BB Storm :: Sync Error With Outlook 2007 "Unknown Error Reported"
Dec 22, 2010
I have a Blackbery storm 9530 with software version 5.0.0.328 installed. I am using Windows Vista and trying to sync with Outlook 2007. Prior to a recent upgrade of the DM, I was able to sync my Calendar and Contacts. Now I get Blackberry Desktop Synchronization error "Determining the root configuration of main system" and then a Intellisync error follows displaying "Unknown error reported". I am unable to complete the sync.
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Jun 22, 2011
I keep trying to sync my callender through the blackberry desktop to outlook callender, its gives me the same message all the time. Unknown error reported.Spent hrs in phone shop today with v helpfull chap, my curve will sync with his laptop, his OS is windows 7 mine is Vista.
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Jul 9, 2014
Kies 3 always crashes with an "Unknown Error" when trying to sync my Outlook 2007 calendar. Contacts and Tasks sync okay.
I've literally spent hours on the phone with Samsung (lack of) technical support with no resolution. They are in fact blaming Outlook claiming that this "Unknown Error" is an Outlook error and not a Kies 3 error (I doubt that). Their other suggestion is a factory reset on the phone which I don't want to do or to try another PC.
Using Windows 7 Pro, latest updates to Kies 3 and latest firmware updated today on the phone.
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Nov 3, 2010
i am trying to sync my 9800 with a vista based laptop and keep getting an intellisync "unknown error reported"
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Dec 3, 2010
Upgraded my Storm 2 9550 to v5.0.0.1015 and desktop software to v6.0.0.43. Media sync's fine. No sync with any Outlook conduits. I receive an Intellisync "unknow error" dialog box and the sync completely shuts down. Can't change any of the configuration settings as well. Receive the same "unknown error".
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Aug 24, 2010
I just recently upgraded the desktop software to the new version 6.0.0.40 and I can't seem to sync my organizer data anymore I've tried resetting my settings and then I tried hitting configure settings and I keep getting an error. The exact error that pops up reads "Unknown error reported".I know the BB is connected because all my media music/pictures/videos are appearing on the desktop software.
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Jun 30, 2011
When trying to sync my curve 9300 with outlook contacts & calander through my laptop a box comes up with 'unknown error reported' and stops the sync process.
I've tried rebooting etc but still get the error message
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Dec 12, 2010
We recently upgraded my wife's Blackberry to a Curve 3G 9330. When we try to sync to Outlook (non-Exchange), we encounter an error with the contacts (address book). The Desktop Software simply indicates an "unknown error" - not particularly facilitate. We've narrowed it down to a potentially bad contact record on the Blackberry, but cannot find a way to delete it. The options menu will not come up on the Blackberry for this one record. We've try to sync the device by overwriting the contacts with new data from Outlook, but still get's the same error message. I cannot find any information on erasing/deleting the complete contact list on the Blackberry.
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May 24, 2010
I am having issues syncing to Outlook. I am running the 5.0.0.713 version (Bundle 1206 Platform 4.2.0.323). I dont' know if it has any bearing but Verizon is my carrier.
The basic problem is that when I want to sync my information from Outlook to my device the sync wants to put back into Outlook all the information I have removed from Outlook. The option to have Outlook win in any conflict does not seem to have any effect in filtering out these entries. This also occurs with Calendar, Memo, and Tasks.
On my Palm I had the option to OVERWRITE the device with the information from Outlook. Is there such a feature? It seems a waste of my time to delete all the information each time I want to sync the device.
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Jun 29, 2011
How I can synch my contacts of my BB to my address book of Outlook 2007?Also I see that in my contacts of my BB I see a contacts that is more than 20 times, this have a relation with the synch?I want to do a wipe, but before I need to backup all my contacts (888 contacts) before it.
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Aug 25, 2010
The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
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Mar 5, 2012
I have tried to reload blackberry computer software 6.1 on my laptop and I have restore my phone to factory settings and nothing is not working for me. I cannot synchronized my phone with blackberry apps world. I get a error saying all the time : An unknown error has occurred (EC).
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May 20, 2012
I have Blackberry storm 9530. I have received after every call the below message:"Supplementary service error: Unknown Alphabet".I do not know why I receive this message. I rebooted the mobile more times and still have the problem.
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Mar 15, 2010
I am using 9530 unlocked phone, and it is enterprise activated phone, recently I completely wiped the data on that device, and try to re-install the OS, I can't able to reinstall the OS when I download the same from Blackberry website. It is throwing "unknown error occurred".
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Dec 23, 2010
Apparently, sometime during or after I installed the OS update on my Storm 2 (Platform 4.2.0.442, OS 5.0.0.1015), something went horribly wrong so that I started to get error messages when I try to sync my Contacts to Outlook 2007 via BB Desktop Software. After many frustrating hours troubleshooting and following recommendations from user forums, I followed the last suggestion and wiped the device clean using BBSAK and installed a fresh OS downloaded from the BB website.
