BB Curve :: Can't Sync Outlook Address Book Via Desktop Manager
Apr 27, 2010
I do not have wireless sync capabilities so I need to do it through Desktop manager and when I try it says:"Synchronization is currently unavailable for:Address Book Because the application is configured for wireless synchronization Desktop Sync for the above application will be disabled click help for information an how to disable wireless Synchronization on your device" "If wireless data synchronization is available for your BlackBerry® device, but you want to synchronize your organizer data using the BlackBerry® Desktop Manager, verify that wireless data synchronization is turned off on your device. Click Help on your device for more information about wireless data synchronization."
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Sep 22, 2011
I recently readded the newest version of Desktop Manager and am using the Blackberry Curve 3G. I have Windows Vista operating system and every time I try to use Intellisync to sync my Yahoo Address book with the device the program stops working. What am I doing wrong? I've tried to uninstall Desktop Manager and reinstall and it keeps happening.
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Jan 25, 2010
I have been synching both Yahoo Address Book and Yahoo Calendar successfully for months.Suddenly, Address Book no longer synchs.Yahoo calendar still works.The problem occurs aftew Desktop reads all the contacts.It halts while "Synchronization Progress reading from Yahoo Address Book" displays.That message has displayed for up to an hour with no progress.I then disconnect and halt Desktop.I can still synch Yahoo Calendar.I have not updated desktop or device software.
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May 5, 2010
Have just acquired my first BB Curve 8520 and it's been a total nightmare, it will not sync Contacts from Outlook and although Bluetooth is set to my old Sony Ericsson it will not accept Contacts?
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Aug 7, 2011
How do you synch your contacts when the Blackberry 8530 software calls them "address book" and Outlook calls them "contacts"?
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Feb 18, 2010
I am sure that this information is probably posted somewhere in these forums, but Ive tried 5-6 different searches and cant find what I need to know, so thought I'd try a post. I only want to transfer a portion of the contacts in my Outlook 2007 address book over to my BB, and keep those contacts through each synchronization (dont want to synchronize and have them all show up).
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Aug 28, 2010
I can't sync my address book with Outlook anymore. It gets to "Reading from Microsoft Outlook Address Book - Record 13 of 111 Records" and then stalls out with an error code - 0x80043ac9. Its the same thing EVERY time, but I think it has to be something in the berry, cause I've tried on 2 computers and no go (exactly the same errors). Any idea's what might be wrong, or what I might be able to do to fix this?
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Jul 5, 2011
I am trying to sync to my MAC via Blackberry Desktop Software for MAC. It worked fine the first time, but now it tells me that the Contacts are configured to sync wirelessly, and that I should turn that feature off.1. I can't find how to do so. It says that I need to open the Address book and see it in Options, but a... The app is not called Address book, but Contact, and I don't see that Option there b.... It would be nice to do it wirelessly, but I don't know how to!
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Nov 22, 2011
I have been syncing outlook, calendar, address book contacts, task and memos, to my blackberry storm 9550 using outlook 2007 for about 2 years. I recently ugraded outlook to 2010.I can still sync, calendar, tasks and memos, but get a "not installed" for the address book contacts.I have reinstall blackberry desktop and tried to reconfigure.I still get "not installed for the address book contacts
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Aug 10, 2011
New here and a tad bit upset with my failure to synch the address book. I had it in originally, I used a 'skype out' product to export skype contacts to Outlook, then I usefully synced to Outlook, but had a bunch of repeated addresses. Found a solution to delete address book and to reimport from Outlook. Successfully deleted address book on BB. Tires to sync but now it fails to do so. I have reinstall 1, battery, 2, SIM card, 3 desktop program. The synch starts - to be certain- I even go so far as the option to approve the sync or snot. Then it begins to do the syncing and the countdown of addresses yet to by synced clicks downward, as it should, then there's a 'bink' sound, and then nothing, and I check my BB, and no addresses have moved over. I have tried SEVRAL TIMES even 'syncing all' I have arranged for the synch to be for the addresses only. I have arranged for it to be from the computer to the BB. Hopeless. Extremely frustrated.
