BB Pearl 8100 :: How To Backup 2 Different Phones With Desktop Manager?
Feb 1, 2010
My wife and I each have a Blackberry phone. One is an 8100 the other is an 8200. I cannot figure out how to backup them both up on the same PC with Windows Vista. The Desktop Manager software does not seem to allow two different phones. I also have tried to install two different versions of Desktop Manager in different directories without success. How can I back them both up?
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Apr 1, 2010
have had my Pearl Flip for less than 6 months. The Desktop Manager & Media Sync have NEVER worked completely, even ater many, many uninstalls and re-installs.
BB Pearl 8220 Flip
EDGE Wi-Fi
v 4.6.0.222 (Platform 4.1.0.80)
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Mar 10, 2010
I have had a Blackberry 8100 for a while. All worked well with my old Pentium 4. I have moved ovet to an i7 processor and Windows 7. I have read a few messages on here and have corrected the USB power problem. I have downloaded and installed Drivers DM4.5_B13 and now the connection is seen by DM. I have a problem now that some of the program is in English and some is in another language! I'm guessing it's Arabic or similar. Things like Microsoft Outlook Takvim and in the fields section one side says Title and the other says Unvan or Address on one is Eposta Adres.
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Aug 22, 2010
I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.
DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?
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Feb 6, 2010
Basically, i found a BlackBerry Pearl 8100 O2 on the street yesterday. I know this might upset some people, but im going to keep it. Because i need a new phone! Now how should i go on about this? will it work with just inserting my SIM ?
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Aug 21, 2010
Can anyone tell me if the Blackberry Desktop 6.0 properly supports synchronization between Outlook 2010 32-bit and a Pearl 8100 with device software v4.5.0.102 (Platform 2.7.0.85)?I first did a one-way sync from Outlook to my device (replacing all device data). That worked fine. However, using Calendar as an example, the next sync tried to delete all calendar entries from some point in 2009 and prior. It also identified changes to entries that were not changed at all!Sync'ing Task, Memos and Contacts yielded the same problem where items were identified as being changed when they were not.When trying different sequences of synchronization including doing a reset on my Pearl before resync'ing, I get different and inconsistent results.The Blackberry site says I have the latest version of device software, so...
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Jun 8, 2011
my BB Pearl 9105 is not being recognized by BB desktop manager v6 OR v5 windows is recognizing it and it is accessible through windows explorer but completely fails to connect to desktop manager. have re-installed and re-donwloaded it multiple times but its always the same.
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Apr 29, 2010
I"m trying to get video converted correctly on my Black Berry flip phone, but I can't seem to figure out how to convert the video with the Roxio Media manager so that the video is saved sideways.. So when I play it in my Black Berry Flip it fills up the whole screen.
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Mar 10, 2011
Is there a way to do a backup (in the SD memory) from the Handheld without using Desktop Manager
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Jan 1, 2012
I have a bold 9900, since the day I opened it and attached it to my computer.. it doesn't back up! I have a iMac with Snow Lepord. How do I get it to back up? It's on full warranty.
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Aug 19, 2010
I need to move/copy contacts from my Nokia 6500 to bb 8220 pearl , i already downloaded the bb desktop software.
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Sep 6, 2010
I just got my hands on an old Blackberry 8100 (OS4.2.1.96)Sadly, I'm almost certain that this phone won't be able to run 5, but while I was in high school this was my favorite phone and I recently just received one..for free. The phone's trackball doesnt work(clicking the trackball scrolls up), and the volume up doesn't work either. I'm not really going to use the phone as cellular device, but I would rather just have it on my desk as a souvenir...in working condition as a backup.So I've decided to buy a new housing for it, probably fixing the trackball problem, and then this is where I'm not sure. Would the new housing fix the volume bar problem also? Or would I have to actual replace parts on the phone?
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Jul 28, 2010
how to reset Pearl 8120 to the since I have some issues and I want to clear them.
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Aug 7, 2011
I am having a problem to upgrade the device software of my daughter Pearl 8100 from v4.2 to 4.5. The BB update web site does not recognize that is a new version of the device software available.
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Mar 29, 2010
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
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Aug 10, 2010
A client of ours had upgraded his version of Desktop manager to 6 from 5.something.There is no more link for the Redirector under START - PROGRAMS - BLACKBERRY..The icon for the redirector still shows up in his start menu, however, it says that it's not started.Where can I find the software with the new desktop manager? I've tried reinstalling the desktop manager already but still cannot find it, nor were there any options during the installation to include it.
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May 22, 2010
Some bacis information:
Device: Bold 9700 v5.0.0.593
Device PIN: 2228EE7B
PC OS: Windows Vista Home Basic 32bit SP2
Desktop Manager Version: 5.0.1.18 (installed from CD)
Installation of the DM went through fine. When it is started up, the following message is displayed:
"Before you begin, verify that your current Blackberry device is connected to your computer."
When I connect the device to the computer via USB cable, DM is forced to close.
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Aug 12, 2010
I, stupidly, recently upgraded to the new DM v6 when prompted to do so.Since then, I have not been able to prevent emails arriving wirelessly when my BB is plugged into the software.I WANT THAT ABILITY BACK! Ok, I realise I may be weird in not wanting to have to deal with emails twice (desktop AND on my BB) but I have been happily using my BB for untethered email only. So, the question is: how do I stop my BB receiving emails while it is plugged into the DM? (I've not yet tried rolling back to the previous version of DM as that kinda offends my sense of progress.
