Upgraded my Storm 2 9550 to v5.0.0.1015 and desktop software to v6.0.0.43. Media sync's fine. No sync with any Outlook conduits. I receive an Intellisync "unknow error" dialog box and the sync completely shuts down. Can't change any of the configuration settings as well. Receive the same "unknown error".
View 3 RepliesI have a Blackbery storm 9530 with software version 5.0.0.328 installed. I am using Windows Vista and trying to sync with Outlook 2007. Prior to a recent upgrade of the DM, I was able to sync my Calendar and Contacts. Now I get Blackberry Desktop Synchronization error "Determining the root configuration of main system" and then a Intellisync error follows displaying "Unknown error reported". I am unable to complete the sync.
View 1 Replies View RelatedI duly upgraded to Blackberry Desktop Software 6 when notified by automatic update check. Unfortunately, I had to downgrade back to 5.0.1 as I could not complete Organizer synchronization - I kept getting an error message saying that an unknown error had occurred. There didn't seem to be any log files I could look at to see what might be causing the problem.
View 4 Replies View RelatedWhen trying to sync my curve 9300 with outlook contacts & calander through my laptop a box comes up with 'unknown error reported' and stops the sync process.
I've tried rebooting etc but still get the error message
We recently upgraded my wife's Blackberry to a Curve 3G 9330. When we try to sync to Outlook (non-Exchange), we encounter an error with the contacts (address book). The Desktop Software simply indicates an "unknown error" - not particularly facilitate. We've narrowed it down to a potentially bad contact record on the Blackberry, but cannot find a way to delete it. The options menu will not come up on the Blackberry for this one record. We've try to sync the device by overwriting the contacts with new data from Outlook, but still get's the same error message. I cannot find any information on erasing/deleting the complete contact list on the Blackberry.
View 3 Replies View RelatedI recently upgraded ACT 2005 to ACT 2010, along with getting a new server and firewall. Once the new server and firewall were up and running, I needed a new user profile on my PC. After doing this, I can no longer sync my Blackberry Tour. Desktop Manager recognizes the device, but every time I hit the sync button I get an "unknown error" message.
View 4 Replies View RelatedWhen i sync my blackberry to outlook all the tasks go into my phone as a time of 0:00 (midnight) Whereas my tasks all have proper times for them set in outlook? I have around 4000 tasks and this is really a major problem !Is there something i am doing or is this an issue that can be fixed?
View 4 Replies View RelatedWhen I try to sync with Outlook 2003 I get the error 'folder is no longer part of the system data source or the folder could not be found' I have spent the morning updating the BB desktop software which took hours even though the phone is straight out of the box, 250mb worth. The email sync tick box is also greyed out but the wireless sync work a dream no probs at all but I would like to get my contacts on there along with email folders and such.
View 8 Replies View RelatedI am receiving error message 0x80043ade when I try to configure my Tour with the new desktop manager and my Microsoft Office 2010 Outlook. I have Windows 7 OS.
View 15 Replies View RelatedHi when i want to sync my 9700 i am always getting the same unkown error message..DTM is version is 5.0.1.37 The 9700 is up2date as far as dtm is telling me.
View 4 Replies View RelatedI am using a Blackberry Torch and have the newest version of the Desktop Software (v6).When I try to setup my synchronization it gives me options for ASCII and Yahoo but not Outlook.What can I do? I have installed the software on several other laptops with their Blackberry Bold (both 9000 and 9700) and this hasnt been an issue.I have uninstalled and reinstalled the software but with no new luck.
View 6 Replies View RelatedI was told by a tele help agent at AT&T that Blackberry Desktop sync software was not able to be used if you are using Windows 7. I find this hard to believe but would really like to quit wasting time finding an answer if Blackberry does not support the new OS.I am also using Outlook 2010 with Windows 7 Premium and cannot get the Blackberry Desktop to sync with Outlook 2010 during set-up.I can't believe Blackberry didn't know a new Outlook was coming out and syncing would be one of those key tasks.
