BB Desktop Software :: Storm Does Not Work On Windows 7 64 Bit Nor On Outlook 2010
Jun 29, 2010
Well I have been trying to get this @*** thing working for the last @*## week. My Dell was fried by a power spike. The Blackberry was in my pocket well away from the power spike. My current configuration is:
Windows 7 Home Premium
Acer Aspire 7540
4 GB of Memory 64 Bit Operating System
Blackberry Storm 9530, Platform Version 4.2.0.179, Application Version 5.0.0.419
1. I have installed the latest version of the Desktop Software via downloiad.
2. I spent most of today with tech support from Telus.
3. Neither MSS or MTP will work. We have installed and reinstalled all of the software atleast 3 or 4 times.
4. The Windows troubleshooter knows there is a problem and fails. It says (really helpful). USB Mass Storage Device has a driver problem. It also tries to install the MTP driver and fails. What is strange is that there is some communication going on between the Blackberry and the PC.
5. I can not get anything off the Blackberry (photos etc.).
6. The Blackberry does not work with Outlook 2010.
How can RIM possibly stay competitve when they can not even support the two largest platorms out there (Windows 7 64 bit and Outlook 2010). This is a symptom of massive problems for the future of this company. I can not talk to RIM. They want me to talk to Telus. Telus says there is nothing they can do. I basically have a Blackberry that is little more than a simple phone. If the @#*# thing did not cost so much I would just pitch it and get an iPhone.
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Oct 30, 2011
My Storm2 9550 will not sync with my new computer which runs Windows 7 and Outlook 2010. I have trying this for months with no success and any help would be huge!!
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Jan 10, 2010
When I try to sync my Outlook contacts or calendar, the sync setup wizard fails with "No available message stores". Searching this forum and elsewhere it seems that there are 2 usual ways to solve this:
1) Remove the Outlook Add-Ins, which I done and rebooted.
2) Delete mapi32.dll and run fixmapi.exe which I've done and verified there is a new mapi32.dll in system32.
I've read that people can connect just fine with Outlook 2010 Beta (x32), but I not sure about x64 Windows - Maybe that's the problem. Did I miss another common solution to this or does anyone have anything else I can try?
Does anyone know what this message is trying to say? I have an Outlook profile configured so the MAPI library should be able to find it just fine, but maybe I don't understand what the message is really trying to say.
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Aug 16, 2010
Your carrier: VIP Croatia
OS: WinXP SP3 x86
Office 2010 (Outlook 2010)
Did a battery pull fix your issue? No (if you think of disable USB power)
BT device model/version (you will have to look at the BT device):
Trying to start "Configure settings" and this all the time breaks.
Have reinstalled (install on clean PC also) this 6 version. reset intellisync dir...tc...all waht I found on this forum.
What to do? How to get basic enterpise option to synchro outlook contact ONLY!!!!!????
Please help this is imposible to be in such a brand with so much problems and no explanation at all.
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Sep 10, 2010
I have BB Bold 9700 with windows home 7 (64 bits) and office 2010 (32 bits), the DM 6 B47 dont work with them, when i configure the sincronization options the m.outlook does not appear.
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Jan 19, 2010
Device info Storm 9530
Your carrier: Verizon
Model info and OS version (go to settings, options, about):v5.0.0.328
Add above to you profile if you dont wat to type it in all the time.
Apps and free space No Apps. mega free space .File free before and after a battery remove/replace. (settings, options, status): Did a battery pull fix your issue? no Apps installed and their version if possible. (settings, options, applications): n/a BT device model/version (you will have to look at the BT device): What's a BT device?
My storm connected GREAT to the desktop manager with my old work computer. synched all my contacts and appointments from Outlook which is all I wanted it to do. Work gets me a new computer. 64 bit, dual processor, a million gigs of RAM. I download and install newest Desktop Manager from Blackberry site. start it up. I get this little window: "Before you begin verify that your current Blackberry device is connected"
So I connect the Storm via a USB cable. As I wait, Windows 7 does it's thing, installs whatever it thinks it needs, and then asks what I want to do. Meanwhile Desktop Manager (DM) does not see the Storm.....
