BB Curve 8300 :: Media Sync Not Working With New Desktop Manager?
Aug 29, 2010
Carrier: Verizon
Blackberry Curve 8330
Recently I upgraded my Desktop Manager to Version 6.0.0.40 and now I can't transfer media files to my Curve 8330.One thing I tried was to update my device OS to 4.5.0.175, this did not work.The DM shows that Media Options are not available,that I have to trun on mass storage mode from the device.Under the options menu on my 8330, I open Media Card and sure enough Media Card Support is On, Mass Storage Support is On, and Auto Enable Mass Storage Mode is On (I've tried when I switch to Prompt, but that did not work either).I've removed the media card, reinserted it, reformatted it, made sure it was recognized by my device (it is), so obviously the problem is with the Desktop Manager. With previous versions, I had no problems with Media Sync, only with the new DM version. The DM will recognize my device when plugged in via USB and I can sync my Organizer with no issues.What else can I try to get my DM - Media Sync to work with my 8330?
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Jan 24, 2010
Since upgrading to Version 5.0.1 neither the media manger nor blackberry media synch now work. the media manager always prompts to install and downloads but then does nothing. The blackberry media sync gets so far after launch the gives an error message. I have tried uninstalling and reinstalling a number of times but cannot get the media manager to install so cannot now get any media off my phone or on to it. Any ideas anyone?
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May 14, 2010
I am new to Blackberry desktop manager for mac. It is all set up and first sync is done without a problem. Now when I try to sync, I get a message that over 600 of my past calendar items will be deleted if I continue with sync. I need to keep previous calendar items, is there a way to solve this problem and not delete past events? I am sorry for asking this question, I am just new and very unsure of what I am doing. I had used missing sync before, but when my blackberry had to be replaced, new blackberry wouldn't work so I wanted to try desktop manager.
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Jan 14, 2010
Can you add contacts using the Desktop Manager software? I'm really, really lost on how to enter them without having to type them in with the tiny little keyboard.
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Apr 1, 2010
have had my Pearl Flip for less than 6 months. The Desktop Manager & Media Sync have NEVER worked completely, even ater many, many uninstalls and re-installs.
BB Pearl 8220 Flip
EDGE Wi-Fi
v 4.6.0.222 (Platform 4.1.0.80)
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Feb 8, 2010
I'm new to the Blackberry Forum and would really appreciate some help! I bought a new blackberry, installed the OS from the Black Berry Website, but the desktop manager had no applications on it. My blackberry did not have blackberry messenger and notepad/memopad. I was able to download blackberry messenger, and that does show up on my desktop manager now, but I haven't found a notepad/memopad to download. Can anyone offer suggestions as to how I can get a notepad on my blackberry?
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Apr 12, 2010
So why does Desktop Manager force me to use it? I despise Outlook and have for years. I've always used Thunderbird for email. If Blackberry wants to squirrel away my data in Outlook, I guess I can't do anything about that. At least it is somewhere. But why is Desktop Manager incapable of locating Outlook unless it is set as default email? I'm about tired of setting it just to sync my calendar and then resetting it when I am done.
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Jan 25, 2010
I have been synching both Yahoo Address Book and Yahoo Calendar successfully for months.Suddenly, Address Book no longer synchs.Yahoo calendar still works.The problem occurs aftew Desktop reads all the contacts.It halts while "Synchronization Progress reading from Yahoo Address Book" displays.That message has displayed for up to an hour with no progress.I then disconnect and halt Desktop.I can still synch Yahoo Calendar.I have not updated desktop or device software.
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May 3, 2010
I have an 8310 that has been syncing just fine wtih my MC Outlook 2007 calendar (on XP SP3) - until the last week. I have changed nothing that I know of - other than a month+ ago, updated the BB device to the current, but it was still working fine after that upgrade.Last week my entries that I had in my outlook synced to my BB, but were then delted from outllook and I can not get them to sync back to outlook. I have changed the sync settings to sync to one-way and two-way - nothing seems to get them back to my outlook.I have just tried updating destop manager to 5.0.1.37 - still nothing.