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Jan 3, 2011
I recently purchased Outlook 2010 and BBM does not recognize the Address Book...it recognize everything else. I have tried to delete and then reinstall the latest version of BBM but it has not resolved the problem.
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Jun 29, 2012
Using Lion, I recently dropped Outlook 2011 in favor of Mail (did not uninstall though, do not want to).My problem is this, iTunes and iPhone won't sync with Address Book, they remain stuck on syncing with the Outlook address book. The issue is only for the address book, the iPhone syncs fine with iCal for some reason.
Info:
iPhone 4S, iOS 5.0.1
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May 23, 2010
Having just bought a "Bold 9700" I am new to the BlackBerry-World. I would like to sync my emails (e.g. the emails I wrote and sent on the road) and the adress book entries of the device (software version 5.0.0.423) with "Windows Mail" on my home computer (OS Visa, SP 2). Up to now I couldn't find out how to do this, either with the "Desktop Manager" (version 5.0.1) or with some other piece of software (???). Potentialy it looks like the "DesktopManager" could be up to this task, but the box to check for this is not highlighted, so I can not select this option.
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Feb 27, 2010
I have recently purchased a new laptop that uses the Windows 7 operating system. I downloaded Desktop Manager for this new PC and when I try to configure the synchronization with my Blackberry to Outlook 2007 I keep getting a runtime error.
I spoke with technical support at Verizon and they told me that I was not able to sync my Blackberry to Outlook because it is not yet compatible with Windows 7.
Can anyone verify if that is true and know if Blackberry will soon be able to use all sync options - email, contacts, etc. - with Windows 7? I know have to continue to sync with another PC.
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Mar 24, 2011
A couple of weeks ago, I updated my device software and my BBDesktop software. Subsequently, my Outlook Address book will not sync and the Desktop software shows it disabled
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Mar 2, 2011
I have a Blackberry 8520 curve which does the job perfectly apart from one little problem im having. I sync my calender with Outlook few times a week which works fine when I sync one way. Phones > Outlook. unplug, replug, Outlook to Phone.If I try and sync both ways, it just doesnt happen and gives me some error message. I'm using windows 7 and have the latest Desktop Manager software.
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Apr 12, 2010
So why does Desktop Manager force me to use it? I despise Outlook and have for years. I've always used Thunderbird for email. If Blackberry wants to squirrel away my data in Outlook, I guess I can't do anything about that. At least it is somewhere. But why is Desktop Manager incapable of locating Outlook unless it is set as default email? I'm about tired of setting it just to sync my calendar and then resetting it when I am done.
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Jul 4, 2010
Trying to Sync via PC patch cable the BB Address Book (Contacts) with MS Outlook Contacts.Set-up failing apparently because wireless data sync with the Bold is turned ON. Can't locate referenced setting on the device to turn OFF.
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Feb 29, 2012
i have blackberry 9810 and i want to send my contacts from my address book on my macbook pro to my blackberry . i installed the blackberry desktop software Then I connect my blacberry to my macbook pro and the sync started .the calender , notes , tasks was Synchronized and every thing was ok but the contacts didnt Synchronize and I do not know why..
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Jul 26, 2010
I have a person who when I make the connection between their BB Desktop Manager and their Outlook Profile all of a sudden outlook sends all incoming email to the Junk E-mail folder.Another behavior is that if I add the sender to the Safe Sender List, the next email from that person will show up in both the outlook Inbox and the Junk-Email folder.Any help would be great as I think I have everything setup correctly.If I break just the email outlook profile connection the problem goes away. AKA, Outlook doesn't put emails into the junk folder that shouldn't go there.
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Jan 30, 2010
So I want to start syncing my address book and calendar. I really want to to sync my calendar as a back up. I notice my BB still deletes some entries even tho I have it set to NEVER delete entries.I use Live.com (Hotmail) for my email if that makes a difference and I have about 4 or 5 different email accounts.