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Jul 23, 2010
I was told by a tele help agent at AT&T that Blackberry Desktop sync software was not able to be used if you are using Windows 7. I find this hard to believe but would really like to quit wasting time finding an answer if Blackberry does not support the new OS.I am also using Outlook 2010 with Windows 7 Premium and cannot get the Blackberry Desktop to sync with Outlook 2010 during set-up.I can't believe Blackberry didn't know a new Outlook was coming out and syncing would be one of those key tasks.
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Mar 24, 2010
My BB Strom will not sychronize with the Desktop manager. Before I've a PC with Vista it works perfect. Now I Install Desktop manager version 5.0.1.28 on my new PC with windows 7 64-bit and it doesn't work. It looks like it synchronize but when you look in the Calander of both PC and BB nothing changend. I'll ask Vodafone in Holland for a solution. They say that it's a software problem what is not fixed for the moment. Wait for new software. I don't believe this. (Excuses for my bath English).
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Feb 16, 2010
I have BDM 5 installed on windows XP and worked fine with outlook 2003 synchronization. Recently, I have installed outlook 2010 beta planning to move to MS Office 2010. The problem is that BDM does not synchronize with outlook 2010. What solution could you provide me?
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Aug 3, 2010
Sync with older Outlooks work.Syncing with Outlook 2010 does not.AT&T says it is a known problem and suggested not installing 2010.They say the problem is on RIMS end and they have no idea when RIM will solve this problem.
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Jul 4, 2010
I upgraded Outlook from 2007 to 2010 about two weeks ago. Since then, I have been unable to sync my BlackBerry 8900 with Outlook. When I try to configure synchronization in Desktop Manager, I get an error message from Microsoft Outlook Connector saying, "No available message stores".
I have spend an enormous amount of time trying to fix this problem. I have read every thread I can find on the topic, and have tried all the suggestions. Nothing has worked.
Does anyone know what "No available message stores" means?Does anyone know what Microsoft Outlook Connector does?Does anyone know where the actual problem lies?Does anyone know how I can get this problem fixed?
My environment:
Windows 7 Ultimate 32-bit
Outlook 2010 32-bit
BlackBerry 8900
OS 4.6.1.231
BlackBerry Desktop Manager 5.0.1.16
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Jun 19, 2010
I was able to sync my BB with the old version of OUtlook, and it worked perfectly. recently I upgraded by device software and the desktop manager software, and installed the new Microsoft office 2010. I am not being able to sync anything between my BB and Outlook.
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Jul 29, 2010
I recently upgraded ACT 2005 to ACT 2010, along with getting a new server and firewall. Once the new server and firewall were up and running, I needed a new user profile on my PC. After doing this, I can no longer sync my Blackberry Tour. Desktop Manager recognizes the device, but every time I hit the sync button I get an "unknown error" message.
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Jan 4, 2011
Can the BB Storm 9550 be directly synced with MS Outlook 2010 64 bit? If not, when?
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Aug 15, 2010
I am receiving error message 0x80043ade when I try to configure my Tour with the new desktop manager and my Microsoft Office 2010 Outlook. I have Windows 7 OS.
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Feb 27, 2010
I have recently purchased a new laptop that uses the Windows 7 operating system. I downloaded Desktop Manager for this new PC and when I try to configure the synchronization with my Blackberry to Outlook 2007 I keep getting a runtime error.
I spoke with technical support at Verizon and they told me that I was not able to sync my Blackberry to Outlook because it is not yet compatible with Windows 7.
Can anyone verify if that is true and know if Blackberry will soon be able to use all sync options - email, contacts, etc. - with Windows 7? I know have to continue to sync with another PC.
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Jul 7, 2010
I have just installed Office 2010 licenced version and have had issues synchronizing with my Curve 8520. Error "No available message stores" appears".