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Jun 23, 2010
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: blackberry media sync.exe
Problem Signature 02: 3.0.0.36
Problem Signature 03: 4b2ab1b7
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275af7
Problem Signature 07: 344b
Problem Signature 08: 15a
Problem Signature 09: System.UnauthorizedAccess
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
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May 2, 2011
I have a Blackberry 9300 Curve. When I sync my BB using desktop manager the time zone re-sets itself from GMT Dublin London time to Eniwetok-12 gmt ( I don't even know were Eniwetok is) . Here's some of the settings and systems information. On the Blackberry under Date and Time the update time is set to automatic, time zone- 12 hour-auto update. On the Desktop Software I have all the default settings to standard 2 way sync default with Microsoft Outlook 2007. The time zone on my computer is GMT London Dublin. I am running on Windows 7 - 64 bit.
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Apr 27, 2010
I do not have wireless sync capabilities so I need to do it through Desktop manager and when I try it says:"Synchronization is currently unavailable for:Address Book Because the application is configured for wireless synchronization Desktop Sync for the above application will be disabled click help for information an how to disable wireless Synchronization on your device" "If wireless data synchronization is available for your BlackBerry® device, but you want to synchronize your organizer data using the BlackBerry® Desktop Manager, verify that wireless data synchronization is turned off on your device. Click Help on your device for more information about wireless data synchronization."
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Aug 22, 2010
I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.
DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?
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Jun 18, 2010
At work, we use Novell Groupwise. Calendar syncs fine, but BB Desktop Manager crashes when I sync addresses. I can load one-way from the computer to the BB, but not the other way. I may have a corrupt address, but haven't been able to get it all to work. What do I do to stop this?
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Jun 8, 2010
I have a Blackberry 8330 curve that was purchased in October 2008.I loaded the Desktop Manager software from the disk that came with the phone. For a long while I was able to synche my calendar on the phone along with tasks, addresses,etc to outlook. Occasionally after finishing an error box would come up the Blackberry had detected an error and did I want to report it. I closed out the box since I was done working. About a week ago I was no longer able to synch and this error box would come up immediately. I have tried removing the software and downloading the version 5.0 software, hard re-setting the phone (which almost worked). I have updated to Internet Explorer 8 but this problem occured earlier as well.Last night I was able to back-up the device and set synchronization settings after the hard reset of the phone but now I cannot do anything. Desktop Manager opens fine, connects to my blackberry fine but as soon as I hit "Synch" it pops up the error message and whether I hit debug, don't send a report or send a report it closes me out completely.
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Sep 22, 2011
I recently readded the newest version of Desktop Manager and am using the Blackberry Curve 3G. I have Windows Vista operating system and every time I try to use Intellisync to sync my Yahoo Address book with the device the program stops working. What am I doing wrong? I've tried to uninstall Desktop Manager and reinstall and it keeps happening.
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Aug 29, 2010
So I installed the new OS for the 9700 (5.0.0.862 - Vodafone) and my desktop manager isn't letting me add new media files or anything like that. It keeps telling me that I have to turn on Mass Storage Mode for this to work. I have desktop manager 6.
My phone is an unlocked AT&T Bold 9700 and my service provider is Fido (Canada).How do I fix this guys? I'm relatively new to this whole blackberry stuff.
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Jan 18, 2010
I just got a new curve 8320 and I've installed the Blackberry Desktop Manager v 5.0.1.18
It connects to my BB fine via usb cable but in Add/Remove Applications, it comes up blank with the message "No software is available for your device".
Also, when I try to install the Media Manager, it gets stuck at "downloaded 59.7MB out of (unknown)" and then the loading box just disappears. I've tried just reclicking the Install button and the same things happens.
I've tried to look online for the Media Manager file to download separately but nothing came up.
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May 31, 2010
I recently went on vacation and had my phone turned off for a week. When I returned, I found that the email on my BB is no longer synched with the computer. If I check a message on the BB and mark it as read, then it is okay on the computer. But, if I open a message on the computer, it is still listed as unread on the BB. How can I fix this?
