BB Curve :: Desktop Manager Stops Working When Syncing Address Book
Sep 22, 2011
I recently readded the newest version of Desktop Manager and am using the Blackberry Curve 3G. I have Windows Vista operating system and every time I try to use Intellisync to sync my Yahoo Address book with the device the program stops working. What am I doing wrong? I've tried to uninstall Desktop Manager and reinstall and it keeps happening.
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Apr 27, 2010
I do not have wireless sync capabilities so I need to do it through Desktop manager and when I try it says:"Synchronization is currently unavailable for:Address Book Because the application is configured for wireless synchronization Desktop Sync for the above application will be disabled click help for information an how to disable wireless Synchronization on your device" "If wireless data synchronization is available for your BlackBerry® device, but you want to synchronize your organizer data using the BlackBerry® Desktop Manager, verify that wireless data synchronization is turned off on your device. Click Help on your device for more information about wireless data synchronization."
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Jan 25, 2010
I have been synching both Yahoo Address Book and Yahoo Calendar successfully for months.Suddenly, Address Book no longer synchs.Yahoo calendar still works.The problem occurs aftew Desktop reads all the contacts.It halts while "Synchronization Progress reading from Yahoo Address Book" displays.That message has displayed for up to an hour with no progress.I then disconnect and halt Desktop.I can still synch Yahoo Calendar.I have not updated desktop or device software.
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Dec 24, 2011
After several years of easily syncing my BlackBerry Curve 8530 to my Mac, I suddenly can't do it. I get the following error message: The Address Book database cannot be accessed for synchronization. For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Software Knowledge Base.I can't find KB19454 in the database. I can't find a way to call BlackBerry to resolve this. My Sprint store won't touch my Mac (and vice versa).
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Mar 28, 2011
Curve 8530 on Verizon Wireless Access to Corporate resources and email via BESI also access Gmail from the deviceRight now I am not synching over the air - that has never worked. I'm using Desktop Manager, and recently downgraded to Version 5.01. When I connect the device and configure for Address Book sync the application starts the process, then craps out without synching. I've rebooted the PC, reloaded the application without success.
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Dec 24, 2010
I got a new 8520 recently and on Monday. Hooked it up to my PC and transferred all my Address Book Contacts & Calendar to the phone using Desktop Manager.Next day I got the activation code from my company and put it in and hey presto I was getting emails. Next day I connected it back up to my PC to make some changes to my Calendar and after that the emails stopped.I had to get a new activation code and it was back online however the day after that after I connected again to Desktop Manager it stopped receiving emails again. Back receiving emails again after getting another activation code.Speaking to others in my company who have BB, they have said their contacts & calendar automatically update on the phone when they change it on their PC but it doesn't happen on mine.Any ideas to help me out? Where am I going wrong?After the first time I got the activation code and connected to the PC, it wouldn't sync the Address Book Contacts as it said it was set up for wireless synchronisation but I never set that up?
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Feb 24, 2011
I am a new user to BB Torch. I have the newest version of BB Desktop Software but I can't find Contacts Book on it.
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Sep 6, 2011
The first smartphone I got was the iPhone...The first iPhone that existed pretty much... I liked it but then I started a Telecom company and since we were partnered with Telus and I wanted to get paid a percentage of my bill, I switched over to the Blackberry WORLD PHONE...8830 if I'm not mistaken. I had a lot of issues with that phone and went through 9 of them until I got tired of it and switched back to the solid iPhone.Since then I got a Mac and my address book syncs with my phone.One of the only things stopping me right now from switching to the Blackberry 9900 is a question really.
#1. Can I sync my MAC address book with the Bold 9900?
#2. When I port over my 1650 contacts to my new phone, will all the notes and birthdays go with it..If it can't be done, I guess it's iPhone 5.
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Aug 29, 2010
Carrier: Verizon
Blackberry Curve 8330
Recently I upgraded my Desktop Manager to Version 6.0.0.40 and now I can't transfer media files to my Curve 8330.One thing I tried was to update my device OS to 4.5.0.175, this did not work.The DM shows that Media Options are not available,that I have to trun on mass storage mode from the device.Under the options menu on my 8330, I open Media Card and sure enough Media Card Support is On, Mass Storage Support is On, and Auto Enable Mass Storage Mode is On (I've tried when I switch to Prompt, but that did not work either).I've removed the media card, reinserted it, reformatted it, made sure it was recognized by my device (it is), so obviously the problem is with the Desktop Manager. With previous versions, I had no problems with Media Sync, only with the new DM version. The DM will recognize my device when plugged in via USB and I can sync my Organizer with no issues.What else can I try to get my DM - Media Sync to work with my 8330?
