BB Storm 9500 :: Error : "Your BlackBerry Application Loader Needs To Be Updated Before Your Can continue"
Jun 22, 2010
Having problem by always getting this message:
Your BlackBerry Application Loader needs to be updated before your can continue. Do you want to update now? [Yes / No] .... and it's looping!
I click YES, and followed all the update steps until finish (even I restart my laptop to be safe), then when I wanted to use the Application Loader, it tells me again that it needs to be updated !!! on and on and on ... until I gave up.
Device: BlackBerry Storm2 9550
OS: OS 5
Desktop Manager: 5.0.1
Windows: Windows XP
Been searching the net and asking left, right and center but no one can give any solutions,
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Jun 26, 2010
I've got a clean (wiped to factory reset) BB8800, with a first time installation of BB Desktop Manager on a new PC. The BBDM is 5.0.1.16. Everything is uncluttered with previous detritus.
However, when I connect the BB to the Desktop Manager, it asks me to update the Application Loader. I follow the instructions:
OK to upgrade
Disconnect BB
Click OK to close BBDM
Closes Desktop Manager,
Downloads 16Mb file
Goes to MS Installer
Verifies the files
Installs the files
It reopens the Desktop Manager
Then lo and behold, it asks me to UPDATE THE APPLICATION LOADER!!!
I'm on Application Loader 5.0.1.52. Is there any chance of downloading the newer Application Loader directly because everytime I go through the loop, it's downloading the installer files, and I can't find it in the cache.
Just for ref the BBDM components:
BBDM 5.0.1.16
DDDevMngr 4.1.0.14
RIM USB Driver 4.1.0.4
RIM Serial USB Driver 2.2.0.3
Application loader 5.0.1.52
RIMProgram 1.0.0.3
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Jan 24, 2010
I just updated my Storm to OS 5 using Desktop Manager and it backed up and restored everything except my existing MMS messages. Is there any way I can get these back? Can I find out if they are just not displaying somehow or if Desktop Manager backed them up and just didn't restore them?
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Mar 11, 2011
i am facing problem in application memory of my phone as without dnloading any new application in device phone application memory get vanished slowly it self , then it show error that application memory is low plz delete any application , so to run it smoothly i deleted many application , but after one or two days again application memory get accupied without dnloading any new application
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Jul 30, 2010
ok so im runnin 5.0.0.328 on tmobile..
apps downloaded:
twitter, facebook, googlemaps, player for Internet, patternlock lite, personal assistant, app world, bbm, memopad & tasks.
application memory: 10.3 mb
device memory: 872.5 mb
how can i raise my app memory?
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Jul 21, 2010
How many of 9500 users face problems with camera, keypad and other stuff? What is blackberry doing for such users who faces problem? Why there is no good service available for such costly handsets?Is after sales service of blackberry so bad?
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May 22, 2011
how I can unlock my Blackberry Storm 9500 mobile (not Storm2)?
I tried with the Instructions my Network Provider have given me. But they didnot work.
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Jan 4, 2010
I looked at some of the other similar threads on this subject, but my question really didn't get answered. Okay, I am on a Storm 1 (9530) on Verizon on OS version 5.0.0.328. I currently have Application Memory total of 128.0MB, but only 3.8MB free. My device memory and Media card memory are both about 97% free. The apps I use are: BB App World and FB, and the 3rd party apps are: iBerry Slider v 5.1 (the theme I'm currently using), Documents to Go, MeterBerry, Slacker Radio, StormLock and The Weather Channel. The first theme I downloaded was Appleberry, but I got bored with it quickly and deleted it. There were a couple of other apps I had, but I deleted those, in the hopes that I'd have more memory (one was BerryWeather; can't remember the others). None of my current apps uses that much memory, as far as I can tell - and certainly not anything near the 128.0MB limit. Not sure when, even after cleaning out the cache, using Memory Cleaner and doing a battery pull via MeterBerry, the app memory listed is still so low. Could the theme be draining it all? When I upgraded the OS to 5, should I have shrunk it? I'm not really sure what that means, just saw that expression on the Boards.
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Jan 10, 2010
How do you clear the call log from the phone application. When I go to the messages folder and open call log, and do a delete prior it clears them there. But when I hit the green key to use the phone and then the middle icon for call log, they are still listed there. I know I highlight one and scroll forever but I have like 6 months or more worth! And where is it set how long to keep call log?
