BB Storm 9530/9500 :: Clean Dust Under Handset Screen / Now Touch Does Not Work
Mar 27, 2010
So I bought this used storm. Touch screen worked perfectly.But it had tons of dust under screen. so i did some research found a video on how to clean it. So I lefted the screen with a guitar clip, put a thin lint removing cloth underscreen. Got all the dust out, I was excited phone was looking Good.BUT NOW PHONE DOES NOT RESPOND TO ANY TOUCH AT ALL. I mean NONE. Anyone know what happened? What I need to replace or do now? Any suggestions or feedback would be great.
Took my storm1 into a corporate store to get my phone replaced for dust in the screen. Rep looks at my phone and says "well, thats why we try to sell you phone cases and screen protectors...we will NOT replace this for this reason." I asked her where in the manufacturers warranty it states my phone requires any protective devices. I didn't even want to argue the obvious point that a screen protector or a case wont prevent this. She just took it back and blew a can of air around the perimeter of the screen and said "sorry, but thats all I can do for you.
I have a 4 day old BlackBerry Storm 9530 and so far I love it. But I have an issue with the voice dialing and am wondering if anyone else has had this issue or if there is a fix.
When I activate voice commands everything works from the bluetooth, but about 50% of the time when I use voice commands to call someone, I will get to the point where the phone and I confirm the selection(name) to call and it will say(and show on the BlackBerry screen) for example: "Susan Home Calling..." And the blackberry will stay on that screen, not connecting to anyone if I press any key it will bring me right back to the "home" screen on the BB, no making any calls.
Also, I am noticing some dust specs under the top left corner of my touchscreen, I know its underneath the screen because I can tell, and I am very OCD about wiping off my screen and keeping my phone immaculately clean..
I am somewhat saddened by the fact that such a well known and highly respected device doesn't in fact have an 'airtight' screen, and lets dust underneath, especially after only four days, in a clean house and never even in a pocket..
okay so right now i been using a blackberry storm 9530 unlocked for tmobile. phone is great but is a pain in the *** when texting. so now im getting the bold 9700 unlocked in few days. so the help that i need, is how to save all my contacts to simcard? or how using blackberry desktop manager 5.0?i did that tutorial but after i click synchronize everything loads but the outlook express doesnt pop-up.or to make it easier, show me how to save them using outlook express 2007. (btw i use windows 7).
As some of you may know blackberry services are now avaliable for cricket.The only thing is i unlocked the phone and now i cant get the blackberry plan. Is there a way i can restore my storm too all of the ORIGINAL settings??
I just updated my Storm to 5.0, but during the final step the program froze. I removed the wire, and had to close the program. The storm no longer opens my txt messages. I can go into the folder, and see like a line of what was sent, but can't actually read the whole txt.
I have a 9530 that is unlocked, that I am trying to use in Colombia, South America. It shows I have a signal, but there is that red triangle at the top of the screen, showing that I have no service. I know it is unlocked because everything says security disabled... I also changed the phone number to the SIM phone number, but still am getting nothing...
I wish there was an easy way for me to portray the amount of disdain I have for my Storm at this time, however, that won't do me any good!I'm just looking to get some insight to my problem and whether or not it can be resolved! It would be really unfortunate if I had to replace my lump of a phone as I am a college student that just moved away from home and am in the middle of my two-year contract.My phone is still in operating order minus the faulty touchscreen, it still receives messages, emails, and even phone calls. All the side buttons work, in short, the screen is just dead.I did not drop it nor spill any liquids on it and I've performed a plethora of battery pulls. I'm at a loss!Let me describe the events that occurred before (seemingly) death of my touchscreen. I was at a friends house preparing for a 9/11 5k race when I noticed my battery was running low so I left it in a safe place to quietly run out of steam because I had no need to carry a phone during a race. At this point it was still fully functional. After the race, I check my phone to see if it was out of power yet which it was. I get home later that night and charge it only to rudely surprised by an inoperable screen. I cleaned the screen and did a few battery pulls afterwards in hopes it was only a minor problem to no avail.
A little hardware information that may be of use:
Verizon Carrier
OS .328
I was also in a moderate car crash the day prior so perhaps that may have caused some problems? Externally, my phone is in mint condition. I suppose this just hasn't been my week!
If I purchase a Bell Mobility locked 9530, and then unlock it, can I put in a Rogers SIM card and will everything work fine? I have only ever had GSM/SIM card experience and am not sure if the 9530 is a CDMA phone with no SIM card.
i have a blackberry storm 2 with vodafone (in the netherlands) Since having the phone the screen has been freezing. In other words every now and then (atleast once a day) i try to click on a app in the middle of the screen and it reacts as if i am pressing the ESC button....sending me back to the desktop. If after calling i want to end a call i press the red button and it again sends me back to the desktop but the conversation carrys on going (really annoying if you get voice mail...can cost a bomb shell) After a while or after pressing many buttons in the middle it starts to act normally again. So this is the problem...i have tried a battery pull, i have tried leaving the battery out for 3/5 days i have even had the phone and battery in a bag of rice to dry it out (as i heard it might have been damp) all with failiure.
trying to connect my storm to my mac, but doesn't seem to work I have plugged in the usb lead, it charges the phone but thats about it, when I go System profiler it doesn't even recognise thats its connected, I've tried it in different USB ports but still nothing.
ok so a couple days ago i pulled my 9530 out of my pocket and hit the lock button, but it was a black screen. so since i thought that it might have froze, i pulled the battery, but when i put it back in the red light came on, but when the red light went away there was no backlight, i tried leaving the battery out for a day but it still doesnt work. any idea whats wrong with it?