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Jul 5, 2011
I am trying to sync to my MAC via Blackberry Desktop Software for MAC. It worked fine the first time, but now it tells me that the Contacts are configured to sync wirelessly, and that I should turn that feature off.1. I can't find how to do so. It says that I need to open the Address book and see it in Options, but a... The app is not called Address book, but Contact, and I don't see that Option there b.... It would be nice to do it wirelessly, but I don't know how to!
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Oct 1, 2011
Trying to sync BB tour 9630 w/desktop Microsoft outlook but organizer says the address book not installed.doesn't appear that contacts are on BB either.
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Aug 24, 2011
have 6.0 on my Bold 9700 and am using Desktop 6.1.0.35. In the organizer it saysAddress book, calender, memo, and tasks are not installed. Will not let me sync. I have wiped the BB several times and retried. nothing seems to work. I have read many posts but can not find anything to work.
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Aug 27, 2010
I just recently downloaded the BB DS6 and now my Address Book will not sync. On the Sync screen, it is grayed out and says "not installed". I never had this problem until I downloaded the new desktop software. I can't update my contacts from Outlook 2003 to my phone. Calendar, Memopad and Tasks sync fine.
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Aug 9, 2011
The contacts in my Bold 9780 are not syncing with the address book in my Macbook Pro. Eg new contacts that I've created in Bold do not appear in the address book. I did not have this problem previously until last week.
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Sep 12, 2014
I find that if I enter something on Outlook (using Windows), an entry in the Contacts or in the Calendar, it does sync with my ipad/iphone. But when I enter on the ipad/iphone, it does not sync with Outlook at all. I have resorted to emailing myself and then entering it when I'm at the computer. I've read here on the forums and tried various things but it doesn't seem to work.
Info:
iPhone 5s, iOS 7.1.2
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Aug 12, 2011
I am having problems syncing facebook and skype to my address book. When I install either app and select the option to sync, all that gets created is an 'unknown' group containing all the contacts from these services, none of which are ever linked to my contact list.
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Feb 18, 2010
I am sure that this information is probably posted somewhere in these forums, but Ive tried 5-6 different searches and cant find what I need to know, so thought I'd try a post. I only want to transfer a portion of the contacts in my Outlook 2007 address book over to my BB, and keep those contacts through each synchronization (dont want to synchronize and have them all show up).
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May 25, 2011
When syncing my address book, all my Outlook contacts were deleted. How can I migrate the address/contacts on my Torch 9800 to my Outlook?
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Mar 22, 2012
My Contacts are not syncing to iPhone after making lots (200 - 300) edits in Address Book on my MBP. The edits do not appear on the iPhone. It's asthough the data is not even recognised. I've r=tried resetting sync history in iSync prefs, as well clicking on 'replacing data for next sync only' option in iTunes. No success.
Info:
MacBook Pro 3.02 GHz, 15, Mac OS X (10.6.8), 8GB RAM, 3 iPods, iPhone 3GS, iPad
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Jan 20, 2012
I was trying to create a sub folder in my address book & now I can't find my original add book. The add book icon is still there, but there are no contacts in it. The best i remember i hit filter and chose business & typed in a name for what i thought would be a new folder or group. i'm not sure what happened, but I can't see any of my contacts. I have switched from personl to business & back again & it says "no contacts" on both. But if I go to email & put in a letter all of my old contacts that begin with that letter show up. & my speed dials still work. But if i go to sms/mms & do compose sms it shows "No Addresses"....well I spoke too soon...now if i go to email & type in a letter it don't show a list of ppl that begin with that letter.... I have tried taking the battery out with the phone off & on & it's still the same....
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Nov 14, 2011
I have S'ony Xperia X8. The address book icon desappear of the screen corner (emails/music/numbers and address book). How can I put it in that place again?
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May 23, 2010
Having just bought a "Bold 9700" I am new to the BlackBerry-World. I would like to sync my emails (e.g. the emails I wrote and sent on the road) and the adress book entries of the device (software version 5.0.0.423) with "Windows Mail" on my home computer (OS Visa, SP 2). Up to now I couldn't find out how to do this, either with the "Desktop Manager" (version 5.0.1) or with some other piece of software (???). Potentialy it looks like the "DesktopManager" could be up to this task, but the box to check for this is not highlighted, so I can not select this option.
