Motorola Droid Razr :: Factory Data Reset With Settings Or External Keys?
Jun 6, 2012
The Motorola support page that tells you how to do a factory data reset gives two methods: Settings and External Keys. It also says that using the Settings method is preferable. Does anyone know why the Settings method is preferred? Is the outcome of both methods the same? The instructions (and user guide) say that the Settings method doesn't erase your external SD card, and will only erase internal storage if you choose to. Does the External Keys method work the same way? (I've used those key strokes to clear the data cache, but can't remember what the other choices are).
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Jul 12, 2012
For some reason, my phone just did a factory reset. I wasn't using it, just had it in my pocket with headset plugged in. Pulled out the headset from the jack and was going to make a call. When the screen turned on there was the Android icon with what looked like a green "electron cloud" type symbol animated in its open "belly". After a few minutes with that on the display, tried to shut the phone off, it wouldn't power down so I did the volume down and power button. When it came back, the phone was cleared asking me to select a language.
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Jun 26, 2012
When I owned my Droid X, I remember seeing a lot of people saying that after GB was installed, they recommended doing a factory reset.I never did this, and felt like the phone did fine, but of course got a little slower with age. love my Maxx and was wondering if anyone still recommends doing a FDR after installing ICS?It's nearly brand new, so doing a reset wouldn't be much of a hassle for me since I don't have much on the phone right now.
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Aug 10, 2011
How do I reset the data Meter every month so that I can monitor my Data Meter with our resetting the phone (or) without using factory data reset.
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Jul 10, 2012
I was facing problems similar to this ( Gallery crash after OTA ICS update )url..I followed the thread and did a factory reset.I now find that the problem is solved but the UI after factory reset is different from the original UI that came with ICS update. I kinda like previous UI. I am guessing it is Motoblur. Is there any way to get that back.
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Jun 30, 2012
Maybe I missed something. How do I reset phone now in ICS if the power + Vol Down buttons do a screen capture.
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Jul 20, 2012
When Motorola updated the software on my cell phone late last night, it reset my Droid X2. I woke up this morning to a cell phone that no longer had any of my contacts, calendar, email accounts, sound settings, previous text messages, call history, downloaded applications, and icons on my 5 screens that took me a month to set up to my preferences. Verizon Wireless CONFIRMED that Motorola performed a software update after midnight on 7/20/12. When I re-setup my google email account, my contacts and calendar were back, but EVERYTHING else is gone or needs to be re-installed and re-setup. I called Motorola support, but they provided no help or explanation. The support supervisor kept asking me if someone at my residence reset my phone (that would be quite a coincidence to occur on the very night that Motorola performed a software upgrade).
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Aug 7, 2012
Im planning to do a factory reset but I can't see anywhere how to back up text messages.
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Jun 10, 2015
I've been told by Verizon and by Motorola that I need to do a factory reset. (Moto Approach stopped working yesterday and we can't get it to start again.)
Before doing that, is there any way to backup my folder settings (which apps are grouped together in which folders on my home screens)
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Jul 9, 2012
I suppose I never paid too much attention to this Data Usage app in settings and it's accuracy. My bill resets on the 9th of each month meaning i run from (BOD) 9th-8th (EOD) of each month. I have the app set to begin on the 9th of course, but it continues to display 8th-8th of each month. Is this just the way it is or am I missing something? Shouldn't the tally show date begin to date end? This configuration effectively adds one extra day to the count. It's a small inconvenience I suppose due to my unlimited plan and that I can wait an extra day to move the slider over by one day, but I'd like to keep a rough record so that I know approx data used just in case one day I have to tone it down to a shared data plan.
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Nov 29, 2015
Just got another V10 and I notice in settings, about phone, status it shows a last factory data reset date and time. This is the same date and time that I opened and started the phone new out of the box.
I have never done a factory data reset to the phone. Does your V10 show a "Last Factory Data Reset" under these settings?
I've never seen a new phone fresh out of the box showing a last factory data reset logged.
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Nov 23, 2012
Can the blackberry desktop manager software remotely wipe out all data and reset it to factory settings? I have bb curve 8530 and I have no information on what software update exactly is the desktop manager.
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Nov 30, 2011
In the guded tour video for Battery Conservation it show a Battery manager in Settings under "Battery Manager & Data Manager".
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Jul 11, 2012
2 Days Back i received a mess that i can upgrade my RAZR to ICS.Before upgrading i thought i will clean up my phone by doing a factory reset and then go for upgrade.After doing the factory reset when i checked for system update to upgrade.i am not able to do as the mess pops up saying "Your Device is up to date! No update is necessary at this time".but my android version is 2.3.6 only.I am staying in INDIA
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Dec 14, 2011
Some of my apps have the ability to be moved to the SD card and when I do, they function fine.But if they are on my home (or secondary) screen the icons show up as generic when the phone is started.Sometimes the clear but most of the time they don't.
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Oct 31, 2012
I have just 'upgraded' from my trusty DroidX to a Droid Razr Maxx HD (what a mouthful).The new device has a nice screen but (apart from the backside) the overall finish / design is nowhere near as elegant as the DroidX. Sigh.My question is this: on my old trusty DroidX the external SD card that came with the device was already pre-configured as the default location for all app data (I'm not talking about the app executables), the camera storage (/DCIM etc), music and my own files (text, excel, pdf etc). On the new Razr Maxx HD there is an internal 'SD Card' (how can an SD Card be 'internal'?!?) and this is the default location for all data files.
