BB Torch :: Sync Failure With Outlook Address / Contact Book
Aug 10, 2011
New here and a tad bit upset with my failure to synch the address book. I had it in originally, I used a 'skype out' product to export skype contacts to Outlook, then I usefully synced to Outlook, but had a bunch of repeated addresses. Found a solution to delete address book and to reimport from Outlook. Successfully deleted address book on BB. Tires to sync but now it fails to do so. I have reinstall 1, battery, 2, SIM card, 3 desktop program. The synch starts - to be certain- I even go so far as the option to approve the sync or snot. Then it begins to do the syncing and the countdown of addresses yet to by synced clicks downward, as it should, then there's a 'bink' sound, and then nothing, and I check my BB, and no addresses have moved over. I have tried SEVRAL TIMES even 'syncing all' I have arranged for the synch to be for the addresses only. I have arranged for it to be from the computer to the BB. Hopeless. Extremely frustrated.
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Feb 29, 2012
i have blackberry 9810 and i want to send my contacts from my address book on my macbook pro to my blackberry . i installed the blackberry desktop software Then I connect my blacberry to my macbook pro and the sync started .the calender , notes , tasks was Synchronized and every thing was ok but the contacts didnt Synchronize and I do not know why..
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Aug 28, 2010
I can't sync my address book with Outlook anymore. It gets to "Reading from Microsoft Outlook Address Book - Record 13 of 111 Records" and then stalls out with an error code - 0x80043ac9. Its the same thing EVERY time, but I think it has to be something in the berry, cause I've tried on 2 computers and no go (exactly the same errors). Any idea's what might be wrong, or what I might be able to do to fix this?
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May 5, 2010
Have just acquired my first BB Curve 8520 and it's been a total nightmare, it will not sync Contacts from Outlook and although Bluetooth is set to my old Sony Ericsson it will not accept Contacts?
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Nov 22, 2011
I have been syncing outlook, calendar, address book contacts, task and memos, to my blackberry storm 9550 using outlook 2007 for about 2 years. I recently ugraded outlook to 2010.I can still sync, calendar, tasks and memos, but get a "not installed" for the address book contacts.I have reinstall blackberry desktop and tried to reconfigure.I still get "not installed for the address book contacts
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Apr 27, 2010
I do not have wireless sync capabilities so I need to do it through Desktop manager and when I try it says:"Synchronization is currently unavailable for:Address Book Because the application is configured for wireless synchronization Desktop Sync for the above application will be disabled click help for information an how to disable wireless Synchronization on your device" "If wireless data synchronization is available for your BlackBerry® device, but you want to synchronize your organizer data using the BlackBerry® Desktop Manager, verify that wireless data synchronization is turned off on your device. Click Help on your device for more information about wireless data synchronization."
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Aug 7, 2011
How do you synch your contacts when the Blackberry 8530 software calls them "address book" and Outlook calls them "contacts"?
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Jan 3, 2011
I recently purchased Outlook 2010 and BBM does not recognize the Address Book...it recognize everything else. I have tried to delete and then reinstall the latest version of BBM but it has not resolved the problem.
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Jun 29, 2012
Using Lion, I recently dropped Outlook 2011 in favor of Mail (did not uninstall though, do not want to).My problem is this, iTunes and iPhone won't sync with Address Book, they remain stuck on syncing with the Outlook address book. The issue is only for the address book, the iPhone syncs fine with iCal for some reason.
Info:
iPhone 4S, iOS 5.0.1
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May 25, 2011
When syncing my address book, all my Outlook contacts were deleted. How can I migrate the address/contacts on my Torch 9800 to my Outlook?
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Jun 27, 2010
I have an AT&T Blackberry Torch 9800. I am using Blackberry Internet Service (BIS).I need to disable the AT&T Address Book contact synchronization feature from my device.Prior to the activation of the AT&T Address Book contact synchronization feature, I was successfully syncing my Google contacts with the Default address book on the device. Now that the AT&T Address Book has been activated, syncing with my Google contacts is no longer possible.I have not discovered how to disable the AT&T Address Book contact synchronization feature. The only option available is to "sync now" (with AT&T Address Book).