I'm having a problem when I charge my BB storm 9530, after I take it off the charger I kant use the keyboard.The keyboard won't allow me to key any buttons or anything!!Is my battery broke or wuts going on?
I have had my Storm since it came out. I take great care of it, only update with official revs of the BB OS. I only have a few applications. I turned it on a few days ago and got a white screen that had a JVM error 102. Called VZ tech support and they told me I had a corrupt file in the OS and asked me to unistall and reinstall. I have done this 5 times and still I have a white screen that has reset on it. Even doing a cold boot, nothing changes.
I had a question about the 9500. Im currently using the 9530 from verizon and was thinking about selling it and getting a 9500 cuz i have t-mobile and im tired of the EDGE/edge problem.....I was just curious if any of you happen to know if the 9500 has the EDGE/edge problem that the 9530 has with T-Mobile.
My 9530 screen would always stay lit when I had it charging.Recently,it has been dimming to black after a couple minutes while charging.For the life of me,I can't find the setting to keep the screen on.Can someone please help?
I took my first blackberry storm 9539 as a gift recently. I have no previous experience with blackberry phones and the first thing i noticed as soon as i tried to test the phone is that every time i tap on the screen to make a selection the whole screen is mooving. It seems like the screen is not fixed very well on the phone body. Is it normal or the phone i got is defective.
I have a Storm 9530 (Verizon), My screen went black today, I can't see anything to do anything. I tried to do a backup to my PC but it kept disconnecting, then connecting. So then I tried to update it, and it did the same thing, the update got part of the way through and stopped because it was waiting for me to "initiaize device", so I just started tapping the screen hoping something would happen (can't see anyhting rememeber) nothing did! I have taken the battery out too many times to count today, trying to figure this out. I even took it out and left it out for over an hour. Any ideas on how I can get my phone back?
I have the E72-1 and I'm very happy with the phone. Using 022.007 today and I would recommend this phone to a friend.I have had a few known problems:pictures missing form the gallerythe D-pad fails intermittentlyNo indication when the charge is donebattery cover is a joke. Bad fit and to thin but overall the phone has worked very well. But now I have another problem that is more annoying.It looks like there is dirt/dust *under* the screen - I have checked the screen and there are no marks on the screen surface. I have used the case that comes with the phone from day one but that has not helped. How many here has seen this ? or am I the only one.I can see the dust/dirt clearly when the screen saver is running, it is very annoying.
i have some dust under my bb screen but im not able to get to it. im guessing its sitting right on top of the actual LCD and the "screen protector" is lying on top of it. i cant get to it, ive looked up some vids and threads but none of them show how to clean a bold.
Ever since I upgraded to OS 5.00.328 my storm's screen lock has not worked properly. When I try to unlock it, it will immediatly lock back up on its own and I have to unlock it 2-3 times before it will stay unlocked. I also have the same problem when trying to lock the screen, it unlocks itself 2-3 times before it will stay locked. Has anyone else had this problem?
I Have just bought a replacement screen an digitizer for my blackberry storm as my screen has cracked. I took apart the storm connected up the screen an then screwed it back up. When I now turn the Blackberry on the back light turns on but the screen remains black. I tried the screen in another blackberry storm an the same thing happens. Is this an issue with the new screen or something else?
I am trying tp change my signal meter from bars to db and iv done this before. But now I can't seem to bring up the vkeyboard on the home screen to allow me to enter the code. All the instructions say to open the menu and select "show VK" but that's not showing in the menu. Also, I mapped it to a side key and it brings it up everywhere BUT the home screen. Did rim disable this ability?
About 3-4 weeks ago...my screen starting acting strange. When I would hover a button (not clicking it...but to make it blue)...other buttons would become blue as well. Or the button I was hovering wouldn't turn blue and another would. When I would actually click the button...say for messages...the browser would start instead. Also...sometimes I would have the browser or gmail app open and after I clicked the BB button to bring up the menu...it would be completely frozen. It's like this periodically...but always occurs after a call...and the phone won't work for a good 1-2 minutes. This became worse and worse. So I finally did a complete reinstall of BB 5.0.0.328. Things were better for a week or so...and then it went downhill again. I haven't dropped my phone or added any new applications in months.
I have Verizon warranty...but if I go in there I have a feeling they are going to tell me that its a software issue and not hardware. I really don't know what it is...I just want the phone to work again.
A few weeks ago I bought my first Blackberry - Storm 9500, Grade A on ebay.Last week on holiday I left it in the glove box of the car for a couple of days and the touch screen stopped working. I could scroll and highlight but nothing would open.
Returning from my holiday I looked online and realised there was a reset button behind the battery cover.I pressed this last night and the phone worked perfectly again.
However this morning the phone was back to the same issue and now pressing that button does nothing.This is a full description of the issues;Green button works. Red button works, Return button works. Mebu button works. Handset lock button works.Camera button does not function.Volume up and down buttons do not function.Touch screen will scroll on menu and highlights apps, but upon clicking nothing opens.
So although I can press the gree button to answer a call - I can't make a call because I can't select a contact or numbers to dial.
I have bought a USB lead to see if the phone needs an update or to see if I can reset it but i've never connected a phone to my PC before so I'll have to look at it in the morning with the manual.I have personal data on the phone which I must remove if I end up sending it back - I expected to be able to use all the functions of the phone via my PC.
I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.