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May 23, 2010
Brand new BB user.I have just received an error while trying to sync my Storm 2 9950 to my Outlook 2007 (Windows Vista).It is stopping while trying to sync the address book.It stops on record 223 of 449.A novice at the phone.
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Oct 14, 2012
I cannot update my email password because I get a message " The application has encountered an error and cannot continue" when I go to email settings.
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Jan 1, 2010
I'm trying to restart my phone like it would do once you delete a Application. Is there a way to do it without deleting a app?
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Jun 15, 2010
Boss man has a Storm 2. Somehow his Task Manager application is gone. How do I re-install?
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Feb 24, 2010
Storm 2 (9550) with Verizon, running v5.0.0.607 (Bundle 1020, Platform 4.2.0.275)When a new application requests application control permissions, I receive the "View" dialog box, which in turn delivers a screen that shows "RIM - Application Modules". I would then typically select the "Menu" button which allows me to "Save", "Set as Defaults", "Apply Defaults" or "Edit Defaults".The problem I am having is that "Save" does nothing. "Apply Defaults" does nothing. "Set as Defaults" is the only selection that works, my app then launches.Shouldn't "Save" and/or "Apply Defaults" do virtually the same thing considering I have all Permissions set to Allow.
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Mar 11, 2010
I instructed Map Loader to download Europe (no less) which happens to be a wopping 2.2 Gigabyte. It calculated probably pretty accurately that downloading Europe would cost 1 hours 9 minutes and 48 seconds. A decent figure. Having started the download I absentmindedly and without any evil will disconnected my phone mid-download after 45 min give or take to make a phone call. That made Map Loader scream with discomfort (Waiting for phone!!) and eventual crash, with a fancy .NET debug message displayed. Yes, my dear readers, Map Loader is written with some Visual tool from Redmond where I expected a nice Qt based application. This now meant that all work was for nothing and the next time I selected Europe for download I was surprised to find it hadn't shrunk and was still the 2.2 Gigabyte and would still take 1 hours and 9 minutes and 48 seconds (thanks, Data) to download.
Now, I did not disconnect my ISP, paid all the facility bills so actually there would be no reason why 87% or an odd 1.8Gig wouldn't be around sitting on my PC still so that only that last 13% needed a download and I would go ahead and fix a drink to have the download finished in an agreeable time. It would be nice for my and Nokia's bandwidth and the environment (not to mention Europe) to have Map Loader at least save partial data so that in case of an unfortunate attack on the connection between Map Loader and the hand-set at hand it would be able to continue where it left off.
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Mar 23, 2010
After my Storm is on sleep mode for awhile i press the screen to wake it up and a screen comes on with all of my applications listed. it says "The application memory available on your device is low. In the list below, select applications to delete."this has popped up a few times. i use ALL of my apps on a daily basis and my Storm hasn't been acting up so i think i'm good.anyone else having this issue pop up on their Storms? any fixes?
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Jan 22, 2010
I was going to try and log on to the internet using my storm 9530 and i noticed that i don't have a "browser" icon in my menu applications, so i couldn't access the internet to surf or download anything.. can anyone help me on how i could get the browser icon? i don't remember ever deleting any applications on my phone
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Feb 4, 2010
I had a question about the 9500. Im currently using the 9530 from verizon and was thinking about selling it and getting a 9500 cuz i have t-mobile and im tired of the EDGE/edge problem.....I was just curious if any of you happen to know if the 9500 has the EDGE/edge problem that the 9530 has with T-Mobile.
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Feb 12, 2010
I have a 9530 storm and have two JVM codes and i dont know what they mean.....if anyone can help i would really appreciate it!! the code reads- a system-JVM:INFO....I need to know what it means so i can possibly fix the problem. Also my phone doesnt read my memory card, any thoughts, its not the card because it works in other phones.
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Jun 26, 2010
I bought Verizon Storm 2 9550 in February in Malaysia. My service provider is DiGi. Today, DiGi informed me that their system is unable to work with Verizon phones. Another service provider, Maxis doesn't have this problem. Please advise or I will have to purchase a new Storm 2 9520 to stay with DiGi.