View 10 Replies View RelatedWith my wife, we got 2 BB Curve 8520 and we're now trying to sync both of them with our Outlook 2003 SP3 on XP SP3. Both do the same thing:
1/ First sync goes well, the BB calendar gets filled up,
2/ Everything syncs well during a few days,
3/ One day, the sync tells us it will delete 3000+ elements on Outlook, of course I click Reject and cancel the sync,
4/ I restart OK by synching one-dir from Outlook tp BB,
5/ A few days after, it returns to step 3 and is behaving bad again.
I can't get any durable solution, the only thing I got is a workaround that lasts only a few days.
Our BB version (mine/my wife's) :
- Platform : 4.2.0.118 / 4.2.0.135
- Application : 4.6.1.274 / 4.6.1.314
I've got a BB9700, Bold 2.At home, Outlook, it syncs happily. At work, with Lotus Notes, it crashed when "updating the devide calendar". There was no issue a few months ago doing exactly the same thing.I'm not sure if it's related, but for some stupid reason I installed Facebook and accidently got the calendar to sync with facebook. I have now removed all entries for the Facebook calendar and al the Service book for Facebook calendar, so it now doesn't appear anywhere.
Facebook is blocked by works firewall, so I therefore assumed that was the problem, hence deleting all my calendar entries associated to Facebook.I've tried syncing with both Bluetooth and the cable.
Well I have been trying to get this @*** thing working for the last @*## week. My Dell was fried by a power spike. The Blackberry was in my pocket well away from the power spike. My current configuration is:
Windows 7 Home Premium
Acer Aspire 7540
4 GB of Memory 64 Bit Operating System
Blackberry Storm 9530, Platform Version 4.2.0.179, Application Version 5.0.0.419
1. I have installed the latest version of the Desktop Software via downloiad.
2. I spent most of today with tech support from Telus.
3. Neither MSS or MTP will work. We have installed and reinstalled all of the software atleast 3 or 4 times.
4. The Windows troubleshooter knows there is a problem and fails. It says (really helpful). USB Mass Storage Device has a driver problem. It also tries to install the MTP driver and fails. What is strange is that there is some communication going on between the Blackberry and the PC.
5. I can not get anything off the Blackberry (photos etc.).
6. The Blackberry does not work with Outlook 2010.
How can RIM possibly stay competitve when they can not even support the two largest platorms out there (Windows 7 64 bit and Outlook 2010). This is a symptom of massive problems for the future of this company. I can not talk to RIM. They want me to talk to Telus. Telus says there is nothing they can do. I basically have a Blackberry that is little more than a simple phone. If the @#*# thing did not cost so much I would just pitch it and get an iPhone.
Your carrier: VIP Croatia
OS: WinXP SP3 x86
Office 2010 (Outlook 2010)
Did a battery pull fix your issue? No (if you think of disable USB power)
BT device model/version (you will have to look at the BT device):
Trying to start "Configure settings" and this all the time breaks.
Have reinstalled (install on clean PC also) this 6 version. reset intellisync dir...tc...all waht I found on this forum.
What to do? How to get basic enterpise option to synchro outlook contact ONLY!!!!!????
Please help this is imposible to be in such a brand with so much problems and no explanation at all.
I have tried to reload blackberry computer software 6.1 on my laptop and I have restore my phone to factory settings and nothing is not working for me. I cannot synchronized my phone with blackberry apps world. I get a error saying all the time : An unknown error has occurred (EC).
View 2 Replies View RelatedI have Blackberry storm 9530. I have received after every call the below message:"Supplementary service error: Unknown Alphabet".I do not know why I receive this message. I rebooted the mobile more times and still have the problem.
View 2 Replies View RelatedKies 3 always crashes with an "Unknown Error" when trying to sync my Outlook 2007 calendar. Contacts and Tasks sync okay.
I've literally spent hours on the phone with Samsung (lack of) technical support with no resolution. They are in fact blaming Outlook claiming that this "Unknown Error" is an Outlook error and not a Kies 3 error (I doubt that). Their other suggestion is a factory reset on the phone which I don't want to do or to try another PC.
Using Windows 7 Pro, latest updates to Kies 3 and latest firmware updated today on the phone.
