninstalled/reinstalled and updated. Problem persists. Have checked on line help resources and fail to find anything useful.
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Jul 22, 2010
I recently ought a BB Storm2 9550 for couple of days it was working well but i got some connection problem so I was told to change the software which i did successfuly but there was still sone problem in browsing the internet. then again I was downloading the software but in between my laptop went into hibernation mode by the time I could recover it. the Device showed error 523 then again i tried to reconnect it but in vain. the Desktop Manager couldnt detect it. and I took the battery out and then tried to restart but it gave error 200.
Now it is not starting nor is getting connected to Desktop manager. I need some experts to help me out here there are not many people who can help me with the device.
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Jan 3, 2010
Got this the other day while trying to get vzaccess mgr to work...anyway..reloaded .328 with DM and when i booted up i had 49 some mb app...knew that didnt look right so got to looking and noticed that it did not install BBM or BB maps...i download bb messenger w no problem ota...but BB maps i cannot find... is there an OTA link for BB maps?
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Mar 8, 2010
Most of the time, my Storm charges fine. Plug it in, wait a few hours, and the battery is good to go.Sometimes though, it is plugged in for hours, 16 hours this time, and the power bar is still empty. If I unplug the phone, it shuts off. I mention this to forestall the "make sure it's plugged in, lol" comments. Obviously it's getting some juice, since the phone stays powered up, the battery just isn't charging.One time I had to leave the phone plugged in for three days before it started to charge.Does anyone have any suggestions?
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Feb 24, 2010
Everything seems to be working on my bb storm 9530. i have att plan.i cant send or recieve picture messages. i think either the service books are messed up or somethign else is wrong. i get no mms record found. i been reading and cant find a solution. if anyone knows an easy fix i can do from the handheld, great, but i dont want to do somethign dramatic like reinstall the os etc.
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Apr 29, 2010
my storm is set to loud profile yet my ringer my alarms all sound all together will not play neither will any videos stored or from the browser I get the uncaught exception closing player message on videos..
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Jan 1, 2010
I am having the same issues as a lot of you where i am unable to use my camera, when I try to open it I get the following error message 'Could not start the camera. Close other apps and try opening the camera again'. I have closed apps, rebooted the phone and all to no avail. I have read through some of the posts but still cant find an answer, is there anyone out there that can help me please?
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Jan 8, 2010
Starting blackberry app. world shuts down the phone and I need to restart. See "Uncaught exemption net.rim.vm.StackOverFlowError".
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Mar 13, 2010
Yesterday I hooked my Storm I to my computer to make a backup as I do each month. Desktop Manager told me that a componet on the phone had an update so I let it go trough the process. My phone restarted during the update and then entered into a seemingly endless cycle of restarting.I tried reconnecting my phone but to no avail it would only contiue it's cycle. I then followed the instructions on how to save a nuked berry but every time it would get to the point of restarting the phone it would get stuck in that cycle again.This morning I took my phone to my local VZW store and explained what happened. The tech replaced my phone with a refurb. I came home and hooked it up to my computer to restore my contacts and the phone went to a white screen and restarted. Yet again it was stuck in this endless cycle until I unplugged it. When I removed this one from the computer it would boot like normal.I tried this a number of times with the same result. I then removed desktop manger and the phone software from my computer along with all drivers and RIM related files. I restarted then downloaded desktop manager and reinstalled. I restarted my computer again for good measure then tried to restore my contacts again. Sadly the same thing happened - once I plug the phone in a white screen comes up and it restarts over and over. Hopefully someone has an idea because I'm lost.
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Mar 10, 2010
One second I'm texting my friend. Next second I get a white screen that says JVM Error. I restart the phone, and EVERY ******* THING IS GONE. CONTACTS, CALANDER APPOINTMENTS, MEMOS, GONE. Why? This phone...This phone is a piece of JUNK. I've had it for over a year now. This..over 100 contacts I have to get b ack. This is fantastic.
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Mar 21, 2010
my screen stopped working so I went into verizon and they replaced my phone (9530). I went home and it was working great, when I went to plug it into my computer I got a WSOD that said MTP error and restarted the phone. I tried on two different computers at home both with desktop manager on them but both of them cause this error and restart as soon as i plug it in so im not able to update the os, backup, restore, or do anything via my computer. I went back into verizon today and switched out phones again, luckily I took my laptop in with me to test it out. This phone is doing the same thing. We plugged it into the computer at verizon and hooked it up to desktop manager and it worked fine.
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Mar 17, 2010
In my world, whatsApp Messenger says its installed and an upgrade is available. 24 MB are free it shows.when i hit upgrade from 2.0.1826.424 to 2.1.1955.124, i get an error:'WhatsApp Messenger is not available for download from App World'.
What does this error mean?I downloaded this app a few weeks ago, using appworld & paypal was used. it has been working fine ...why cant i upgrade?I contaced WhatsApp support, and they said that its an AppWorld / PayPal issue.
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Jan 20, 2010
When syncing device (BB storm 1 9500) the device and the computer talk and compare each others records. When I click accept changes I get an error message from Intellisync "Connector specific error" and synchronization stops. I have checked my wife's device (BB storm 1 9500) and this problem does not occur. I use the same USB port, cable, and folder with all the same options. I therefore assume it is a fault with my device.
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May 1, 2010
I went to the Verizon place a couple of days ago to see if they could get my phone to stop freezing and running slow. Well they accidentally deleted over half my pictures and my phone is the only place I have those pictures. Well luckily, I thought, I have a backup file and my pictures will be on there. But whenever I try to run it I get the error "data not recognized by desktop!" Some of these pictures are really really important to me and I want them back. Is there anything I can do to make the backup file work? Will it even contain the pictures? I have a blackberry storm and the verizon place said I have the most updated software.
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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Jan 25, 2010
I just updated my storm 9530 with the ver.5.0 and since a got this version i'm not able to synch with my outlook 2003. Always got this message in french "Erreur spécifique à connector" wich means "specific error at connector".
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Jun 22, 2010
Having problem by always getting this message:
Your BlackBerry Application Loader needs to be updated before your can continue. Do you want to update now? [Yes / No] .... and it's looping!
I click YES, and followed all the update steps until finish (even I restart my laptop to be safe), then when I wanted to use the Application Loader, it tells me again that it needs to be updated !!! on and on and on ... until I gave up.
Device: BlackBerry Storm2 9550
OS: OS 5
Desktop Manager: 5.0.1
Windows: Windows XP
Been searching the net and asking left, right and center but no one can give any solutions,
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Apr 17, 2010
I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?
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Jul 8, 2010
Blackberry sent me a message that an upgrade was available for one of my game applications "Shoppers Paradise". When I click on the link to download the upgrade, it gives me an error message that the upgrade is not available through App World.Is there anyone else having this issue? Is Blackberry working on this issue?
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Jan 23, 2010
I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated
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Feb 11, 2010
Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.
It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.
I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.
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