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Jan 6, 2010
I have a Blackberry Curve 8300 I just got. I need to sync my Outlook Calendar information on my work computer. At work we are NO LONGER using Exchange Server. It gave up the ghost a couple of years ago for some unknown reason and there were not fixes available according to IT.Anyway, I connect the device but do not find applications that will work. No ali or alx files to be found. The whole reason I went to this phone was because it was supposed to work with Outlook from what I understood, and get email.
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Jul 31, 2010
I have Storm (9500) and I've been trying for a few hours to transfer photos from my media card to my PC. Every time I connect to Media Sync with my Storm, I receive a messages saying my device is not recognised and to make sure the card is inserted correctly etc. here is what I have done and I still receive the same message -
Taken out the media card and reinserted it
Taken out the battery and reinserted it
turned all the settings in (Options Memory) to on
Auto Enable Mass Sttorage Mode when Connected is set to Yes
Tried connecting to all USB ports on the PC ( I have 4)
PC OS is Windows 7
I've checked for all possible updates on BlackBerry Software (Device and Desktop and Media Sync) I have a completely updates Storm in terms of Software.
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Sep 16, 2012
When I try to sync my contacts the desktop manager reads all the contacts on the blackberry and on Outlook but when it finally comes to syncing up it says 'unable to access local folders. If your outlook profile uses a hotmail connector, you much create a local data store.' I do not use a hotmail connector so I don't know what to do to make this work.
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Apr 14, 2012
I cannot sync my Outlook calendar when using BB desktop Manager. I get a error message pop up window saying "Intellisync" "Connector error" The the synchronization is cancelled.
I am on a personal contract and this is not connected through BB enterprise. My e-mail accounts are fine and I get these on my BB
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Aug 16, 2010
will the Torch sync with Desktop Manager 5.x.?
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Feb 28, 2010
Have bold 9700 - desktop manager 5.0.1 - outlook 2007
will not sync calendars - says available applications are none, ASCII, Yahoo
did sync contacts but left some out and does not update
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Nov 25, 2012
Having a problem when trying to sync my 9810 torch to my desktop software manager as I do not recall password. I tried the 3 attempts but failed. All my data was lost but I was able to recover data from a previous backup in June.I Do not want this to happen again so what should I do , system on software manager does not mention how to change or recover password Note: I removed device already from software manager but it still ask for a password to re-connect?
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Aug 18, 2010
Can I sync my g mail contacts with my blackberry via desktop manager?
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Aug 22, 2010
I downloaded Desktop Manager version 6 per a prompt from version 5 to update my software. Now everytime I sync my BB, it erases my wallpaper and sets it to the default. Totally irritating!My phone is a 9000 Blackberry Bold, my service provider is AT&T.
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Jan 13, 2010
I am trying to sync my Yahoo calendar with my Blackberry Bold 9700 via the Blackberry Desktop Manager (version 5.0.1) and am getting the error message "Connection to Yahoo server was lost" when the calendar sync is occurring. The only option on the screen is to press "OK". Once "OK" is pressed, the Blackberry Desktop Manager returns to the synchronization screen. The address book syncs successfully, but the calendar does not. I have tried syncing one way and both ways without success.
A few notes about the environment: I am using the newer version of Yahoo Calendar which I have seen recommended on other postings. I am using standard Yahoo not the small biz version. I have seen this recommended, too.I am connecting my Blackberry Bold 9700 to my laptop via the USB cable that is supplied by Blackberry.
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Mar 8, 2010
I have a Blackberry Bold 9700.I run Outlook 2010 and Plaxo.How can I get BlackBerry Desktop Manager to sync my contacts and Calendar with either of these applications?
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Jan 27, 2010
Since this month, I have not been able to sync my BB calendar and contacts with my Yahoo account using the BB desktop manager. The process starts, but it never passes the address book part (it freezes and eventually crashes). I contacted Yahoo and they referred me to their Yahoo Intellisync. Which they don't support. I would switch to Google, but I recently changed my e-mail account; doing so one more time would be bad for business.
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