BB Storm 9500 :: Synchronize MS Outlook Windows 7 64bit Doesn't Work
Mar 24, 2010
My BB Strom will not sychronize with the Desktop manager. Before I've a PC with Vista it works perfect. Now I Install Desktop manager version 5.0.1.28 on my new PC with windows 7 64-bit and it doesn't work. It looks like it synchronize but when you look in the Calander of both PC and BB nothing changend. I'll ask Vodafone in Holland for a solution. They say that it's a software problem what is not fixed for the moment. Wait for new software. I don't believe this. (Excuses for my bath English).
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Jan 19, 2010
Device info Storm 9530
Your carrier: Verizon
Model info and OS version (go to settings, options, about):v5.0.0.328
Add above to you profile if you dont wat to type it in all the time.
Apps and free space No Apps. mega free space .File free before and after a battery remove/replace. (settings, options, status): Did a battery pull fix your issue? no Apps installed and their version if possible. (settings, options, applications): n/a BT device model/version (you will have to look at the BT device): What's a BT device?
My storm connected GREAT to the desktop manager with my old work computer. synched all my contacts and appointments from Outlook which is all I wanted it to do. Work gets me a new computer. 64 bit, dual processor, a million gigs of RAM. I download and install newest Desktop Manager from Blackberry site. start it up. I get this little window: "Before you begin verify that your current Blackberry device is connected"
So I connect the Storm via a USB cable. As I wait, Windows 7 does it's thing, installs whatever it thinks it needs, and then asks what I want to do. Meanwhile Desktop Manager (DM) does not see the Storm.....
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Jun 29, 2010
Well I have been trying to get this @*** thing working for the last @*## week. My Dell was fried by a power spike. The Blackberry was in my pocket well away from the power spike. My current configuration is:
Windows 7 Home Premium
Acer Aspire 7540
4 GB of Memory 64 Bit Operating System
Blackberry Storm 9530, Platform Version 4.2.0.179, Application Version 5.0.0.419
1. I have installed the latest version of the Desktop Software via downloiad.
2. I spent most of today with tech support from Telus.
3. Neither MSS or MTP will work. We have installed and reinstalled all of the software atleast 3 or 4 times.
4. The Windows troubleshooter knows there is a problem and fails. It says (really helpful). USB Mass Storage Device has a driver problem. It also tries to install the MTP driver and fails. What is strange is that there is some communication going on between the Blackberry and the PC.
5. I can not get anything off the Blackberry (photos etc.).
6. The Blackberry does not work with Outlook 2010.
How can RIM possibly stay competitve when they can not even support the two largest platorms out there (Windows 7 64 bit and Outlook 2010). This is a symptom of massive problems for the future of this company. I can not talk to RIM. They want me to talk to Telus. Telus says there is nothing they can do. I basically have a Blackberry that is little more than a simple phone. If the @#*# thing did not cost so much I would just pitch it and get an iPhone.
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Apr 7, 2011
My Storm 9500 was dropped and now it doesn't work. Where can I send it for a repair?
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Feb 9, 2010
trying to connect my storm to my mac, but doesn't seem to work I have plugged in the usb lead, it charges the phone but thats about it, when I go System profiler it doesn't even recognise thats its connected, I've tried it in different USB ports but still nothing.
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Mar 11, 2010
I have a Blackberry Storm, that won't allow me to synchronize my address book.Once I have agreed to 'processing device address book', and the synchronization is about to happen, an error prompt appears "CONNECTOR SPECIFIC ERROR".How can I synchronize my addresses from the blackberry to my windows address book without "connector specific error"? ( should I be buying a new cable?)
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Jun 24, 2011
I have my BlackBerry Storm 9530, I synchronized with BlackBerry Desktop Software 6, while the timing was in progress, there was a power cut and my BlackBerry does not work? Not turn on?
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May 26, 2010
When I plug in my Storm to my computer with windows 7 it doesn't recognize it and then the phone reboots. Works fine on Windows XP, What can i do to get this to work, other than go to Verizon again and get a new one.