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Jan 15, 2015
I'm having trouble syncing all of my contacts from my Samsung Galaxy S5 to my new 2015 Chevy Malibu. When I pair the devices it will ask me on my phone if the car has permission to access my contacts and I'll say yes. When I go into the phonebook on the car or try to voice dial by a name it only pulls 10ish contacts from my phone. I've tried re-pairing, turning off wifi and re-pairing, making sure 4g is on and re-pairing to no avail. Again.
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May 13, 2011
I have 2 contacts lists on my blackberry, one under desktop and the other under my email address. When I sync to outlook using the desktop manager it only syncs the contacts on my email contact list and not the desktop. How I get it to sync both contact lists?
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Feb 29, 2012
i have blackberry 9810 and i want to send my contacts from my address book on my macbook pro to my blackberry . i installed the blackberry desktop software Then I connect my blacberry to my macbook pro and the sync started .the calender , notes , tasks was Synchronized and every thing was ok but the contacts didnt Synchronize and I do not know why..
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Feb 2, 2010
I have been using my Blackberry Curve 8320 as an IP modem using the latest update of the Desktop Manager. I have t-Mobile. Yesterday while my laptop was connected thru the BB IP modem, the USB tether was disconnected. Now I cannot connect using the IP modem feature. I get error messages that say the remote server does not respond (original message), there is a hardware error (current message), plus my wireless carrier may have turned off the service and to check my profiles to make sure my radio is on. I contacted T-Mobile and they indicated the service had not been turned off. My profiles appear to be accurate and my radio is on. Does anyone have any ideas on how to get my IP modem working again?
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May 17, 2012
My Desktop Manager and Torch were working beautifully together until a week or two ago. Now it will connect and says it's synching, but nothing gets transfered. When I try to close out the Desktop Manager, it shows that it is disconnecting, then just hangs there, and I have to use CTRL ALT DEL to close the program. I NEED the data on my BB and I am worried that it hasn't updated or synched properly in over a week.
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Aug 11, 2011
Droid X was 2.2 (Froyo) - paired beautifully with my car's bluetooth - Address Book - display names and phone numbers perfectly.On Friday , August 5, 2011, I selected to upgrade to 2.3 (Gingerbread).Everything seemed perfect.New bells, new whistles.I received error message trying to text. I received unexplained promblems seeking access to the internet. I tried calling home and the error message surprised me. I was no longer active. I needed to contact Verizon to reactivate my phone. I asked why my phone was deactivated. I was assured my phone was not deactivated and was walked thru a "re-activation process". I have now done this twice in the past 5 days.My car's bluetooth has alos allowed me to viewed the phone address book by "name' of my telephone number, including the telephone number.First name, last name and telephone number. So, while driving, bluetooth enabled, select the name of the person I want to call, push the button and viola!... hands free calling via my car's bluetooth.Now that I have upgraded... No "name' is listed, only the telephone numbers. I met with my local Verizon sales support person. He was stumped.We deleted the pairing, reinstalled the pairing 3 times. Still no address book by "name"... Stumped.
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Jun 25, 2010
I just bought a blackberry 9700 yesterday and i am having trouble with the device manager. After installation, i plug the blackberry using the usb into my laptop (windows 7) and it says Device Manager has stopped working and wants me to close the program. I have uninstalled it and re-downloaded it again and again but the same error keeps happening. I don't know what to do!
Problem signature:
Problem Event Name: APPCRASH
Application Name: DesktopMgr.exe
Application Version: 5.0.1.18
Application Timestamp: 4a8f1751
Fault Module Name: DesktopMgr.exe
Fault Module Version: 5.0.1.18
Fault Module Timestamp: 4a8f1751
Exception Code: c0000005
Exception Offset: 000e6535
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 403f
Additional Information 2: 403f35dd908937b530ffdc22ba261dd5
Additional Information 3: 9f45
Additional Information 4: 9f455bf85c8eaf21790c645909366eab
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Mar 29, 2010
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
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Jan 26, 2011
i have a blackberry curve 8520. at the momment i have 288 contacts but i can not add more. I go to menu, address book, new contact, the window give me the options, i add the information (name, phone, email, etc) and when i want to save the contact it do not save
i tried to reboot removing the battery for a minute and restart but still with the same problem.
Also i figured out that when y sync my bb with the desktop manager, the address book is not sync it says (Adress book not installed) that is why i can not swipe the contacts to reinstall the info because i have no back up of the address book
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