BB Pearl 8100 :: Desktop Manager And Media Sync Never Worked
Apr 1, 2010
have had my Pearl Flip for less than 6 months. The Desktop Manager & Media Sync have NEVER worked completely, even ater many, many uninstalls and re-installs.
BB Pearl 8220 Flip
EDGE Wi-Fi
v 4.6.0.222 (Platform 4.1.0.80)
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Feb 1, 2010
My wife and I each have a Blackberry phone. One is an 8100 the other is an 8200. I cannot figure out how to backup them both up on the same PC with Windows Vista. The Desktop Manager software does not seem to allow two different phones. I also have tried to install two different versions of Desktop Manager in different directories without success. How can I back them both up?
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Apr 29, 2010
I"m trying to get video converted correctly on my Black Berry flip phone, but I can't seem to figure out how to convert the video with the Roxio Media manager so that the video is saved sideways.. So when I play it in my Black Berry Flip it fills up the whole screen.
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Jan 24, 2010
Since upgrading to Version 5.0.1 neither the media manger nor blackberry media synch now work. the media manager always prompts to install and downloads but then does nothing. The blackberry media sync gets so far after launch the gives an error message. I have tried uninstalling and reinstalling a number of times but cannot get the media manager to install so cannot now get any media off my phone or on to it. Any ideas anyone?
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Aug 29, 2010
Carrier: Verizon
Blackberry Curve 8330
Recently I upgraded my Desktop Manager to Version 6.0.0.40 and now I can't transfer media files to my Curve 8330.One thing I tried was to update my device OS to 4.5.0.175, this did not work.The DM shows that Media Options are not available,that I have to trun on mass storage mode from the device.Under the options menu on my 8330, I open Media Card and sure enough Media Card Support is On, Mass Storage Support is On, and Auto Enable Mass Storage Mode is On (I've tried when I switch to Prompt, but that did not work either).I've removed the media card, reinserted it, reformatted it, made sure it was recognized by my device (it is), so obviously the problem is with the Desktop Manager. With previous versions, I had no problems with Media Sync, only with the new DM version. The DM will recognize my device when plugged in via USB and I can sync my Organizer with no issues.What else can I try to get my DM - Media Sync to work with my 8330?
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Mar 10, 2010
I have had a Blackberry 8100 for a while. All worked well with my old Pentium 4. I have moved ovet to an i7 processor and Windows 7. I have read a few messages on here and have corrected the USB power problem. I have downloaded and installed Drivers DM4.5_B13 and now the connection is seen by DM. I have a problem now that some of the program is in English and some is in another language! I'm guessing it's Arabic or similar. Things like Microsoft Outlook Takvim and in the fields section one side says Title and the other says Unvan or Address on one is Eposta Adres.
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Apr 25, 2010
I had a 2GB media card and got a new, 8GB one and was wondering if there's any way to move everything I had stored on the first media card to the new one. Like would it work if I first moved it to the device memory and then switched media cards and moved it onto that one? And if so, how would I do that?
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Feb 28, 2010
Ive got my 8100 with a 2gb Media Card. The card works fine with BB. I can take pictures and store and even receive files via Bluetooth. The problem is that when I connect to my PC, it wont recognize as an external storage device. In DM it does recognize the BB showing my PIN. This means cable is not the problem. But the card wont show up in MY PC and doesn't work with Media Sync either.
Media Card Support: On
Encryption Mode: None
Mass Storage Mode Support: On
Auto Enable Mass Storage Mode When Connected: Yes
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Feb 9, 2010
I have a Pearl 8130.Is it possible to transfer some of my apps from the phone's internal memory to the media card? If so, will those apps still show up on my screen like normal?
I'd just like to free up some of my phone's memory if possible.Sprint, Pearl 8130 v4.5.0.175, DM v5.0.1.37, 8GB SD card
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Feb 6, 2010
Basically, i found a BlackBerry Pearl 8100 O2 on the street yesterday. I know this might upset some people, but im going to keep it. Because i need a new phone! Now how should i go on about this? will it work with just inserting my SIM ?
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Aug 21, 2010
Can anyone tell me if the Blackberry Desktop 6.0 properly supports synchronization between Outlook 2010 32-bit and a Pearl 8100 with device software v4.5.0.102 (Platform 2.7.0.85)?I first did a one-way sync from Outlook to my device (replacing all device data). That worked fine. However, using Calendar as an example, the next sync tried to delete all calendar entries from some point in 2009 and prior. It also identified changes to entries that were not changed at all!Sync'ing Task, Memos and Contacts yielded the same problem where items were identified as being changed when they were not.When trying different sequences of synchronization including doing a reset on my Pearl before resync'ing, I get different and inconsistent results.The Blackberry site says I have the latest version of device software, so...
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Jun 8, 2011
my BB Pearl 9105 is not being recognized by BB desktop manager v6 OR v5 windows is recognizing it and it is accessible through windows explorer but completely fails to connect to desktop manager. have re-installed and re-donwloaded it multiple times but its always the same.
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Aug 22, 2010
I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.
DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?
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Jun 18, 2010
At work, we use Novell Groupwise. Calendar syncs fine, but BB Desktop Manager crashes when I sync addresses. I can load one-way from the computer to the BB, but not the other way. I may have a corrupt address, but haven't been able to get it all to work. What do I do to stop this?