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Jan 25, 2010
I have been synching both Yahoo Address Book and Yahoo Calendar successfully for months.Suddenly, Address Book no longer synchs.Yahoo calendar still works.The problem occurs aftew Desktop reads all the contacts.It halts while "Synchronization Progress reading from Yahoo Address Book" displays.That message has displayed for up to an hour with no progress.I then disconnect and halt Desktop.I can still synch Yahoo Calendar.I have not updated desktop or device software.
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Apr 12, 2010
i just wanted to know if its possible to set up their blackberry manager in such a way that it automatically uploads files to to a computer once connected to a network?
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Jun 18, 2010
At work, we use Novell Groupwise. Calendar syncs fine, but BB Desktop Manager crashes when I sync addresses. I can load one-way from the computer to the BB, but not the other way. I may have a corrupt address, but haven't been able to get it all to work. What do I do to stop this?
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Feb 27, 2010
I've spent a week trying to get the desktop manager to detect my curve 8530 to no avail My pc windows xp professional detects it but not the manager Ive tried what i could find on blackberry forums as well as my providers support forums and nothings worked is there anything else i can do.
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Jul 26, 2010
I have a person who when I make the connection between their BB Desktop Manager and their Outlook Profile all of a sudden outlook sends all incoming email to the Junk E-mail folder.Another behavior is that if I add the sender to the Safe Sender List, the next email from that person will show up in both the outlook Inbox and the Junk-Email folder.Any help would be great as I think I have everything setup correctly.If I break just the email outlook profile connection the problem goes away. AKA, Outlook doesn't put emails into the junk folder that shouldn't go there.
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Feb 17, 2010
I am new to the community and would appreciate any assistance. I have two recent problems for which I am seeking troubleshooting advice. The priority problem is mentioned first below.I've just encountered this error message, "For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base" when attempting to sync my Curve 8320. I use a Mac, and I haven't run into any difficulties syncing since downloading the newer version of the Desktop Manager for Mac in Dec/Jan. I haven't been able to download the latest update though. I did see an early post by someone with the same difficulty, but I was unclear of the question posed, and thus I am hopeful for potential suggestions for resolution.The additional problem I've recently experienced is that I can't compose an SMS/MMS message. I can only reply to someone's message. When I try to simply send one, the screen defaults back to the list of messages. Please Note: I do not have wireless on my phone. I utilize Blackberry Desktop Manager Version 1.0.1 .Please also note that I am not able to access electronic messages daily but will attempt to return any responses/inquires as quickly as possible.
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Apr 27, 2010
Hi when i want to sync my 9700 i am always getting the same unkown error message..DTM is version is 5.0.1.37 The 9700 is up2date as far as dtm is telling me.
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Sep 17, 2010
I tried to use the blackberry desktop manager. Asked me to enter my pin. I did, it wouldnt accept it. I unplugged my phone to use it, it continued to tell me my password to unlock it as incorrect and rather than displaying the astrericks that it normally does when you enter the unlock password, it was displaying the actual characters so, I know that neither the keys are not faulty nor the password is incorrect. Its simply not accepting my password anymore.
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Jul 7, 2010
I have just installed Office 2010 licenced version and have had issues synchronizing with my Curve 8520. Error "No available message stores" appears".
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Jan 25, 2010
I have downloaded ver 5 desktop manager several times and it is not able to install. I have completely un-uninstalled the previous software and deleted the regristry keys, RIM. After downloading the new version of software (5.01) off of the BB website and extracting the files, it will ask to install in english and then my issue pops up: a windows installer window pops up, with information and no errors. then the installer closes. the installer closes out and will not continue. the desktop manager software will not load and i have tried several different downloads, cleaned installs and i even tried ver 4.6.
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Mar 12, 2010
Installed Desktop Manager 5.0.1, downloaded March 11, so it's as recent as can be. The documentation says there should be an "IP Modem" icon on the main screen. Not there. Re-installed, to be sure; still not there. Plowed through the on-line docs to find that the icon will be missing if there's no mdmgen.inf in my Windows (XP), but it's there. Yes, there's a "Standard Modem" in my computer modems list. So -- why no "IP Modem" icon? Don't know if this is relevant, but my Blackberry is a 9530 from Verizon.
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Apr 11, 2010
I just bought my Blackberry, plugged it into my computer and installed the desktop manager. I had many updates so I pressed okay and now it's in the process, but it has been on the 3rd task (out of 11) for quite a while, I'm not sure if it's supposed to take this long or if it's just frozen or messed up on my computer.
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Sep 4, 2010
So I had an older Curve, and now I have a brand new Curve 3g. The older phone has malfunctioned, and I can't use the keypad, but it still recongizes the software when plugged in, and i can charge it - this is why the data couldn't be transfered from my old phone to the new one at the Verizon store. So, I want all the contacts, my to-do lists/memopads, etc transfered into the new phone using Blackberry Manager on my PC (Vista). So i selected the 'Device Transfer Wizard" from the main menu, and followed instructions - i get an error message that tells me, basically, I "need to remove some applications from my existing device because there is not enough space on the new device to accomodate them:" I don't get this - the new phone has 256mb memory compared to 32mb in the old phone, and I don't even have apps on there except facebook (I tried to delete my apps on the old phone and all it showed me as having was Facebook.So, I tried un-checking various boxes on the screen that asks what i want to transfer, and even with them all un-checked it still tells me there is not enough room to transfer.Am I doing this wrong? i just want my contacts and to-do lists transfered to the new phone - I don't know what this thing about the "applications" and such is about but I just want my data transfered.I will say that the Blackberry Manager application that I have is very slow, non-intuitive, and generally a huge pain in the **bleep** to work with - I would think that a slick tech company like Blackberry would have a far better program than this "Blackberry Manager".. I am impressed with the Blackberry phones but dread using that Blackberry Manager every time I need to (such as when putting anew ringtone on my phone).
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