Motorola Droid Razr :: Soft Reset In ICS Keys Are Now Screen Capture

Jun 30, 2012

Maybe I missed something. How do I reset phone now in ICS if the power + Vol Down buttons do a screen capture.

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Motorola Droid Razr :: Soft Keys Vibration Weak?

Jan 14, 2012

I noticed immediately that the haptic feedback out of the box was really weak. Oddly, once I installed SwiftKey and adjusted its haptic KB feedback that now the keys are old giving a much stronger feedback.

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Motorola Droid Razr :: Proximity Sensor Not Working; Soft Keys Not Illuminating?

Dec 4, 2011

I just got a RAZR less than 10 days ago, and sometime over the past few days, I noticed that the soft keys no longer illuminate and the proximity sensor on the top of the phone isn't working. They both seemed to stop working at the same time, and I can't figure why and how to fix it. The soft key issue is not the biggest deal, since I know which ones are which anyway. But the more annoying issue is the sensor not working, so that when I'm on calls and have the phone up to my ear, the screen won't shut off automatically, and turn back on again once removed from my face. It gets quite annoying having to hit the power button every time to shut the screen on and off during calls. Has this happened to anyone else?

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Motorola Droid 3 :: Unresponsive - Soft Keys Lit Up But Screen Black

Aug 29, 2011

This has happened to me about three times. I always manually press the power key to turn off the display and lock the phone before placing it in my pocket. Three times now, I have removed the phone from my pocket and found the soft keys lit up but the screen is black. The only key that responds is the power button... nothing else works. Every press of the power button toggles the soft key backlight, but nothing else. The only remedy I have found is to pull the battery.

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Motorola Droid Razr HD :: HDMI - Mirror Mode Causes Soft Reset

Dec 7, 2012

Just traded in my Bionic for a RAZR MAXX HD - I am trying to use HDMI mirror mode with the Motorola Smart Controller (RZ100) and BT keyboard to get me as close to a Lapdock as possible. I am on JB OTA, didn't have ICS to compare this bug to.

2 problems/bugs I have run into:

Playing video's thru any app I've tried (MX Player, Stock player, Netflix etc.) The video plays fine, sound good etc.........if I pause, stop, rewind, fast forward or exit Video app. The phone soft resets 90% of the time? After having the phone connected via HDMI cable, when I unplug the phone. I have no media sound coming from phone speakers until I reboot the phone, sound must still be trying to route thru HDMI port even though cable is not plugged in?

there is no notification that pops up showing it is in running in Mirror Mode. Should there be? Similar to how it works when placed in the car dock?

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Motorola Razr :: Blinking Soft Keys?

Dec 9, 2011

It has occurred to me a couple of times, that my soft keys turn on and off randomly. This mostly happens when the battery keeps around 30% of the charge. I'm not sure if it is an ambient light sensor problem or simply a bug.

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Motorola Droid Razr :: Factory Data Reset With Settings Or External Keys?

Jun 6, 2012

The Motorola support page that tells you how to do a factory data reset gives two methods: Settings and External Keys. It also says that using the Settings method is preferable. Does anyone know why the Settings method is preferred? Is the outcome of both methods the same? The instructions (and user guide) say that the Settings method doesn't erase your external SD card, and will only erase internal storage if you choose to. Does the External Keys method work the same way? (I've used those key strokes to clear the data cache, but can't remember what the other choices are).

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Motorola Droid Razr :: Disabling Screen Capture Sound?

Nov 24, 2012

Does anyone know hoe to turn off thr shutter sound when you take a screen capture? I know how to do it on my launcher but I couldn't find the setting for the default ics capture. I wouldn't care but people keep on thinking I am snapping pics when I do screen captures/hard resets

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Motorola Droid 2 :: Keyboard Shortcuts If Soft Keys Don't Work?