I can't seem to find a way to sync the email on my Outlook Desktop to my E63. I bought this phone because it promised to sync with Outlook. I assumed that mean ALL of Outlook. It syncs very well with everything but the email. My problem is that I operate remotely and that my desktop email runs on Outlook 2007, which pulls my email off an IMAP4 server. I know the phone can do IMAP4 by itself.
The problem is when my Outlook pulls the messages from the IMAP4 server, it also deletes them from the server, making them inaccessible to the phone. Additionally, this is my private phone and I don't want to incur extra charges on account of my work. I like the ability to download the messages to my phone during a sync, take them with me, answer/delete/file them, and then have those actions carried out in Outlook when I sync the next time.
I used to be able to sync my calendar from outlook to my Bold no problem. Now, the sync routine within the Blackberry Desktop application just skips calendar sync completely, nothing in the log file, just gives a little beep. Tasks, contacts, memo all sync fine. I have updated all device SW (5.0.0) and desktop versions. I have done hard resets, combined all calendars to one, etc.
View 11 Replies View RelatedI have an 8350 nextel, outlook office 07 and desktop software version 6.0.1.18. I recently changes jobs and put my new information into my phone and I am now working from home so I have never needed this before. my email is sending and receiving no problem, my calendar is syncing perfectly but my contacts will not sync. the sync process seems to work from the software (it goes thru the motions) but when I look in outlook, no contactsI have looked around the net for possible solution and even tried most of the things I've seen...to no avail. I just want to get the contacts off my phone and into my outlook.
View 5 Replies View RelatedI have BDM 5 installed on windows XP and worked fine with outlook 2003 synchronization. Recently, I have installed outlook 2010 beta planning to move to MS Office 2010. The problem is that BDM does not synchronize with outlook 2010. What solution could you provide me?
View 4 Replies View RelatedSync with older Outlooks work.Syncing with Outlook 2010 does not.AT&T says it is a known problem and suggested not installing 2010.They say the problem is on RIMS end and they have no idea when RIM will solve this problem.
View 8 Replies View RelatedCan anyone help me, my Bold 9000 has stopped syncing with Outlook, email and address book is fine? I have BB Desktop V5?
View 9 Replies View RelatedUsing Outlook as POP but have been syncing calendar to blackberry 8830 device for some time now with no issues. Yesterday all Outlook calendar entries disappeared but entries are still on the blackberry. Reset synchronization and seems to update Outlook with any new ones and also update blackberry with any new calendar entries made in Outlook but none of original entries that are on BB will go to Outlook. Is there a way to export from the BB and import into Outlook. We have tried multiple things like one-way sync, device wins, etc. Don't want to lose entries on BB since there are tons. Just need to get them to Outlook. Any help is appreciated.
View 4 Replies View RelatedHow do I sync my calendar from iphone 4 to Outlook Express on desktop?
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iPhone 4
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View 2 Replies View RelatedI am using 9530 unlocked phone, and it is enterprise activated phone, recently I completely wiped the data on that device, and try to re-install the OS, I can't able to reinstall the OS when I download the same from Blackberry website. It is throwing "unknown error occurred".
View 3 Replies View RelatedWhen setting up the desktop software to sync with BB, a stage is reached asking for a source to be selected (Yahoo / Outlook / none / etc). As I am working with Outlook only, if I could I would select this for each, but it only appears as an option for 'Contacts'. For some reason Outlook is not offered as an option for either calendar or tasks. What is more odd is that I have successfully used the same BB and PC in the past with the Desktop software, but for some reason it just stopped working. I have tried removing and reinstalling both v5 and v6 without success. I suspect the problem might be the phone rather than the software - but heh, what do I know!
View 4 Replies View RelatedI do not have wireless sync capabilities so I need to do it through Desktop manager and when I try it says:"Synchronization is currently unavailable for:Address Book Because the application is configured for wireless synchronization Desktop Sync for the above application will be disabled click help for information an how to disable wireless Synchronization on your device" "If wireless data synchronization is available for your BlackBerry® device, but you want to synchronize your organizer data using the BlackBerry® Desktop Manager, verify that wireless data synchronization is turned off on your device. Click Help on your device for more information about wireless data synchronization."
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