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Feb 7, 2010
I have Windows 7, 64-Bit and Storm 2.I can synchronize my HTC Handy with my PC via Windows Device Manager. But my computer dont recognise my Blackberry. Can somebody tell me, which Windows Services must be switched on? (As I disabled ones).
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Jul 31, 2010
I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.
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Oct 30, 2011
My Storm2 9550 will not sync with my new computer which runs Windows 7 and Outlook 2010. I have trying this for months with no success and any help would be huge!!
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Mar 4, 2010
Does anyone have a fix to get windows 7 to show my Storm in mass storage mode? The transfer in Roxio media manager is slow as **** and since my new PC has windows 7 I have not been able to get it to show the device memory cards a drives that I can just copy and paste to.
It's time that BB and Verizon get their S*&T together and stop tossing out excuses for the reason as to why things don't work. Take the time you would to write the excuse and come up with a patch or fix to the problems.
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Aug 16, 2010
Your carrier: VIP Croatia
OS: WinXP SP3 x86
Office 2010 (Outlook 2010)
Did a battery pull fix your issue? No (if you think of disable USB power)
BT device model/version (you will have to look at the BT device):
Trying to start "Configure settings" and this all the time breaks.
Have reinstalled (install on clean PC also) this 6 version. reset intellisync dir...tc...all waht I found on this forum.
What to do? How to get basic enterpise option to synchro outlook contact ONLY!!!!!????
Please help this is imposible to be in such a brand with so much problems and no explanation at all.
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Nov 14, 2011
I am unable to pair my Torch 9860 with my Windows 7 Home Premium 64-Bit Laptop (the laptop
is Fujitsu AH530/GFX). I have:
1. Reinstalled the BB Desktop Manager several times;
2. I reinstalled the Bluetooth drivers several times
3. Reinstalled all Windows features
4. Enabled all ports and communication services in Windows and Windows Firewall
5. I deactivated and reactivated by anti-virus
The Torch recognizes the laptop but the laptop doesn't recognize the Torch. I've been on the Fujitsu website and reinstalled all the drivers.
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Mar 17, 2010
Hi, Im currently using a Storm 1 model 9500 provided my local network, Globe Telecom here in the Philippines. When I heard of the Storm 2, I was so excited but unfortunately been informed by Globe that they will not be promoting or marketing Storm 2. Not even the other network.
So, it left me with no choice but to looked for an unlocked Storm 2 (openline) in the open market. Today, I saw a local store selling a Storm 2 model 9550 with a Verizon marking. The staff told me that it was unlocked by the factory. However in my internet surfing, I was told that model 9520 are meant for Asia and Europe while 9550 is for North America and USA.
One website said that if you use a 9520 in the USA, only GPRS would work and not the 3G because USA network is different. So, my concern now is if vice versa, I bought the unlocked 9550 and use it in the Philippines, does this mean the 9550 will not work on our 3G here being different to US system?
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May 25, 2010
I read here the problem with outlook, but all posts say it is beta...but till a few days there is a final version, but nokia is not fit enough to fix the sync with outlook 2010 64bit?
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Jul 29, 2010
I have gotten a Storm 9530, and have a slight problem. I wanted to connect it to DM, and once I plug in the USB, the blackberry only charges, no 'device detected', no messages whatsoever.I have looked under the settings of the Blackberry - 'Memory'
compression: enabled
media card support: enabled
MTP: Enabled
Mass storage support: enabled
Auto enable mass storage: yes
Is there something I am missing here? I have tried two different PCs and lots of USB ports.Any suggestions?I have tried to force detection of blackberry device, but when I start the DM software, I get a message saying:"Before you begin verify that your blackberry is connected..."
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Apr 9, 2012
Is there any way to calibrate touch screen on my storm?
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Dec 24, 2010
Does Real player work on BB Storm 9500?
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Apr 8, 2011
After I've been sent the unlock code by SFR (France) and after going through the whole process, the window to insert the code would NEVER appear .
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Dec 26, 2010
The Berries button on my 9500 Storm does not work can it be replaced and if so does anyone know where to get the part?