Oct 9, 2012

Without warning, my soft keys stopped working. When I press one, they activate whatever is on the touch screen above them. (For instance, the menu soft key is right below the widget on my home page for contacts. When I press the menu soft key, it activates the contacts widget rather then accessing menus.) I tried a factory reset (I'll spare you the frustrating story of how the backup app I paid for doesn't seem to have worked as promised for me, though thousands of others love it), which included clearing the cache and was done using the external keys not via the reset option in settings. Freshly restarted, prior to adding any of the apps or changing anything, the soft keys still exhibit that behaviour. (Though, come to think of it, I also think the wallpaper stayed, which makes no sense to me. Everything else had to be reconfigured and the reset/cache clearing didn't throw any errors...hmz...)

The Droid 2 keyboard has a back button, which I've been using non-stop since the soft keys went out on me. And a search button, but I never use that. I can get by without a way to simulate having the home key (though I wouldn't mind that). But, as you can imagine, the lack of a functioning Menu key is a serious impediment. I love my Droid 2 enough that, rather than use my "new every 2" to upgrade to a Droid 4, I'm hoping to either fix my issue (which could include fixing the soft keys OR findind a keyboard shortcut for the Menu key) or buy a "new" Droid 2.

So, anyone have either a troubleshooting suggestion other than a reset (tried twice now) and/or know a magical shortcut on the physical keyboard that will do the same thing as the Menu soft key?(Phone is not rooted and has the latest version of Android that Verizon pushed...Looks like 2.3.4)

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Motorola Droid Razr :: 120fps Video Capture On It?

Dec 4, 2011

I came across a largely unpublished spec on Motodev, which is that the Razr can not only capture 1080p at 30fps but also 480p at 120fps. Link:[URL] how to actually achieve this video capture mode. A Motorola live chat rep just told me to check out these forums. Basically I'm wondering if driver support exists to the point that apps can take advantage of the functionality immediately, or if the ICS update might address this, or if it is being swept under the rug indefinitely.

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Motorola Droid Razr :: 4 Keys On Bottom Not Lighting Properly?

May 23, 2012

RAZR Maxx My problem is about the 4 bottom icons/buttons/keys (Menu, Home, Back, Search) not lighting properly. When in a fairly dark room they always stay lit. Last night before sundown the icons were not lit. It was too dark to see them without being lit. It also depended on the position. I do not know if this was due to internal position sensors or just getting different levels of light from the light sensors. I called Verizon Tech Support and they said this was normal. It may be "normal" but hard to use the phone if I cannot see the icons/buttons/keys.

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Motorola Photon 4G :: Soft Keys Not Working?

Aug 6, 2012

The softkeys on my photon 4g (menu, home, back , search) have suddenly stopped working.They used to work fine before..Touchscreen is working fine but whenever i press any of the softkeys, nothing happens.. I have tried factory reset on my phone but its still the same. It has become very annoying as I am not able to go back to what i was doing since none of the soft key responds...

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Motorola Droid Bionic :: How To Do Screen Capture

Mar 26, 2012

How do I do a screen capture on the Bionic?

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Galaxy S6 :: Black Screen Of Death - Blue LED Pulsating And Soft Keys Light Up

Jan 18, 2016

Out of nowhere, the screen will not respond. I still have a pulsating blue LED and soft keys light up.

I've tried all button combos and still no success... Its running stock and no customization at all...

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Motorola Droid Razr HD :: Cannot Stop Keys From Vibrating When Typing An Email, Text Etc

Oct 19, 2012

Cannot stop my keys from vibrating when typing an email, text etc.I turned it off in settings, sounds.

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Motorola Droid X2 :: Capture A Screen Image On A Non-rooted One?

Jul 16, 2012

Need to perform a factory reset but want to take an image of all of my apps and settings so that I can make sure I get them all back.

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Motorola Razr :: Droid Razr UI After Factory Reset Is Different

Jul 10, 2012

I was facing problems similar to this ( Gallery crash after OTA ICS update )url..I followed the thread and did a factory reset.I now find that the problem is solved but the UI after factory reset is different from the original UI that came with ICS update. I kinda like previous UI. I am guessing it is Motoblur. Is there any way to get that back.

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Motorola Atrix 2 :: White Light Backlighting On 4 Soft Keys Dont Stay On?

Oct 19, 2011

I got the Atrix 2 today, The Back lighting on the 4 soft keys on the bottom, settings, home, return and search, the backlighting doesnt always come on.. usually when you touch them or the display screen, they light up bright white.