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Jun 8, 2010
I have a Blackberry 8330 curve that was purchased in October 2008.I loaded the Desktop Manager software from the disk that came with the phone. For a long while I was able to synche my calendar on the phone along with tasks, addresses,etc to outlook. Occasionally after finishing an error box would come up the Blackberry had detected an error and did I want to report it. I closed out the box since I was done working. About a week ago I was no longer able to synch and this error box would come up immediately. I have tried removing the software and downloading the version 5.0 software, hard re-setting the phone (which almost worked). I have updated to Internet Explorer 8 but this problem occured earlier as well.Last night I was able to back-up the device and set synchronization settings after the hard reset of the phone but now I cannot do anything. Desktop Manager opens fine, connects to my blackberry fine but as soon as I hit "Synch" it pops up the error message and whether I hit debug, don't send a report or send a report it closes me out completely.
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Aug 29, 2010
So I installed the new OS for the 9700 (5.0.0.862 - Vodafone) and my desktop manager isn't letting me add new media files or anything like that. It keeps telling me that I have to turn on Mass Storage Mode for this to work. I have desktop manager 6.
My phone is an unlocked AT&T Bold 9700 and my service provider is Fido (Canada).How do I fix this guys? I'm relatively new to this whole blackberry stuff.
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Jan 18, 2010
I just got a new curve 8320 and I've installed the Blackberry Desktop Manager v 5.0.1.18
It connects to my BB fine via usb cable but in Add/Remove Applications, it comes up blank with the message "No software is available for your device".
Also, when I try to install the Media Manager, it gets stuck at "downloaded 59.7MB out of (unknown)" and then the loading box just disappears. I've tried just reclicking the Install button and the same things happens.
I've tried to look online for the Media Manager file to download separately but nothing came up.
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Jul 31, 2010
I have Storm (9500) and I've been trying for a few hours to transfer photos from my media card to my PC. Every time I connect to Media Sync with my Storm, I receive a messages saying my device is not recognised and to make sure the card is inserted correctly etc. here is what I have done and I still receive the same message -
Taken out the media card and reinserted it
Taken out the battery and reinserted it
turned all the settings in (Options Memory) to on
Auto Enable Mass Sttorage Mode when Connected is set to Yes
Tried connecting to all USB ports on the PC ( I have 4)
PC OS is Windows 7
I've checked for all possible updates on BlackBerry Software (Device and Desktop and Media Sync) I have a completely updates Storm in terms of Software.
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Sep 16, 2012
When I try to sync my contacts the desktop manager reads all the contacts on the blackberry and on Outlook but when it finally comes to syncing up it says 'unable to access local folders. If your outlook profile uses a hotmail connector, you much create a local data store.' I do not use a hotmail connector so I don't know what to do to make this work.
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Apr 14, 2012
I cannot sync my Outlook calendar when using BB desktop Manager. I get a error message pop up window saying "Intellisync" "Connector error" The the synchronization is cancelled.
I am on a personal contract and this is not connected through BB enterprise. My e-mail accounts are fine and I get these on my BB
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Aug 16, 2010
will the Torch sync with Desktop Manager 5.x.?
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Feb 28, 2010
Have bold 9700 - desktop manager 5.0.1 - outlook 2007
will not sync calendars - says available applications are none, ASCII, Yahoo
did sync contacts but left some out and does not update
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Nov 25, 2012
Having a problem when trying to sync my 9810 torch to my desktop software manager as I do not recall password. I tried the 3 attempts but failed. All my data was lost but I was able to recover data from a previous backup in June.I Do not want this to happen again so what should I do , system on software manager does not mention how to change or recover password Note: I removed device already from software manager but it still ask for a password to re-connect?
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Aug 19, 2010
I need to move/copy contacts from my Nokia 6500 to bb 8220 pearl , i already downloaded the bb desktop software.
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Sep 6, 2010
I just got my hands on an old Blackberry 8100 (OS4.2.1.96)Sadly, I'm almost certain that this phone won't be able to run 5, but while I was in high school this was my favorite phone and I recently just received one..for free. The phone's trackball doesnt work(clicking the trackball scrolls up), and the volume up doesn't work either. I'm not really going to use the phone as cellular device, but I would rather just have it on my desk as a souvenir...in working condition as a backup.So I've decided to buy a new housing for it, probably fixing the trackball problem, and then this is where I'm not sure. Would the new housing fix the volume bar problem also? Or would I have to actual replace parts on the phone?
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Aug 18, 2010
Can I sync my g mail contacts with my blackberry via desktop manager?
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Aug 22, 2010
I downloaded Desktop Manager version 6 per a prompt from version 5 to update my software. Now everytime I sync my BB, it erases my wallpaper and sets it to the default. Totally irritating!My phone is a 9000 Blackberry Bold, my service provider is AT&T.
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May 2, 2011
I have a Blackberry 9300 Curve. When I sync my BB using desktop manager the time zone re-sets itself from GMT Dublin London time to Eniwetok-12 gmt ( I don't even know were Eniwetok is) . Here's some of the settings and systems information. On the Blackberry under Date and Time the update time is set to automatic, time zone- 12 hour-auto update. On the Desktop Software I have all the default settings to standard 2 way sync default with Microsoft Outlook 2007. The time zone on my computer is GMT London Dublin. I am running on Windows 7 - 64 bit.
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Apr 27, 2010
I do not have wireless sync capabilities so I need to do it through Desktop manager and when I try it says:"Synchronization is currently unavailable for:Address Book Because the application is configured for wireless synchronization Desktop Sync for the above application will be disabled click help for information an how to disable wireless Synchronization on your device" "If wireless data synchronization is available for your BlackBerry® device, but you want to synchronize your organizer data using the BlackBerry® Desktop Manager, verify that wireless data synchronization is turned off on your device. Click Help on your device for more information about wireless data synchronization."
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May 1, 2012
I have no problems up to yesterday and am now receiving a message - Intellisync Unknown Error -
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Jun 25, 2012
I need to sync my contacts with the Blackberry Desktop software, but can not deactivate the wireless feature in the phone. Can not find where to turn Wireless Off to update contacts
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