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Jul 7, 2010
I have a Blackberry Curve 8330.I am using Windows Vista Home Premium.I am using Outlook 2000.I would like to sync my contacts, tasks and calendar between Outlook 2000 and my Blackberry.I understand that I need Blackberry Desktop Manager 4.2 service pack 2 or earlier.Please advise on how I can obtain this download.
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Dec 3, 2010
Upgraded my Storm 2 9550 to v5.0.0.1015 and desktop software to v6.0.0.43. Media sync's fine. No sync with any Outlook conduits. I receive an Intellisync "unknow error" dialog box and the sync completely shuts down. Can't change any of the configuration settings as well. Receive the same "unknown error".
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Jan 19, 2010
I have BB Desktop Manager 5.0.1 and I am un able to syncronize my Contacts with Windows Live Mail from Windows 7. The only options the Desktop Manager offers are: Outlook Express, Importad./Exportad. ASCII adn Yahoo.
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Sep 2, 2010
How to sync ver 5.0 with ACT 2010?
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Jul 20, 2010
When will Blackberry Desktop Manager be able to sync with MS Outlook 2010? I spent £100 on the latter yesterday after discovering that Windows Calendar can not be synchronised with my new Bold 9700: the sync process ends with a Microsoft Outlook Connector Error message: "No available message stores". Burrowing into Blackberry's on-line support, it seems the most likely cause is BDM - 5.0.1 - trying to connect to an unsupported version of Outlook. (Article ID KB15564).
The result is no contacts or diary on my expensive new smartphone, which is disappointing beyond belief, since Outlook 2007 etc. seems no longer available.
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Apr 23, 2010
I am new to the forum and also to Windows XP Professional x64 edition. I have reinstalled my Desktop Manager (downloaded BlackBerry Desktop Software v5.0 and v5.0.1 from the Blackberry website) and everything appears to have worked correctly. However, when I run the program, it never initializes. Has anyone had any experience getting the software to run in this edition of Windows?
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Mar 27, 2011
I am using a 8520 and outlook 2010. When I try to set up the organizer settings I keep getting an error message saying 'The operation terminated unexpectedly'
I am running windows 7 and just want to sync my calendar instead of having to enter them manually.
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Apr 9, 2011
I recently downloaded Microsoft Outlook 2010 and updgraded my desktop software to version 6.0, but now my BlackBerry won't synch. When I try to configure my settings, I get an error message that the operation was aborted. How can I synchronize my BlackBerry to Outlook 2010?
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Dec 30, 2010
I recently bought a Blackberry Style, and am connecting to a WIndows7 PC with Outlook 2010. I set the Blackberry desktop software to sync to Outlook, and it worked the first few times. However, now every time I open the desktop software or try to manually sync, it reads the calendar entries but then I get the following error message: "One or more configured folders is not available. Update folder mapping and try again."
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Jul 8, 2011
I am trying to get my Torch set up with Outlook 2010 - I can send emails from it (the phone, under the proper email account) but not receive them..
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Jun 5, 2012
Can you sync iphone 4 with microsoft outlook 2010
Info:
iPhone 4
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Jun 13, 2012
Is there an app that syncs Outlook 2010 with an iPhone 4S? iMExchange 2 worked with the old Outlook but not with the 2010.
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Nov 5, 2011
I have purchased a Blackberry 9300 and the very first thing I tried to do is export my contacts from Outlook on my computer to my new cell phone. I thought that was going to be smotth and easy, but ¦ surprise, my phone cant connect to Outlook!
This is what I did: connected my phone to my computer and went into synchronization setup for the Address Book from the BB Desktop Manager. A list of available applications is displayed and includes Outlook Express, ASCII importer/exporter and Yahoo, but no Outlook 2010.I found an article mentioning that this happens if Outlook doesn t have a MAPI client installed, but I m not convinced that this is the source of my problem, so I wanted to ask to this forum before embarking in some changes to my Office 2010 software.I updated the device softare to the latest versions, the device properties panel says Platform version 6.6.0.223 Application version: 6.0.0.600
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Dec 23, 2011
When trying to set up sync with outlook 2010 - outlook it does not show as an option
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