I then cleaned up my Outlook address book and compressed the main Outlook mail pst file (containing the Contacts), just to get a clean Outlook Contacts file (which by the way works just fine in Outlook with about 900 contacts). I can still sync my Calendar, MemoPad and Tasks list from Outlook, but it can't even find the Address Book file for mapping any longer. When I try to map an Address Book folder in BB Desktop SW, I get: Microsoft Outlook Connector Error "One or more configured folders is not available. Update folder mapping and try again". However the "Map folder" button is gray and I can't find any place to set up the connection to the Outlook Contacts.Where do I need to go and what do I have to do to get my contacts back on my BB? Without my phone book this "Smartphone" is of not much use to me!
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Oct 1, 2012
I go to use the phone for a call and I see two reported red bar errors at the top line: No Sim Card and no Bars. I reboot to clear it; however, this is a repeating situation. I get no warning of when it "drops". The last time was on the charger, overnight.I will be taking to the Verizon store but wonder if anyone knows of this and how to fix. I am at the latest version of software.
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May 4, 2011
I upgraded my device softward to the latest version [6.0.0.522]. Now, I get "unknown error" every time i try to configure the organizer data synch. I am on windows vista sp2. it was working fine before the software upgrade. I have restarted my computer and the phone..
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May 26, 2012
my I phone 4 wont sync to my i tunes. it says unknown error with a bunch of numbers.
Info:
iPhone 4
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Dec 12, 2014
I forgot passcode on my iphone5 and tried to restore it through itunes on my PC. However it gave me an error message saying that that my phone could't be restored due to an unknown error. Now my phone does't turn off and it doesn't sync with itunes.
Info:
iPhone 5, iOS 7.1.2
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May 26, 2011
I have just upgraded from a Curve 8310 to a Curve 9300. The former was set up to sync with Outlook 2007 with no problems using an older version of the Desktop software. I have now installed the Version 6 software. The 9300 has "Outlook" as an option but refuses to accept the settings and will not Sync. Strangely, I can set it to Sync with Yahoo but Yahoo no longer seems to support Blackberry and my Calendar won't now appear at all in Yahoo after attempting to Sync.
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Jun 25, 2011
Sync Outlook 2007 with Torch
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Mar 27, 2012
My iphone 4S will not sync with Outlook 2007. have never had this problem before until I upgraded to itunes 10.6 and ios 5.2 (newest one) and now won't sync- and not only will it not sync- the iphone dropped all my contacts and calendar from outlook so now I have nothing on my phone- fortunately I still have everything on Outlook on my computer- but not helping me as i need on my phone
Info:
iOS 5.1
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Jun 5, 2012
I like to syncronize my outlook contacts list with my new iphone 4s
Info:
iPhone 4S, Windows XP, outlook 2007
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May 10, 2011
I tried to synchronize my BB Torch with Microsoft Outlook but I kept getting error message: Option Value is unacceptable. Please Check option properties.
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Apr 4, 2011
I have a BB 9550 (Storm 2). Every time I sync I get - Error 0x80043ac9 Am not sure what the error is preventing from happening because it seems to finish synching after accepting the error message. The error occurs when sinking with outlook contacts.
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May 9, 2012
Have recently set up BBDM to synch Outlook with my BB. Everything works fine except calendar which of course is the one bit I really want. All the settings seem fine and I get no error message.
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May 3, 2011
On my BB sync software 6.0, under organizer it says "calender not installed" I am trying to sync my BB Torch with Outlook 2007 calender ? Gone into Advance settings & checked calender both ways but coming out it still says not installed?
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May 9, 2012
I just got a new computer (Windows 7), and installed Outlook 2007. I installed the Blackberry Desktop software. I want to sync my BB 9700 with Outlook calendar and contacts. However, when I try to set up the sync in the Desktop Manager, the only sync options I get are <none>, ASCII Importer/Exporter, and Yahoo. I do not get an option to sync with Outlook. I had no problem before. I have the newest version of the BB desktop software.
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Mar 31, 2012
No matter what i try, i can't get my 3gs to sync my contacts with outlook 2007.
Info:
iPhone 3GS, Windows7
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Jun 19, 2012
Why or how is it that my iPhone and iCloud sync just fine, but not my Outlook 2007 and iCloud?
Info:
iPhone 4, Windows Vista, Laptop HP Pavilion dv681 5 nr
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Sep 25, 2010
My carrier will soon be transferring ownership to AT&T. When that happens, we are required to get a new phone, I want to upgrade to Torch. My questions is: Will the Torch accurately sync to Outlook 2007 on Windows 7. My previous phone was a Motorola Q9c and synced fine to Vista but will not synch to Windows 7. That phone dies and I am using now a HTC Hero that every time is snycs to my contacts on Outlook it puts all my contacts in by Contacts first name.
It does not allow me to show by Company name, and anyplace there is only a Company name with no person contact, the HTC only shows a phone # in the contacts list. I have over 600 contacts in my list, and I have most "filed as" company name then contact person's name, which it the way I need it to work. So I need to make sure that when syncing to the Torch, it will sync to Outlook exactly the way I have my Contacts set up.
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