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Apr 2, 2010
i have the storm and when i turn the phone sideways it doesn't turn the wallpaper sideways and keeps it in the same spot, but the icons do, i was wondering how i could fix this?
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Jun 1, 2010
I own a 9500 storm with firmware V4.7.0.83 (Platform 4.0.0.105) vodafone and i m sure everyone knows that this storm is extremely laggy... i have downloaded this :
Device Software release 5.0.0.742 / Platform 4.2.0.198 / OS 5.0.0.451 Vodafone Australia & Fiji and installed on my laptop, and i m using desktop manager V4.6, but when i connect my bb, it doesn't give me the option to update this firmware... so may i ask what when wrong? can someone help me on this? another question is since my unit is already unlocked, if i update this firmware, will it affect my unlocked feature?
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Apr 14, 2010
If I purchase a Bell Mobility locked 9530, and then unlock it, can I put in a Rogers SIM card and will everything work fine? I have only ever had GSM/SIM card experience and am not sure if the 9530 is a CDMA phone with no SIM card.
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Feb 9, 2010
Yeah, i got a new job, and where i work, i lose 90% battery in less than an hour.i need something that shuts my signal off so i dont forget.
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Mar 29, 2010
ok so a couple days ago i pulled my 9530 out of my pocket and hit the lock button, but it was a black screen. so since i thought that it might have froze, i pulled the battery, but when i put it back in the red light came on, but when the red light went away there was no backlight, i tried leaving the battery out for a day but it still doesnt work. any idea whats wrong with it?
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Jan 2, 2010
I'm having a problem when I charge my BB storm 9530, after I take it off the charger I kant use the keyboard.The keyboard won't allow me to key any buttons or anything!!Is my battery broke or wuts going on?
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Mar 18, 2010
i have been slacking on my updates and posts on CBb for a while but is there a Fix for Slacker Radio & the Camera?
What I mean is if I'm using Slacker and i see something I want to snap a pic at...the camera wont let me.
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Apr 18, 2010
I have a 9530 that is unlocked, that I am trying to use in Colombia, South America. It shows I have a signal, but there is that red triangle at the top of the screen, showing that I have no service. I know it is unlocked because everything says security disabled... I also changed the phone number to the SIM phone number, but still am getting nothing...
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Feb 13, 2010
I recently purchased an unlocked Verizon Storm2 9550 from the U.S. I am located in Canada and my carrier is Rogers.
When I got my phone, I took out the SIM card that was in it from the oriinal owner and inserted a Rogers SIM card that I have been using on a number of older Blackberries for about 7 years now. The SIM card series is 8930 2720 3040 3168 7436.
My new 9550 was configured for use on our enterprise server at work. When it works, it's a pleasure. However it is prone to frequent freezing issues - not complete freezing but, rather, the screen doesn't seem to fully click, I lose scrolling through messages functionality, I can never stay within an email. It's really a hodge-podge which is annoying enough that I have to do a battery-removal reboot. (Incidentally, is it normal that it takes about 3 minutes for the unit to reboot?)
Here are my questions:
1) Does anyone know how to resolve the annoying and persistent freezing?
2) Might the freezing relate to the old SIM card? Is there any preferred SIM card that I should be lookingn for?
3) Is there any chance that I could get 3G to work? Right now, only 2G works.
4) Might it be an OS problem? Here are the details that show up :
v.5.0.0.320 (Platform 4.2.0.124){17}
Cryptographic Kernel v3.8.5.85
Branding Version: 1.0.105.246u
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Mar 27, 2010
So I bought this used storm. Touch screen worked perfectly.But it had tons of dust under screen. so i did some research found a video on how to clean it. So I lefted the screen with a guitar clip, put a thin lint removing cloth underscreen. Got all the dust out, I was excited phone was looking Good.BUT NOW PHONE DOES NOT RESPOND TO ANY TOUCH AT ALL. I mean NONE. Anyone know what happened? What I need to replace or do now? Any suggestions or feedback would be great.
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