BlackBerry :: 8530 Desktop Manager Software Remotely Wipe Out All Data / Reset It To Factory Settings?
Nov 23, 2012
Can the blackberry desktop manager software remotely wipe out all data and reset it to factory settings? I have bb curve 8530 and I have no information on what software update exactly is the desktop manager.
my wifes 8530 we just did the BB App World upgrade. Now we can't see or find the icon to open and use it. After being on the phone with Verizon for a while they contacted BB and this is what I was told to do.
-Download BB desktop manager on my computer -Backup all data from the phone -Do a hard reset which will delete all data from the phone -Reinstall all data from desktop manager back to phone and then the icon should appear
Everyone says go to options - security options - general options - wipe handheld.
When I go to security options, all the options I have are: Advanced Security Options Encryption Firewall Information Security Wipe
I have been reading that the security wipe won't get rid of everything. When I go into security wipe, it says if I wipe "Emails, Contacts, etc." you will not be able to send or receive email on the device after you wipe it.
Does that mean on this phone ever again, or just from the email addresses I am wiping?
Just got another V10 and I notice in settings, about phone, status it shows a last factory data reset date and time. This is the same date and time that I opened and started the phone new out of the box.
I have never done a factory data reset to the phone. Does your V10 show a "Last Factory Data Reset" under these settings?
I've never seen a new phone fresh out of the box showing a last factory data reset logged.
The Motorola support page that tells you how to do a factory data reset gives two methods: Settings and External Keys. It also says that using the Settings method is preferable. Does anyone know why the Settings method is preferred? Is the outcome of both methods the same? The instructions (and user guide) say that the Settings method doesn't erase your external SD card, and will only erase internal storage if you choose to. Does the External Keys method work the same way? (I've used those key strokes to clear the data cache, but can't remember what the other choices are).
A few years ago my work blackberry was stolen while I was traveling. My office was able to send a command to the blackberry to instruct the phone wipe its data. Fast forward to yesterday when I lost my personal blackberry with AT&T. I would like a similar command to be sent to the lost phone. I brought it up with AT&T customer service who have never heard of such a thing.
I've spent a week trying to get the desktop manager to detect my curve 8530 to no avail My pc windows xp professional detects it but not the manager Ive tried what i could find on blackberry forums as well as my providers support forums and nothings worked is there anything else i can do.
So I had an older Curve, and now I have a brand new Curve 3g. The older phone has malfunctioned, and I can't use the keypad, but it still recongizes the software when plugged in, and i can charge it - this is why the data couldn't be transfered from my old phone to the new one at the Verizon store. So, I want all the contacts, my to-do lists/memopads, etc transfered into the new phone using Blackberry Manager on my PC (Vista). So i selected the 'Device Transfer Wizard" from the main menu, and followed instructions - i get an error message that tells me, basically, I "need to remove some applications from my existing device because there is not enough space on the new device to accomodate them:" I don't get this - the new phone has 256mb memory compared to 32mb in the old phone, and I don't even have apps on there except facebook (I tried to delete my apps on the old phone and all it showed me as having was Facebook.So, I tried un-checking various boxes on the screen that asks what i want to transfer, and even with them all un-checked it still tells me there is not enough room to transfer.Am I doing this wrong? i just want my contacts and to-do lists transfered to the new phone - I don't know what this thing about the "applications" and such is about but I just want my data transfered.I will say that the Blackberry Manager application that I have is very slow, non-intuitive, and generally a huge pain in the **bleep** to work with - I would think that a slick tech company like Blackberry would have a far better program than this "Blackberry Manager".. I am impressed with the Blackberry phones but dread using that Blackberry Manager every time I need to (such as when putting anew ringtone on my phone).
Been updating the OS on my 8530 using the pc Desktop Manager software v5.0.1 and the usb connector to the phone. I started at 11:00am this morning. It is now almost 3:00pm.It is still showing 346 of the 528 modules in the Download device Software part of the process. At this point it's a fail... But it says Do not disconnect your device... or else. What now? Very disappointing.
Originally I was having a problem where whenever I tried to load an application onto my device I would get an error saying that there was not enough room on the device. (Even though there was about 15GB left...)I decided to try a "Data Wipe" from the Settings menu.The Data Wipe seems to have worked a little too well and wipe everything on the device except the browser app. The device also does not connect to the PC anymore.Whenever I connect it to a computer the "BlackBerry Smartphone" driver installs but nothing else. The Device Manager does not recognize it either. Nor does the Desktop Manager.I have tried a couple different computer and nothing has worked.I have also tried to install the device update, but because none of the drivers will recognize the device I cannot install the update as the update tool does not recognize the device is plugged in.
I got a new 8520 recently and on Monday. Hooked it up to my PC and transferred all my Address Book Contacts & Calendar to the phone using Desktop Manager.Next day I got the activation code from my company and put it in and hey presto I was getting emails. Next day I connected it back up to my PC to make some changes to my Calendar and after that the emails stopped.I had to get a new activation code and it was back online however the day after that after I connected again to Desktop Manager it stopped receiving emails again. Back receiving emails again after getting another activation code.Speaking to others in my company who have BB, they have said their contacts & calendar automatically update on the phone when they change it on their PC but it doesn't happen on mine.Any ideas to help me out? Where am I going wrong?After the first time I got the activation code and connected to the PC, it wouldn't sync the Address Book Contacts as it said it was set up for wireless synchronisation but I never set that up?
I just recently got a blackberry. I was wondering which desktop manager is best for the curve 8530 through sprint. because i see i can download older versions too. just wondering any input would be greatly appreciate.
I am trying to sync my Yahoo calendar with my Blackberry Bold 9700 via the Blackberry Desktop Manager (version 5.0.1) and am getting the error message "Connection to Yahoo server was lost" when the calendar sync is occurring. The only option on the screen is to press "OK". Once "OK" is pressed, the Blackberry Desktop Manager returns to the synchronization screen. The address book syncs successfully, but the calendar does not. I have tried syncing one way and both ways without success.
A few notes about the environment: I am using the newer version of Yahoo Calendar which I have seen recommended on other postings. I am using standard Yahoo not the small biz version. I have seen this recommended, too.I am connecting my Blackberry Bold 9700 to my laptop via the USB cable that is supplied by Blackberry.
how do i reset my phone back to factory os and wipe everything off my phone as if it was bran new. i noticed when i reinstalled the .459 os i still had some of my software on my phone i want to do a clean wipe with a fresh install any help would be nice...