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Sep 6, 2010
i just changed my phone from an iphone to a blackberry I was updating my OS? or i think it was.long story short, it doesnot have a reboot loop (it did and i tried almost everything that ppl suggested)not only I have 507 error when its NOT connected to a pc but also when i connect it to my pc it has only a black dead screen with red led light (not flashing).DM doesnt recognize my bb, LOADER doesnt either, I removed & reinstalled like 20 times since yesterday.
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Apr 21, 2010
I am trying to synch my Storm and keep getting the following message:
Error Code ox8004fd28 check documentation
I have uninstalled/reinstalled and updated. Problem persists. Have checked on line help resources and fail to find anything useful.
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Jul 22, 2010
I recently ought a BB Storm2 9550 for couple of days it was working well but i got some connection problem so I was told to change the software which i did successfuly but there was still sone problem in browsing the internet. then again I was downloading the software but in between my laptop went into hibernation mode by the time I could recover it. the Device showed error 523 then again i tried to reconnect it but in vain. the Desktop Manager couldnt detect it. and I took the battery out and then tried to restart but it gave error 200.
Now it is not starting nor is getting connected to Desktop manager. I need some experts to help me out here there are not many people who can help me with the device.
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Jan 3, 2010
Got this the other day while trying to get vzaccess mgr to work...anyway..reloaded .328 with DM and when i booted up i had 49 some mb app...knew that didnt look right so got to looking and noticed that it did not install BBM or BB maps...i download bb messenger w no problem ota...but BB maps i cannot find... is there an OTA link for BB maps?
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Mar 8, 2010
Most of the time, my Storm charges fine. Plug it in, wait a few hours, and the battery is good to go.Sometimes though, it is plugged in for hours, 16 hours this time, and the power bar is still empty. If I unplug the phone, it shuts off. I mention this to forestall the "make sure it's plugged in, lol" comments. Obviously it's getting some juice, since the phone stays powered up, the battery just isn't charging.One time I had to leave the phone plugged in for three days before it started to charge.Does anyone have any suggestions?
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Feb 24, 2010
Everything seems to be working on my bb storm 9530. i have att plan.i cant send or recieve picture messages. i think either the service books are messed up or somethign else is wrong. i get no mms record found. i been reading and cant find a solution. if anyone knows an easy fix i can do from the handheld, great, but i dont want to do somethign dramatic like reinstall the os etc.
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Apr 29, 2010
my storm is set to loud profile yet my ringer my alarms all sound all together will not play neither will any videos stored or from the browser I get the uncaught exception closing player message on videos..
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Jan 1, 2010
I am having the same issues as a lot of you where i am unable to use my camera, when I try to open it I get the following error message 'Could not start the camera. Close other apps and try opening the camera again'. I have closed apps, rebooted the phone and all to no avail. I have read through some of the posts but still cant find an answer, is there anyone out there that can help me please?
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Jan 8, 2010
Starting blackberry app. world shuts down the phone and I need to restart. See "Uncaught exemption net.rim.vm.StackOverFlowError".
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Mar 13, 2010
Yesterday I hooked my Storm I to my computer to make a backup as I do each month. Desktop Manager told me that a componet on the phone had an update so I let it go trough the process. My phone restarted during the update and then entered into a seemingly endless cycle of restarting.I tried reconnecting my phone but to no avail it would only contiue it's cycle. I then followed the instructions on how to save a nuked berry but every time it would get to the point of restarting the phone it would get stuck in that cycle again.This morning I took my phone to my local VZW store and explained what happened. The tech replaced my phone with a refurb. I came home and hooked it up to my computer to restore my contacts and the phone went to a white screen and restarted. Yet again it was stuck in this endless cycle until I unplugged it. When I removed this one from the computer it would boot like normal.I tried this a number of times with the same result. I then removed desktop manger and the phone software from my computer along with all drivers and RIM related files. I restarted then downloaded desktop manager and reinstalled. I restarted my computer again for good measure then tried to restore my contacts again. Sadly the same thing happened - once I plug the phone in a white screen comes up and it restarts over and over. Hopefully someone has an idea because I'm lost.
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Mar 10, 2010
One second I'm texting my friend. Next second I get a white screen that says JVM Error. I restart the phone, and EVERY ******* THING IS GONE. CONTACTS, CALANDER APPOINTMENTS, MEMOS, GONE. Why? This phone...This phone is a piece of JUNK. I've had it for over a year now. This..over 100 contacts I have to get b ack. This is fantastic.
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