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Motorola Droid Razr :: Possible Reset Of LTE Modem

Nov 18, 2011

Have had my Razr for about 5 days and it has been flawless in every way.As a former Motorola SD employee I am very pleased with what you have done and the quality of this phone. Yesterday I was using it as a WiFi hotspot and I noticed during the use the data stopped, the 4G data icon went away and only the signal strength was there.A few seconds later the 4G popped up again and all was fine.Nothing more; just maybe looked like a modem reset and recovery.

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Motorola Droid Razr :: How To Do A Hard Reset

Apr 2, 2012

Since the Razr lacks the ability of a battery pull, when needed, how do you go about doing a hard reset

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Lumia 1020 :: Black Screen - Need To Soft Reset

Sep 25, 2014

I have had the Lumia 1020 for a couple months now and love it but every now and then, at complete random: the screen goes black. I then need to perform a soft reset in order to use the phone again.

I have not completed a factory reset yet, especially since it's still a new phone in all senses. But how I'll likely proceed with the reset and if it happens again: contact warranty to get a replacement.

This happened on both 'Black' and 'Cyan'...

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Motorola Droid Razr :: Its Just Factory Data Reset?

Jul 12, 2012

For some reason, my phone just did a factory reset. I wasn't using it, just had it in my pocket with headset plugged in. Pulled out the headset from the jack and was going to make a call. When the screen turned on there was the Android icon with what looked like a green "electron cloud" type symbol animated in its open "belly". After a few minutes with that on the display, tried to shut the phone off, it wouldn't power down so I did the volume down and power button. When it came back, the phone was cleared asking me to select a language.

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Motorola Droid X :: Keys Leveled With Screen - Need To Push Harder

Sep 23, 2011

I noticed recently that I was having to push harder on my hard keys and when I took the time to think about out, I noticed my keys are no longer raised, but level with the screen.

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Motorola Droid Razr :: Factory Data Reset After ICS Install?

Jun 26, 2012

When I owned my Droid X, I remember seeing a lot of people saying that after GB was installed, they recommended doing a factory reset.I never did this, and felt like the phone did fine, but of course got a little slower with age. love my Maxx and was wondering if anyone still recommends doing a FDR after installing ICS?It's nearly brand new, so doing a reset wouldn't be much of a hassle for me since I don't have much on the phone right now.

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BB Software :: Soft Reset Not Working After Upgrade - Screen Black And Led Blinking

Sep 24, 2010

So basically. I soft reset my phone and the screen went black (normal), but the led light just kept blinking. I thought maybe because of the upgrade it needed more time or something. So I decided to leave my phone and go get ready for work thinking by the time I'm ready to jet, it would be up and running. 45 minutes later, Nothing. Still black. Still blinking. So I did a hard reset which worked just fine. But I had to soft reset my phone again (why? the alerts sounds stopped working...resetting it makes them work again)....but same deal: black screen, blinking led. Is soft reset just dead now with the new upgrade?

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Motorola Droid Razr :: When Dock The RAZR It Does Not Change To The Car Navigation Screen Or Start To Charge?

Nov 17, 2011

Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.

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Motorola Droid Razr :: Retrieve Text Messages After Factory Reset?

Aug 7, 2012

Im planning to do a factory reset but I can't see anywhere how to back up text messages.

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Motorola Droid Bionic :: Home And Search Keys Don't Work With Screen Lock?

May 4, 2012

I've noticed something strange on my Bionic. If I enable any of the screen lock mechanisms (password, pin, or pattern), the home and search keys stop working. I have to hit the back key multiple times if I'm within an app to get back to my homescreen so I can open the app drawer.

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Motorola Droid Razr HD :: Razr HD Usable Screen Size

Oct 18, 2012

I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?

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Motorola Droid Razr :: Reset Accounts Page Back To Default To Start All Over?

Dec 5, 2011

I am setting up my email accounts and I have two AOL emails and one gmail.When I click on AOL tab and enter in my email address and password the phone says I already have that account.It is not on the phone though. Is there anyway to reset the Accounts page back to default to start all over?

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Motorola Droid Razr HD :: Defective RAZR HD LCD Screen?

Dec 4, 2012

On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.

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