I have performed a Security Wipe on the device. It appears that it does not disable the AT&T Address Book contact synchronization feature, which reappears again.On the AT&T Blackberry Torch 9800, under Setup, there are different icons for features you want to set up. One of them is called AT&T Address Book. When you click on that icon, it begins the registration process for AT&T Address Book. You have the choice to Accept or Decline.Once accepted, all future contacts created on the device can only be listed on the AT&T Address Book contact list. It is no longer possible to create contacts in the Default address book on the device.
<Blackberry Knowledge Base reference: AT&T Address Book>KB24080 - Synchronization with the AT&T Address Book in BlackBerry 6 the AT&T Address Book provides the ability to synchronize contacts on the BlackBerry® smartphone to an online AT&T Address Book that can be accessed by visiting [URL]. After an account is created, contacts can be added, edited, and viewed using this online resource. The contacts are saved on the AT&T network, and can be easily recovered or restored in the event of an upgrade, damage, or loss of a BlackBerry smartphone. Below is a list of features advertised with the AT&T Address Book: Automatic Backup: Your contacts on a compatible AT&T mobile phone are backed up to your AT&T Address Book, and changes you make are automatically saved. Online Access: Conveniently access, manage, and text message your contacts from a computer. Note: Contacts stored within the AT&T Address Book on the BlackBerry smartphone will not synchronize via the BlackBerry® Desktop Software to a Personal Information Management (PIM) application on the computer (for example, Microsoft Outlook). The BlackBerry Desktop Software is designed to synchronize information between a PIM application and the BlackBerry smartphone using the smartphone's default contact list service. As the AT&T Address Book creates its own service that is not accessible for synchronization (as it cannot be set as the default service for synchronization), the BlackBerry Desktop Software continues to synchronize with the default service and not the AT&T Address Book.Users will notice that their AT&T Address Book data does not transfer to their PIM application on their computers, but that the computer information is stored in a separate service on the BlackBerry smartphone after synchronization. This is by design.
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Jul 5, 2011
I am trying to sync to my MAC via Blackberry Desktop Software for MAC. It worked fine the first time, but now it tells me that the Contacts are configured to sync wirelessly, and that I should turn that feature off.1. I can't find how to do so. It says that I need to open the Address book and see it in Options, but a... The app is not called Address book, but Contact, and I don't see that Option there b.... It would be nice to do it wirelessly, but I don't know how to!
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Oct 12, 2011
I have both Outlook Express and Microsoft Outlook on my laptop, one is business & one is personal. When I sync my torch and laptop, only the Outlook Express address book is transferred to my blackberry. Do you know haow I can transfer the Microsoft Outlook address book?
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Jul 4, 2010
Trying to Sync via PC patch cable the BB Address Book (Contacts) with MS Outlook Contacts.Set-up failing apparently because wireless data sync with the Bold is turned ON. Can't locate referenced setting on the device to turn OFF.
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Sep 7, 2011
Uncaught Exception: application net_rim_bb_addressbook_app (232) is not responding I am unable to add contacts to my address book nor can I edit the existing one. When I try, the phone locks up and I have to do a reboot. After the restart the phone show the error message above.
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Mar 24, 2011
A couple of weeks ago, I updated my device software and my BBDesktop software. Subsequently, my Outlook Address book will not sync and the Desktop software shows it disabled
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Dec 23, 2010
Apparently, sometime during or after I installed the OS update on my Storm 2 (Platform 4.2.0.442, OS 5.0.0.1015), something went horribly wrong so that I started to get error messages when I try to sync my Contacts to Outlook 2007 via BB Desktop Software. After many frustrating hours troubleshooting and following recommendations from user forums, I followed the last suggestion and wiped the device clean using BBSAK and installed a fresh OS downloaded from the BB website.
I then cleaned up my Outlook address book and compressed the main Outlook mail pst file (containing the Contacts), just to get a clean Outlook Contacts file (which by the way works just fine in Outlook with about 900 contacts). I can still sync my Calendar, MemoPad and Tasks list from Outlook, but it can't even find the Address Book file for mapping any longer. When I try to map an Address Book folder in BB Desktop SW, I get: Microsoft Outlook Connector Error "One or more configured folders is not available. Update folder mapping and try again". However the "Map folder" button is gray and I can't find any place to set up the connection to the Outlook Contacts.Where do I need to go and what do I have to do to get my contacts back on my BB? Without my phone book this "Smartphone" is of not much use to me!