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Aug 29, 2010
Carrier: Verizon
Blackberry Curve 8330
Recently I upgraded my Desktop Manager to Version 6.0.0.40 and now I can't transfer media files to my Curve 8330.One thing I tried was to update my device OS to 4.5.0.175, this did not work.The DM shows that Media Options are not available,that I have to trun on mass storage mode from the device.Under the options menu on my 8330, I open Media Card and sure enough Media Card Support is On, Mass Storage Support is On, and Auto Enable Mass Storage Mode is On (I've tried when I switch to Prompt, but that did not work either).I've removed the media card, reinserted it, reformatted it, made sure it was recognized by my device (it is), so obviously the problem is with the Desktop Manager. With previous versions, I had no problems with Media Sync, only with the new DM version. The DM will recognize my device when plugged in via USB and I can sync my Organizer with no issues.What else can I try to get my DM - Media Sync to work with my 8330?
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May 2, 2011
I have a Blackberry 9300 Curve. When I sync my BB using desktop manager the time zone re-sets itself from GMT Dublin London time to Eniwetok-12 gmt ( I don't even know were Eniwetok is) . Here's some of the settings and systems information. On the Blackberry under Date and Time the update time is set to automatic, time zone- 12 hour-auto update. On the Desktop Software I have all the default settings to standard 2 way sync default with Microsoft Outlook 2007. The time zone on my computer is GMT London Dublin. I am running on Windows 7 - 64 bit.
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Oct 4, 2010
I just got the Curve 9300. I can't seem to sync the contacts and calendar with my Mac's BB Desktop Manager. It shows the message, "... turn off wireless synchronization by opening Address Book on the device... etc." There isn't such an option available.
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Feb 24, 2011
I am a new user to BB Torch. I have the newest version of BB Desktop Software but I can't find Contacts Book on it.
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May 3, 2010
I have an 8310 that has been syncing just fine wtih my MC Outlook 2007 calendar (on XP SP3) - until the last week. I have changed nothing that I know of - other than a month+ ago, updated the BB device to the current, but it was still working fine after that upgrade.Last week my entries that I had in my outlook synced to my BB, but were then delted from outllook and I can not get them to sync back to outlook. I have changed the sync settings to sync to one-way and two-way - nothing seems to get them back to my outlook.I have just tried updating destop manager to 5.0.1.37 - still nothing.
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May 14, 2010
I am new to Blackberry desktop manager for mac. It is all set up and first sync is done without a problem. Now when I try to sync, I get a message that over 600 of my past calendar items will be deleted if I continue with sync. I need to keep previous calendar items, is there a way to solve this problem and not delete past events? I am sorry for asking this question, I am just new and very unsure of what I am doing. I had used missing sync before, but when my blackberry had to be replaced, new blackberry wouldn't work so I wanted to try desktop manager.
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Aug 22, 2010
I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.
DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?
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Jun 18, 2010
At work, we use Novell Groupwise. Calendar syncs fine, but BB Desktop Manager crashes when I sync addresses. I can load one-way from the computer to the BB, but not the other way. I may have a corrupt address, but haven't been able to get it all to work. What do I do to stop this?
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Feb 21, 2011
I have an 8350 nextel, outlook office 07 and desktop software version 6.0.1.18. I recently changes jobs and put my new information into my phone and I am now working from home so I have never needed this before. my email is sending and receiving no problem, my calendar is syncing perfectly but my contacts will not sync. the sync process seems to work from the software (it goes thru the motions) but when I look in outlook, no contactsI have looked around the net for possible solution and even tried most of the things I've seen...to no avail. I just want to get the contacts off my phone and into my outlook.
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Jun 8, 2010
I have a Blackberry 8330 curve that was purchased in October 2008.I loaded the Desktop Manager software from the disk that came with the phone. For a long while I was able to synche my calendar on the phone along with tasks, addresses,etc to outlook. Occasionally after finishing an error box would come up the Blackberry had detected an error and did I want to report it. I closed out the box since I was done working. About a week ago I was no longer able to synch and this error box would come up immediately. I have tried removing the software and downloading the version 5.0 software, hard re-setting the phone (which almost worked). I have updated to Internet Explorer 8 but this problem occured earlier as well.Last night I was able to back-up the device and set synchronization settings after the hard reset of the phone but now I cannot do anything. Desktop Manager opens fine, connects to my blackberry fine but as soon as I hit "Synch" it pops up the error message and whether I hit debug, don't send a report or send a report it closes me out completely.
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