After some snooping around I found that the internal 'card' is at /mnt/sdcard and the external card is at /mnt/external1. How does Verizon/Motorola expect a consumer find out this or work with this information?Of course, I can go into camera settings to re-point the camera to store photos on the (real) external SD card. But the screen capture utility (power and volume down) still writes to the internal area - as does the Download capability (ie from email) - and as do all other apps for their 'data' files (remember, I'm not talking about the apps executable files here).Is there a simple way (for us non-rooted phones) to set the true external SD Card as the default destination for all data files? The current set-up is sooo frustrating. I can't just whip the SD card out of the phone and know all my data is in this one place.
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Dec 15, 2012
For some reason my pictures from my camera are now storing to the internal memory and not to my removable memory card and I don't know how to configure my phone so that it stores to the removable memory. How do you do that?
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Jul 5, 2012
I have looked through both email and gmail settings and cannot find how to set DL to my external SD card. I have had several PDF sent of manuals for Frequency Drives and they where stored on my internal. Not what I want.
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Jul 11, 2012
The only way i get sound back is to plug in my headphones and then unplug them. After i do that i get the sound back again
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Dec 28, 2012
How do I set my phone to use use my external SD card, 32 gig, for as much as possible so that I can try to use only what is mandatory on my internal storage? I have my camera set to use my external SD card I'm not sure how to set apps, downloads, music etc to use external. I'm assuming there is a recommendation that those of you who know more about using this phone than I that I should use?
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Sep 21, 2012
Downloading music from Amazon MP3 app to my phone -- filled up the phone's internal memory. Is there an option to download data directly to my external SD card? I don't want to have to move all sorts of things, I just want the music to go to my SD card.
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Aug 19, 2012
Recently; within the past week, my Maxx is intermittently loosing sound from the external speaker. I've tried rebooting, reinstalling the OS, etc... so I took to the internet: [URL]. Pressing on the kevlar cover works for a brief time; but when I am missing calls or notifications, its a little late to be pressing on the back cover to make the speaker connection. I dropped my phone when I first got it (March '12) so the warranty center is going to claim physical damage and charge me full retail for the phone. I can't go for much longer with a phone that doesn't ring.
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Jan 14, 2012
I noticed immediately that the haptic feedback out of the box was really weak. Oddly, once I installed SwiftKey and adjusted its haptic KB feedback that now the keys are old giving a much stronger feedback.
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May 23, 2012
RAZR Maxx My problem is about the 4 bottom icons/buttons/keys (Menu, Home, Back, Search) not lighting properly. When in a fairly dark room they always stay lit. Last night before sundown the icons were not lit. It was too dark to see them without being lit. It also depended on the position. I do not know if this was due to internal position sensors or just getting different levels of light from the light sensors. I called Verizon Tech Support and they said this was normal. It may be "normal" but hard to use the phone if I cannot see the icons/buttons/keys.
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May 30, 2012
I am unable to Factory Reset my Motorola Photon. Whenever, I try to reset it wipes data & settings upto May 12, 2012. It would not delete/wipe anything prior to that date.
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Jan 17, 2012
I just set up MotoCast, and it's pretty awesome (I had no idea, because I have been using doubletwist this whole time). I do have two questions about downloading music to the phone via MotoCast.1.) Is there a way to designate downloads to go to the External SD card instead of internal memory? It seems like it will only go to internal memory until you max it out and it gives you the option to move things to the external card. This seems like a silly step, couldn't it just go directly to the external card?2.) My music displays in playlists when streaming from my computer, but when I select download a playlist and disconnect from the computer (in a no-data environement) the playlist disappears and all of my music is just dumped into the app unoragnized. Is there a way to maintain the playlist after data is dropped and you can't access your computer?
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Jul 31, 2011
I've read where people say to do a factory reset before or after installing updates. What about doing both? Anyone ever done this? Also, how long does it normally take to get the update notification AGAIN if doing a factory reset before down loading it?
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Jun 28, 2012
I had to do a factory reset (finess sync had stopped working); how do I get the workout data back onto the device?Right now it says ""No Recent Workouts Recorded".
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Oct 19, 2012
Cannot stop my keys from vibrating when typing an email, text etc.I turned it off in settings, sounds.
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Dec 4, 2011
I just got a RAZR less than 10 days ago, and sometime over the past few days, I noticed that the soft keys no longer illuminate and the proximity sensor on the top of the phone isn't working. They both seemed to stop working at the same time, and I can't figure why and how to fix it. The soft key issue is not the biggest deal, since I know which ones are which anyway. But the more annoying issue is the sensor not working, so that when I'm on calls and have the phone up to my ear, the screen won't shut off automatically, and turn back on again once removed from my face. It gets quite annoying having to hit the power button every time to shut the screen on and off during calls. Has this happened to anyone else?
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Jun 2, 2011
I have been debating for the past couple of weeks on doing a factory reset on my phone to see if it clears some minor annoyances. Now that GB is starting to roll out, should I do one now before I get the update
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