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May 1, 2012
How do I download my Microsoft Outlook address book to my iPhone? download Outlook address book
Info:
iPhone 4, iOS 5.1,
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Jun 10, 2012
I recently updated my bb to bold 9930. When I synch the new bb with my outlook address book on my home computer it does not update the deletions, but adds the changes -- so I have a longer address book yet again.
I think that I need to delete the current address book on the bb bold, and then add the revised outlook address book to the bb bold. In essence, overwriting the current address book on the bb bold.
How do I delete the current address book on the bb bold 9930?
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Apr 30, 2012
cant had people to insert on my contact..
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Apr 10, 2012
Have had my Curve for ages and added a contact a day or so ago. Upgraded some applications from BB World (don't know if there is a connection) and tried adding a new contact but this error message appears: Uncaught exception: Application net_rim_bb_addressbook_app (216) is not responding; process terminated (by the way the two upgrades were for Twitter and BB Messenger)Is it coincidence that I've just installed a couple of upgrades and this has now happened?
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Nov 14, 2011
I have S'ony Xperia X8. The address book icon desappear of the screen corner (emails/music/numbers and address book). How can I put it in that place again?
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Feb 18, 2010
I am sure that this information is probably posted somewhere in these forums, but Ive tried 5-6 different searches and cant find what I need to know, so thought I'd try a post. I only want to transfer a portion of the contacts in my Outlook 2007 address book over to my BB, and keep those contacts through each synchronization (dont want to synchronize and have them all show up).
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Apr 16, 2012
I cannot modify or add a new contact in my book address on my mobile. Type of mobile is BlackBerry 9700 Bold. I have already restart the phone by dismantling the battery 3 to 4 times. What shall I do to make the application works?
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Sep 12, 2010
If I fill out the address and birthday fields on the web site contacts page. Sync to my phone fails. If I fill out the address field on my phone, then it doesn't complete the relevent fields on the web site. The address fields on the web site are different to the phone and fields on the site are not supported by the phone's address book.
It seems like the two are running different software and are slightly incompatible
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Jun 9, 2010
I don't know how it happened but when I was composing an SMS message I noticed that I have the same contact twice with the same numbers. Some of the contacts are just copies and some have a facebook name on it. I have tried deleting and reinstalling facebook but the issue is still there. My question is: is there I way I can quickly delete all this duplicate contacts without doing it one by one?
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Mar 28, 2012
When I add a new contact to my IPhone 4s Address Book ("Contacts") it sometimes crashes if you enter all the information and tap "done". It doesn't crash if you first enter the first/last name - tap done - open the contact and edit it. After "Contacts" crashes the new entry is not saved.
It is very annoying especially if you are on the go or you ask the person 3 times for their contact details...
Info:
iPhone 4S, iOS 5.1
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Jan 19, 2012
when i save a contact (mobile number), then later on or a few hours later, i cannot find that contact saved in my address book. this has hapenned multiple times to me.
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May 3, 2012
First off, I have to say that this "support" forum is a very weird way of providing quick support to customers.
Anyway, I'm trying to sync my BB to my PC and I'm getting a "Connector Specific Error".When I look at the sync log, I get "Read-only database cannot be synchronized". I haven't changed any settings, and all of a sudden I get this error msg.
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Apr 14, 2010
Following some changes to my Outlook configuration, which included changing the mail profile in use, I am now unable to sync Outlook Notes to my Nokia phone.After running a sync operation, the Ovi GUI shows the sync sucessfully completing but the updates to the notes are not made. Checking the sync application log (PC Suite profile) on the phone (UK Voda E71) via Bluetooth, it does not show any attempt to sync with the phone; The log is not even updated.My hunch is that I need to correct the Outlook folder location that Ovi finds the notes in. Can anybody advise how I might do that?
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Nov 10, 2011
Everything worked fine with my old pc - Windows Vista w/Outlook for contacts. I bought a new Windows 7 pc and now use Windows LiveMail for contacts. I was able to import my Outlook contacts into LiveMail. But when I try to synchronize my pc and BB the only synchronization options I see are Yahoo and OutlookExpress - no LiveMail option. I selected OutlookExpress and it seemed to work - the BB Desktop Manager found the right # of contacts and identified some record conflicts. It then said the synchronization was successful. But there are still many records which are only on the pc or only on the device, no new records were added. How can I resolve this?
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